I had such a great experience at Element Hotel! From the moment I walked in, everything felt clean, modern, and welcoming. The rooms were spacious, comfortable, and thoughtfully designed -- and I especially loved that the room had a mini kitchen. It made the stay so much more convenient having a refrigerator, microwave, sink, and space to prep small meals. Perfect for longer stays or just having snacks and drinks on hand. A huge shoutout to Davina at the front desk -- she was absolutely amazing! She was friendly, professional, and genuinely helpful from start to finish. She went above and beyond to make sure I felt taken care of, answered all my questions with a smile, and made the entire experience seamless. Customer service like hers truly makes a difference. I'll definitely be staying here again. Highly recommend! read more

I liked this hotel, but we got unlucky going there for a family staycation weekend when there was a kids sports team group staying there too. Some of the kids were really loud and rowdy... my whole room was rumbling and shaking for about an hour at night because those kids kept running up and down the halls. They were not pleasant to be around. Breakfast time was also crazy... dozens of families with kids trying to get food... and some kids are pretty unsanitary the way they grabbed food... and some kids were wasteful too, I saw lots of good food get dumped or left on the tables after they left I really liked the hotel and would go again. I just hope we don't happen to stay with a bunch of sports families again bc it was a bit stressful for me being around that community. I think the hotel staff should've tried to place all the non-sports-team customers far far away from those customers that came all together, to avoid the noise issue. I did not rest well. Gym was clean. Pool was small but nice for kids to play around in. Hotel was a bit older but everything was in good condition. Breakfast buffet had a great selection. read more

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My family and I's experience here at this hotel was absolutely amazing all because of DAVINA! The way she truly cared about our experience here and went above and beyond to assure we had everything we needed was more than what we could have ever asked. Davina provided alternative solutions when they didn't have what we needed, she remembered the events we were attending during our stay and asked us about them, she knew how to make us feel welcomed and comfortable to where we knew to her we weren't just a guests at a hotel but a friend as well. Davina's customer service has completely exceeded expectations and continues to create a genuine experience for all thats stay at this hotel. We appreciate the amazing hospitality she provided for me and my family! When we do come back, it will be all because of her! Da BEST Amazing Versatile Incredible Notoriously Awesome read more

I want to thank Alex for helping us with our reservations after being canceled through a third party. He took his time and Resolved the problem after an hour with booking. Com. His knowledge and skills with customer service were outstanding and I would advise anyone to stay at this hotel. read more

We stay at the Element every time we visit the Bay Area. John is absolutely amazing and always provides incredible customer service. He is so helpful and makes breakfast such a wonderful way to start our morning! read more

Great service especially breakfast! Thanks to John, Aurora & Mariana for the hospitality!! Very convenient!

The room was very good. Breakfast was very good and clean. Jehov, Mey, Mariana and Alexa were great at always having food available, their service was great. The options for breakfast were very nice. Parfait, crepes, today's, salad, etc. Overall, very nice experience. read more

Davina really impressed me she went above & beyond to ensure my stay was comfortable. This staff was truly the most impressive I've experienced in the entire Bay Area. Beautiful location and stellar customer service ! read more

My husband and I came here for an overnight trip. We were in town for my friend's wedding reception. The hotel was super close to the venue which was very convenient. When we checked in, we were warmly greeted. The process was straightforward. Our room was impressively clean. The room had a refillable water bottle that could be filled with filtered water in the room. I like the fact that the hotel tries to eco friendly. My only complaint is the breakfast was not great. The food options are extremely limited. Also, there is communal peanut butter, honey, and other condiments whereby everyone is touching with their hands. Yes, I understand the hotel wants to be eco friendly, but to me, that is gross. For example, I don't know if someone used their dirty knife when getting peanut butter out of the container. There has to be another eco friendly option. read more

Julie and Jamie are amazing, great attitude and always willing to help, whether it's directions or recommendations, they got you..

Alex was perfect checking in my husband and I at the front desk and made our weekend stay so special! He so polite, professional and has great customer service skills. He was very helpful and friendly, smiled and talkative which made us feel very comfortable and welcomed. We enjoyed staying at "The Element" and will certainly stay here again. The Element is very clean, spacious rooms, large TV, and the kitchenette is a nice touch and very nice convenience. Feels like home away from home as we had a very comfortable stay. read more

Alex the front desk was very helpful. The room was spacious and very clean. Great value!

