I found Elegance Massage on Groupon while looking for an affordable couples massage. The Groupon deal at the time was 120$ for 60 minute couples massage - normal price is 140$. The massage was very nice and location was fine. They offered us our choice of oil, they also offered us free water after the massage. I would go again if there is ever another Groupon deal. read more

Massage was good for the most part. Things they need to work on: They need someone to man the door and make the chime not so loud. They need more comfortable face cushions ( it bruised me), and they need to be better at making sure doors are closed and protecting their clients privacy. Door was open while I was exposed. My ears can tell even if you covered my face so I couldn't see. Massage was interrupted twice and the door chime made relaxing hard. read more

From ambiance, to massages, warmed up massage table and mostly the massage itself is pleasantly worth it! And those hot rocks just melted those muscle pains away!!! Highly recommended for friends & family to have a massage & relaxing day! read more

I have gotten quite a few massages at Elegance Massage, and I am consistently very happy with their service. Both Apple and Jane give comforting massages and are very friendly ladies. The store location is good and there is always sufficient parking. They take both appointments and walk-ins. One thing to be aware of: This business, Elegance Massage on NE 28th, is an established massage business that is owned by a woman and has been around for many years. But recently, a separate business called Elegance Spa, owned by a man, popped up a couple miles to the north on NE 117th Ave. After Google Maps sent me to the wrong location, I asked Elegance Massage about Elegance Spa. It turns out these two business are not in any way connected or related. Instead, Elegance Spa is trying to piggyback and capitalize on the familiar name and good will of Elegance Massage. Please don't be fooled by their tactics. read more

This time the massage was not good. I don't think a customer should have to tell the massage therapist to cut her nails and not run them down a customer's back. She left a scratch on my arm and twisted on my ankles too much. She was going way too fast too. Not enough deep tissue work at all. I told her not to pop my fingers and then she tried to pop my toes. I see no reasons to do that. Rubbing my stomach felt invasive. Crushing my ear hurt. Just overall not good. She only left two stones on my back. Last time there was none of this and no twisting of my legs I got very worried about my knees. I don't feel this massage therapist should be working on people. read more

I have ongoing neck and shoulder tension issues, which also leads to tension headaches. I go to the chiropractor. acupuncture and medical massages to help with that. But sometimes between those appointments I need a massage and they do a great job. Most of the time it's a better massage than the one I get at the chiropractor. They are super friendly. The rooms are clean and the temperature is prefect. read more

Nicely done! Deep tissue massage really did the work I wanted. Methodical and through. Yes I'll be going back for a third and more times

Elegance is the best massage you'll find anywhere, its the only place I go, Apple is one of the best masseuses there 5 stars all day, they are absolutely amazing read more

I had back pains for a while. My back pains are not severe but brother me a lot. My friend recommended this massage store to me. When I read the reviews, I feel it might not be good. Yes, the ladies there do not speak English very well. However Jenn worked on my back from different angles for almost a whole hour almost without stopping. I was treated as a prestigious customer and my back pain gets relief a lot. I would like to recommend Jenn for her skill and service. read more

If I could, I'd not even give one star. I don't think the ladies who work here are LMT's. My husband had a HORRIBLE experience and feels like their lack of knowledge actually caused an injury. Huge language barrier made for an awkward, very unpleasant experience. After calling them to complain and let them know I'd be contacting the state of Washington to verify their licenses, the husband of the owner called me back and did provide me the name of a lady who was not the person who worked on my husband. They refused to give me the other name and the female owner got on the phone and basically denied another person being there and insisting that I'm wrong. She wouldn't stop berating me, so I hung up after telling her I will definitely call the BBB and the appropriate state agency. read more

Cindy was absolutely wonderful! I called last minute after I got off work and she told me she would save a space for me. She not only kept her promise but she did a spectacular job. She checked to make sure the pressure wasn't too hard and massaged every muscle. I didn't realize how much I needed that. Thank you Cindy for taking me in a little before closing and for a great massage after a long work week. Additional notes/details: The massage table that I was laying on did have some remnants of smoke smell most likely from an earlier guest but the smell dissipated within a couple minutes of me laying there. The space is quite bare they don't really play any music or anything but even still it was very peaceful. For only $60 I really think it's a steal she worked so hard to give me a great massage. I would definitely come here again. read more

Great service! The ladies were strong and knew what they were doing. I would definitely recommend this place. My wife wants to come back next week! read more

I had the best Mother's Day massage. Jen did and amazing job! I recomen this place to anyone!

