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    Elegance Nails

    1.6 (20 reviews)

    Services - Elegance Nails

    Nail fill-in

    Toe nail fill-in

    Hand nail fill-in

    13 More Services

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

    Elegance Nails Photos

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    Poor nail job
    Cherie C.

    I was given 2 gift certificates for this salon. Unfortunately it was the worst "manicure" if you even want to call it that- that I have ever had. I booked an appointment- however when I showed up - the reception was as if I had not; as they were unprepared and unprofessional. The female owner -fit- me in. She was so distracted the whole time. Rushed experience, she even said it was "hard" for her to do services and keep on track for other responsibilities. I wish I had not given her a $10 tip- because when I got outside and was in natural light and able to see properly- I could see the mess. The cuticles were ripped up terribly. It looked similar to somebody who bites their nails. The nail polish had not been taken up to the cuticle. It almost looks like it had already had five days growth after having the manicure. Perhaps half a millimetre away from the cuticle, you can see where she did not apply enough nail polish because it was opaque. I have actually waited a few weeks to post this because I was frustrated with myself for not going back to have them fix the mess, and questioning myself, if it is even worth posting a review because I won't be back... But I figured I might as well save somebody else, the money or perhaps it was just a bad experience for me. The second gift certificate I had I didn't bother getting a manicure. I got a colour change because I was too afraid I would walk out with the same mess. I would not recommend.

    Cut 3 of my fingers with the electric file

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    4 months ago

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    10 months ago

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    4 years ago

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    4 years ago

    They always fit us in and are very nice. They do an excellent job with our pedis! It is a clean, professional nail salon.

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    3 years ago

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    11 years ago

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    9 years ago

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    10 years ago

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    Cali Nails

    Cali Nails

    3.4(7 reviews)
    0.2 km

    VERY VERY BAD SERVICE. Would give a number less than 1 of I could. I have only gone twice (when it…read morefirst opened 5 years ago & then today). Both times had the same horrible service. I asked just for a manicure & she kept on saying deluxe & gel, and could barely understand her because she had a hard time with English. She wanted to charge me more, and I heard other workers trying to do the same thing to other people. I said no, just regular manicure. She didn't take off all my old gel polish. She then had me put one hand in the manicure bowl that had cold water with nothing in it. I literally just finished putting it in, and she pulled it out to start cutting cuticles. She finished cutting the one had that was less than 2 minutes, and then did the other. She then made me get up to wash my hands after cutting off the cuticle, which she only spent less than 5 minutes on. Usually places have a damp clothes and do it for you. My nails looked like what they would if I did it myself at home, barely took off any cuticles & my nails feel like when you break a nail. Once I sat back down, she said choose nail polish. I got up & was looking around for a box with all the colors displayed. I had no clue where they were. She then just pointed and yelled, "There." It was just where all the nail polish are kept up with numbers on them. She rushed me to choose a color, then yelled and asked for me to bring it to her. She then put the clear on. It was still wet, and then she put on other nail polish. She then pointed at the place to dry them. I was wainting for her to turn them on, and she then yelled and turned it on for me. She then put the top coat but missed some parts of my nails. Picture was taken when I got home 30 minutes after.

    I usually go to a spa style nail salon in Langford (Talons) but I was near this location on Sunday…read moreand decided to get a gel pedicure. I walked in and luckily did not need to wait, and noted that all the nail techs had customers either getting their hands done or seated at the pedicure tubs. The woman that did my feet did not talk at all to me except to ask what color I wanted, and was extremely rough! I had to ask four different times for her to be more gentle. I am not that sensitive to the "normal" levels of discomfort one might have if they have cuticles trimmed/callouses sloughed off. The lack of any care given whatsoever to my requests was frustrating, and barely acknowledged. I gave up towards the end of the pedicure when she transitioned to painting my toes. My big toe on my right foot was hurting immediately afterwards, and it wasn't until I got home but I noticed a cut in the left corner of that toe. The polish itself looks nice, but the fact that she was so rough that she cut into my skin deep enough to require me applying Polysporin every day since is not OK. Due to the pain and discomfort and all-around lack of professionalism I had been treated to I called the salon near the end of day Monday to advise the owner/manager of my experience. The woman who answered the phone said that he wasn't there, but that I could tell her what happened and she would let him know. I stated that my toe is still extremely painful, and despite me requesting the nail tech to be more careful and less rough, I ended up with a slice on the end of my toe just under the nail. She certainly did not seem interested and did not ask for my contact information. I provided it anyway and asked for a callback. I understand the logistics of getting customers in and out quickly, but at some point there needs to be someone mandating professionalism, ethics and processes to follow when a customer ends up with a cut due to employee negligence. If I thought it was innocently done I'd have less concern. She did NOT care and made no effort whatsoever. It is now Wednesday and I have not heard from anyone despite leaving my name and phone number. I am still treating my toe with Polysporin as it is still an issue. The pain isn't as bad as Sun/Mon, I guess it's closing up. And have sidestepped infection hopefully. I am beyond not impressed, and I will never go back.

    Photos
    Cali Nails
    Cali Nails
    Cali Nails

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    Elegance Nails - othersalons - Updated May 2026

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