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    Element Santa Clara

    3.7 (106 reviews)
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    Ann N.

    This has been my go to hotel when I'm in the area for the last few years. It's newer than some in the area, clean, service from the front desk to housekeeping have been amazing. I have higher status on Bonvoy so I always get acknowledged for it and upgraded upon check in. Some of the workers actually remember me as I stay here for work, our office is a few blocks away or a quick 3mins drive or I stay here for personal trips too. They have a daily breakfast served. I'm a simple breakfast person so the spread they have is more than sufficient for me. We have tried the bar and although not a huge variety, they have the gin I like and other bars in the area does not. The bartender who's here in the evenings alway know how to make our drinks. Never any issues. Rooms are spacious and clean. Will continue to come back. Vy is the sales manager and is so attentive and makes sure I'm taken care of. Myra is everywhere. She's helping with the front desk check in and then the next day, I saw her with the breakfast set up. Still with a smile and hard working.

    Jen C.

    I absolutely love this hotel and always opt to stay here! There's so many positives. Also, I am so happy I can take my dogs with me, and there's no pet fee! This is a major plus and always wins me over when booking a hotel in the Bay Area. It's just so convenient, parking is pretty abundant, and there's free breakfast! You can't go wrong. The rooms feel quite large, with a small kitchenette that includes filtered water, a fridge and a microwave. The room itself just feels super cozy. Staff is also wonderful and incredibly friendly. I stayed here several times, and each has gone without a hitch! Absolutely, here's an expanded and polished version: I absolutely love Element Santa Clara and always choose to stay here! There are so many positives to this wonderful hotel. One of the biggest perks is that I can bring my dogs along, and there's no pet fee! This is a huge plus and always wins me over when booking a hotel in the Bay Area. The convenience factor here is unmatched. Parking is abundant, and there's free breakfast, which is always a treat. You just can't go wrong with these amenities. The rooms are spacious and come with a small kitchenette that includes filtered water, a fridge, and a microwave. The room itself feels super cozy and perfect for winding down after a busy day. The staff at Element Santa Clara are also fantastic. They are incredibly friendly and always go above and beyond to make your stay enjoyable. I've stayed here several times, and each experience has been flawless. The consistency in service and quality is truly commendable. Additionally, the hotel's location is perfect for exploring the Bay Area. Whether you're here for business or leisure, you'll find that everything you need is within reach. From the modern decor to the thoughtful amenities, Element Santa Clara offers an exceptional stay that keeps me coming back time and time again.

    Fumika T.

    Hidden gem in the bay! Redeemed my annual free night here after a night out at topgolf which is only 10 minutes away. We didn't have any time to take advantage of the amenities so this review is mainly for the room stay. The room is super spacious with a nice open view of sunset, and there's a lot of food options in the same lot; could easily do a staycation here. They didn't let me do late checkout though even as a gold member so that was a bummer.

    Cappuccino machine in lobby
    Amy O.

    PROS: Close to Levi Stadium Upgraded continental breakfast Tall shower heads Lots of parking Starbucks in same parking lot Easy check in Stocked mini store in lobby Elevator requires room key for safety Cappuccino machine in lobby Kitchen in room CONS: Parking is $17 Room temperature was like 80 degrees and I was melting It's loud because the soundproofing is terrible

    Egg white scramble
    Tresla G.

    Element Santa Clara took the cake for me. Element is one of my favorite hotels to frequent when I travel for business. They have an incredible breakfast. The property is always clean, bright, with excellent staff. Upon check in I was greeted with a warm welcome. I had a wonderful good night rest. The beds are everything. They are two things that make me want to stay at a hotel, the bed and the shower. Both were amazing! I went to breakfast and had the most lovely experience. Alma in the food service breakfast attendant at the Element was incredible. She had over 25 years of hospitality service. She made me feel like a queen. I even got a chance to speak with Kevin the General Manager. Great Day

    Nice comfy Westin bed
    Max L.

