I'm not sure why Yelp has this location listed as closed because I just stayed here two days ago. This review is for the Element San Jose Milpitas at 521 Alder Drive. I stayed here while attending a concert at Levi's Stadium and was pleasantly surprised, especially for the value. We had a room with two queen beds that was much more spacious than I expected. It also had a kitchen with a full-size refrigerator and cooking area. I didn't use the kitchen since we were only there for the concert, but it would be great for families or a longer stay. The room was clean and comfortable. The complimentary breakfast was probably my biggest surprise. I normally don't expect much from hotel breakfast buffets and try to get there early before everybody's hands have touched everything. They had the usual self-serve items like waffles, breads and fruit, but they also had someone preparing eggs and serving bacon and potatoes. They even had healthier options like quinoa and salad. And the coffee deserves a mention! They had regular hotel coffee plus an espresso machine. If you know me, you know I love my coffee, so that was definitely a plus. I'm not saying run over here just to eat breakfast , but for a complimentary hotel breakfast, it was actually very good and added a lot of value to the stay. Another big plus if you're staying here for an event at Levi's Stadium is the nearby VTA light rail. I wish I had known about that option before our concert! Overall, this was a good value with a spacious room, kitchen, better-than-expected breakfast, good coffee and convenient access to transportation. I would definitely consider staying here again for another event at Levi's Stadium. -- Popcorn Travels read more

Pro: fairly newer hotel in the area. Close by freeways, light rail, shops We came in for one night for the Chris Brown concert on 8/28. Checked in on 8/28, checked out on 8/29. Parking is $18 per night. 2 queen bed room is bigger than most hotels. Bathroom is spacious as well. There's a work desk and a closet with a small kitchenette of sort. We were given some bottles of water when we checked in. All were great until the toilet stopped working. We were still getting ready so called for it to be looked at. The maintenance person got it to work again and we were able to flush with no issues. We went to the concert, got back, used the toilet and the issue happened again. Luckily no one went #2. There was just not water in the tank at all for both times. I had a late checkout and forgo it as I didn't want to come back to not be able to use the toilet and freshen up before the flight home. A bit frustrating for sure. Whatever the issue is with the toilet and the water tank, hope it's fixed so the next guests do not have the issues I did. I told the front desk person when I checked out and told my frustration and the reason to cancel my late checkout request. read more

It was a good stay overall. The hotel had great amenities, like the drinking water filter inside the room. I also liked that it included a full-size fridge and freezer, plus a microwave. They provided a few utensils, a toaster, and even dish soap with a sponge, which was really convenient. Breakfast was just okay. The eggs were too soggy, and the sausage was too dry, so we ended up DoorDashing breakfast the next day. read more

I liked this hotel, but we got unlucky going there for a family staycation weekend when there was a kids sports team group staying there too. Some of the kids were really loud and rowdy... my whole room was rumbling and shaking for about an hour at night because those kids kept running up and down the halls. They were not pleasant to be around. Breakfast time was also crazy... dozens of families with kids trying to get food... and some kids are pretty unsanitary the way they grabbed food... and some kids were wasteful too, I saw lots of good food get dumped or left on the tables after they left I really liked the hotel and would go again. I just hope we don't happen to stay with a bunch of sports families again bc it was a bit stressful for me being around that community. I think the hotel staff should've tried to place all the non-sports-team customers far far away from those customers that came all together, to avoid the noise issue. I did not rest well. Gym was clean. Pool was small but nice for kids to play around in. Hotel was a bit older but everything was in good condition. Breakfast buffet had a great selection. read more

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Alexander T is very kind even I am foreigner. He explain very detail and make sure I understand correctly. Appreciate him. read more

It's been a looooooong time since I have experienced a truly enjoyable hotel stay. I must have driven past Element 100 times during my trips to Milpitas and this time around, I booked a room. I was greeted by a very friendly and capable pair, Diane & Diane who were more than happy to tell me about the hotel. Usually, at other hotels, I am greeted by a very blank faced reception with minimal conversation, so this was a very nice change. The room was fantastic with a complete kitchen and very nice living room with a wall mounted TV. The bed had a great mattress and for once, I didn't wake up to a sore body from a typical hotel bed. They have free happy hour and tea time to go along with a nice breakfast. This was a 5 for 5 stay and the only bad thing I can say is I wish I came here long before this visit. Needless to say, Element will be my go to stay whenever I am working in Milpitas/San Jose. read more

