Pack your walking shoes, you won't need your car much if you stay at Hotel Valencia! Although we only stayed 1night, we really liked our stay here. The location was unbeatable since everything we had planned was on Santana Row. Restaurants, shopping, Westfield Valley Fair, and the Winchester Mystery House were all within easy walking distance. The room was clean, the staff was friendly, the property was beautiful, and the complimentary sangria at check-in was a nice touch. The bed was also one of the most comfortable hotel beds I've slept in. Just be aware that this is an upscale hotel with upscale fees. Early check-in before 10 am is $100, early check-in by 1 pm is $60, and valet parking is $60 per day with in-and-out privileges. We arrived around 9:30 am but decided to wait until check-in since the early check-in fee wasn't worth it for us. We came back around 2 pm and were pleasantly surprised they checked us in at no extra charge. We also skipped valet and parked in one of the nearby garages for about $15 per day. We'd definitely stay here again and next time book a longer stay to enjoy it even more. read more

My sister and boyfriend got a hotel for the weekend for her birthday. After dinner we all went back to the Valencia BARand all 12 will NEVER GO BACK. First the bartender told my sister she can't sit on her boyfriend lap. Second they are WAYYYYYYY OVER PRICE.... Third bartender told my sister to to change the light back to blue. They have little laps on the table that change colors and she put it to the bright regular light so she can see and I told her to change it back to the dark blue.. It was my sisters birthday in and one of our friends end up drinking a little too much dancing a little loud, not rude, or being like the bad guy a troublemaker, but they kicked us out because she was too loud . so if you're trying to have a good time, lots of fun and not being picked on do not go to that bar.. the energy in there a little more was almost we were to go to be there and we did not appreciate that we just wanted to drink. Have fun and celebrate. And my husband made that bartender apologize to my sister is the one that told her to get off her boyfriends lap . read more

Wonderful service with both Bruno and Gerry. Would recommend to any of my family visiting the area, especially if these two are taking care of you read more

Hotel Valencia - Hotels Near Me - San Jose, California

My wife and I stayed at Hotel Valencia Santana Row to celebrate our first wedding anniversary, and overall, we had a wonderful experience. Everything was great until the morning, when we were unexpectedly and rudely awakened by loud construction noise. I brought the issue to management's attention, Scott Dolan, and I appreciate that he listened to my concerns and went above and beyond by offering to compensate us with a complimentary future stay. While the construction noise was disappointing and took away from what should have been a special anniversary morning, I was pleased that management took my complaint seriously and made an effort to address the situation. We otherwise enjoyed our stay and appreciate the hotel's willingness to make things right. I hope the construction situation is handled in a way that prevents future guests from experiencing the same disruption. read more

This weekend my girlfriends and I returned to Valencia Hotel after 10yrs to celebrate another milestone. All the staff from the lobby to the cafe was so gracious and friendly. We were able to get the same room with the balcony. In the morning we had breakfast in the hotel. After mentioning to our server Maria, it was a bday celebration, she went far and beyond to make it extra special. She put our cupcakes on a decorative plate, she made sure we had shade and helped us capture some memories. These little acts of kindness added to our pleasant stay at the Valencia. Cheers to my girlfriends and our friendship. We are grateful it was spent at the beautiful Valencia. Thank you! read more

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Good room service! The breakfast was good and full of protein and delivered to my room well before the estimated time. If you're in a room overlooking the row, on the 4th floor, you can also hear the VBar just fyi. It was loud. Mini bar and snack bar in rooms, it's one of the weight activated systems. read more

Hotel Valencia in Santana Row left us pretty disappointed and underwhelmed overall. The rooftop bar views were nice, and Dani and Sebastian behind the bar were great, but that's where the positives mostly end. The rooftop pool being closed during our stay was a big letdown since it was a major reason we booked in the first place. On top of that, the last night was frustrating, a group of high schoolers celebrating prom woke us up multiple times even after security was called. The overall guest atmosphere felt pretentious and less than welcoming, which really shaped the tone of the stay. We understand a hotel can't control everything, but it's worth being aware that a big part of the experience depends on the clientele you'll be sharing spaces with, including elevators, hallways, and the pool area when it's open. Overall, it felt like a lot of hype without the experience to match. read more

Hotel Valencia - Hotels Near Me - San Jose, California

Spectacular boutique hotel at Santana Row in San Jose. The rooms are cozy and beautiful. The housekeeping service is great and I love the body wash and lotion. The gym is more of a room with 2 ellipticals and a few weights. They give you a cocktail when you check in so who really cares about anything else!! Haha read more

