In December, I was a little scrambled trying to figure out what to do for my birthday, and I…read morehonestly couldn't have landed in a better place. One night while I was at the bar, Victor, the manager I often see there, told me about the Christmas experience on the rooftop and suggested it as a great spot for a birthday get-together. He was absolutely right. The rooftop at the Valencia Hotel was perfect. It felt like a true winter wonderland. It was beautifully decorated, cozy, and festive. There were specialty Christmas cocktails, delicious hors d'oeuvres, and even whiskey tastings where you could sample different varieties. They had heaters everywhere and plenty of blankets, which made the whole experience warm and inviting despite the chilly weather. The service really stood out. The staff on the rooftop was just awesome. They were attentive, kind, and consistently checking in on us to make sure we had everything we needed. My friends had an amazing time ordering from the holiday menu (whether custom-created or seasonal, it was spot-on), and the overall vibe spot was a vibe! This was truly one of the best experiences I've had in a long time, and it made my birthday feel special without being stressful. Huge thanks to Victor and the entire rooftop team for creating such a memorable night. I'll absolutely be back--and recommending this place to everyone.

We were greeted here by RJ & Oalys, great people! Great ambience and customer serviceread more

I had an great stay at the Signia. The hotel was clean and the rooms were comfy!…read more My conference was held here, so it was also convenient to go up and down. It was slightly confusing for the layout, but after a couple days, you get adjusted. The food was okay and did the job. If i was visiting dt sj again, i would definitely stay here, due to its proximity to places.

We stayed here for a family wedding, and had an underwhelming experience from the staff at the…read morefront desk to the staff at the Fountain restaurant. We were told check in was at 3 pm, by 3:30 we still did not have a room but had a fussy baby who needed to nap. They were finally able to get us into a clean room by 4 pm. We dined at the Fountain Restaurant two mornings in a row, if the hotel knows there is an event happening during a weekend, I would hope they would plan in advance to provide enough employees to cover the breakfast rush. These employees were clearly overwhelmed and frustrated in their situation, as were the patrons. It took forever for tables to be turned, orders to be placed and food to be delivered. I felt we were patient with the staff, but two of the women we interacted with were short and annoyed with the guests. As far as the room, it was basic, but pretty spacious which was welcome with the pack and play provided for our toddler. Blackout curtains worked wonderfully for his sleep which was a big pro, and our bed was comfortable. I was a bit confused why there was a toilet flushing mechanism like those found in a public restroom as opposed to a bedroom bathroom (no handle). When anyone showered, water would leak out from the side onto the floor causing puddles.

Liked this hotel experience. Was looking for a place to stay…read morewhen coming down for a work trip, and this hotel is conveniently located in the middle of Downtown San Jose, within walking distance of a lot of food and bars and things to do. Check in was smooth and not in a super dangerous part of town.

The Four Points by Sheraton was conveniently located near "Christmas in the Park"…read more The rest of our party had booked at the Hilton that was a block or so away. Upon check in I was greeted & thanked for being a rewards member. There is a $42/night self parking fee; which I had seen online. We were able to park in their small front lot that has 4 parking spaces (one reserved for checking in). They have a larger private lot at the driveway prior to the front of the hotel. The hotel is conveniently located near many eateries as well as things to do; but be aware you are on a one way road when entering this hotel parking area and you will need to do a loop should you need to get to their overnight lot. Our room was on the 4th floor; it was clean well kept & quite. Despite being in the city surrounded by commotion, it was quite and peaceful in our room. We heard one neighbors door slam and the bells of the trolley cars going by down stairs. The bed was not the most comfortable thing; but not bad at all. I would stay at this location again if in the area.

