Emergency - crown came off Thursday evening and of course my dentist is closed Fri-Sun!…read more TotallySmiles took me in Friday morning as a new patient. Dr. Steven and Tasha provided great care; the front office all were professional, cheerful, and helpful. Great care and great vibes!

If you are getting a crown, go elsewhere! Although it may seem nice that this practice makes crowns…read moreinhouse instead of sending out to a lab, making the crown also depends on the skill of the dentist. I've never had issues in the past with lab made crowns. This is the first time I've ever had a Cerec crown, and I have had pain for over two months. Also, I can FEEL this Cerec crown in my mouth constantly - it is as if there is something stuck against my cheek or on the tooth. It is causing me to bite the inside of my check. Plus, it is painful to try to chew even soft foods on it, the tooth/root hurts if I touch it with anything (tongue, finger, etc). Going through this pain, I did some online research on Cerec crowns, and there are a lot of issues with these type of crowns (most of which has to do with the skills of the dentist). The Cerec crown being too "bulky" so that feels like something stuck to your tooth or cheek is a complaint that people have had, which has to do with dentist not being skilled enough to fit it correctly. If you research Cerec crowns, you have to also be careful not to just read "advertisements" disguised as articles written by dental practices that purchased an expensive Cerec machine and want to recoup their investment! Since getting the new crown, I went back to Dr. Anolik's office three times because of the pain. The third time, Dr. Steven Anolik referred me to an endodontist, Dr. Jason Fields - who apparently is Anolik's go-to endodontist for referrals. He said the whole reason for the pain is that I am grinding my teeth. This didn't make sense to me - I might grind a little or clench a little, but I had gotten another crown on the same side years ago and never had this kind of pain. So, I switched to a different dental practice. My new dentist said that don't have a Cerec machine because of the problems with Cerec crowns. She tried doing a bite adjustment (grinding the crown down a little because it was hitting the top teeth to hard). She also referred me to an endodontist, and said to go if I am still having pain in a couple of weeks. The pain continued, so I saw the new endodontist, who recommended a root canal. He did the root canal, and when he got in there, he said the nerves were very inflammed (from all trauma of the crown) and some of the nerve was dead, and it was infected. That was the reason I was having this pain. Now the infection is getting treated, then he will finish the root canal. Then I'll go back to the new dentist and see about replacing or fixing the ill-fitting crown. I am writing this long review because I totally regret having walked into this dental practice in the first place. If Dr. Steven Anolik had told me BEFORE recommending the crown that they are using an inhouse Cerec machine to make it, instead of sending it out to a lab, I would have had a chance to research it before the appointment. But I did not know until I was in the chair for the appointment to get the crown. Would I have researched it and decided against it? I don't know for certain. But I believe patients should have the choice and have all the facts. Thus, I am writing this review for anyone who happens to see it, who happens to go to this practice and they tell you that you need a crown. At least you would have the choice to do some research on your own and decide if you want to risk having the dentist make it inhouse. Another thing I learned through this experience. The endodontist looked at all the x-rays and intraoral photos of that one tooth. It had a crack on both sides, which is why a crown was necessary. But he said that he would have done the root canal first, and then do the crown. There was a big risk of the trauma to the nerves, the inflammation, and a deeper crack that could not be detected. So doing the root canal first would have saved me all of this pain and multiple appointments and multiple painful shots in the mouth.

These guys are the best. No waiting; they're ready when your appointment time arrives. They do a…read moregreat job, are fast and friendly and don't try to upsell you. Highly recommended.

Everyone in the office is great! The dental hygienist that I've seen several times is great and…read morefriendly. Dr Kim is great as well. The only downside is that the practice is super busy.

I have come here since I was either a junior or senior in high school (i am 24 now), and I can…read morehonestly say that i feel like they are family. They have seen me smile through graduating high school, AND college. Not to get very sappy here, but I have always been insecure about my teeth. I had a stubborn gap between my two front teeth, 3 baby teeth (one that had to be pulled), and two very small teeth next to my two front teeth. When I was a sophomore in high school, I tried Smile Direct, elsewhere as it was the cheaper braces alternative, however, it did not do much for my teeth. Eventually being recalled. It was disheartening that it did not do much as it was not cheap and there was already not a large fund going towards my teeth. However, my mom found me this place and right away they have been so helpful and accomodating to get me the most affordable but beneficial plan for me. I will be REAL honest, I have not been the best patient. I would loose or forget to wear my invisalign which would set me back. Yet, they were still very accommodating. Invisalign straightened my teeth, yet, my gums move incredibly fast which causes my teeth to shift quickly (or something like that lol). With this being said, if I did not wear my retainers for even a few hours, my gap would start coming back. Dani, being as fantastic as she is, suggested I do composite bonding on my two front teeth. I had done composite bonding prior on the teeth next to my two front teeth, as they were incredibly small and not shifting properly. Composite bonding is a more affordable (and I think personally less invasive) comparison to veneers. I might be describing it totally wrong but its like a cap that goes on your real teeth, but they do not shave your teeth down. It was a very quick procedure, I am talking less than 40 minutes. Dr. Hackley did an amazing job with having it not hurt/having me feel totally comfortable (and i do not usually do well with pain). It was also hundreds, if not thousands less than veneers. I suggest checking out this option if your teeth are anything as stubborn as mine. I finally have a smile where I want to look at people when I talk to them. I had someone compliment my teeth the other day and say, "wow you must be so communicative since you obviously have had braces growing up", such a simple compliment but it meant so much. They will never try and push extra expenses, which is what I had experienced in other places in the past. I love them here, they truly treat their patients with so much love and I can tell the whole staff treats each other like family.