Hotel Valencia - Hotels Near Me - San Jose, California

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I have been staying at this hotel for about 5 years. I regularly fly to San Jose for work. It's usually pretty good, but I had a bad experience yesterday. I went to bed early as I had to wake up early for a full day of meetings. Around 11:30pm, I get woken up by loud drilling sounds from the room next door. I tried to sleep through it, but it keeps waking me up and getting louder... after about 10minutes, I call the front desk, which assured me there was no construction happening in the hotel but they might be fixing some furniture. The noise ended after 2 minutes. I fall asleep, and 10 minutes later the noise starts again... I call back, they tell me they are investigating and will let me know. The noise stopped again for good. I had a hard time falling asleep again and wasn't well rested for work the next day. I'm glad they made the noise stop but was disappointed by the situation. Why were they fixing furniture in the middle of the night? There was no follow up the next day, or any apology for the trouble. read more

A European Escape in Santana Row! Hotel Valencia feels like a little slice of Europe--charming, stylish, and perfectly located. My suite was spacious, spotless, and super cozy... well, mostly. The bedroom was freezing while the rest of the space stayed warm, which made sleeping a bit tricky for someone like me who runs hot. But honestly? The incredible staff, especially the sweetest valet team, more than made up for it. Would I stay here again? Absolutely! The beauty of the hotel and the unbeatable location make it a no-brainer. Can't wait for my next visit! read more

Hotel Valencia - The view from our suite! - Hotels Near Me - San Jose, California

A very beautiful hotel. The hospitality from the moment we walked to the front door, check in, to check out was great. All transactions went smoothly and even upgraded to a balcony room with late check out. The room was clean and the view was awesome. The only issue that I had was that there wasn't a large enough refrigerator in the room. They had a small bar fridge that had a lock on it and we did get a key during check in - however the capacity was only large enough to fit drinks. Parking was interesting. There are parking garages around the area, however we ended up parking on the bottom lot and there was absolutely no cell reception down there to scan and pay for parking ($10 for the day). Also, it seemed like everyone else had that issue which created traffic when trying to get out of the parking lot. We were down there for 35 minutes. This has absolutely nothing to do with Hotel Valencia but if you plan on needing parking, just beware of this. There was also charging stations available on the main floor - but like I said, downloading the app was difficult so make sure to connect to the free WIFI prior to entering the garage. read more

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I've always wanted to try this hotel out and finally had a staycation here recently! We really enjoyed the experience and would come back. When we pulled up with the car, there was the option for $50 valet but we wanted to charge an EV which they couldn't do for us, so it was better to park overnight at the Hatton garage (the Olin garage is a little closer but doesn't have as much charging) for $10. The valet staff helped take our bags to the room still which was nice. As soon as we checked in, we were offered complimentary palomas and within an hour of checking in, we also got complimentary chocolate covered strawberries and a bottle of champagne sent to the room! I wasn't expecting any of that, it really enhanced the experience. The view from the room was pretty, we could see the pool and the hills of the surrounding area. The walkability is also unbeatable, with so much shopping, restaurants, coffee, and fitness classes within minutes of walking. Lastly, something I really enjoyed that I don't see other hotels do is you can pay $30 to check in early (like 11am) or also pay $30 for a late checkout (3pm) if they aren't at full capacity. We utilized this and it allowed us to get more out of our time there. read more

Hotel Valencia - View - Hotels Near Me - San Jose, California

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Nice hotel . Well priced on a holiday weekend too . Its location is one of the best things about it . Close to valley faire mall and had a lot of restaurants within walking distance. The room was nice as well . The inside of the hotel has some nice architecture and features . It does have a restaurant and bar in it but they do have dress codes . read more

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In December, I was a little scrambled trying to figure out what to do for my birthday, and I honestly couldn't have landed in a better place. One night while I was at the bar, Victor, the manager I often see there, told me about the Christmas experience on the rooftop and suggested it as a great spot for a birthday get-together. He was absolutely right. The rooftop at the Valencia Hotel was perfect. It felt like a true winter wonderland. It was beautifully decorated, cozy, and festive. There were specialty Christmas cocktails, delicious hors d'oeuvres, and even whiskey tastings where you could sample different varieties. They had heaters everywhere and plenty of blankets, which made the whole experience warm and inviting despite the chilly weather. The service really stood out. The staff on the rooftop was just awesome. They were attentive, kind, and consistently checking in on us to make sure we had everything we needed. My friends had an amazing time ordering from the holiday menu (whether custom-created or seasonal, it was spot-on), and the overall vibe spot was a vibe! This was truly one of the best experiences I've had in a long time, and it made my birthday feel special without being stressful. Huge thanks to Victor and the entire rooftop team for creating such a memorable night. I'll absolutely be back--and recommending this place to everyone. read more

