Our experience has been very disappointing due to the lack of timely follow-up and consistent…read morefollow-through. Responses have often taken several days, and resolutions have taken even longer, resulting in an unacceptable level of service.

Every thing was great. Their selection of televisions and sound systems are competitive and their…read moreservice for installation and maintenance is excellent. I became a client when I first moved to Santa Barbara and have never regretted it. When it came time to upgrade they were my first choice.

Shain Cox did a great job in fixing our problems with networking and internet access instability.read more

I caution people to not bring their computers to Shain. I'll add the caveat that we got our…read morecomputer repaired about three years ago, but I feel I should warn people if he's still doing to people what he did to us. We had a broken computer screen on a Lenovo Yoga 910. I brought it in and Shain said he could fix it. Everything was fine but he did ask me if he could have the login info to set things up with the new screen. This was the first warning sign I should have heeded. He completed the repair and it worked. Here's where the part comes in that shows the lack of integrity and respect for people's privacy he has. We noticed he was logged in on to one of my wife's accounts she didn't use. We dug in further to discover he had left 5 star reviews for himself on Google, Yelp, and anything else he could log into. I couldn't believe it and that's the reason he wanted our password. NEVER give him a password to your computer account Finally, the repairs were conducted in a sloppy way, which left parts hanging off the screen. Additionally, the screen was installed proud and the computer couldn't fully close. I sure hope he's not doing this anymore, and I caution anyone against having their privacy invaded.

If I could give them 10 stars, I would! McCoy has helped me with my…read moreextensive indoor and outdoor electrical and my security systems and audio/video.Solid company with fine folks at every position. Rich McCoy is extremely experienced and knowledgeable and he is honest, ethical and interested in doing the right thing for the customer. Their staff are great and their prices are fair. I have worked on many issues at my home with McCoy and have always been pleased and treated fairly. My full positive recommendation.

Highly recommend McCoy for all electrical fixes. We have relied on Jay for a variety of repairs,…read moreexceeding our expectations every time. He comes at the appointed time, surveys the job, explains in a way laymen can understand, works efficiently and expertly, and leaves with the repairs completed. This time we needed sockets for our fridge and freezer moved and the circuits inspected to make sure they met manufacturer's specs. Jay was great as usual and a few hours later new appliances being installed. I will call McCoy for all of our future electrical needs.

I was really impressed with the level of technical competency and personable interactions when we…read morehad our home video, audio and WiFi updated by Wyatt, Tom and Marshall. I'm not one that normally writes reviews, but felt very compelled to write how pleased I am with the outcome that exceeded my expectation!

Everyone was spot-on with their reviews, Wyatt, and his team, is exceptional and knowledgable. I'm…read moreso glad I reviewed several companies on Yelp before hiring Ultraviolet. They installed a Sonos system, two Frame TVs, a Nest thermostat and left the house spotless after installation. They went above and beyond repairing some wiring issues without charging us extra. This is a great company and I'm so excited that they now service the LA area also. Will definitely recommend them to all our friends and family. Thank you for everything Wyatt, we are very happy with everything you recommended and the superb job.

VERY UNPROFESSIONAL I wanted to let people know that Ryan…read morein his big van will park in your driveway while working on another property. I made him aware that he was parked in my driveway on my property, rudely saying there was no sign!! Really I didn't know I had to have a tow away sign in my driveway in front of my garage?!? He kept his van there for over an hour and told me to call the police if he wanted me to move it!

I found Ryan thru other Yelp reviews and am really glad I did. He came to my aid within a couple…read moredays of my call and solved my highly technical problem straightaway. He is very responsible and answers emails and texts directly. I will use him for all my AV needs going forward.

Thank you Barry for doing an amazing job installing our TV. He is very knowledgeable at what he…read moredoes. He had our tv out in in less than 2 hours. Left no mess behind. He took the time to be sure tv was working right. I'm in the dark ages so he took the time to guide me through each step. I highly recommend this company to everyone. Audio experts Owner Barry is kind, thorough, clean n very reasonable. I'm more than happy with all his work. If I could I'd give 10 stars.

Went here ro get my stereo done, dustin really heloed me make a decision. Told me everything I'd…read moreneed to know about each stereo! Gave me options! He also threw in a alpine with Bluetooth for 50 $ less than original price. I would also like to say thanks for the whole system it was done quick! One thing I really liked was the conformation call before and after! Also the thank you card its very awesome they take care of their customers. Going back for an upgrade! Thanks audio experts!

VERY Unhappy Customer here. Central Coast AV / Ventura Smart Home installed a $34,000 AV system in…read moremy parents home under my supervision. This includes an over $6,000 Araknis internet system which they insisted upon instead of Google Wifi because they would use it to 'monitor, troubleshoot, and fix issues proactively and remotely'. The system has been really shoddy and super slow for years and we thought it was because of our ISP. We just upgraded to gigabit ethernet, got it working well from the modem, but once we plugged the modem into the expensive Araknis system they recommended, we're still getting speeds of 5mbps and it cuts in and out constantly. I reached out to Chris Wilson, who is an owner and did our original installation, a week ago, and got no response. I called multiple times and only got through once - a guy named Juan, who on Friday promised to set a site visit for Monday. I sent him an email with my information and thanked him. Today, he decided to instead reply and saying the following: "I am sorry to inform you, but it appears that your system is no longer under any warranty.  Additionally we can no longer service your system.  I apologize for the inconvenience." Central Coast AV will convince you you need more than you do, overcharge you, and then ignore you if you ever experience issues or need service. Stay away or they'll take advantage of you too!

Chris at CCAV gave great recommendations and provided top notch service for our showroom. Adding a…read morecamera to watch the chef cook was genius. We will be adding more speakers to our office area soon!