I booked a 2 hour massage over a week in advance as I had been working out and wanted to address some sore muscles. I received a confirmation text with lots of emojis the morning off and I replied to confirm again. I took the afternoon off and was looking forward to the appointment. About 5 minutes from my destination, and 10 minutes before the appointment began, the phone rings and then when I didn't answer (driving) I received a text that the person in front of me was delayed and they had to push my appointment back an hour. What the heck? At that point, you tell the late person no and to reschedule.. don't screw over someone else. I responded that moving my appointment an entire hour when I was 5mins away was not good for my schedule and to cancel it. I won't try to go back. The texts with emojis were nice, but the customer service wasn't the best, especially considering the $$ I was going to pay for a 2hr massage that then didn't happen. Reading reviews, this isn't a rare occurrence either. :( read more

Elegance Massage - Massage Therapy Near Me - Vancouver, Washington

Jenn is great but everyone else is bad. Today was the worst. My whole body got badly scratched by a woman who said it was her first time and was digging into my body with her nails while panting. I almost left and should have. They just raised their prices and it's not worth it. I don't normally post negative reviews. It was truly horrible. read more

I was blown away with my massage! It was AMAZING! I've never experience someone standing on my back, but it was the most incredible experience. Best massage I've ever had. She could tell where my body needed it the most without having to ask. I felt wonderful afterward, almost two weeks without pain. I want to go again and again! Life long customer over here, haaay I have so much appreciation for my masseuse so many thanks to you! read more

The girls did great! Very thorough and well priced. They were also very nice and the facility was clean read more

Elegance Massage - Lobby - Massage Therapy Near Me - Vancouver, Washington

Massage is great but paying to get massage that's interrupt it every time someone opens the front door is unprofessional and if you look there are many reviews with this same complaint. Until they fix this problem I will not be back. Some old guy was laying on the couch by the front door ??? when I came in, if he's the owner he should be manning the door instead of my massage having to be interrupted, crazy read more

AMAZING amazing! Super sweet, really good massage 10/10 they hit all the spots even spots I didn't know I had! Hot rocks are nice too

One of the best massage place in the area. Best customer service and the generous employees. I highly recommend this place for everyone.

I had my reservations about getting a massage at a strip mall. when I pulled up I first noticed an ATM out front. Kinda weird, but okay. The inside was clean, kinda dark. I was brought back to my room and saw there was a sign about not asking about prostitution. Totally weird. I was asked if I wanted a soft or hard massage. I chose hard. it was mediocre at best. I started laughing at one point as I realized that my nine year old massaged my forearms the same way. when everything was said and done I paid $70 + $5 for a tip. when I handed the money to Angel she said I needed to tip $20 more because she said she worked hard. it's obvious that this lady was not a Licensed massage therapist. I never received a massage on my chest. Most of the massage was with the sheet between her hands and my back. I will never go back. I'm pretty sure I'd get a better massage rolling down a hill. read more

This was horrible. The lady at the front desk was on the phone when I came in, didn't get off to walk me back to my room. Once I was there she closed the door without instruction. I asked the lady to focus on my shoulders because that's where I was most tense. She spent most of her time on my legs in which she rubbed very fast with no real pressure release or knowledge of muscles. She also walked on my back which I believe is why the middle of my scapula heart so bad today. She dug her toes into parts of my back which was very uncomfortable then rubbed my lower back with her knees by dropping down and straddling my back. It was the most awkward uncomfortable experience I have ever had. And as in other comments there was no English spoken and they forced me to use the atm and pull out cash. Did not even offer me change. This place should be shut down. In response to your comment, my appointment was a one. Check tape again. But nice try. read more

