Catherine was very honest about some alterations that I thought I needed on several pieces. I…read morereally appreciated her expert opinion.

Catherine was super nice and very efficient. I dropped a dress off on a Thursday the following…read moreWednesday it was ready for pick up. Prices were good and the quality of work was great.

Absolutely. She was kind professional knowledgeable and price was great!! Easy to find in…read moreindependence Love this little shop

She was courteous but very expensive. My online request was for same or next day and that was not a…read moreservice she could easily deliver. The Yelp app is tricky and it appears to switch to where it wants to take you. Not a fan! However, she did call xpress alterations which is what I originally asked for. They were fantastic, did a great job for less than half of what Indy charged and she was still going to add more.

This company was recently acquired by another larger and more established national firm ... one…read morewith an industry reputation as having the "Gold Standard" for customer service and provider outreach.

Horrible, rude people. Was given an Rx for cervical pillow & told to go there for it. Heard owner…read moreor manager laughing in back with sales person saying insurance wouldn't cover it. I had no idea, I was TOLD to go there by PT. I explained that. He talked over me, was rude & said he didn't care what I was told, he wouldn't put it through. I was so embarrassed. It was because of my diagnosis & insurance. But it was his tone, them laughing in the back & how it was handled. They are awful & even if I were paying out of pocket would NEVER give them my business. SHAME on you! You don't treat sick people like that, not anybody.

I was in need of some medical scrubs and was in luck to find some here. A nice selection at…read moreinexpensive prices. They had a wide variety of colors and styles and I could easily find just what I need. The customer service also made me feel as if I was a valued customer. Would strongly recommend to anyone looking for scrubs. They also do school uniforms if you have any children to shop for.

In March of 2014 I became eligible for a power wheelchair. I reside in a nursing home so the choice…read moreof a supply company was not mine. Lady luck was on my side when NPL Medical Equipment was chosen. I met with Christy Terwilliger from NPL and was thoroughly smitten from the first minute. She was friendly and kind and exceptionally knowledgeable about their products. She not only guided my education with the chair but saw to it that I had a chair available to practice on and use until my personal chair was available.(mas) My approval for this chair has become quite a trial for everyone involved. Frustration and worry has become a daily issue. Christy and NPL have kept me going and given me hope while my wait continues. If there was such a thing as a 50 star rating, they would be at the top of the list. If you or a loved one is in need of any home medical equipment, this company is where to start. I am sure you won't be disappointed.

medical supplies for EMS, and Fire dept. Quality product and outstanding customer service....Also…read moregreat sales and bargains

The customer service was very lack luster, I felt as if I was an inconvenience when I asked for a…read morepair of pants to be hemmed, a comment was even made that alluded to they typically do wedding gowns. I was told they would call when my pants would be done, weeks had gone by and nothing. I stopped by, since I was in the area, asked if my pants were ready, she asked did anyone call me, I said no, she asked my name, and I found out they didn't even start on them. I then asked when can I expect them being hemmed, she gave me a date, said they would call, of course they didn't, so I gave them some weeks. Stopped by and they were done, but guess what..........they only take cash. Came back a few days later with cash, got my pants but felt I was over charged for the work they did. Not a fan of this place, the customer service is nonexistent, the price for small jobs is asinine, and the work was just ok.

Yasna completed the dress for my son's wedding and the time we and beautiful job! Thank you,…read moreYasna!

Amazing service, their selection of clothing is fantastic, and affordable…read more I dropped off some items for them and they were so friendly and I bought a few things and got a lot of compliments on them when I was out. I always shopped at the consignment store upstairs and now I will be a shopper at the Underground Exchange. Donna Cavanaugh.