Honestly this is the best customer service I've ever received at any European Wax Center. I called…read morein a last minute appointment for 8:00 and Shelby at the front desk assisted with a welcoming and kind demeanor. Upon my arrival, she greeted me by name with a smile! :) Alondra is an amazing specialist. She made me feel very comfortable and confident on the bed for my Brazilian wax. Most importantly, I really do appreciate that she checked in with me about the wax temperature throughout the service! Thank you so much Alondra & Shelby for making my experience special!

Holly is the guacamolly in the dish, she's the only one that takes off all my stubborn hair... and…read moreshe's faster than speedy Gonzales!!! The best of the best for waxing services... I do recommend her so bad!!! After being a feathered little chicken, i went to her, and Now, Im hair free as a bald eagle She's the HOLLY SH****T

I had an amazing firming facial with Briana on Saturday. Very professional and gentle. Results…read morewere great! I'll be on repeat for that service again! Calming music and such a beautiful spa!

I had a facial with Gigi and it was excellent. Her hands are naturally warm and her presence is…read morevery relaxing. I'm looking forward to booking another service with her!

I absolutely love this place! The team is fantastic and you're always in good hands! I only go to…read moreRachel for all of my beauty needs and I'm constantly getting asked where I get my lips done, etc! She's the best in the game! Luz is so kind and always takes good care of me. Customer service and attention to detail is fantastic! I love coming here and I trust them with everything. 10/10!!!!

I do not recommend this medical spa for any services. Over the last few weeks, I have watched my…read moreface go from beautiful to deformed due to improper injection techniques and not diluting my Hyperdilute Radiesse enough. The provider stated they used a 1:2 ratio in my neck when it should be 1:4, which is why I have lumps all over it. I found out just how many calcified lumps I had when I had to get a CT scan with contrast and found out the hard way they show up on a scan, unbelievable (I could have let the doctor know before they did it if I had known, but I had to get a second scan to rule anything out). My primary provider does a 1:4, and it is on almost all information that a 1:4 ratio is the way to do the treatment properly (For treating neck laxity, a higher dilution (like 1:4) is often preferred as it allows for more even distribution of the product across the area). But they did a 1:2, so I have a lumpy neck now (not very attractive). For the under-eye filler, which I was reassured Rachel knew how to perform better than anyone (her words), both eyes looked different. The right side had an odd sack of filler under the right eye, and the left side stayed bruised for a very long time and was lumpy and uneven (both sides were not only different; they made my face look horrible, and it aged me). To make matters worse, I had a Hyperdilute Radiesse treatment done under my chin; I now have a heavy pocket filled with calcium (again, because it is not being diluted enough). I gave the provider a chance to refund the under-eye filler (which I paid $900 to dissolve, which she assured me she would take care of when we met, but she did not. So, I paid $1,200 for a treatment that deformed my face and $900 to have it all dissolved so I could look normal again. This means I am $2,100 out of pocket and will need to return to my primary provider to get things looking good again, so yes, more money. Even after meeting with the owner to discuss my issues, which she apologized for and agreed that my treatments were no good, she still only provided me with the last two Hyperdilute Radiesse treatments that I never received. Still, even that was not the right amount (it should have been $1,600, not $1,500). I took time out of my day to meet with the owner on a Saturday, who took pictures of my face and wrote a note to my main provider about how to reduce the LUMPS on my neck from the improper injection technique by Rachel. It pains me to put this on a review, but I have allowed enough time to give this Medical Spa the time to make it right (not to mention my own time). I knew something was wrong, so I emailed on November 8, 2024, at 8:43 a.m. The office staff ignored my first email, so I had to call to explain how bad my face looked. She said to wait another week (which had already been three) to see what happens. Wait another week; I'm sorry. It's my face, for crying out loud. I am beside myself in explaining why they would not do the right thing. Please know you need to be careful here! Avoid this place if you can. They say they can do something but overpromise and underdeliver. What they did to my face was unacceptable, and I had to tell others what happened.

Rosa is awesome friendly, thoughtful and very skilled with her profession!! She's very local and…read moreaccess to the shop is easy. I would highly recommend her for haircuts and the full range of styling services.

