I went to Currys for a specific PC and was told the one they showed me was it but it wasn't. I decided to take it though an earlier model. Paying i got attitude by the reception refusing to give me my change. two and a half years later i returned the PC after it failed a BIOS update leaving a black screen. Still under warranty by HP of 3 years but a simple fix. I was charged £$79.50 by mike when actually £75 said for transport to repair. Then told by another assistant it included diagnosis which was argued with by MIKE. I was told any replacement was extra but had to be agreed. A few days later i was told my motherboard was replaced with new at £230. I refused they put back my old one. In talks with repair i learned they always replace then repair what they take for future repairs. This was not as they state as they say they replace with new under insurance. I learned that Dixons carphone warehouse had bought out Currys 10 years ago after admitting an insurance scam training staff to sell insurance toi the insured. It made over £480 million and fine of 40 million. A TV I purchased had them halve the insurance cost after i refused it ut though then insured they refused to refund, repair or put in writing their refusal. It seemed the insurance scam was updated and rather than relie on breakdowns repair set to insuring them. I felt trapped so agreed to pay if they returned my property my motherboard with my rep[aired PC. They finally agreed but wanted paying up front. Stupidly i agreed but no motherboard and i refused delivery. I phoned repair they said they wanted another transport payment £75 to return it. Not accepting delivery they couldn't and i asked for proof the new motherboard was new and they refused. I complained and they said i misled them as both items by then were in store. They wanted the receipt for the extra £75 i didn't pay. It was under warranty they got the new motherboard and kept it offering no proof they didn't fix my motherboard then said they threw away my motherboard as useless then found it again stripped of every useful part. My repair was simple at no cost they made £79.50 =£230 then selling my old motherboard as new another £230 they admitted training staff to steal before and kept the staff. Safe in the assurance that to take them to court would cost too much as they continually rewrote the truth. They now say they will auction my PC or charge rent though promised if not as stated returning my motherboard i would get a refund, they then refused. read more

One of the larger Currys PC World locations I have noticed which are inside a city, with many of their larger locations being Warehouse stores in retail parks outside of town. The location is pretty good, opposite the new Primark on High Street, and just off New Street and outside the Bullring. The selection here is pretty good, with a fast lift in-between the two floors, the upper floor has the better selection including laptops, printers and some cool blenders at some of the best prices I've seen on the high street. The store layout could have been improved to include more essential and common items PC World are known for downstairs, although I do respect that some larger and heavier items would need to be located on the downstairs level to avoid transportation upstairs etc. The staff seemed friendly enough, greeting me as I came into the store even just before the store closed which was a bonus, rather than being like "Ugh, can't you come back tomorrow? I want to go home" which is an attitude many other stores, including a few nearby, seemed to give off. Shame. read more

Currys PC World - Electronics Near Me - Birmingham, XWM

Black Birmingham opened around 2010 or 2011 on the High Street in Birmingham - Feel free to correct me with the year. And it opened as a concept store making it unique within the brand of PC World and Currys which had moved from their lofty highs in the top floor of Bullring. So here are the plus points.. You can go and touch the demonstration items on display.. However buying something seems to be a challenge unless its an of the shelf product. You have to find the "correct" member of staff. I ordered online for a pay and collect laptop. (I'm writing my review on it and it works so here's the two stars) I found myself being asked 3 different add on items. I then had to join a different queue after paying only to be told that I'd been sent to the wrong desk. I then found they hadn't even brought the item from the stock room. It had been over 90 minutes since I'd placed my online order. They were apologetic but I still spent 25 minutes in a store that should have had the product ready behind the counter for me to walk up and pay for. Still I have a new laptop and it works well... Which is A-ok!! read more