They are a great family owned company that provides great service for a fair price!…read more Highly recommend!

They are always great and today's visit was no exception. They're wonderful. I always like…read moretheir guys and they always fix my problems!

Great prices and service!!!! Arrived promptly for the estimate and came the next day to complete…read morethe job! Very tidy and professional!

Chastain Roofing is a great company to work with. Several years ago they put a new roof on my…read more70-year-old house in Fayette County. They weren't the cheapest quote, but I'm very glad I used them. I'm having a slight leak now - not their fault, but just because of the way this old house was made. Brad had to figure out a way to fix the issue, which he did. Although this problem really isnt a warranty problem, there was no charge for the repair. So if you need a new roof, let Chastain Roofing check out your situation and give you a quote.

Never came back to repair my roof after they installed it less than a year ago. I have called and…read moresomeone always says "oh we're coming" yet never comes. I paid too much to be ignored after they took my money. I am left with a leaky roof and ugly ceiling due to water spots. Smh

Recently my satellite company damaged a a small part of my…read moreroof while fixing my Satellite dish on the roof because of a lost signal. The only reason I'm not putting them on blast is because they informed me of the damage and quickly made good on it. I found Rooftops unlimited on line, and after checking the reviews decided to try them out. They came in repaired the roof, matched up my shingles and did a beautiful job. The owner recommended that I use a bracket that he uses to avoid putting screws back in to the roof for the satellite, and it worked Perfectly. I am very happy with the job they did. Quick and very efficient.... Thank you...

Read their BBB complaint and how they handle business when things go wrong. If they miss something…read more- especially a really big problem, they will turn their cheeks. They will remind you that you signed a contract that says "you cannot hold them liable if they are negligent during your home inspection." Do not be fooled by good reviews. Stay away. My inspection was performed by Alyssa Bills on 5/23/21. They ask that you are NOT there during the inspection and now I see why -- because nothing is truly being done and your money is being stolen by this company who talk about God on their website. Don't let that fool you. She only listed 1 thing as a priority repair on my report. I moved on 6/16/21 and my roof leaked on 6/19/21. While a tech was sent to my house to work my dishwasher on 7/5/21, it was discovered that a pipe was leaking in the basement, one of my water heaters was not only broken, but the pipes on it were loose. We have it on video. She never caught that all the gas pipes were loose from the water heater. The igniter was broken and we were running on one water heater the entire time. None were mentioned on the report. Then days later, my master shower started leaking into my kitchen ceiling. When plumbers looked at it it was reported to be cracked - a $8,000 repair. Chris suggested fixing it with a proxy and thank God I did not listen to him and I had a plumber open the drywall to look. Come to find out the bottom of the shower was cracked as well. Since it's fiber glass it has to fully be replaced. Two plumbers said they won't touch it. It needs to be remolded. 4 remodeling companies said the same. They said how did the inspector not catch that your shower was cracked - it was too obvious. They saw it within 5 minutes of looking at the shower. One was shock Chris suggested a Bandaid (proxy) because had we not open the drywall we would have had mold. My realtor talked to her plumber and he said the same. I have not been able to use my master shower since moving in and today is 10/1/21. If she had listed that the top was cracked I would have at least walked away from the house or ask the owner to fix the problem or ask to have a plumber look that the shower prior to closing. I lost out on all of these options. We have 5 kids and 1 has autism and needs a lot of therapy - who can afford to fix a shower, after buying a house, and taking care of a very demanding child who has tons of different therapies. Recently we had to fix a leak under my kitchen sink from a faucet and broken garbage disposal. The plumber told me there was a previous leak under the sink. Again, not mentioned on her report. He asked if that was not mentioned on my inspection and I said no and he was in disbelief. They have not offered to help. They do not care. So many things were not listed. Thousands of dollars put into a house and we have only lived there for three months. They want me to sign a document to get a refund. I finally saw the document but it is a documents that states that I can post a negative review if I get my refund or they can sue me. By law, you cannot slap a lawsuit on a consumer or is giving a truthful review. Stay away. They will bring up that you signed a contract that doesn't hold them liable for negligence. Read your contract and don't trust these people. You would think they were insured for big mistakes like this. My realtor said she will never recommend them moving forward because she saw how they left us stranded. This is the wording on the contract they wanted me to sign claiming it was for insurance purposes - on paragraph 5: I will make no public statements of any kind pertaining to the inspector or the inspection, except pursuant to a subpoena or as required by law. I will remove any comments I have posted about the inspection or the inspector from any online website, and refrain from ever making any such comments. if I breach the terms of paragraph 5, I agree to pay your reasonable attorney's fees and costs incurred in any related legal action.

