I ordered from this company 20 days ago being promised my parcel would arrive in the next two days…read more!!! It was sent to the wrong address,then I never received it !! Five times I was promised a refund,five times I was told that the refund had already been sent,all lies,I was even sent an email saying the the refund was processed,another lie,today (after 20 days of promises)the refund arrived but the incorrect amount !!! The customer service of this company is diabolical.Order from this company at your peril !!!

Purchased a TCL tv on 17.6.2024 on line, when received remote has played me up all of the time…read more Transpires its faulty contact store who informed me to contact TCL directly. i contact TCL they wanted copy of VAT receipt to ages to receive no VAT receipt just a receipt, so I had to break down the VAT and forwar it on. TCL said I need to get back to supplier for some reason, they wont replace the remote. Premier want me to send remote in to be fixed leaving me no remote? Big mistake stick to curry, AO, John Lewis, Hughes, do not buy from someone you dont know even if they have a couple of good reviews, because their after sales suck.

Nice big store, get all your electric goods here. From fidges to television sets. Buy new goods and…read moreget your old electronics serviced and repaired.

From the owner: DJ, PA & Lighting equipment Hire & Repair servicesread more

I went to Currys for a specific PC and was told the one they showed me was it but it wasn't. I…read moredecided to take it though an earlier model. Paying i got attitude by the reception refusing to give me my change. two and a half years later i returned the PC after it failed a BIOS update leaving a black screen. Still under warranty by HP of 3 years but a simple fix. I was charged £$79.50 by mike when actually £75 said for transport to repair. Then told by another assistant it included diagnosis which was argued with by MIKE. I was told any replacement was extra but had to be agreed. A few days later i was told my motherboard was replaced with new at £230. I refused they put back my old one. In talks with repair i learned they always replace then repair what they take for future repairs. This was not as they state as they say they replace with new under insurance. I learned that Dixons carphone warehouse had bought out Currys 10 years ago after admitting an insurance scam training staff to sell insurance toi the insured. It made over £480 million and fine of 40 million. A TV I purchased had them halve the insurance cost after i refused it ut though then insured they refused to refund, repair or put in writing their refusal. It seemed the insurance scam was updated and rather than relie on breakdowns repair set to insuring them. I felt trapped so agreed to pay if they returned my property my motherboard with my rep[aired PC. They finally agreed but wanted paying up front. Stupidly i agreed but no motherboard and i refused delivery. I phoned repair they said they wanted another transport payment £75 to return it. Not accepting delivery they couldn't and i asked for proof the new motherboard was new and they refused. I complained and they said i misled them as both items by then were in store. They wanted the receipt for the extra £75 i didn't pay. It was under warranty they got the new motherboard and kept it offering no proof they didn't fix my motherboard then said they threw away my motherboard as useless then found it again stripped of every useful part. My repair was simple at no cost they made £79.50 =£230 then selling my old motherboard as new another £230 they admitted training staff to steal before and kept the staff. Safe in the assurance that to take them to court would cost too much as they continually rewrote the truth. They now say they will auction my PC or charge rent though promised if not as stated returning my motherboard i would get a refund, they then refused.

One of the larger Currys PC World locations I have noticed which are inside a city, with many of…read moretheir larger locations being Warehouse stores in retail parks outside of town. The location is pretty good, opposite the new Primark on High Street, and just off New Street and outside the Bullring. The selection here is pretty good, with a fast lift in-between the two floors, the upper floor has the better selection including laptops, printers and some cool blenders at some of the best prices I've seen on the high street. The store layout could have been improved to include more essential and common items PC World are known for downstairs, although I do respect that some larger and heavier items would need to be located on the downstairs level to avoid transportation upstairs etc. The staff seemed friendly enough, greeting me as I came into the store even just before the store closed which was a bonus, rather than being like "Ugh, can't you come back tomorrow? I want to go home" which is an attitude many other stores, including a few nearby, seemed to give off. Shame.

I love music and like most people that share my interest they have to have the latest sound…read moreequipment. I have Technics 1210's and needed an amp. I bought a Cambridge Audio TOPAZ for just under 80 quid, an absolute bargain. I also needed some really good speakers to get the highest definition of sound from my vinyl, CD's and MP3's. I got a pair of Wharfedale floor standers for under 100 quid. Money well spent and my sound system is pristine. The staff at Richer really know what they are talking about. They don't go for the high pressure sales technique, they just let you browse and they answer any questions that you may have. This branch is a flagship store and I wouldn't go anywhere else for my consumer electronic needs.

