Ok, let me start this by saying, I hate leaving reviews. Customers and employees have bad days, as…read morewell as good ones, who's to say you'll have the same experience as the person who left the review in the first place? But I felt like I needed to write this, as a thanks to the employees who helped me today. so I went into uncle Stu's on my little brothers recommendation to pick up some kratom. I knew it was going to be more expensive than what I'm used to (65 for a kilo), and it was. But the two guys who were working were super nice, even though i was prolly a little (unintentionally) rude. I asked for 40grams of their red maeng da. Dude said it would be 45, but then gave me a 5 dollar discount. That was nice enough, and I said thanks and I appreciated it. However, when I got home, and weighed the bag they gave me, it weighed out to 200g's. That's quite the hook up, and I have a feeling they did it on purpose. I foolishly said I'd never come back cause it was too expensive, but if you don't buy online like I do, I HIGHLY suggest going here. The staff is great, and as you can see, they take care of their customers, even when they're cantankerous and (unintentionally) rude like I was.

Totally cool, knowledgeable staff. Not your average smoke shop. They will assist you in every way…read more Have been going here for a year or so and always happy with product. Not to mention how neat the shop is set up. I love the them there and how they always greet you with kindness and totally professional. Will never go anywhere else. Highly recommend Uncle Stu's!

Best smoke shop i've been to. Good prices and good service. Steve is the man... he will hook u up!read more

Very nice people, pretty good selection of products as long as you are knowledgeable about what you…read moreare looking for. Owner has no idea what he's selling and actually had me purchase the incorrect products for my vape multiple times. If you know what you're looking for, I would highly recommend as prices are fair.

I went to get a new vape. They happily explained every single detail of the product and answered…read moreall my questions patiently. Overall, very good customer service.

I rate this place 00 stars because they're prices are too high !!! I called today asking the guy…read morehow much the gen 80 was and he didn't give me a price but said he'd give me a discount.my brother went there to pick it up for me and found out it was 90$ when I can get it online for $40 !!!! I don't recommend this shop I order i order online from private or hazletown vapes and it's a lot cheaper. To all smokers and capers don't waste your money here !!!!! This place is a rip off and it pissed my brother off because he was the one doing a pickup for me . Id never recommend this awful place to anyone!!!!!!;

This place recently changed management. It's is 100% better. I highly recommend this place for…read morelocals as they are helpful, knowledgeable, and don't pressure you to make purchases. I have gone into this location to shoot the breeze with the employees and owners regarding vaping. Give them another try! They really turned it around.

Good luck finding this place ! It doesn't even exist I drove…read morearound for an hour and called the guy 10 times he was so ignorant he said it's in the map I tried 3 different map applications and the all send me to one place which was middle of highway!! This place doesn't even exist

By far the worst vape store I went to. I opened a vape in shop took a hit and it was fine. I walk 1…read morestep outside and it stops working. Go back into the store to show the guy and he argues with me about putting it on the charger. I explain to him that I've never in my life had to plug a vape in right after getting it. He says come back later and I'll do an even exchanged. so I come back after I get off of work and still end up having to pay for a new one when all I wanted to do was exchanged it. so my one trip to this store ended up costing me $60 i will not be going back here and I will make sure everyone I know is aware of the horrible customer service that happened here.

I have been a customer of the Elgin store for a while, and I just started to hit up this shop, it…read morejust as awesome. The deals are legit and they have awesome herb and deals on that too. Staff is super chill and the owner is on point with the best products. They have a great selection of vapes and thca vapes. Great herb selection, and glass. Lot of cool stuff for gifts and conversation pieces to enjoy. You get discounts on a lot of the inventory they sell. I keep going back because of the value for the buck. The staff always leads me to what I want, not what they want and doesn't go outside my price bubble. Recommend to all They even have a drive through coming with digital board.

Vape shops have been popping up like wildfires all over the place, but this is the only one I'll…read moreactually visit with a smile on my face. Last year when my hubs quit smoking cigarettes and switched to vaping, we started visiting all of the local shops. Speaking candidly, I've been less than impressed with most of the options along the way. Things changed when we stopped at Vape N' Glass. First, it's clean. I don't mind visiting here at all and I will actually will go inside beyond just the initial visit. I'm all about the small business owner, but have often noticed a lack of care toward the customer at a lot of the local shops. Not here...these cats are really friendly and so helpful. Their knowledge and actually sharing it with us has helped save us time, money and aggravation. They don't stick their nose up in the air at you here. They understand the importance of a superior customer experience and I would say that they work hard to deliver. Selection. They've got it. From juice to glass, they've got some great options and plenty to choose from. Overall, I'm glad we found Vape N' Glass and expect that we will keep visiting regularly as I can't think of one reason that we shouldn't.

CUSTOMER SERVICE here sucks. The sales associates do not know their own product. As a person of…read morecolor with cancer, it was extremely discouraging to have sales associates, ignore me while they spent 20 minutes helping a non person of color customer in the parking lot. They also helped other nonwhite customers in the store before me. That's extremely shady. It's excusable. I I was in so much pain and only wanted relief. I left the store in tears. I'm filing a complaint with the BBB.

one of the best customer service vape shops i've been to in years. Guy at the front is super…read morehelpful and happy to assist with any questions. They have a great amount of stuff to pick from, many different devices, juice, mods etc. Also the prices at this store has to be one of the best in the area. The same vape that's $30-35 at other shops in the area are around 20-25 here. Would definitely recommend.

Great selection. Clean environment. Nice staff. They have sales on the vapes. Good prices.read more

Great selection. Super friendly staff. Lots of good advice and I wood for sure return.read more

Best vape shop in the area. Great juice Good prices. And the owner and the employees are all good…read morePeople

Great service, I enjoy going here to get all my vape needs the owner and the owners son have always…read morebeen professional and personal with every customer. 10/10 times I would recommend.