I initially enjoyed my stay, the hotel was clean and staff members were nice. The room was clean…read moreand the only thing that was minor was that the makeup mirror on the bathroom wall looking like it was going to fall off and the light switch attached to it did not work. The self parking was okay. We checked in before finding parking and we used the room key to enter the parking lot instead of paying for parking. The elevators were pretty cool and unique as it's a digital tablet where you can preselect which floor you need to go to before entering the elevator. This is where things start to go down hill for me... I was woken up around 3am from a lot of people in the hallway talking. Sounded like they were going up and down the hallway. Not sure that the noise was for but it was going on for about 30 minutes. I was woken up again around 4am but people banging on a door nearby for 15 minutes. And to think that was the last of it, I was woke up AGAIN at 5am with continuous knocking and opening/closing of doors for about 30 minutes. Very unfortunate that occurred throughout the night but definitely ruined my experience here as I woke up with a headache due to lack of sleep. Not sure if I'd want to come back again.

Tried to take a shower at 4pm and got ZERO hot water. Tried again at 9pm and it was lukewarm at…read morevery best. The water pressure was bad as well. Also, I have my room template set to 64 degrees and it's still hot in here, making it almost impossible to sleep (along with all the noise which I posted about it another review). Do NOT waste your money on this hotel.

On my tour of different hotels managed thru Hilton...Home2 Suites was on the stop in San Jose…read more One of the nicest places to feel at home while your not at home. Great set up with kitchen, living room , bedroom with closet / drawer space. Facility has spacious dinning area for breakfast provided daily, laundry room, gym, pool and plenty office space along with 2 floors for guest to stay. The staff was very friendly and accomadating and my favourite thing was all the ample water bottle refilll stations..literally need that in my house! Ciao for now....

We stayed here for a wedding and we were overall happy with our experience here at Home2 Suites by…read moreHilton. The hotel room was very clean, modern. In addition to your usual furniture, there was another sink, dishwasher, microwave, and a decent sized refrigerator. There is plenty of free parking outside. There is free coffee and tea all day. Breakfast is complimentary, however limited. They had waffle makers, some breads, cheese/egg/sausage patties (to make sandwiches), hard boiled eggs, yogurt (via a dispenser), dairy milk (no non-dairy options), oranges and apples, and a variety of juices (pretty bland). Service seemed fine, although I noticed when we walked towards the breakfast area the two staff members standing at check-in were kind of glaring at us for a good couple of seconds and I just said, "Good morning!" and then they responded with the likes...just seemed like they were bored or didn't want to be there. If I was in the area, I'd consider coming back!

It's been a looooooong time since I have experienced a truly enjoyable hotel stay. I must have…read moredriven past Element 100 times during my trips to Milpitas and this time around, I booked a room. I was greeted by a very friendly and capable pair, Diane & Diane who were more than happy to tell me about the hotel. Usually, at other hotels, I am greeted by a very blank faced reception with minimal conversation, so this was a very nice change. The room was fantastic with a complete kitchen and very nice living room with a wall mounted TV. The bed had a great mattress and for once, I didn't wake up to a sore body from a typical hotel bed. They have free happy hour and tea time to go along with a nice breakfast. This was a 5 for 5 stay and the only bad thing I can say is I wish I came here long before this visit. Needless to say, Element will be my go to stay whenever I am working in Milpitas/San Jose.

I liked this hotel, but we got unlucky going there for a family staycation weekend when there was a…read morekids sports team group staying there too. Some of the kids were really loud and rowdy... my whole room was rumbling and shaking for about an hour at night because those kids kept running up and down the halls. They were not pleasant to be around. Breakfast time was also crazy... dozens of families with kids trying to get food... and some kids are pretty unsanitary the way they grabbed food... and some kids were wasteful too, I saw lots of good food get dumped or left on the tables after they left I really liked the hotel and would go again. I just hope we don't happen to stay with a bunch of sports families again bc it was a bit stressful for me being around that community. I think the hotel staff should've tried to place all the non-sports-team customers far far away from those customers that came all together, to avoid the noise issue. I did not rest well. Gym was clean. Pool was small but nice for kids to play around in. Hotel was a bit older but everything was in good condition. Breakfast buffet had a great selection.