I discovered Richer last year when putting together a hi-fi from separates. They assisted me in…read morechoosing an amplifier, a CD player and a turntable that would suit my small budget. The staff have extensive experience of audio visual equipment and they not only advised me on equipment but also hand-drew a diagram on how to connect the system together and advised me that although I'd bought the second cheapest units, that buying gold plated connectors would upgrade the sound somewhat. Richer Sounds have a nice line in bookshelf speakers too, and starting at around £20 for a pair they are amazing value for money. Also look out for discontinued lines of equipment that are bought in bulk at cut-prices and the savings passed on to you. With home-cinema systems being an impressive and (somewhat) affordable installation in your dwelling, the shop also has this mode of entertainment covered well with a stack of gear to suit whatever space you might have available.

I bought a Hotpoint Invertermotor 8kg washing machine (model N SWIM843C WUK) from Direct Discount…read moreon 6 September 2022, along with other appliances, total cost £610. The Hotpoint stopped working on 2 January 2025. I called the store for advice and was told: "Google it. We sell washing machines, not repair them." I asked to speak to Tony (who delivered and installed the machine) for advice and was told he was unavailable. I called the holders of ten-year guarantee and was told parts were covered but they had to recommended by an approved engineer, callout charge £149. A local washing machine engineer came to inspect the machine and concluded the appliance was beyond repair and would need to be replaced. Effectively, it was scrap: remember it was 27 months old. I accept that Direct Discount prices are unbeatable and that, after several years of buying products, the occasional rogue appliance is likely. But the offhand response to the problem ("Google it") left me wondering about the after-sales service, such as it is.

Website said a washing machine was A+++ was actually C when delivered…read more Misleading at best

I'm sure there are youngsters out there who own cars and belt out music tracks. If you are looking…read morefor a place to purchase car audio accessories, you might want to visit Extreme Bass. The car audio speakers in here are pretty impressive and they come in all different colours and sizes. Prices are pretty good as well and if I owned a car and was looking for somewhere to buy an audio speaker from, I would consider coming back here. Along with audio speakers, you can also purchase standard car stereos, sat-navs and other car accessories. The products on offer here are pretty impressive although I haven't brought anything from this shop. The staff will help you out and I would be more than happy to come back. If you do need any guidance/help about the use of any items on offer at Extreme Bass, staff will be there to give you advice.

If you are looking to purchase TV's, washing machines, gas appliances or even iPods, you might want…read moreto visit Apollo 2000 situated near the West Bromwich Albion Football Ground. The store itself is pretty easy to find and there is parking onsite. However you might have to end up parking on the side street if there are not any spaces in the car park. The TV's on sale are pretty impressive to say the least and not surprisingly they were quite expensive. Apollo 2000 also sell laptops and to be honest they are well priced. If you are within a 25 mile radius, you can get same day delivery. Staff are top class and they will answer any questions you ask. Definitely worth a visit if you are thinking of buying gas and electrical products.

From the owner: Electricals. Sound and Vision…read more Computing Home Appliances Small Appliances

called them this morning about a lie a geosystems hds 3000 and 4050 unfortunately it wasn't…read moresomething they could handle luckily I think I may have found someone who is willing to take the risk all risk on me if course I didn't get to ask these that question but they offered a wonderful friendly service and I would certainly recommend them for small everyday fixes they have the honesty to say no sorry we don't handle that type of specialist equipment which is fair enough I don't mind it getting broken by the guy I found as other may be able to learn from it If he success in reviving them and then I can truly set up my addiction support service wish me luck and thanks guys love the human my guy is using AI to answer the phone but I got through to him thankfully I may have some smaller jobs if he can't do them or doesn't want to cuz they simple jobs thanks for your time Nd effort in trying to assist me the big companies wouldn't even tell me where to start looking for help thanks very much hopefully I get a win :)

This place has been going since electricity was invented. OK, that is a bit of stretch but it has…read morebeen going since 1925, way before electricity was in most people's homes. It is fair to say that these folks understand the sparky stuff and the appliances that use it. It is really close to where I live, meaning that is my first port of call when faced with a broken iron or a busted vacuum cleaner. The staff are always super-knowledgeable and helpful and they take the time to talk to you. I once spent a good 30 minutes in there being talked through the various features of irons, I ended up buying the first (and cheapest) one the guy had showed me but it seemed a shame to interrupt him mid-flow. The prices tend to be a bit higher than in the big chain stores or online, but the service makes up for it. There's also the perk of knowing that they'll help you out if anything goes wrong. They also offer home appliance repairs and services.