We had a great experience. It was a short, but sweet trip down. The reason we were down this way was for my daughter. My daughter competed in the California Regionals for cheer. The room was clean and really nice. The continental break was the best. It was amazing!! Everything was made on a flat hot grill, hot and ready. They had yogurt and everything to go on it. Orange, apple and grapefruit juice. Coffee creamer and tea. Pancakes with everything you can think of to put on top. Egged any style with hot sauce or other toppings. Bread, bagels, croissants and everything to put on top of it. The customer service was amazing. I would definitely stay here again. read more

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excellent service and very knowledgeable staff Julie at the front desk was extremely helpful read more

Not a typical hotel breakfast experience. Made to order eggs, yogurt bar and other various items are sure to please all dietary needs. The staff- John, Alejandra and Alexandra were very firmly and attentive to keep the area stocked and clean. read more

Element San Jose Milpitas - Hotels Near Me - Milpitas, California

Stellar experience at the Element. I stayed in the premium suite. While the bedroom and bathroom were pretty standard, the living room/ kitchen/ meeting area were notably spacious and beautifully (and playfully) designed. Really appreciated the design aesthetic. The corner suite was also quiet and clean. The lobby almost had a hip lounge feel at night. The local wine/beer happy hour and evening herbal teas were a nice touch. The hotel also had a nice breakfast spread, and the staff was really kind. Would stay here again! read more

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Tried this location a couple of times and every single time it has been great! Breakfast is available in the morning and coffee and infused water is available all day. Convenient location right off the freeway. A small gym and outdoor pool as well. read more

Element San Jose Milpitas - Lobby - Hotels Near Me - Milpitas, California

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Clean, friendly staff and super quick service. Had. And small hiccup with the tv but just decided to use the HDMI instead. Alex and Davina at the front desk are exceptional! Welcoming and super personable. read more

I had this on my list of places to stay. I checked in on a saturday. I was greeted as soon as i walked in. the aesthetics of this hotel is so nice. there is a mini mart by the check in. I was also given complimentary water for all guest. The hotel was very clean and the customer service was amazing. The room was clean and i loved having the kitchenette. So random but usually I dont enjoy the smell of the soap but here the soap was aloe and chamomile so it was good. Plenty of charging ports in the room but some are usb fyi. We stopped at the pool which is on the smaller side but was clean as well. There is a small area for sitting and grilling as well outside. The complimentary breakfast was one I havent experienced. There are many options. The french toast, eggs and fritata were made fresh. The french toast was a little soggy. They also a parfait bar that was a hit. Parking is $15. Overall a great stay. read more

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We had an amazing 1st time experience staying at the Element! We were attending a 49er game which we were able to board at the corner and it dropped us off directly in front of Levi stadium. We stayed 3 nights. The bed was extremely comfortable and we had the continental breakfast each morning. We were impressed with the variety of choices and the hot fresh food prepared for the guests. We want to give a shoutout to Mey, Aleja and Jhon they took care of us and made sure we were happy! We will definitely be visiting again and we will let our friends and family know that this is a great place to stay! Thank you! read more

My regular business trip stay location. Always quiet, good vibes, and pretty easy check in and out process. Davina is always helpful, great customer service on showcasing the amenities and welcoming guests to the hotel, read more

Alex at the front desk gave me one my best experiences checking in. Couldn't recommend a better guy to help anyone out after a long trip!

Really nice hotel with clean rooms and nice amenities. The kitchen staff in the mornings were all so kind and hospitable! Thank you, Jhon, Alexandra, and Alejandra!!! read more

I have been staying here for work since July. The Element is incredible. I have felt so comfortable here and the staff is awesome. Julie at the front desk is spectacular. Every time I walk through the front door she is quick to greet me with a friendly smile and enquires about my day. Their breakfast buffet is always tasty and on Monday through Thursday they have a Happy Hour with beer and wine. My stay here has been stellar. read more

Great place, Alex in particular was super helpful. Super convenient, can get to the Coyote Creek Running Trail about 0.4 miles away if you like that, just overall super great spot. read more

This hotel is pet friendly and so CLEAN! We had a full size refrigerator which was great. The shower was beautiful and big. You can not beat the price here. And breakfast was delicious with different options. There's a full size gym and a small outdoor pool. Best part was the hotel was so quite. Will be coming back in the future. read more

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Alex Tongi very professional and happy to greet us when we arrived!! Showed us the free coffee which I needed it. I had some trouble with my phone logging into the app and showed his tech skills and got me logged in Marriott App Awesome guy! read more

Their staff were polite and very helpful! The environment and rooms were clean and spacious. Location was also close to everywhere we needed to be. Would definitely recommend. read more

First time staying here with my parents. It was an absolutely great experience. Clean rooms, clean facility, good for families and for long term stay as the studio is equipped with a small electric stove, medium sized fridge with freezer, dishes, a sink, and dishwasher. We were checked in by Madison on 9/1/2024. She was absolutely great and very helpful. My parents had a lot of requests and she was very kind and accommodating. FYI, room slippers, toothbrushes and toothpaste are available for free upon request. Additionally, she informed us of the amenities including the free breakfast, workout studio, pool, coffee, and charging. Parking is $15 per day which isn't too bad especially if you have an EV as it comes with free charging! Overall, the service, amenities and cleanliness makes this place a 10/10. We would absolutely return and recommend to friends and family. read more

My new favorite hotel in the South Bay! My room was fabulous. Staff is SO friendly and helpful; Alexander at the front desk was lovely. Great location. I'll be staying here again. read more

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I like to Thank the crew of the dining which they did a great job every morning and made us feel perfect for the whole day.