    I stayed here for three nights in January around NYE. **Location** It's located near Great America, Mercado and Levi Stadium. Also nearby Rivermark of Santa Clara for shopping. **Check-In** Check-In right by the door to your left when you walk in. Super easy and friendly front desk. **Accommodations** I've stayed at the Element in Barnaby, BC and enjoy their Westin beds. I stayed in a one bedroom room which had a separate room from the kitchen and living room. The kitchen area and counter was useful during my stay. **Amenities** They had a descent size pool and gym which I did not use during my stay. I did sit outside the fire pit for 20 minutes. Good breakfast, be prepared on game day, it gets busy. On quieter mornings, they were able to fulfill my request for an omelette easily. I was able to get street parking in front of the hotel. **Local Attractions** Rivermark is nearby if you need to pick up some grocery. Of course Levi Stadium is nearby which I would if you travel from out of town for a game.

    Complimentary breakfast in the morning from 7-10am
    Katherine H.

    Pets stay free here! The rooms are all suites, spacious and clean! They have a decent sized pool and jacuzzi and lots of lounging spaces. Parking is $14/night but since it's located in a business park, you can also find lots of other spaces to park around the area. Super close to 101 freeway. The only downside is the walls and floors are thin so you can head all the stomping from above and the planes that fly above. Shower pressure is nice as well, and they have all the items you would need for a kitchenette.

    Breakfast
    Jordan F.

    Great hotel! It's away from the city a bit, so it's nice and peaceful. There's a Starbucks, burger joint, and a few other businesses in walking distance. Their breakfast is great! The staff was very helpful and kind! The pool and hot tub area are nice and there's plenty of seating. Our room was near the highway, but we couldn't hear any of the noise. Being near the airport, we did hear a few planes fly over but it's not constant.

    Restroom
    Shellie Y.

    Stayed here 3 days and 2 nights. Really enjoyed our stay and I would stay here again. Staff is super friendly and welcoming. Our room was very clean! Normally I can find a hair or 2 but there were none! Only complaint are the pillows and how loud the planes flying by are. Breakfast is pretty good as well. I would definitely recommend staying here. It's very close to Levi's stadium about a mile drive.

    Juice bar! Fantastic

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    Wonderful hotel with great staffs accommodations for hosting events at the hotel. I had a great experience with the sales manager there

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    Very friendly and accomodating staff. Pet friendly as well, close to Walmart market and restaurants.

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    Page 1 of 3

    Ask the Community - Element Santa Clara

    Review Highlights - Element Santa Clara

    Beautiful decor, kind and superbly helpful staff, clean, comfortable rooms, plentiful and hearty breakfast.

    Mentioned in 10 reviews

    Read more highlights

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    Hyatt House Santa Clara - Guest Room

    Hyatt House Santa Clara

    (113 reviews)

    $$

    North San Jose

    We've stayed around many different Hyatt hotels before and really enjoyed it. This one was just…read moreokay. Pros: 1. Hotel is right next to a bunch of restaurants and Safeway. A few restaurants we saw while walking around the plaza - Red Robin, Dave's Hot Chicken, Cold Stone Creamery, a pizza place, a Mediterranean restaurant, Chinese restaurant, etc. 2. Front desk was super nice 3. Free buffet breakfast in the morning - scrambled eggs, home fries, sausage, pancake, bread for toast, donut hole, cereal, boiled egg, fruit, juice, milk, water, coffee, etc. my son was disappointed there were no bacon. 4. Hyatt house has all the convenience you need if you are staying for a while - microwave, fridge, dishwasher, sink, cups, plates, utensils, pull out couch. Cons: 1. When we pulled out the sofa bed, and my son started unraveling the sheet left there to use, we found a couple of bugs on the sheet. We immediately went downstairs and reported the issue and received a new room. 2. You needed to scan your card to use the elevator. But it took several tries of sliding it in and out before it worked. I'm guessing since this is an older hotel that is why the card reader was having issues. 3. Parking for the hotel is like the general parking for the shopping plaza. Front desk provided me a parking pass to place in my car. There wasn't a parking lot just for hotel guests. Neutral: 1. We didn't get a chance to use the pool but did go check it out. It is towards the back of the hotel, and had an outdoor shower as well with a few lounge chairs. I'm not sure why the front desk told us to use the pool to walk outside and turn right. When you could have walked past the elevator and past the gym and down the corridor towards the back and there was a door to go to the pool that way instead of walking outside.