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I was just passing through visiting friends and wanted a more lux experience so I booked a room here. I had a great stay overall. It was a weekday in August so it was kinda dead. I was the only one at the pool for a few hours. They don't have actual pool service for food but you can order room service from a phone by the pool and they will deliver to the pool, but be very clear where you are because they delivered mine to my room and I waited over an hour before I realized it wasn't coming. Because it was in my room. Also they had a "water emergency" and advised the water would be shut off at 9 am. I had planned to hang out at this pricey hotel until checkout but had to scrap that plan. Instead of just offering compensation I had to ask for it - they just comped my valet. I didn't complain that I wanted money off the room. Mostly because my name is Karen. Also, this location is great, cute shopping and eating nearby and the mysterious Winchester House is walkable. read more

Hotel Valencia - Pool - Hotels Near Me - San Jose, California

Holiday stay done right (and dog-approved!) My girlfriend and I, along with our dog Bucky, stayed at Hotel Valencia on Santana Row during the holidays, and it was exactly the reset we needed. We were back home visiting family (which we loved), but sneaking away for a night here turned out to be one of the highlights of the trip. From check-in to checkout, everything was seamless. The hotel was beautifully decorated for the holidays--festive without being over the top. When we walked into our room, we were genuinely surprised to find a handwritten welcome note, a bottle of wine, and chocolate-covered strawberries waiting for us. Thoughtful touches like that immediately set the tone. The staff is where this place really shines. Every single person we interacted with was friendly, approachable, and professional. The front desk team stood out in particular--warm, helpful, and made us feel less like guests and more like family. Valet was equally impressive: efficient, courteous, and on top of everything. If you're traveling with a dog, this place is a win. Bucky had the time of his life meeting staff and guests, and he especially loved people-watching from our room as shoppers rushed through Santana Row. This isn't just a "pet-allowed" hotel--it's genuinely pet-welcoming. The bar deserves its own shoutout. I've been on a Carajillo kick lately, and even though it wasn't on the menu, I asked the bartender if she could make one. She looked it up, had all the ingredients, and absolutely nailed it. That kind of flexibility and willingness to go the extra mile really sums up the service here. Bottom line: Hotel Valencia exceeded expectations. Beautiful property, festive atmosphere, outstanding staff, and thoughtful details throughout. This will absolutely be our go-to spot when we're back home--and I'd especially recommend it to couples and anyone traveling with a dog. read more

Hotel Valencia - Dog - Hotels Near Me - San Jose, California

We were greeted here by RJ & Oalys, great people! Great ambience and customer service

Always stellar service and a very nice and professional hotel. They've got a bar and food that's pretty great too. Everything is relatively expensive but I go here for work so speak less on that. Rooms are clean and lovely and bathroom excellent. read more

Located in the Las Vegas of the Silicon Valley, stopped by Hotel Valencia bar after work and it was exactly the little midweek escape I needed a cozy seat, great ambiance, and a perfectly made drink in hand. Loved just unwinding, sipping slowly, and getting lost in my audiobook while the evening buzzed softly around me. Sometimes the best nights are the quiet ones. 10/10 would come back for another solo wind-down read more

Hotel Valencia - The Old Fashioned was quite nice. - Hotels Near Me - San Jose, California

Service sucked . Took 2 hours to order a drink at the pool this weekend for a pool that was empty with I e other couple there . When calling they said well do you still want it . Gouging prices ! $60 a night to park . They used to provide free breakfast . Ope we have never done that u less it's honeymoon pkg you purchase . Wrong it was provided in the past . Spa website said $180 for massage . Come to pay it was $220. Not the cutest place for such poor treatment . You can find much better price and overall stay some place else read more

Stayed at this beautiful European-inspired boutique hotel during a work trip. I spent 5 nights here and loved the proximity to lots of shops and restaurants. I enjoyed the breakfast options at the hotel restaurant. They offer complimentary coffee and tea each morning in the main lobby as well. It is set up in where you have to take an elevator to the next floor up to reach the main lobby. The pool and garden area is so beautiful and peaceful. My room was very clean and the soap and lotion they have in the bathroom smells AMAZING! I believe they sell them at the front desk too. It's their signature scent. I would definitely stay here again if I ever go to San Jose in the future. read more

My wife and I stayed at Hotel Valencia for a weekend getaway and loved it! Perfect location in Santana Row, stylish rooms, and friendly staff. The rooftop bar was a great touch. We'll definitely be back! read more

