These guys are absolute crooks. I bought an ex-display model TV that said there were some minor marks on the casing and when turning it on at home, there was a huge black smudge across the screen that worsened the longer the unit was on.
I took the unit in for repair and they returned it without fixing the issue. I had to take it back again and they explained that I wasn't entitled to a refund. It wasn't until I threatened to contact Trading Standards that they agreed to refund me, and even then I had to chase them 6-7 times before they transferred the money.
When I took the unit back for repair, there was a mob of unhappy customers all demanding refunds.
DO NOT PURCHASE ANYTHING FROM THESE CROOKS. read more