I had high hopes for this place. I made reservations at this hotel because my usual hotel in the Bay area was not available. The hotel itself was good. It was in a good location. We were given a nice room on the fourth floor. The room was everything we asked for with a king bed and a nice size kitchen with a full size refrigerator. The bathroom was good with a nice size shower with good water pressure. Body wash and conditioning shampoo were from Pharmacopia. The room itself was great. Breakfast was served downstairs in the morning. If kale stopped being trendy, this hotel did not get the memo as kale was served every morning for breakfast. To go with kale, they had Marissa cooking something different every morning. Some of their offerings included tacos, avocado toast (with kale), and strawberry crepes. Only one morning did they offer some kind of breakfast meats. I believe Marissa could've cooked your eggs to order. In addition to the hot food, they also had a yogurt station where you could make parfaits, various breads, and a kale salad. They also have a fancy espresso machine that could make various drinks. They have an evening appetizer of various cheeses, bread, olives and adult beverages. The hotel has a nice size gym with elliptical machines and treadmills. They had several weight machines, including machines for legs and back. The staff was good and friendly. Some staff seemed to explain things better than others. So why the 2 stars when everything else was pretty good? My employer started using virtual cash payments and this was my first experience with it. I called the hotel a few days before my arrival to make sure that they knew how to process a virtual payment. The front desk clerk assured me that he did. When I checked in, they had me use my personal credit card for incidentals. No biggie. On the day I checked out, instead of charging my stay to my virtual payment, they charged the entire stay to my personal credit card. I called and spoke to several front desk clerks, and they all said they would look into it, but, no one has been able to correct it. Unfortunately, my virtual credit card is now expired and my employer will now take months to process my expenses. read more

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Excellent Breakfast and service, fresh with so many options! Elevated breakfast compared to others continental. Thank you May, John and Marianna for excellent service. read more

The staff and Hotel were wonderful. The stay was for my God daughter's birthday; she had a blast. Room was lovely to stay in with all the needed accommodations. Breakfast was nice (could use a meat option). Just sad I did check and see the pool is fresh water and heated, I will be back to try that. Overall, I absolutely enjoyed myself. read more

The breakfast and the kitchen team were amazing, clean, fresh, and kind! The dining room is bright and colorful, makes feel home read more

Front desk service was exceptional; Angie was an absolute delight. Always keeping a warm smile on her face. Coming from out of state, we found ourselves needing an unexpected and immediate reservation and Angie happily and efficiently helped us book exactly what we needed. She managed to make a stressful event so easy and smooth. Wes was also a friendly face, always smiling and greeting everyone he came across. room was clean and spacious. Breakfast was nutritious and tasty! Traditional's like toast and jam, bagels, BYO parfaits, eggs and bacon always available. Element is the best stay for an affordable price, The absolute best bang for your buck. 10/10 would recommend. read more

Element San Jose Milpitas - breakfast - Hotels Near Me - Milpitas, California

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The front desk I believe their names were Davina and Alex provided great service! I would definitely book here at the element in the future. Thank you again for the great experience! read more

I've stayed at many elements but my experience here from all other stays was beyond more than what I expected. Upon checking in, I gave the wrong ID to Davina, our front desk concierge. She advised me she didn't see the reservation. Not realizing I had given the wrong ID, I was in a panic that my weekend plans were screwed. All the while, Davina took it upon herself to call all other Elements to see if I had a reservation there. It was then I had realized wait the name Davina was speaking of was not my name. Hah! I had totally forgotten I had my friends ID in my wallet. Hey, we look alike. Not Davinas fault. That was so funny! Poor Davina. She was such a big help. She explained everything from start to a finish. I can tell she goes beyond and is very attentive which is the perfect reason she deserves this review. Davina went through everything methodically with how to locate the breakfast, the time breakfast would be served, parking, quiet hours, amenities, elevators and so much more. Later, I had to run to the front desk to ask for a bandaid and met with another concierge person named Alex. Alex was juggling a number of guests checking out to fly back to India and I could observe them giving him an unnecessary difficult time. Nonetheless, Alex handled it well and continued to help me with my little need - my bandaid. Alex not only gave me a bandaid but germx wipes and alcohol wipes and offered a small first aid bag he'd make himself depending on the need. I assured him my boo boo was small but it was a super nice gesture. The two of these concierge people deserve this review. They were both bright and cheery and super helpful. While all of the above seems minuscule to some of you, they remembered me every time I walked in and out as well as other guests. I felt super welcomed and like a valuable guest. They made sure to smile, acknowledge and never missed asking how the stays going and if I needed anything else. Now, that my yelp friends is pure fantastic service'. I would be remissed by not acknowledging their efforts. Thank you both for a wonderful pleasant stay! I'll be back! read more

Super nice people! Complementary breakfast was great too! thank you John, Mey, Qurora, Mariana !!

Alex, from the front desk, provided excellent service and made our first experience fabulous!! He was very friendly, sincere and helpful.