Element - Fully functional kitchen. - Hotels Near Me - Milpitas, California

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Checked in late and had to leave at 5am for work! (Check out was at 12, so the hubby got to sleep in!) But 100% would come back! Free EV charging, not just for teslas! Alex T made the check in process so smooth and easy. Which was amazing because I had just gotten off work. Super comfy bed, cool gym I didn't have time to take advantage of. Super close to Great mall where I had to visit for work. Would come back for a funsies trip, but definitely will rebook when needed for work! I was also told the free breakfast was tasty! read more

Because of long stay, I met some nice ppl here in Elements Milpitas who make me feel like home during the trip. Here I particularly want to thank John Alexa and Aurora who work at the breakfast. They give me the warmest greetings every morning and prepare me healthy and delicious meal that cheers me up before the start of a day. They pay attention to every details that I can totally feel it from the bottom of my heart. If I'd like to choose to come back to this location, they're definitely the most important reason. They're the asset of the hotel and deserve being valued. read more

Great stay overall, and I want to specifically highlight Alexander. I stay at this property a couple months out of the year for work and I'm away from home for more than seven months at a time. When you're on the road that much, sleep and consistency matter a lot more than people realize. Unfamiliar rooms, noise, HVAC systems, people above you, all of it adds up when you're trying to rest after long workdays. That's why staff who actually understand that level of travel make all the difference. Alexander absolutely does. He's seen me come through several times now and has always been friendly, professional, and genuinely helpful. At check in this time there was a pretty noticeable push back about accommodating my usual room - which was open and available, but Alexander took the time to understand the situation, worked through it, and made it happen without any unnecessary back-and-forth. It was handled smoothly and efficiently once he got involved. What stood out most is that he actually listens to guests and understands that for long-term, frequent travelers, consistency and comfort matter. I'm on a the core team of a big group that frequents this property. Our team time and time again has to change rooms due to preferences, construction, noises etc. We normally don't run into problems or rough customer service. When I checked in, the new manager specifically fought only me on getting into the room I prefer. I was met with a strong condescending attitude which really set the wrong tone for my nearly month long stay. I was eventually moved into my preferred room, and I believe this manager was upset about it. When I needed to get a new room key, even though she knew who I was and what room I was in (because she very abruptly recited my new room number before I mentioned it), she asked to see my ID. A little micro-aggression just to, in my option, exert power over me. It didn't stop there. My colleagues would pick up their packages from the front desk - they'd walk in and give their names and get their packages. I'd ask for my packages - and have to give my email address to "confirm who I was" to this manager. I'd been staying there for 2 weeks at this point. She absolutely knew who I was, and my room number obviously. All these little things made me feel quite uncomfortable and singled out during my long stay. A part of customer service for a property aiming to feel like a home away from home - is making people feel welcomed, known and comfortable. This detail is so important. Which brings me back to Alexander. His level of attention is not something you get with every employee, and it's appreciated. He's exactly the kind of staff member who makes people return to a property. Professional, attentive, and solution-oriented. read more

I had such a great experience at Element Hotel! From the moment I walked in, everything felt clean, modern, and welcoming. The rooms were spacious, comfortable, and thoughtfully designed -- and I especially loved that the room had a mini kitchen. It made the stay so much more convenient having a refrigerator, microwave, sink, and space to prep small meals. Perfect for longer stays or just having snacks and drinks on hand. A huge shoutout to Davina at the front desk -- she was absolutely amazing! She was friendly, professional, and genuinely helpful from start to finish. She went above and beyond to make sure I felt taken care of, answered all my questions with a smile, and made the entire experience seamless. Customer service like hers truly makes a difference. I'll definitely be staying here again. Highly recommend! read more

My husband and I came here for an overnight trip. We were in town for my friend's wedding reception. The hotel was super close to the venue which was very convenient. When we checked in, we were warmly greeted. The process was straightforward. Our room was impressively clean. The room had a refillable water bottle that could be filled with filtered water in the room. I like the fact that the hotel tries to eco friendly. My only complaint is the breakfast was not great. The food options are extremely limited. Also, there is communal peanut butter, honey, and other condiments whereby everyone is touching with their hands. Yes, I understand the hotel wants to be eco friendly, but to me, that is gross. For example, I don't know if someone used their dirty knife when getting peanut butter out of the container. There has to be another eco friendly option. read more

My family and I's experience here at this hotel was absolutely amazing all because of DAVINA! The way she truly cared about our experience here and went above and beyond to assure we had everything we needed was more than what we could have ever asked. Davina provided alternative solutions when they didn't have what we needed, she remembered the events we were attending during our stay and asked us about them, she knew how to make us feel welcomed and comfortable to where we knew to her we weren't just a guests at a hotel but a friend as well. Davina's customer service has completely exceeded expectations and continues to create a genuine experience for all thats stay at this hotel. We appreciate the amazing hospitality she provided for me and my family! When we do come back, it will be all because of her! Da BEST Amazing Versatile Incredible Notoriously Awesome read more

