We were looking for a blueberry plant & we couldn't locate one. We asked an employee & she…read moreexplained why they currently didn't have any. She offered to check on it & let us know if she could find any for a fair price. 2 days later she called with an answer. What' wonderful customer service. Above and beyond.

This place has an all sales final policy. There was one guy I think he did irrigation. He was very…read moreknowledgeable and helpful picking out my magnolia tree. I was told I would get a call the following week after my purchase - that did not occur. I had to call them. They told me it was raining and they'll do it next week. I called them on Tuesday of the following week because nobody reached out; they are very unorganized. They do not have a time /day they give you. They just show up and call you right before they come. The couple times I did call and I think I spoke to the owner he does not know how to provide customer service. He was irritated with my questions. I just wanted to be on a schedule to get my tree replaced. They got my money already. This place is super expensive. I do love my tree though.

Love this local nursery. They always have a nice selection of seasonal annuals at a reasonable…read moreprice and are friendly and personable. I'm pretty sure it's family owned and operated.

The boss man has his hands full but is always available for questions and advice. Also has a good…read moreinventory of plants, shrubs, and tees.

We bought three rooted in garden boxes through the City of Allen earlier this spring. Those little…read moreplants are doing so well that I decided to make the drive up to see what else the nursery had. They helpfully post updated plant stock on Facebook, which helped in my thinking through my purchase before I even arrived. I was able to talk to staff and get some good input on my plans. It's not a huge shop but the selection is incredible. It's not often I'd drive 1.5 hr round trip, but I will again to shop at Rooted In.

Great selection of native plants! Staff is incredibly helpful and knowledgeable. The nursery itself…read moreis beautiful and well organized for easy shopping.

cute plants and reasonable prices. they have organic soil mixes. some of the plants came in plastic…read morecontainers that were hard to break off.

As a person concerned with the welfare of this planet we inhabit, I find this nursery to be subpar…read morefor a litany of reasons. First, many plants are unlabeled (one salvia was simply labeled as "blue" salvia. I learned my colors before kindergarten. I assume most people do not need to be told the color of a plant). Second, absolutely nothing is labeled as native or non-native to Texas. Third, many plants are not priced. Fourth, they sell MANY invasives - including tropical milkweed. I find the fourth reason to be the most appalling and indicative of unethical nursery business practices. Shame on them. Businesses and consumers have a choice. Choose better.

I purchased a Shumar Oak and Barbara was our sales person. I couldn't be happier with my tree. Her…read moreinstructions for taking care of it after planting was clear and precise. The guys who came and planted it were professional and caring.

We purchased 13 Eagleston Hollies from Fannin Tree Farm and chose to pay a significantly higher…read moreprice than other suppliers specifically because of the warranty that was presented to us at the time of purchase. We felt confident investing more upfront because we were assured the trees would be covered. Unfortunately, one of the trees dried out and snapped within just a couple of months. I reached out multiple times regarding the warranty, but instead of honoring it, I was offered 50% off a replacement. Even when I attempted to move forward with that option (despite believing it should have been covered under warranty), follow-up was difficult and communication was lacking. We were disappointed with the overall customer service experience, especially considering the investment we made. As it stands, we cannot recommend purchasing based on a warranty that is not honored. If management would be willing to reach out and stand behind the warranty by replacing the failed tree, we would gladly update this review to reflect a resolved situation.

We hired Blooming Colors after our backyard got completely out of control. We had weeds everywhere,…read moredead plants, and honestly it just wasn't a place we even wanted to be anymore. I've worked with landscapers before and usually you get a lot of talk and not a lot of follow through. This was different. They gave us a few design options, walked us through everything, and actually communicated throughout the whole project which was huge for me. What really stood out was the quality of the work. We've paid for "premium" service in the past and never really felt like we got it. With Blooming Colors, you can tell they care. The details, the cleanup, the way everything came together, it just felt right. Now our backyard is a place we actually want to spend time in again, which I didn't think I'd say a few months ago. We'll be using them going forward for both our home and our rental properties here in Southlake. No question.

I walked into Blooming Colors Nursery on Saturday, ready to spend money and left Wednesday…read morewondering how $500 trees come with $0 worth of integrity (for context, similar Japanese maples run about $115 at Home Depot). Here's the story... Before purchasing, I made it crystal clear I needed HOA approval (as an "exception" because it's not on our approved landscaping list). On that lovely Saturday, the very helpful sales associate, Olivia, confidently assured me I'd get a full refund if the HOA didn't approve. No mention of store credit. No caveats. That promise (and my love for those two trees) was the only reason I agreed to move forward and let them hold the trees on my card. HOA said no. I came back expecting a simple resolution... and instead got a full rewrite of reality. Olivia wasn't there, and the staff immediately insisted there was "no way she would've said that." One employee chimed in, "I trained her myself," followed by questions about whether I "saw all the no-refund signs." The manager doubled down with, "I really don't believe she said that." All of this--despite having a witness that was standing next to me who heard the entire conversation. Let's call it what it was: not confusion... gaslighting. After things escalated, the owner came out, seemingly only after I mentioned disputing the charge. She agree to refund me--but not before trying to shush me, telling me to "be quiet or wait outside," and saying, "I'll refund your money and you can go buy your trees elsewhere." Nothing says "family business values" quite like dismissing a paying customer on the way out. The trees were beautiful, no doubt--but their integrity and respect wilted faster than a Texas agave in August. If you shop here, get everything in writing... because their word clearly doesn't take root. Better yet, don't.

We have 3 large flower beds and tend to our landscape almost on a daily basis. We have educated…read moreourselves on multiple plants and techniques to try to be successful. We have shopped here for a good while and spent a good deal of money at this nursery. They have a good variety and have had good success with our plants. We purchased 3 shrubs (plant in ground) and 3 plants (container) to go around our pool. Within 30 days, despite our effort to help them, they started to brown and drop leaves. We continued to try and help them rally but they continued to die. At about 60 days we took them back to find they only offer 7 day return policy. No store credit, no refund--nothing. This was a total of $200 gone. We have never been told of their policy for returns, it's "on the receipt". All other places we have bought from have a return of 6-12 months. We were shocked and saddened to see their response -- which we were told is because we hand water, no irrigation system and therefore had zero chance of any form of return service. We will not return and hope this helps others not make the same mistake as us.

Hoity Toity! No one asked if they could help me. Cashier didn't thank me or ask if I needed help…read moreout. I left feeling like I wasn't rich enough!

Love coming into atwoods to get feed for all our animals on our ranch the staff is always so nice…read moreand helpful, however this past weekend we had our first negative experience and it was from a manager of all employees. We were returning a couple items we recently purchased because they were the wrong size. We got in line and immediately after we got in line about 9 other people got in line behind us. As we were returning the items with the cashier he needed an override for the return. To which the manager was the cashier on the next register over. He proceeded to take all 9 other guest in line behind us instead of just helping out with the override, and when the cashier asked him for an override he said they can wait, there are other people waiting to check out. The manager seemed to have some attitude for an unknown reason I believe his name was Ryan. I don't tend to write bad reviews but when he made us wait over 15 minutes and then to get a bad attitude, pushed me to write a poor review. Hoping this was just a fluke otherwise if it happens again we will start taking our business elsewhere.

atWOOD's!! Never been to an Atwood's before. But I am SO glad someone other than Tractor Supply is…read morein town! I LOVE the little market inside. They seem to have everything a homeowner would need there. I was a little surprised by the state of the bathrooms (in the photo). But we've had great service checking out the few times we've been in. Lisa was our last encounter and she was great!