I get off early on Friday's. for some reason every Friday the girl who works afternoon have the…read morenastiest and worst attitude. no experience in what she was talking about. she's always on the phone talking. don't great people when they walk in. just all around terrible. and she even sold to my 15 year old brother a nicotine vape. I just thought that was very unusual and odd. I wouldn't go here on fridays and saturdays. I think she told me her name was Nicole.

Great prices, best selection, and great service. The employees are always very resourceful and…read morehelpful!

A month ago I visited this location it was very organized and the owner was on site he was very…read morehelpful and friendly! Now It's a month later I have been by location a couple times and tried to call only for it to not be open idk what happened I am hoping to see it back open Great prices and customer service with huge selection

They have a lot of stuff.. I made a mistake and bought one of the smaller companies vapes. Kros…read moreshould be name Gross. I got the tropical rainbow twist because everything else was iced and it tastes like someone is vomiting cotton candy in my mouth when I hit it. The only reason I'm giving them 3stars is because the sales rep kept telling me that the Kros were similar to the KadoBAR vape I was looking for and cheaper. Well they are not as good and KadoBAR atleast did you the favor of adding a small type-c charger so my iPhone using A** doesn't have to buy one. Oh and the Kros ended up costing me more than the KadoBAR that the guy kept saying were more expensive just because of the name.

Great smoke shop! large variety and customer service is top notch !!! Mike is always very…read morehelpful.

Walked in there for a lighter and I'm sure the guy who was helping me was a short midget (owner) I…read moreassume. He asked for my ID which I presented to him and notified that it had just expired and said that if I didn't have a valid id to find business somewhere else. Hey buddy all that for a lighter just made you lose a customer. Don't recommend wasting your time and money.

most awesome place, check it out, staff knowledgeable,…read morethey know how to make you feel welcome!!

Absolutely the best service you'll ever get in a smoke shop. Everyone that works there are one of…read morethe nicest & most helpful people you'll ever meet they have what you need & some of the best products you can think of

Vape shops have been popping up like wildfires all over the place, but this is the only one I'll…read moreactually visit with a smile on my face. Last year when my hubs quit smoking cigarettes and switched to vaping, we started visiting all of the local shops. Speaking candidly, I've been less than impressed with most of the options along the way. Things changed when we stopped at Vape N' Glass. First, it's clean. I don't mind visiting here at all and I will actually will go inside beyond just the initial visit. I'm all about the small business owner, but have often noticed a lack of care toward the customer at a lot of the local shops. Not here...these cats are really friendly and so helpful. Their knowledge and actually sharing it with us has helped save us time, money and aggravation. They don't stick their nose up in the air at you here. They understand the importance of a superior customer experience and I would say that they work hard to deliver. Selection. They've got it. From juice to glass, they've got some great options and plenty to choose from. Overall, I'm glad we found Vape N' Glass and expect that we will keep visiting regularly as I can't think of one reason that we shouldn't.

CUSTOMER SERVICE here sucks. The sales associates do not know their own product. As a person of…read morecolor with cancer, it was extremely discouraging to have sales associates, ignore me while they spent 20 minutes helping a non person of color customer in the parking lot. They also helped other nonwhite customers in the store before me. That's extremely shady. It's excusable. I I was in so much pain and only wanted relief. I left the store in tears. I'm filing a complaint with the BBB.

I moved out to Illinois from California and I was really excited to find this shop. Unfortunately…read morethe guy behind the counter was extremely rude and standoffish. He had a horrible attitude and refused to answer any of my questions. He was a tall white young man, I'm hispanic so I'm guessing he's just a racist.

Only been here like 6 or 7 times because I just moved out here. Wanted to give them a chance since…read moreits across the street from my house. But unfortunately this is another shitter shop full of 3$ vapes. Every time I buy something here I open it in the store and its fucking burnt to shit The price is even worse. How am I paying almost 30$ for one vape?? And how is it burnt straight out the box??? I have ordered vapes online and usually its very easy to buy cheap replicas of popular new brands, dont be fooled. The glass I got here for my puffco was good quality hasnt shattered in the cold or anything stupid since I bought it in april. Wont be coming back here

Always messing up their "deals and promos". One employee will tell you one thing and then another…read moreemployee will tell you something different. Nobody is on the same page there.

I placed an online order and arrived at the store at 5:55 PM on Christmas Eve. When I walked in,…read morethe employee told me they weren't taking customers anymore. I explained that I had placed an order and drove 30 minutes to get there on time, but it didn't seem to matter. This place is unbelievable--it's like they just make up the rules as they go.

They have a decent cigar selection. A lot of smoke shops…read morepromote having cigars, but then you get there and it's a crappy set up with dry, crappy cigars. This place has a decent humidor with a decent selection. It's no Binny's, but it's close, and it's clear they are trying to build it up.

Good selection with ok prices! Staff are helpful and location convenient! Blah blah blah blah blah…read moreblah blah!! Peace!

I needed a gift for a friend and decided to stop here. I…read moredon't smoke but they have some really cool bongs here lol Anyways they were very helpful and since I have no idea on this stuff, they were nice about it.

If i could give this place 0 stars, i would. Not only was the cashier, Lexi, RUDE beyond belief,…read morebut she was not wearing her mask in the middle of a pandemic. She rudely explained that any issues we had "sucked but it wasnt her problem." Even if these issues we addressed to her "werent her problem," she didnt have to be completely rude and dismissive. She could've politely explained the policy, but instead chose to rudely tell us "that sucks but it isnt my problem" multiple times. I bought a product, and within 24 hours of having it and WITHOUT EVEN GETTING TO USE IT, realized it was damaged and defective. Even if there is a no return policy, i wasnt expecting my money back!!!! Just a new bong that WASNT DEFECTIVE AND LEAKING EVERYwhere.