    I really liked the location because you could walk outside and go pick up some coffee, food, or…read morehead to the supermarket. Our room was comfortable and the small kitchen was a plus. Due to the ongoing C19 pandemic they were offering bagged breakfast which was awful, so we declined after trying it once.

    Hilton Santa Clara

    Hilton Santa Clara

    (396 reviews)

    $$

    I wanted to share my experience with Hilton Santa Clara during their Super Bowl tailgating event…read more On a positive note, the food and drinks were delicious, and credit is due to the kitchen staff and chef. As a long-time Hilton Honors member who has enjoyed staying at Hilton properties for over 20 years, I was excited to attend this event with my son -- our first Super Bowl event together. Unfortunately, the experience was extremely disappointing. A few days before the event, I called ahead to ask about the non-hotel-guest policy and pricing. A very pleasant employee named Ana explained that the cost would be $50 per person, which included access to the bar area, food trucks, game viewing, and tokens toward food or drinks. When we arrived at registration on the day of the event, we were told the price had increased to $100 per person. At no point was I told that pricing was flexible or subject to change, which felt misleading and unprofessional. Once inside, we were informed that if we left the hotel -- even to access the food trucks -- we would not be allowed back in. This was an extremely restrictive policy, especially after paying a premium to attend the event. We were seated at table 105, which should clearly identify our waitress, although I did not catch her name. From the start, there was no greeting, introduction, or acknowledgment. We were there from approximately 12:00 PM to 6:30 PM, and service was consistently poor. My son, my friend, and I repeatedly ran out of drinks, including water, and often had to search for the waitress for long periods of time just to request refills. We observed the same issue at nearby tables, with other guests walking to the bar themselves due to lack of attention. I want to be very clear that the low tip was not due to being unwilling to tip. I typically tip 20-25% for good service. The reduced tip was strictly a reflection of the poor and inattentive service we received throughout the event. As the game was about to start, it became apparent that the TVs in the bar area had little to no audible sound. Only one TV in the lounge area could be heard, prompting guests to move chairs just to hear the game. When we requested assistance, the first manager who arrived told us the TVs were already at maximum volume and that nothing else could be done. That response was unacceptable for a paid Super Bowl viewing event. Thankfully, after requesting the General Manager, staff collaborated and resolved the issue by bringing out a portable speaker connected to the TVs. While this fixed the problem, it should have been an immediate solution rather than a last resort. This experience -- misleading pricing, restrictive policies, poor service, and lack of proactive management -- was especially disappointing given that this was my son's and my first Super Bowl event together. My friend also flew in from Florida specifically for this experience, which made the disappointment even greater. Unfortunately, I will not return to this Hilton location for events and will not recommend it to others. I will be sharing this experience so others can make informed decisions about attending future events here.

    Month of stay: August 2025…read more Visited for my birthday trip. They try to ring you of your money with expensive rooms, $25 parking per day, and the food at the restaurant being expensive as well. But it was a beautiful hotel, friendly staff, great room, and conveniently located next to Levis Stadium and California's Great America. The hotel is currently going through a renovation, so maybe wait to visit until after.

    Santa Clara Marriott

    Santa Clara Marriott

    (379 reviews)

    $$

    Was there for a company meeting for 4 nights. Fairly easy to check in and the front desk was very…read morehelpful. My room was located off the main tower in building B. The front desk did provide instructions on how to get to my room/building from the main lobby. I still got lost as the property does not have good signs to show how to get to each separate building. I had to walk around the parking several times to find my building/room. I even asked a staff who was walking outside, and he does not even know how to get to my building... and said something like "this place is a maze..." Other than the above, every thing else is fine. The housekeeper ladies were very nice and friendly. The catering services were also very good. Pricing wise, since it was a company paid trip, I'm not aware of the daily rates. However if you are driving and not a Marriott member, daily parking is $40 with in and out privileges. Standard WiFi is $17.99 per day.