Hotel Valencia - Salad - Hotels Near Me - San Jose, California

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Housekeeping leader was phenomenal. She advocated on our behalf to get our dumpy room upgraded. We were tired so decided to order room service. That was a complete disaster. The restaurant called back 3 different times to tell us they were out of items we had ordered (despite having asked the second time if they did in fact have what we were about to order-- and being told, "Yes, we have that." When in fact, they did not. When our food arrived the pan con tomate was a gelatinous mound of wet, unseasoned, cold tomato puree on a cold rubbery piece of toast. inedible. The torta was cold. The salmon was room-temperature. The braised romaine was cold. The patatas bravas were submerged in a thick lake of brown mayonnaise decorated with a ropey squirt of more mayonnaise. I have travelled to Spain several times and eaten well in Madrid, Alicante, Sevilla, San Sebastian. This was not Spanish, and it wasn't even trying to be delicious. It was a simulacrum of food -- but it was actually a slapdash of overwrought Sysco-grade ingredients barely masquerading as a meal. My teenager summed it up best: "This place is so fake. We should have stayed at the Aiden." read more

This is a fabulous hotel! Hotel Valencia has some beautiful, spotlessly clean rooms, fantastic food, and they have a phenomenal location at Santana Row in Silicon Valley, California. You can even get a room with a view of Santana Row! You can choose to dine at the restaurant inside Hotel Valencia, order room service, or you can choose to walk around Santana Row and have breakfast, brunch, lunch, and/or dinner, at one of the amazing restaurants there! You'll find some of the best cuisine in the entire world in Silicon Valley, and if you don't want to drive anywhere, you can download the Door Dash app and have food delivered from all around the Bay Area right to your Hotel Valencia room! You'll love how walkable Santana Row is! There are many fantastic stores located in the Santana Row neighborhood. You can also see an indie movie at the movie theatre located in Santana Row! If you'd like to see a blockbuster movie instead, there is a popular movie theater located in the Valley Fair Mall, right across the street and within walking distance from Santana Row. You can also shop at the many fabulous, would famous stores that are located in this flag ship, San Jose, California Mall, the Valley Fair Mall. You'll find stores such as Tiffany's, Bloomingdale's, The Apple Store, Fendi, Gucci, Dior, Louis Vuitton, Ted Baker, Balenciaga, MAC Makeup, Dyson, Lucid Motors, just to name a few! The Valley Fair Mall is a gorgeous mall that's recently been renovated. Give this Hotel a try and you won't be disappointed! read more

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This hotel is very nice and clean, the rooms are pretty big too. The staff are super friendly, they sent up complimentary chocolate covered strawberries, soda (because we don't drink) and a little charcuterie plate which was a nice surprise when we came back to our room. Love the location of this hotel, there are so many restaurants & shops that are walking distance. I will definitely be coming back here in the future. read more

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Loved this hotel. Inconvenient that you have to use valet but the service was impeccable. Everyone very friendly and accommodating.

we drove all the way from SF just to spend some family time in the pool and relax. upon check in, we found that they drained the pool the previous day without notice. No notice or email sent to those with upcoming reservations. it ruined our Mother's Day's plans entirely. read more

The valet parking service option is fantastic, they have an awesome team. But with the unreasonable new price increase, I will not frequent that place much anymore. I'n not sure if they are trying to make more money or discourages parking fun cars in front. read more

Hotel Valencia - Fun cars in front of the Valencia. - Hotels Near Me - San Jose, California

Hotel Valencia is a great boutique hotel that offers a polite welcome, beautiful sunsets & good eating, both at the hotel restaurants and all along Santa Row. Making Hotel Valencia my number one choice to stay for travel up north. In particular, Odalys has perfected the hospitality industry philosophies. With her professional and charming demeanor, she ensures the patrons of Hotel Valencia, never question how valued they are. Odalys and the majority of the hotel staff, contribute significantly to making staying at this venue a wonderful experience. Always Forward, read more

Hotel Valencia - Hotels Near Me - San Jose, California

We've stayed at Hotel Valencia several times over the past 10 years or so and we always have a great experience. The location is incredible, located within Santana Row so you have access to plenty of shopping, dining and activities. The hotel itself is nice and well maintained. Self parking is annoying if you have luggage so we use valet which is totally overpriced but very convenient. We always stay in a king room and we've had various views, looking at the interior courtyard or out at Santana Row. The rooms are spacious and well appointed with a closet, drawers, long desk area with a coffee station. The beds are comfortable (I always sleep well here) and I appreciate the sitting area and full length mirror, as well as the bathroom layout and toiletries provided. It really is convenient to stay here with a touch of luxury, which is why we continue to come back. read more