We selected Discovery as our inspector due to the high number of good reviews and because the owner…read moreis a fellow veteran. Unfortunately, our experience was a costly disappointment. On 8/30/2018 my husband and I engaged Discovery Inspections to perform an inspection for a home with a contract signed on 8/25/2018. The inspection was performed on 8/30 at 7am. The report was received on 8/30 at 5:40 PM. On 9/1 we emailed Discovery with a list of our initial concerns about the report - primarily roofing, electrical, HVAC and pool related. Emails went back and forth on 9/2. With no resolution to our issues, on 9/4 (10/15 days into the contract due diligence period) we escalated the issue to the Discovery Inspection Manager and called third-party inspectors to take a second look at the roof, HVAC, pool and electrical. We received an email from the Inspection Manager on 9/5 that he was still researching our issues. We finally spoke with the owner of Discovery on 9/7 ( Day 13/15 days into the contract due diligence period. During the 9/7 call with the Owner from Discovery, he offered to reimburse us the cost of the third party inspections. At no time in any discussions or emails with Discovery was an offer made to re-inspect the property. At no time during the discussion with the Discovery owner did he stipulate any conditions on the refund of the additional inspections. On 9/13 we received an email from Discovery stating "attached is release form that needs to be signed prior to your refund. Once the release form is signed and returned to Discovery Inspections, we will then process the refund. " We did not sign the release nor did we ever receive the promised refund. On 9/27 we closed on the property and entered the home for the first time since the inspection. OMG! We found several very expensive issues (water damage and wood rot to wood ceilings, HVAC components running on extension cords, signs of significant water intrusion, etc) estimated at more than $10K that had not been caught by the inspection. On 9/28 we documented the issues and notified the Inspection Manager at Discovery via email. No response received. On 10/10 we followed up with the Inspection Manager at Discovery. We were promised a call by the end of the day. We did not receive the call. On 10/11 I called Discovery and requested to speak with the owner. On 10/12 the owner finally called me to discuss the issues and asked what I wanted. We explained due to the sheer number (18 of which 14 are major/costly/safety issues) of inspection deficiencies we required Discovery to honor the 200% no questions asked guarantee advertised on the Discovery.Com website. "We feel so strongly that you'll be satisfied with our inspection service and our inspection report, we offer therefore a 200% guarantee. Here's our promise: you will be fully satisfied with our performance at the end of the inspection, or we will refund your purchase and pay our competition to conduct a second inspection." On 9/17 the Discovery owner, Inspection Manager and original Inspector visited our home to see first hand all of the issues. At the conclusion of the visit an offer to reimburse the inspection cost but not the extra roofing, HVAC and pool inspections we had to order because we could not get a timely answer from them was made. The owner agreed there were deficiencies in the original inspection. We again requested Discovery to honor the 200% guarantee on their website. They refused. As of this date, the guarantee is still on the website. There are no stipulations or qualifications concerning the guarantee anywhere on the website. The contract we signed stipulated (#6) any issues or claims we had against the inspector be brought to Discovery within 14 days. We notified Discovery within 1 day of receiving the report and again within 1 day of the second group of concerns found when we closed on the home. Discovery never made any offer or attempt to re-inspect and indeed it was not until the contract due diligence day 13/15 that we even got to speak with the owner concerning our original concerns!

