The Lodge is an Adult care facility . Our loved one recieves…read morethe best care from the friendly, helpful staff. The grounds are beautiful. Our sister loves the home cooked meals.

The Lodge at Leon Springs is mediocre at best. Morning employees are loyal and dedicated to the…read moreelderly. However, 2pm shift has a couple of existing employees and all the rest are new hires that last several weeks and they play hide and seek. I highly recommend for peace of mind about your loved one, as I was with my mom, INSTALL A VIDEO CAMERA! You'd be surprised the difference a camera makes! The food is less than mediocre and I was constantly bringing my mom food. Management is lacking in skills on how to handle a senior living facility. I was constantly bringing issues within the facility to managements attention, who I felt did not care.

We were at such a loss as to what direction to turn when my mother's dementia progressed. After two…read moremonths of moving her from place to place to accommodate her rapidly changing needs we were introduced to Claudia at Safe Harbor Care Home. What a blessing it was to find such a caring home and family. The staff and residents became family to us over the next year and four months, an everlasting gift. Claudia is a great advocate for her patients, she is a wealth of knowledge and a caring human being. She kept me updated with messages, photos, and videos regularly and was always there to answer my questions or concerns. The home was always immaculate and always smelled yummy with delicious homemade meals. Thank you to Claudia and her family for welcoming my mom and caring for her in her final stage of life. I am forever grateful. Cynde

This assisted living place is amazing, Blanca and Rosario have done an outstanding job. I've seen…read morefirst hand the effort and how they will do everything for their patients keep up the good work!

From the owner: Caring Hearts is a family owned five bedroom, private-pay, assisted living home specializing in…read morecare for senior adults with Alzheimer’s disease and other dementia -related illnesses. We offer the smoothest transition from one’s own home to one that offers assistance with the activities of daily living. Unlike other “institutional” choices available today, we make it possible for residents to enjoy the benefits of 24/7 care in a familiar, homelike-environment. Caring Hearts Assisted Living, is to the assisted living industry what a bed and breakfast is to the 5 star luxury hotel industry. It is smaller, more “exclusive home-like” in design and appearance and much more personal. With only 5 residents, the staff, residents and families get to know each other in a very personal and intimate way.

Christine had been an amazing placement coordinator. She puts her patients and their families as…read moreher first priority. She is kind and considerate, always positive in all her dealings. Her team offers excellent services to both families and partners in the community. Yvette -PCH owner

My mother was there for 5 years. Daniela and Sam are awesome. They are always available and very…read moreaccommodating. During Covid they protected the residents with a strict protocol. Mom was always well fed and cared for. The staff was great with the residents. The facility is small so the ratio is outstanding. If you care for your older family and the time is right for placement, Golden Age is the place to go. Thanks guys for everything. Ed, Jon, Terry and Tom Doran

Great time at Discovery Village in Dominion, Car Show benefitting the Alzheimer's foundation…read more Also, if you're looking for a nice Senior Living community, Discovery Village is an Independent and Assisted Living all in one. People here are extremely friendly and enjoy all sorts of events and activities. Explore Discovery Village for yourself.

Very rude staff Receptionist rude, I spoke to jessika and…read moreshe kept hanging up the line 3x Horrible place

Shavano Park is a country club and not a prison for seniors! I immediately felt welcomed walking…read morein and I asked myself, "Would I want to live here?" YES! Absolutely! Staff friendly and helpful. Communication was completely transparent! How often do we get that?! The facility is warm, casual and inviting. It doesn't feel at all clinical either. It smells good too! The staff get along within themselves and the residents. Come get a tour and see compassion at work!

Please stay away from this place. My mom and dad passed after they were there for just 3 months…read more My mom was an independent person walking until she fell. When she fell, they put her in a wheelchair and never took her out. Because my mom passed away December 9th, they are prorating her time there and have yet to pay me back. Please be wary of this place. Whenever you call, they are in meetings. They are fast to take your money, but when they owe it to you back you're going to wait forever. We are already 5 months since my parents passed. Both of them died in December. Their food sucks too. My dad would not eat it. I had to bring him food. My mom's bed literally had shit on it. My uncle was the one who saw it. They leave the residents wet. Supposed to check on them every hour. Well I had to buy cameras cause it wasn't happening. My sister and I had to call the facility to get someone in the room.

Our family had a horrible experience here. We were told medications would be the last resort and…read morethis was not true. The physician who comes to this facility to see residents wouldn't listen to our concerns or wants. In fact when we asked to taper off meds he increased them. Our LO was placed on some heavy duty psych meds and they had never taken any of this type of medication before. We were told that the residents would be active throughout the day and most of the time when we came to visit the residents were sitting around, watching tv or in their rooms. We believed we were getting the best based on the monthly rate for this place and the promises made during the tour. Our LO was accused of "aggressive" behavior which basically was due to them being asked to leave other resident's rooms. They leave the resident's rooms unlocked throughout the day so it's no wonder they wander around into places they shouldn't be. We were told our LO needed an inpatient psychiatric admission. At that point we went to go pick up our LO and all of their belongings because we were fed up with their poor care. We wrote to the administration after about all of our concerns and never received a reply. We sent it certified so we know it was received. Our LO was there less than 3 months and they would not refund any of the $1500 move-in fee. Also, the turnover here is ridiculous. Staff would leave and we would have no explanation. I've recently learned their admissions director is now at another facility, too. The end of our story was we took our LO home and they were perfectly fine. We found another facility where they are happy and well cared for. There are no heavy meds in place and no need to go to a psych facility. For the $6500 monthly rate at Bader House you definitely do not get what you pay for and they take no accountability. It's a beautiful facility but that means nothing if they residents are not well cared for. I hope this will help another family avoid a bad experience.

Take it from someone who knows. This place runs by Micromanagement at its finest ! Staff constantly…read morebickers amongst each other probably due to unhappiness. This goes from the top down. I had a member of my family once this facility and never again. It's a pretty place just didn't work out for me. Maybe once management changes it will get better. Who knows.