    My buddy suggested meeting up for drinks at Santa Clara Marriott before having a steaks at a…read morerestaurant not far away. I am always up for trying something new. The bar is in the front right beyond the registration desks. The first thing I noticed was the pleasant scent when I walked in. So many hotels have been doing this and I like it. It's a nice classy touch. The bar itself is decent. It's a full bar and it had a generous offering of spirits. I went with a pint of Sam Adams Winter Brew and I think my buddy had a martini. There were several large monitors that had college football on and this is a plus. The bartender was okay. I don't expect much, however, I do want them to be knowledgeable about the beers on tap. He seemed a little disinterested in my questions. It was fine; I ordered what I wanted. The hotel itself was very quiet, almost empty. The upside to that was we were able to carry on a conversation easily. Anyway, not sure if I will be back. Parking is $40 (yikes), although they do validate. Time for some pics.

    AC Hotel San Jose Santa Clara - Corner King

    AC Hotel San Jose Santa Clara

    (65 reviews)

    $$

    What's up: An overnight trip to San Jose/Santa Clarita to explore the area as well as visit Palo…read moreAlto Networks nearby. Reservations were made on their website in advance. Parking: Paid on site parking available. We took an Uber here. They have a dedicated area up front for rider share pickup/drop off. Environment: Located right off the 101 Fwy, there are also plenty of food choices within walking distance. The lobby is very pretty and modern. Staff members were also friendly. We had asked to drop off luggage ahead of check in and returned later to present our claim ticket as well as check in. I had requested for a mobile key, but they didn't set it up...Oh well, physical key card it is lol. What was ordered: - Corner King (comfortable room with floor to ceiling windows on the two sides of the corner walls which lets in plenty of natural light. The windows also have sheer and black out curtains. It's all very open concept with the sink area pretty much being the center of the room. The shower and toilets are behind their own doors but the bathroom is not a separate area from the bedroom. There's a small open closet area, and the mini fridge (with 2 bottles of complementary water) and safe are located on the other side of the sink, facing the bed. There's a TV facing the bed and a desk and chair set to the side. A nice thing is that they have a water station with refillable bottles that you can use.) Yay/Nay/Meh: Yay. The hotel was very nicely designed and felt super comfortable upon entry. I loved the natural lighting in the Corner King room. The staff members were friendly and the room was comfortable. Credit cards are accepted.

    Unfortunately, due to a disturbing experience and the hotel management's appalling handling of the…read moresituation, actually lack of, I must update my rating of AC Hotel San Jose Santa Clara. If any establishment deserves negative stars, this place would definitely be it! On late Tuesday night/early Wednesday of May 20/21, 2025, I walked in past midnight to book a stay. Unfortunately, AC Hotel was fully booked. Fine. I asked the front desk agent, Roselyn, if I could stay in the lobby to search for another Marriott hotel stay since I am a Marriott Bonvoy Gold Elite Member. She agreed, but after I used the restroom in the lobby and told her that all of the lavatories needed attention (NONE of the toilets were flushed, GROSS!), she seemed to change her mood. For some odd reason that night, the Marriott site was down and I could not view any available hotel rooms, so had to call Customer Service. I was put on hold for quite some time because all of the hotels in Santa Clara were fully booked. After a few minutes, Roselyn kicked me out of the hotel because "non-guests are not allowed to be in the lobby after a certain time." I asked her to make a special consideration for me because I was stranded and had no hotel room yet. She did not care and insisted that I leave and even fetched the security guard. She knew that I was alone with no place to go. She had no idea if I had transportation to go somewhere in the middle of the night. I felt like a criminal by Roselyn's unfriendly and incompassionate treatment. What extreme inhospitable treatment by someone in the hospitality industry! My experience prompted me to send feedback through the Marriott website and to call the AC Hotel to connect with the Hotel Manager, Fernando... I called on May 24 and Camille told me that Fernando would call me by Monday, the 26th. May 26 - no call from Fernando, so I called again and spoke to Shane who left a second message for Fernando. May 29 - still no call from Fernando, so I called again and left another message with Shane. Sholanda ended up calling me back instead. Not only did Fernando neglect to return my calls, my conversation with Sholanda was extremely disappointing and, frankly, shocking. I am starting to believe that the staff falls short of giving proper satisfactory customer service because management provides poor examples - After I filled Sholanda in on my interaction with Roselyn, she defended her team member by saying, "What kind of special consideration were you expecting? I wasn't there, so I can't say if Roselyn handled the situation inappropriately. Afterall, we do have protocol that non-guests should not be in the lobby after a certain time." I told her that I appreciate the protocol that looks out for the safety of AC guests and staff; however, although I was not a current guest at the time, I am still a Marriott Bonvoy customer and deserved a level of human compassion. When I told Sholanda that I work in the customer service field and found my treatment as unacceptable and offensive, Sholanda asked in what field because she wanted to compare if my expectations of Roselyn were aligned with hospitality. I told her that her inquiry was inappropriate, reminding her that it doesn't matter what field I am in because the goal of customer service is to ensure that clients feel valued and respected. Roselyn did not behave in such fashion. That is the core of the problem. Sholanda did not seem to understand this concept as she seemed more concerned with hearing Roselyn's side of the story. WOW. We ended the conversation with Sholanda telling me that she would have Fernando call me back. It's now the night of June 11 and I have not heard from him. There is definitely something wrong with the team at AC San Jose Santa Clara - AVOID THIS PLACE IF YOU CAN HELP IT!