2026 Insurance changed & prior dentist changed insurance process and was "out-of-network" making…read morefuture visits cost prohibitive. Locating an in-network dentist despite dental anxiety, HAD to happen. I called, asked a bunch of questions & wanted pre-visit to see office. Receptionist listed SO many days that were closed or not good, leaving only 1 day of week. That was my RED flag I ignored. I ended up making appointment without pre-visit. Date scheduled with 3 specific times for x-rays, consultation with Dr. Hackley & cleaning with Kelli for end of June. All paperwork completed online. I received texts & email confirmation days before. Walked in, no receptionist, tech, Dwayne was checking out his patient & greeted me. He said, Dr. Hackley is not here today, but we can still do diagnostics & cleaning. Dwayne took me back did x-rays, photos & intraoral scan. Xray machine/PC had issues, had to change rooms to complete. Everything made me feel emotionally & physically uncomfortable. Xray tabs are large & Dwayne didn't seem comfortable with process. Comments made about cleaning made me feel like I was an imposition & didn't have a cleaning appointment. Like, "I think we can do your cleaning"; "We should have time", "looks like you don't need a deep cleaning" UM, I had an appointment with the hygienist. Surprised I wasn't moved to another treatment room for cleaning. Kelli brought instruments to me and went back & forth a couple times somewhere else to retrieve different instruments. I have dental & medical background, cleaning was substandard, certain quadrants weren't even touched by the scaler and it took her 10 minutes, if that included polishing. Worst, I had to come back for consult w Dr H. I wasn't sure I would return, BUT decided I should, if just to let her know what happened during my visit. not happy inconvenienced twice especially with confirmed appointment & no notification she was not there. I realize a SINGLE DENTAL practitioner is NOT a good idea, especially when office personnel are not on the ball as in this office. Got home, tried their online chat to schedule, but told someone will call me back. Waited 2.5 days and NO ONE called. I called & got 2nd new patient appointment with Dr. H. Received texts, email & even night before phone call to confirm appointment. Text & email confirmed time as 10:40 as scheduled, but caller said 10:30? I questioned, why did all confirmations say 10:40? She agreed. I was on time, but 30 minute wait. She apologized, her hygienist did not show up today. WOW! Dr H is VERY nice & listens. A quick exam, no oral cancer exam nor x-ray review. Before she started to dismiss me, I mentioned I needed to tell her I was not returning, why & the experience at new patient appointment weeks prior. 1st, she was NOT there!! ONLY then she apologized & acted surprised. She admitted policy not to see anyone new without her present. Office Manager took notes. There's more than what I detailed here and I told her. I Requested x-rays in writing, she agreed. She graciously offered to personally re-do my cleaning at no charge as my concern is oral health and I cannot get another cleaning until 6 months. Technically don't feel I received a REAL cleaning, making it 13 months until my next covered cleaning somewhere. I decided & schedule cleaning with her on 8/6. I received email confirmation from them on 7/29 & confirmed. I arrived 8/6, office manager greets me and says "Dr. Hackley is out sick today". Manager said she tried email me to cancel on 7/23 & 7/24, which didn't make sense. Thought to myself, "how would you know 14 day prior that Dr H was going to be sick"? She said she tried calling, couldn't leave a voicemail, that is strange! Every # I have has voicemail ability. "What phone # did you call?" She gave me work #, mentioned tried text cell, but I opted-out. BUT you can CALL a cell phone! She said she didn't have any other phone #. What about my home phone, which they HAD, but she said she didn't. I was called before at home. Cinthia didn't type it as I told her # & she acknowledged, we have it. Anyway, I scheduled ANOTHER attempt to get my cleaning. I went back to work and checked phone records as all our calls are logged. NO incoming calls in last 2 weeks from non-work client. I called Cinthia to let her know & cancelled. There are TOO many issues with this practice and who knows what else you don't see. They made NO effort & wasted my time again! There's have an obvious administrative problem at minimum. When I mentioned my concern about a single practitioner office, Dr H said she was planning to bring someone else onboard because she is planning to pull back her hours. Hours are already limited! I was looking for a future long-term relationship, not one with a few years left.