Such a great spot. We stayed here for a recent visit to check out Santa Clara University. It's located 2 miles away. There are lots of shops and restaurants all within a 2 min walk. In addition the hotel does have a valet or self parking. The hotel's bar is very busy and super fun so I'd highly recommend a stop in. We would for sure stay here again when in town. read more

Grace from Hotel Valencia really went above and beyond for us. She invited us back to celebrate our anniversary and she wowed us. We had the most beautiful room and amenity waiting for us. We were stunned. The breakfast was very delicious and the dinner at the hotel was to die for. They really know how to make a dirty martini. I would absolutely return, and bring friends with me this time. The staff was friendly and accommodating. Thank you Hotel Valencia for such a wonderful stay, and showing us what you're all about! Exceeding our expectations!! read more

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Excellent hotel. Rooms are spacious and nicely appointed. Hotel Valencia has an incredible spa right next-door. There's a plethora of shopping all along Santana Row. Endless amount of dining options too. read more

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This is a lovely boutique hotel. The decor is Spanish inspired so you feel like you're staying in a casita or villa in the Mediterranean. They offer delicious free sangria at the front desk. All of the staff including valets were incredibly friendly and attentive. The hotel has a very pretty central courtyard where they serve food and have lots of tables for special events. They also have a rooftop bar on the 7th floor. My room was spacious and clean. The windows had cute wooden slat blinds. You can't beat the location right in the middle of the bustling Santana Row dining and shopping district. Definitely recommended for a stay in San Jose. read more

Hotel Valencia - Hotels Near Me - San Jose, California

Beautiful hotel with all the amenities. The beds were comfy and the shower was luxurious I didn't want to get out. The staff was hospitable and gracious. I will be back! read more

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The hotel is absolutely beautiful and an excellent location. We really enjoyed our stay and took full advantage of the pool. Upon check-in we did encounter a small room issue of which occurred at booking and the hotel staff did everything they could to make our stay comfortable. We were rushing to a show and had our bags moved by the staff. Upon moving our bags, we could not locate my husband's wallet but didn't look for it as we assumed it was in his luggage. The wallet was located post checkout. They were able to send us the wallet and unfortunately cash was missing from it. Tony was incredible and reimbursed our parking fee for the inconvenience. I would have given it five stars, aside of this issue. Either way I'm thankful the wallet turned up. read more

Stayed for night on 3/26/22, heard good things so wanted to at least give it a try. Unfortunately, a lot of items did not come up to par and justify the high price. Check in was easy and quick. From there, it went downhill. The room 531we were given upon entry there was a large metal cover out in the open like for a HVAC unit and then walk a few steps: a random plastic black glove on the floor. Since the room was under construction the thermostat was broken and room was stuffy and warm. Called the front desk to let them know and upon review the room was under construction. They said the room was not supposed to be given out. Had to go back to front desk and to return the old room keys. Asked to at least comp the valet of which they did. They came up to the room with new room keys and gave 2 breakfast coupons to the American breakfast. Not impressed for the make up of their mistake and poor planning. The new room was fine but the walls are very thin. You can hear next door easily. They were having a nice shouting match. read more

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I recently had the pleasure of staying at the Valencia Hotel in Santana Row during the Christmas Holidays, and I cannot emphasize enough how exceptional the experience was. It was the small details--the hot chocolate and cookies in the lobby, the help tracking down food when everything was closed, and the staff's above-and-beyond efforts to make our Christmas truly magical. The real stars of our holiday were the attentive staff who were there, answering our every need at all hours. A heartfelt thank you to Erica, Grace, Odalys, Melissa, Judy, Katherine, Erwin and Stephen at the front desk, who went above and beyond to ensure our comfort. Special appreciation to Kyle for providing seamless valet services and to Bruno and Jordy for the impeccable service during our Christmas dinner at Vbar! This hotel provided the perfect holiday retreat while in town visiting family. Thank you! read more

Hotel Valencia - Christmas Morning! - Hotels Near Me - San Jose, California

Wonderfully located on Santana Row and courtesy bottled waters! Staff were all courteous and attentive during my stay and V-Bar downstairs was fun and lively. Love that a little bit of Texas is in California. Was very close to the mall and the international airport. Love love love this hotel and hope to bring my family back with me next time. PRO PARENT TIP: The pool is perfect for families and Santana Row has wonderful family-friendly restaurants and green space. read more

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Gerry was an amazing front desk help person. He wa every knowledge and sweet and always willing to help. Special shout out it Gerry as well always hope he'll be there to help us! read more