Jannard (the owner) arrived early and got straight to work on my home inspection. He took the time…read moreto explain his process to me and answer any questions I had. I received my report timely as well and it was easy to read with photos and detailed notes and recommendations. I would highly recommend him to anyone in Atlanta looking to have a home inspection done.

I drove over an hour to check out granite counter tops. I met with Heleen. I was told she would…read moreemail me pricing on Monday. Monday came and went. I called her and she apologized profusely, stating she was off but would get me my estimates the next day. NOTHING! Texts and calls went unanswered. You'd think with her being related and her be a "DeBeer" she would do her best to represent the company and at the very minimum, respond to a customer. However, upon reading reviews, I see this is a pattern with not just her, but this company. If they are too busy or don't want someone's business then at least have the decency to not allow me to look at granite and waste my time. I am on a schedule and doing many upgrades to our new home and Heleen has shown her unprofessionalism and lack of regard for her customers. Maybe this company needs to have someone that just follows up with customers to make sure they are being helped and quotes that they are promised are being delivered. I wouldn't recommend DeBeers to anyone. If they lack customer service while trying to get quotes, can you imagine their lack of follow up if there is a problem with the install?! And

We entertained 4 different companies for quartz countertop, and BY FAR, DeBeer won out. From our…read morefirst contact, their communication was excellent. When they came out to measure, the high tech equipment used took only a few minutes, and they were able to show us every nook and cranny detail, exactly as we wanted it. And we have a very large counters with angles. We visited the store and selected our quartz. The selection process and estimate was easy. The tear-out and install team of 3 were efficient, and knew exactly what to do. The cutdown of the raised bar was well done. Andre (our sales person) came out to inspect after the job. The quartz is stunning, and you can't see the seam. The measurements were PERFECT and I can't say enough about the professionalism, speed and efficiency of the entire process! my kitchen has been transformed, and it is beautiful. THANK YOU deBeer for an EXCELLENT experience from start to finish! VERY HIGH RECOMMEND!

As usual I have only amazing things to say about Trinity Air! Today I met Brandon and he is as…read morewonderful as the rest of the staff. My unit has allowed me to meet a few of the staff members--- although I wish it would start to behave. I will say they DID NOT install this system 10 years ago, but they've been awesome with its maintenance and what seems like quarterly melt downs. After dealing with mid 80s house temps for a day, I now have cold air and couldn't be happier. I was given a time window that Brandon would be here and received the call he was on his way right at the start of that window. He arrived right at the midway mark- perfect because I'm prepared to be thrilled if they can make it in the time frame. Within 30 mins I had cold air! These guys are great at their jobs. Always are able to diagnose quickly. Always able to say what else "might" be wrong after the first part is fixed. Luckily, we've always made it through the first fix and didn't have to go to the rest of the possible scenarios. And- I love their maintenance plan! And - the cost has always come in on the low end of my "Google searches" when self diagnosing and coming up with my worst case scenarios. Thanks Trinity!

We had work done, new unit with ventilation installed just weeks ago. Its leaking through our…read moreceiling right where they put the vent in our master bedroom. We paid over $8,000 that day and they also signed us up for their maintenance plan with a monthly fee. I called to schedule servic, they told me someone would call me back and confirmed my phone number. Nobody called, no appointment was offered or confirmed and a tech showed up at our house when no was home. When I called to question why they would send out a tech without scheduling or confirming an appointment the woman argued with me and then hung up on me. Incredibly poor representation of the company as a whole.

Boss Tree Service just removed a huge white oak that was struck by lightning. The crew did an…read moreexcellent job. They worked incredibly hard and efficiently and left the area very clean. They're also very friendly guys -- and even rescued a few squirrels from the tree and got them to a new home!

Tree service working in Hearthstone subdivision 6/15 had no person directing traffic. Person in…read morestidsteer was not watching and ran someone one off the road. I saw it happen. He got out and ask who was in charge got no answers. When he walked off the employees thought it was funny and laughed. I come from construction background with late husband and know you CAN NOT drive machinery unsafe. This makes anyone not trust the company. Bad planning on foreman or owner.