    Element San Jose Milpitas - Exterior

    Element San Jose Milpitas

    (120 reviews)

    I had such a great experience at Element Hotel! From the moment I walked in, everything felt clean,…read moremodern, and welcoming. The rooms were spacious, comfortable, and thoughtfully designed -- and I especially loved that the room had a mini kitchen. It made the stay so much more convenient having a refrigerator, microwave, sink, and space to prep small meals. Perfect for longer stays or just having snacks and drinks on hand. A huge shoutout to Davina at the front desk -- she was absolutely amazing! She was friendly, professional, and genuinely helpful from start to finish. She went above and beyond to make sure I felt taken care of, answered all my questions with a smile, and made the entire experience seamless. Customer service like hers truly makes a difference. I'll definitely be staying here again. Highly recommend!

    I liked this hotel, but we got unlucky going there for a family staycation weekend when there was a…read morekids sports team group staying there too. Some of the kids were really loud and rowdy... my whole room was rumbling and shaking for about an hour at night because those kids kept running up and down the halls. They were not pleasant to be around. Breakfast time was also crazy... dozens of families with kids trying to get food... and some kids are pretty unsanitary the way they grabbed food... and some kids were wasteful too, I saw lots of good food get dumped or left on the tables after they left I really liked the hotel and would go again. I just hope we don't happen to stay with a bunch of sports families again bc it was a bit stressful for me being around that community. I think the hotel staff should've tried to place all the non-sports-team customers far far away from those customers that came all together, to avoid the noise issue. I did not rest well. Gym was clean. Pool was small but nice for kids to play around in. Hotel was a bit older but everything was in good condition. Breakfast buffet had a great selection.

    Embassy Suites by Hilton Santa Clara Silicon Valley - Meeting Room

    Embassy Suites by Hilton Santa Clara Silicon Valley

    (285 reviews)

    $$

    I had an amazing experience at Embassy Suites Santa Clara! The location is super convenient…read more Highly recommend this spot for anyone visiting the area. Great location and top-notch service!

    Came for a drink around 10pm last night. Bar looked full which is usually a great sign. But the…read moreservice was not good- the bartender seems to only care about her handful of regulars, everyone else receives forced interactions. When I ordered, she didn't hear me clearly, so I repeated myself and she still served me the incorrect drink. I chose not to care- but there were other things too. I asked her if there was a phone charger behind the bar and she said it's plugged into something- which it wasn't. So she offered it to me but it was the wrong iPhone charger and she still let it sit there for 5-10 mins. It didn't charge at all from being completely dead. A guy witnessing all this pointed out a landline attached to the wall on the guest side of the bar and suggested I use it. When the bartender saw him trying to dial out, she made him stop and told us to go use the front desk- no reason indicated. Lastly, when I was finished with my drink- she was nowhere to be found. I waited a good 15 minutes before venmoing a bar mate to pay my tab since I had to leave. The bar was left unattended and unsupervised by all of the employees for quite some time, I shouldn't have to wait that long to pay for a $10 beer. Anyways, the other guests at the bar were the only redeeming factor, didn't get the drink I wanted and couldn't even pay correctly

    Element Santa Clara - hotels - Updated May 2026

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