Horrible service. Had 2 hour long massages scheduled and got a confirmation text. Arrived at the scheduled time at the address in the text and was told to go to another location. We were given two half hour massages instead of our hour, where she lightly rubbed her forearms on us. Then quickly and lightly rubbed some warm rocks on us then wiped us off. It was a joke. Worst massages of our lives. Don't waste a dime at this place. read more

This business provides serious legitimate massage to truly appreciative clients. I had overall soreness from an overly active weekend. I came out of my one hour session with much reduced discomfort. Highly recommended. read more

Great spa, Angel and Tina both are very professional. I would recommend one of them. Tina and Angel both use the right amount of pressure even though they both have their own techniques. Very relaxing. Hopefully they will have more new services in the future like some facial waxing certain type of body waxing like arms, foot or back. Maybe ear picking somedays just like in China and other Asian countries. Might be strange and scary for the first time but very addictive once you get use to it. More new services will bring more interest to the people around the community and will help business to grow. read more

6 hours after the massage I got home, looked in the mirror and I see my back is swollen up and bruised up. Those people are not licensed professionals. She didn't even speak English, we used her phone translator to communicate. So she got a stone or metal tool and started rubbing the same spot for 30 min with full pressure on. She didn't stop until I asked her to! Even then she got the hot towel and started rubbing the same swollen spot over again. read more

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I've received massage for 20 years, and have never experienced one as awful as this. I wanted a one hour relaxation massage, and after being mauled and pelted for 20 minutes, after several requests to use a lighter touch, I decided I was done and wanted to get out of there. She then got her manager on the phone to talk to me about something, and stuck the phone in front of me without an explanation as to what was happening. After the manager was done talking, and had hung up, I asked her who that was, and then she called her again so she could answer that question! It was bizarre and awkward, very unprofessional. The whole experience was bizarre and unprofessional. In looking at other reviews, I can tell that they don't apologize or reassure people that steps to improve will be taken, but seem to blame the reviewer for the problem. Don't waste your money here. read more

LITERALLY THE BEST MASSAGE OF MY LIFE!!!!!!!! I went there after my back went out and the lady "Angel" did a deep tissue massage on me. She was extremely professional and kind. I can't believe that tiny person had that much strength in her.... I felt AMAZING after my massage and slept so good afterwards. The staff is just amazing and treat you like family. I've been to so many high end massage parlors yet none of them were as good as this place. I've been to Massage Envy and even Dosha spa, and they can't even hold a candle to Massage Elegance. I'm not going anywhere else from now on. I found my spot. read more

I would give 0 stars if I could. A: the table is AWFUL. I've attached a picture. It's basically plywood with a thin pillow top thing over it. And that thin, filmy, paperlike thing? Yeah. That was what was covering it for "sanitation ". Gross. I should've left as soon as I saw it. There's no cover on the pillow cause it was two tiny sheets of the same and they moved during the massage. B: the lady was surprised to see me. I didn't sign anything, we didn't go over what to expect, etc. compared to everything else, meh, but still. C: the massage itself was AWFUL. I was lightly slapped, and not in a good way, and tugged, pinched, and poked with fingernails. I couldn't ever fully relax cause as soon as I started to, I'd get a crick in my neck cause I was LAYING ON *%^* PLYWOOD. Not comfortable. I left hurting more than when I came in. D: the charge. Ok. So. Several things. 1: she couldn't figure out the bloody machine and tried to charge me twice, but I refused to pay again (obviously. Probably shouldn't have paid once). Fortunately I have my bank so on my phone, so I could pull it up - unfortunately they're in a dead zone so I had to step outside to do so. They were not happy I did that. Then they kept insisting I hadn't paid, even after I'd showed them, and when I finally got mad (takes a lot, despite what this review looks like ), they acted like there was a "misunderstanding " and they knew I'd paid, just I hadn't tipped. I told them flat out I wasn't happy with the massage and was already paying too much and I wasn't going to tip. They acted confused, so I left and went out in my car. A friend called so, not wanting to drive and talk on the phone, I stayed in the parking lot a few minutes. One of the ladies ran out a minute later and knocked on my window to inform me since I was a "lady, ladies get $10 off" so with that I'd already left a tip. She then added "you're very pretty, so you should be happy!" Before walking back in. WTF. Don't go here unless you want disease, a bad massage, and weird defensiveness. The owner did contact me later, but very unprofessionally - 3 guilt-trippy texts at 6:30 in the morning - somewhat harassing. She offered me a free massage - yeah no. If she'd offered me a refund, maybe, but I don't want to set foot in that unsanitary, unfriendly place again. Also, for some reason this review double copied - idk why. Sorry! read more