Loved this hotel!…read more Pros: Room was spacious. Beds were very comfortable. Rooms were super quiet! TV's were sized for the room! Pool was clean. Saltwater is a great touch. Healthy eating options (Chipotle, Chick-Fil-A, etc.) in walking distance. Target in the plaza across the street! Complimentary Breakfast Buffet. Workout room was adequate. Very close to Levi's stadium. Cons: Internet was a tad bit slow for being in Silicon Valley. Parking is paid. $17/night. We have not had the need to pay for parking at any of the other Hyatt houses and Hyatt places before. Silly, I thought. The plaza had cautionary signs about car break ins and safety every 20 feet. It was odd and a little scary that they had to put close to 20 placards at this small lot.. All in all, we would stay here again. Comfortable, quiet, pool, Breakfast, etc.

Hands down my favorite hotel in San Jose. . Location is perfect, walking distance to stores &…read morerestaurants!! Can't beat this location, was able to walk in the morning and get some champagne for mimosas:) Check in was a breeze, employees were very friendly and helpful!! Rooms are a great size & has a living room and mini kitchen. Beds were very comfortable! And I loved the bathroom. Complementary breakfast was very good. One of the better breakfasts offered from a hotel. Many options to choose from. There is a nice pool which is great in the summer! This is my preferred hotel when in San Jo.

Upon check in .. greeting was ok .. The evening customer Service needed a little help. We got our…read moreroom without any issues .. good sign. The hallways are more hot and humid than the outside. Our in-room air conditioner is ok but is having difficulties maintaining a consistent temperature but we're adapting ok. The room has all the basics and is a little small, but will do ok. The bed is comfortable and firm for a good night's sleep. The walk-in shower and sink, both, actually have great water pressure while there is ample room in the shower. We pickup up some extra towels, just to be safe. We weren't really looking for a great view here. Not a big deal. Overall .. nice area around to walk the puppy and stretch our legs. Lobby has a nice breakfast bar and a nice seating area to enjoy your meal. Nice hotel, and a nice room at a great price !! Cheers !

In San Jose for a graduation at SJSU. Hotel is conveniently located between both the airport and…read morethe Campus. I stayed 2 days and it was a perfect stay. I had a studio. The room comes with a kitchen. I worked remotely and the desk and ergonomic work chair were perfect, I loved that the TV swiveled so if I was working or in the bed i could view the TV. I called for engineering as the TV didn't turn on. The remote lit up but, the TV wouldn't respond. Engineering was there within 5 minutes of my call.it too about 25 minutes to fix but it was no issue. There is breakfast served in the morning which included , tortillas, eggs,sausages, potatoes, rice, batter to make your own waffles, rice, boiled eggs, hot oatmeal, instant oatmeal, dry cereal, yogurt, bread, juice , water and coffee. There is an eating area or you can eat in your room. There is a swimming pool and a fitness room. There is a parking charge in their parking garage of $15 per day. I would stay again.

The front desk attendant, Megan, was so incredibly generous and kind with us during the duration of…read moreour stay. Every single need we had, she managed to meet that and more. She was quite possibly the most helpful hotel attendant I have ever met, I truly believe she deserves a raise or some kind of bonus because I can't imagine anybody has ever had a negative experience with her.

Great hotel! Very clean, affordable, and nice staff. I had emailed ahead explaining our stay was…read morefor my bfs bday / our anniversary and they gave us a free room upgrade! There is a nice gym, pool, hot tub, and restaurant. It's a very convenient location, close to a lot of restaurants. We did experience one mix up. We thought the continental breakfast was free but it was actually $25 each person. Regardless, great experience and I'd go back!

Pretty good stay…read more The bed was hard as a rock and the shower doesn't enclose all the way which causes water to get all over the floor. Other than that, the room was your standard hotel room. The fridge was nice to have. Our room looked over the freeway exit, so nothing to be desired there. The buffet breakfast for $18 a person was ridiculous. Not a lot to choose from. Some egg bites, quiche, cereal, toast, yogurt, hard boiled eggs and coffee. The employees were all friendly though. Location to SAP Center, the train station, and downtown San Jose is great. Will stay here again if we are ever in the San Jose area.

I recently stayed at the AC Hotel San Jose Downtown and it was a fantastic experience from start to…read morefinish. If you're looking for a stay that feels sophisticated and polished without being "stuffy," this is the spot.