This company was amazing to deal with. I am much more…read moreresponsive with text and this company answered every question via text and was able to set up not only a deep cleaning of our piano but set up moving it as well. He was very professional, not only showed up on time but text me his ETA so I knew exactly when he would arrive. His prices were the best we found for the services we needed. We will definately call him again with future piano needs.

Jeremy was fantastic. On time, prompt, professional and very easy to work with. Highly recommend himread more

I was looking for a piano tuner and I found Mr. Han's business on yelp. Mr. Han tuned my piano that…read morehasn't been tuned for over a decade. He was super efficient! I'm very happy with the sound. He's also very responsive and kind. I would definitely recommend his service!

Mr.Han was very friendly. He sold me a great piano for a good price. We couldn't be happier…read more He had it delivered as well. Thank you, Mr. Han!

Excellent customer service and very reasonable prices. The showroom was also very nicely done. I…read morebelieve these are some of the reasons why Kim's Piano has such high praises and reviews. I initially called in to ask some questions, and Kristie was able to assist right away. Then she was also super responsive on text messages as well! Great job Kristie! Then when I was deciding between two different models, both Kristie and Ben solved that as well! Ben is very knowledgeable and does a great job in relating his experiences to the products. I ultimately went with the Kawai K-15 because it made sense for my budget and experience. And they helped me understand the pros and cons of choices as well. Overall, I definitely recommend Kim's Piano to anyone who is serious about getting a piano for their home.

I saw an advertisement for Kawai pianos on my social media feed and was curious about what pianos…read morethey had. I was looking for a used upright piano that would fit in my apartment. I'm a music teacher and at home I have been playing an 88-key digital piano at home for a few years. Piano is my first instrument and never bought a piano because I play off of a Steinway Grand Piano and a Roland nx700 stage piano. Well, after several years of not enjoying practicing at home, I now can thanks to Steve Rivera's recommendations! I knew what I wanted, he worked with finding me the piano I've wanted...a white upright (Kawai or Yamaha). I went with the Kawai K15 because it's new and I couldn't refuse a brand new piano! Anyhow after multiple emails, I was able to purchase one without walking into the store. Steve sent me videos of different models playing the same short piano piece and it was very helpful! Well, fast forward to today and a week later I am sitting here in my living room practicing! Thank you so much Steve and Kim's Piano!!!

Found our piano man!! Uy was great! Kind, honest, and a…read moregreat piano player to top it off! We purchased a used piano, which we knew very little about. Uy broke everything down to us. Explained what needed repairing/ tuning and did an excellent job.. all at a great price! Thank you, Uy!

Found Uy on Yelp and based on the volume of all the 5 star reviews, I decided to contact him…read more He was very responsive and he offered a few appointments options. I hired him for a check up on a used Yamaha U3 that I recently purchased that also desperately needed tuning. He is very friendly, informative and knowledgeable. Tuned my piano and made some minor adjustments on the action along the way and only charged me the flat fee he said he would charge for tuning. Definitely recommend his services and I'll be seeing him twice a year!

Ruben's service was first class for a reasonable price…read more He showed up on time with a great truck and a good assistant. He accommodated my special requests. He was very careful with my stuff. He was patient as we decided the exact location of the piano to the inch.

Ruben was extremely professional they moved my piano up two flights of stairs with out a sing…read morescratch or ding amazing the most professional movers I have ever witnessed 100% recommend he came out the very next day called him the night before pricing was incredible will be using to move my other piano to my studio thanks so much Ruben you been professional and so nice to work with and quick!!! Thanks soo much

Clear communication, timely in responses and in the appt, upfront about repair costs with a clear…read morebreakdown.

I engaged Ryan to regulate my 7' grand piano that is very hard to produce a good color and dynamic…read morerange. What he did in the space of 2 hours was better than I expected. He listened to samples of my playing, discussed with me my goal of how the piano should feel depending on my repertoire, and was able to provide the top 5 things that he can do to the piano so it can be closer to that goal, which includes restoring the mechanics to the manufacturers specification since it has been decades. After the service the piano becomes lighter and the string resonation more focused so I can bring out a lot better what the piano is capable of producing. I have complete confidence in his work and will hire him again to do further adjustment that we couldn't do in the first 2 hours. Professional demeanor, on time, and easy to talk to, bringing his years of experience and knowledge to tailor specifically to YOUR need and YOUR piano. By far simply the best piano technician I've ever met.

As of the time I am writing this review, it has been a month since the tuning. Tin has done a…read morefairly good job tuning my piano, it has been very stable. When he was here, he also fixed a very annoying buzzing sound coming from the lid and a squeaky sostenuto pedal. I have hired total 5 technicians over the last 4 years for different services, so it's hard to do an apple-to-apple comparison, but I can say Tin is one of the best.

I have used a few piano tuners in the past. Tin To is easily the best one so far. The pricing for…read morehis services were very similar to the others, but he went above and beyond. Not only did he spend almost 3 hours to tune the piano multiple times to make sure it was just right and stayed just right, he disassembled most of the parts, so he can get into the crevices to vacuum out the dust. He reassembled the parts making sure everything was even more secure than before to eliminate all the subtle unwanted "noise" from the piano. Lubrication was also used to make sure all the keys moved smoothly like they are supposed to. I am definitely going to stay with Tin for all future piano tunings.

Jeff was incredibly easy to deal with. He got back to me right away with a very fair quote and was…read moreable to move our piano just a few days later, as requested. He was friendly and courteous and they made the job look easy. I had no doubt that our piano was in safe hands the whole time. Highly recommend!

Jeff moved an upright kawai piano from Fullerton to Tustin for us. His rates are reasonable and he…read morewas on time. His overall professionalism and attitude make him great to work with. He will be our go to piano mover from here on out. We highly recommend him and hope his business continues to grow!!!

Doug is the best, period. Doug goes by a pay what you can type service and we love that, and…read morescheduling is on point. He takes about an hour n half and my piano sounds great now. Amazing value, and the service requested was provided.

Competent, punctual, easy to schedule, you set the price, and radiates joy…read more Doug, it was a pleasure to meet you today & we're very thankful for what you do. We look forward to seeing you again; keeping our piano top-notch for our family!

I am truly unhappy and very disappointed to say the least! I trusted David Hong with repairing my…read morepiano and this is the end result. I should have went with my gut feeling when he did not show me any proof of previous work on repairs that he's done. There are tons of black spray paint specs all over my keys. The repair was NOT sanded smoothly prior to paint as you can see in my photos. The top part is still a dent but painted over. This is not results of a professional. I will have to find someone else to clean up his mess! I would not recommend him to anyone and surprised at the review he has.

In addition to a poor repair, the inspection process was not thorough. After showing the piano to…read moreanother technician, he played the piano and immediately mentioned that the feel of the keys were off. He pointed out the bridle straps (cords) are all broken. We paid David $150 to inspect this preowned piano prior to purchase, as I have no knowledge on piano inspections. To my dismay, he didn't even catch this. Had he told us this, we could have used this information to negotiate the price of the piano down. Knowledge is power. He also charged a $115 tuning fee, tested the piano and didn't notice that the keys felt off and that the cords were all broken. For someone with so much experience and had two opportunities to inspect this piano, David didn't even tell us about the broken cords. The technician we hired mentioned this the first time he looked at the piano. He also noticed the pitch was off. This technician also pointed out that the serial number didn't look authentic to the issue date. The piano was manufactured at an older date than what was presented. The Yamaha logo in the front is a decal. None of this was mentioned during the $150 inspection. For a piano expert, we are surprised none of this was communicated. Complete fail on attention to detail.