Elegance Massage - This was my massage table. Wtf?!?! - Massage Therapy Near Me - Vancouver, Washington

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Really not great. Scheduled a massage for my husband and got a call 10 minutes before the appointment telling me they got very busy and needed to push the appointment back an hour and a half. Told her my husband was on his way at that time frame would not work. They reluctantly said ok, go ahead and come. When he got there, 5 min later there was only one other person there. He said the massage was just ok. When he mentioned the "first time customer discount" they advertise, she didn't understand what he was saying and asked for a 20% tip instead. read more

I've here 10+ times and always left feeling better. Lisa always gives a first class massage

Had such a good massage. I've been feeling so tense and I came here for a couples massage and after I felt amazing! All my pressure points were hit and it just felt so amazing after. Will definitely be coming back! read more

I had really bad sciatica, and I came here hoping to get some relief. Misa did not disappoint! This was hands down the best massage I ever had. She really focused on the areas that were bothering me, and I walked out feeling like a new person. read more

Tila did an excellent job. Masterfully mixed Thai massage (stretching) with deep tissue. Worked hard on and able to identify all my back and shoulder problem areas. 5-stars!! read more

Very great place to relax and enjoy deep tissue massage or hot stones. They make you feel at home.

First experience was not great. But the manager reached out to us and made it right. In the end my husband and I got a good massage :) . We appreciate there customer service toward us. They were very tentative to each of us. read more

Very wonderful!!. Me and my husband com on Sunday for our anniversary. The people so nice. We will come back

They talked way too much and it wasn't a full hour massage more like 30 min ... they stopped a few times to get rocks and water and towels but all in all it was a ok massage .. what's worst and they tried to make us tip them more ! Wtf!! We will never come back ! Take what is given not what you think I should give you !! These women need to understand that they charge a price and can't expect a tip! Rude rude rude !!! read more

Massage was $60 cash. Had $12 Tip which is 20%. Told me she wanted more tip money bcz she felt she gave extra pressure to my massage which I had already told her I wanted a deep tissue massage from the beginning....... Go somewhere else. Maybe that's why when we booked it was WIDE open. No one wants to get ripped off. Massage was mediocre. read more

I moved to the Portland / Vancouver area last summer and immediately started looking for a good spot for Chinese-style massage. I'm a long-time believer in massage as a key ingredient to maintaining and improving physical health. After getting middling results from several places in both cities I accidentally happened upon Elegance one evening in October -- and my search was over. I've been coming here about every other week since that time and I feel great! I've travelled fairly extensively in Asia, and to a lesser degree Scandanavia -- and over time I've become kind of a massage junkie. The massage therapist at Elegance is truly first-rate. At times I've had pains in my knee or ankle and even without any specific instruction she seems to be able to sort of feel where the trouble spots are and pay them special attention. I'm really really happy that I found this place! A 60-minute massage costs $60 and I usually tip $10. Unlike some of the massage places around, they aren't always after you for bigger and bigger tips -- in fact they seem very appreciative. I've also tried their foot massage with a hot herbal soak which I find to be an awesome way to detox. The location is a little bit hidden -- the shop is located in the Safeway shopping center on the corner of 28th and 112th -- kind of behind Muchas Gracias Mexican restaurant. They could use some better signage on the storefront but it's not that tricky to find -- and once you do find it you'll be glad you did. read more