Staff was great. Had a slight issue with our reservation but Alex T. handled it. I didn't even realize there was a problem at first as Alex was calmly clicking away while chatting with us about our upcoming trip. He got everything all worked out, thanks Alex! read more

New, clean and nice hotel. Especially thanks to the cook, Aurora, and the server, John! Great job! read more

We had a great experience. It was a short, but sweet trip down. The reason we were down this way was for my daughter. My daughter competed in the California Regionals for cheer. The room was clean and really nice. The continental break was the best. It was amazing!! Everything was made on a flat hot grill, hot and ready. They had yogurt and everything to go on it. Orange, apple and grapefruit juice. Coffee creamer and tea. Pancakes with everything you can think of to put on top. Egged any style with hot sauce or other toppings. Bread, bagels, croissants and everything to put on top of it. The customer service was amazing. I would definitely stay here again. read more

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The room was very good. Breakfast was very good and clean. Jehov, Mey, Mariana and Alexa were great at always having food available, their service was great. The options for breakfast were very nice. Parfait, crepes, today's, salad, etc. Overall, very nice experience. read more

We stay at the Element every time we visit the Bay Area. John is absolutely amazing and always provides incredible customer service. He is so helpful and makes breakfast such a wonderful way to start our morning! read more

Not a typical hotel breakfast experience. Made to order eggs, yogurt bar and other various items are sure to please all dietary needs. The staff- John, Alejandra and Alexandra were very firmly and attentive to keep the area stocked and clean. read more

Element - Hotels Near Me - Milpitas, California

Stellar experience at the Element. I stayed in the premium suite. While the bedroom and bathroom were pretty standard, the living room/ kitchen/ meeting area were notably spacious and beautifully (and playfully) designed. Really appreciated the design aesthetic. The corner suite was also quiet and clean. The lobby almost had a hip lounge feel at night. The local wine/beer happy hour and evening herbal teas were a nice touch. The hotel also had a nice breakfast spread, and the staff was really kind. Would stay here again! read more

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Davina was amazing. She saw that i wasnt feeling well and went over and above to make sure my stay was beautifully quiet and peaceful. I will tell everyone coming to visit that Element San Jose Milpitas will be our hotel of choice for friends and extended family. read more

Tried this location a couple of times and every single time it has been great! Breakfast is available in the morning and coffee and infused water is available all day. Convenient location right off the freeway. A small gym and outdoor pool as well. read more

Element - Lobby - Hotels Near Me - Milpitas, California

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Great service especially breakfast! Thanks to John, Aurora & Mariana for the hospitality!! Very convenient!

Alex the front desk was very helpful. The room was spacious and very clean. Great value!

I had this on my list of places to stay. I checked in on a saturday. I was greeted as soon as i walked in. the aesthetics of this hotel is so nice. there is a mini mart by the check in. I was also given complimentary water for all guest. The hotel was very clean and the customer service was amazing. The room was clean and i loved having the kitchenette. So random but usually I dont enjoy the smell of the soap but here the soap was aloe and chamomile so it was good. Plenty of charging ports in the room but some are usb fyi. We stopped at the pool which is on the smaller side but was clean as well. There is a small area for sitting and grilling as well outside. The complimentary breakfast was one I havent experienced. There are many options. The french toast, eggs and fritata were made fresh. The french toast was a little soggy. They also a parfait bar that was a hit. Parking is $15. Overall a great stay. read more

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Clean, friendly staff and super quick service. Had. And small hiccup with the tv but just decided to use the HDMI instead. Alex and Davina at the front desk are exceptional! Welcoming and super personable. read more

Alex was perfect checking in my husband and I at the front desk and made our weekend stay so special! He so polite, professional and has great customer service skills. He was very helpful and friendly, smiled and talkative which made us feel very comfortable and welcomed. We enjoyed staying at "The Element" and will certainly stay here again. The Element is very clean, spacious rooms, large TV, and the kitchenette is a nice touch and very nice convenience. Feels like home away from home as we had a very comfortable stay. read more

excellent service and very knowledgeable staff Julie at the front desk was extremely helpful read more

Alex at the front desk gave me one my best experiences checking in. Couldn't recommend a better guy to help anyone out after a long trip!

