I stood in line for 20 mins while the cashier figured out how to do his job for the first time…read moreapprently. Terrible. Never going back.

I visited late night, with a friend to buy cigars for a reunion. We had a wonderful time shopping…read moreand chatting with the people working at the time. They gave us recommendations that were celebrated, and the prices seemed very fair. This business made our reunion quite memorable and I can't thank them enough!

great selection of pipe tobacco a hidden gem. very friendly…read moreand helpful staff. grab a coffee while there.

Great selection of cigars. Went there 2 days in a row. Staff is hit or miss as far as friendliness…read more Don't mind paying a cutting fee but $20 is kind of steep. Overall, a pretty good experience.

I would say it's a lack of service, the phone isn't set up, nobody can be contacted, they need to…read moreupdate their pictures since Elgin laws have changed. The selection will be completely different. If your looking for a good place for value and product go to uncle Stu's in south Elgin.

Highly recommend this shop for all your headshop needs. Great selection, and if what you want isnt…read moreavailable it gets ordered in.

Stellar! Love this place!!! Perfect shop from the cigars to the owner!!! He is so knowledgeable and…read moretruly a great guy!!! Highly recommended!!!!

My favorite thing is a nice cigar after a long day of work. Me and boo stopped over there a few…read moredays ago to pick up some presents for family and friends. Found some great stogies and sticks. At that price we will be back. "Never take a man from his cigars"

Well stocked with my favorites not mention an overly superior selection…read more Clean, organized and just good quality people run this place. Always get a smile when I visit. Open 7 days a week, 2am just makes Town even better.

Amazing selection, outstanding hours open till 2 AM every day and the owner Scott is always cool &…read morehelpful. Now they have their own tee shirts, hats & hoodies

The customer service is great they knew wanted win I like to way they pay attention to the detailsread more

Great business. Since the first day I went to that shop the continually meet my needs and provide…read moregreat service. I always buy my cigars here. For a small shop they have an extensive inventory. When big name brands release new cigars they immediately have them in stock. When I bought my humidor I went there hoping they would have the humidor preservative water it requires, and of course they did! Picture is from my at home humidor, stocked with cigars all purchased from Conway Tobacco.

This is my local B&M (brick & mortar), so I've been numerous times. Upon entry I'm always greeted…read moreand asked if I need anything specific. The humidor is always stocked with something for anyone. Different sticks from a few bucks (budget/sale) to over $20 and everywhere in-between. Not just cigars, but stocked with other tobacco and supplies.

Great selection and personalized friendly service! I have been recommending this establishment for…read moreyears and all those I have sent, they have never been disappointed.

It's a really great atmosphere in the building, the staff are super friendly and always helpful,…read morethe prices are good for the products they offer, never had any issues with blunt sheets being stale or products being old 5/5

At first his prices were fair but recently he's been raising the prices on everything just because…read morehe's upgrading his store low key if you guys go to the smoke shop in carpentersville by dollar general everything is so much cheaper bongs,battery,bowls.

I needed a gift for a friend and decided to stop here. I…read moredon't smoke but they have some really cool bongs here lol Anyways they were very helpful and since I have no idea on this stuff, they were nice about it.

If i could give this place 0 stars, i would. Not only was the cashier, Lexi, RUDE beyond belief,…read morebut she was not wearing her mask in the middle of a pandemic. She rudely explained that any issues we had "sucked but it wasnt her problem." Even if these issues we addressed to her "werent her problem," she didnt have to be completely rude and dismissive. She could've politely explained the policy, but instead chose to rudely tell us "that sucks but it isnt my problem" multiple times. I bought a product, and within 24 hours of having it and WITHOUT EVEN GETTING TO USE IT, realized it was damaged and defective. Even if there is a no return policy, i wasnt expecting my money back!!!! Just a new bong that WASNT DEFECTIVE AND LEAKING EVERYwhere.

most awesome place, check it out, staff knowledgeable,…read morethey know how to make you feel welcome!!

Absolutely the best service you'll ever get in a smoke shop. Everyone that works there are one of…read morethe nicest & most helpful people you'll ever meet they have what you need & some of the best products you can think of