Extremely uncaring staff. I decided to stop receiving care at this office after a crown was placed…read moreimproperly and required replacement, and a filling became infected, resulting in an emergency root canal that cost me $900 out of pocket. From August 2025 through June 2026, I was repeatedly assured by Jasmine and later Noah that I would receive a refund for both procedures. After 11 months, I received a refund for only the crown. When I reached out seeking a resolution regarding the remaining refund, I was met with an aggressive text message from the provider, Maryam Honnakar, despite the fact that the need for multiple follow-ups was caused by the year-long delay. Maryam also showed a lack of accountability regarding the infected filling that ultimately led to an emergency root canal. Rather than acknowledging the issue, she attributed the infection and resulting damage to the tooth's internal pulp and nerve tissue to a "vulnerable tooth." Additionally, a note attached to the refund summary states, "If you have any questions regarding this summary, please contact our office," along with a phone number. However, when I attempted to do exactly that, my concerns were not addressed professionally.

My husband and I are glad we found Dr. Honarker. She is…read moreknowledgeable, very thorough, and makes going to the dentist an easy and pleasant experience! My husband and I highly recommend her.

Friendly and efficient, they use the latest dental tools, techniques, and tracking of dental…read morehealth.Hygienist Jocelyn is a joy. Have been going here for 30 yrs, No hiccups between Dr. Kaminski and Dr. Levine. I owe my and my whole families good dental health to them!

True care and exceptional professionalism. This time it was an emergency and the team worked to…read moreachieve success. Thank you so much.

I've been coming here since 2009. And I won't stop. The entire staff is fantastic. Dr. Wolcott is…read moreparticularly friendly and knowledgeable which is what keeps me coming back. Somehow he actually makes a dental visit fun. I highly recommend this practice. Dr. Wolcott and the other Dentists, Hygienists, Dental Assistants, and even the front desk staff are all really helpful. When I have to occasionally call with a question (scheduling, billing, whatever) whomever I speak with is extremely accommodating. In all of these years I've never had an issue, never had any bad visits, and continue to only have great experiences.

I cannot recommend Dr Poupard-Toner and the Hillandale Smiles practice highly enough. From the very…read morefirst visit, I felt I was in exceptionally capable hands. The level of clinical expertise and attention to detail is outstanding. Everything is explained clearly, options are discussed thoughtfully, and the work itself is performed with precision and care. What truly sets Dr Poupard and this team apart is their human approach. They are patient, kind, and genuinely attentive, which makes what can often be a stressful experience feel calm and manageable. There is a real sense of professionalism combined with empathy and integrity. If you are looking for a dentist who combines technical excellence with warmth and genuine care, this is the place. I am very grateful to have found Dr Poupard-Toner.

I had a crown fall out and my daughter told me to call Shady Grove Dental Care where is already a…read morepatient. Sara was so kind, got me an appointment right away. From the time entered the office to leaving I have never had such a great experience at the dentist. From being greeted by Sara, getting x-rays, seeing Dr. Chittamuri and going back the next day to have my teeth cleaned by Mandy it was a pleasant experience. I have several appointments lined up in the next few weeks and will be referring my friends to this practice. Thanks!!!

Another office which does not respect patient privacy. I asked that my call not be recorded only to…read moreget the canned response, "We do it with all our patients." If enough of us demand that our privacy be respected, maybe things would change.

Dr. Schramek has been my dentist for over 30 years. I moved some 30 miles away but still drive to…read moreGermantown when I need dental work.

This is the first time I've ever had a bad experience at a dentist office. I recently moved into…read morethe area and needed a new dentist. I thought I had booked a cleaning, but after I arrived I was told the appointment would just be an examination. The x-rays were done on film that needed to be developed. The hygienist began to explain my gums were in bad condition and I had deep pockets that would need scaling and root planning, but she wasn't sure if it was deep enough of a pocket for insurance to pay for it. I declined, saying if it didn't make it to the level where insurance thought it needed to be covered, I didn't want it. She then disappeared to get the dentist and came back to say she asked the front desk to ask my insurance about it anyway. Which I was immediately uncomfortable about. Then, the dentist came in and told me I needed to get the SRP because gum disease never goes away, basically not giving me an option, and there was no further conversation about a regular cleaning. I have never had a cavity before. Regular dentist visits every six months, and never a concern about gum disease. They told my insurance I needed scaling and cleaning on all four quadrants of teeth. It took me months to finally go to another dentist after that experience for a second opinion. My gum pockets were almost all 3 with two 4s. 3mm gum pockets are normal. The 4mm gum pockets did not need scaling and rooting. If anything, the second dentist said cleanings every 4 months instead of six. Would not recommend.