Really nice hotel with clean rooms and nice amenities. The kitchen staff in the mornings were all so kind and hospitable! Thank you, Jhon, Alexandra, and Alejandra!!! read more

We had an amazing 1st time experience staying at the Element! We were attending a 49er game which we were able to board at the corner and it dropped us off directly in front of Levi stadium. We stayed 3 nights. The bed was extremely comfortable and we had the continental breakfast each morning. We were impressed with the variety of choices and the hot fresh food prepared for the guests. We want to give a shoutout to Mey, Aleja and Jhon they took care of us and made sure we were happy! We will definitely be visiting again and we will let our friends and family know that this is a great place to stay! Thank you! read more

My regular business trip stay location. Always quiet, good vibes, and pretty easy check in and out process. Davina is always helpful, great customer service on showcasing the amenities and welcoming guests to the hotel, read more

I had high hopes for this place. I made reservations at this hotel because my usual hotel in the Bay area was not available. The hotel itself was good. It was in a good location. We were given a nice room on the fourth floor. The room was everything we asked for with a king bed and a nice size kitchen with a full size refrigerator. The bathroom was good with a nice size shower with good water pressure. Body wash and conditioning shampoo were from Pharmacopia. The room itself was great. Breakfast was served downstairs in the morning. If kale stopped being trendy, this hotel did not get the memo as kale was served every morning for breakfast. To go with kale, they had Marissa cooking something different every morning. Some of their offerings included tacos, avocado toast (with kale), and strawberry crepes. Only one morning did they offer some kind of breakfast meats. I believe Marissa could've cooked your eggs to order. In addition to the hot food, they also had a yogurt station where you could make parfaits, various breads, and a kale salad. They also have a fancy espresso machine that could make various drinks. They have an evening appetizer of various cheeses, bread, olives and adult beverages. The hotel has a nice size gym with elliptical machines and treadmills. They had several weight machines, including machines for legs and back. The staff was good and friendly. Some staff seemed to explain things better than others. So why the 2 stars when everything else was pretty good? My employer started using virtual cash payments and this was my first experience with it. I called the hotel a few days before my arrival to make sure that they knew how to process a virtual payment. The front desk clerk assured me that he did. When I checked in, they had me use my personal credit card for incidentals. No biggie. On the day I checked out, instead of charging my stay to my virtual payment, they charged the entire stay to my personal credit card. I called and spoke to several front desk clerks, and they all said they would look into it, but, no one has been able to correct it. Unfortunately, my virtual credit card is now expired and my employer will now take months to process my expenses. read more

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I have been staying here for work since July. The Element is incredible. I have felt so comfortable here and the staff is awesome. Julie at the front desk is spectacular. Every time I walk through the front door she is quick to greet me with a friendly smile and enquires about my day. Their breakfast buffet is always tasty and on Monday through Thursday they have a Happy Hour with beer and wine. My stay here has been stellar. read more

First time staying here with my parents. It was an absolutely great experience. Clean rooms, clean facility, good for families and for long term stay as the studio is equipped with a small electric stove, medium sized fridge with freezer, dishes, a sink, and dishwasher. We were checked in by Madison on 9/1/2024. She was absolutely great and very helpful. My parents had a lot of requests and she was very kind and accommodating. FYI, room slippers, toothbrushes and toothpaste are available for free upon request. Additionally, she informed us of the amenities including the free breakfast, workout studio, pool, coffee, and charging. Parking is $15 per day which isn't too bad especially if you have an EV as it comes with free charging! Overall, the service, amenities and cleanliness makes this place a 10/10. We would absolutely return and recommend to friends and family. read more

Alex Tongi very professional and happy to greet us when we arrived!! Showed us the free coffee which I needed it. I had some trouble with my phone logging into the app and showed his tech skills and got me logged in Marriott App Awesome guy! read more

This hotel is pet friendly and so CLEAN! We had a full size refrigerator which was great. The shower was beautiful and big. You can not beat the price here. And breakfast was delicious with different options. There's a full size gym and a small outdoor pool. Best part was the hotel was so quite. Will be coming back in the future. read more

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Their staff were polite and very helpful! The environment and rooms were clean and spacious. Location was also close to everywhere we needed to be. Would definitely recommend. read more

Julie and Jamie are amazing, great attitude and always willing to help, whether it's directions or recommendations, they got you..

Great place, Alex in particular was super helpful. Super convenient, can get to the Coyote Creek Running Trail about 0.4 miles away if you like that, just overall super great spot. read more

My new favorite hotel in the South Bay! My room was fabulous. Staff is SO friendly and helpful; Alexander at the front desk was lovely. Great location. I'll be staying here again. read more

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