I come here to get my hair done by Toni . She is absolutely amazing, super friendly incredibly fast…read moreand very reasonably priced. She makes you feel extremely comfortable whether it be your first time or you have been seeing her for a while she makes you feel very comfortable and genuinely cares about what you're talking about I have been going for a few years now and I am very happy I found her. She is incredibly sweet, and the salon is well kept. They have a good selection of retail products, well known names that are desirable to the client

I do not like leaving bad reviews, so I will just say my second experience here was not what the…read morefirst was. I will not be returning. I had my appointment on a day the bank was closed, unaware it was closed. You go through the bank to get to the beauty bar. When I arrived, the bank door was locked, so I called to say I was there. No answer. So I left a message that I was outside & to please call me back. I also sent a text. I waited 15minutes before giving up & going home. My call was returned the next day. " I wondered why you didn't show up. Why didn't you come in the back door?" For one, it was my second time being there. How was I supposed to know there was a back door? And two, if a client does not show up as scheduled, maybe check your voicemails and texts?

One would think that scheduling online is easy and convenient. However that wasn't the case. I…read morebooked online only to be informed that day wasn't available. I tried rescheduling for another date for over 2 weeks and no response. I recommend everyone go elsewhere where they actually care for new clients.

Very relaxing spa. You get tea, infused water and champagne. Your own robe and locker. The…read moreatmosphere is chic and relaxing. I'm glad it's still around. Ask for Manny, he's the best massage therapist they have at the moment.

I went to Aquablue for the first time today! I got the signature tension massage (75 minutes). My…read moremassage was with Lulu. I called and I was going to be running 5-10 minutes late. They were so accommodating and understanding. I understand they cannot always do that but I really appreciated it this time. The atmosphere is very calming and they offer a very comfortable robe to use while you are there. The facilities are super clean as well! My massage was absolutely amazing. Lulu worked on all of my focus areas plus identified other areas that she felt were really tense. It is a deep tissue experience so make sure you like deep tissue work before you book this massage. I one hundred percent would recommend this establishment to anyone! Super reasonable prices and great services! I will one hundred percent be back!

The best food in Salinas Ca. I applaud you. The originality of the food is amazing. Try the…read moreButternut squash nachos.

Worst place do not go here messed on my brows asked to fix them she refused the owner is very rude…read more Told my friends to go elsewhere.

I've been going to flawless beauty for more than 10 years and the level of quality and customer…read moreservice is unmatched. I've had my eyebrows and facials done by both Liz and Bo and both have a gift for bringing out the best look in each individual. The location is near oldtown Salinas with plenty of parking on the street and in the parking lot. The interior of the salon is warm and inviting and gives you a sense of relaxation. On any given day the salon will have cucumber iced water, candy to snack on, and one of the ladies will pamper you with a warm neck wrap while you wait for your appointment. Currently I see Bo. She is timely, professional, and does an outstanding job making sure your eyebrows look their best. She is flexible with her schedule, easy to contact, and has late afternoon appointments available. Her warm greeting and calm demeanor help to carry the feeling of relaxation through the whole experience at Flawless Beauty. I highly recommend her. Make sure you sign up for their text/email distribution a they have fun events throughout the year with freebies, discounts, and classes to take advantage of. It has been my place to go for waxing and facials and have been pleased with the customer service and quality of work. I give it 5 stars.

Two years ago, this place was recommended by a colleague and it has become my monthly self-care…read morespot. Liz has created an environment where one can fully relax, alleviate stress (in love with the lavender neck wraps) and feel refreshed again. My skin, my eyebrows, my pores and my spirit absolutely love this place!

I love this place, the owner and all of her team! Every treatment I had from the lash lift, facials…read moreand now the Head Spa are amazing. I frequent this business a lot. They always are so welcoming and make you want to come back for more.

I recently decided to try a full face wax--even though I'm not very hairy--and I hadn't done it…read moresince before the pandemic. After finding this spot on Yelp for its great reviews, I was pleasantly surprised by my experience. Christine was the sweetest! She was incredibly friendly, professional, and made me feel completely at ease throughout the process. Not only did she do a fantastic job, but I also enjoyed our conversation. I'm definitely coming back, and I can't wait to try the facial she recommended. For those reading this review, they are having a 3yr anniversary celebration at their shop on February 23 from 10am-4pm! Highly recommend her services! Rosie who helped schedule the appointment had wonderful customer service!!

This review is well overdue, about 5 months ago I got my first Botox treatment and lips done at…read morethis office. I'm so glad I had my treatments done here, they didn't make me look like one of those girls that you see and can tell they had a lil too much Botox and fillers injected in their faces, where it doesn't look as natural. My forehead was smooth from the Botox treatment and my lips was nicely enhanced to look natural not like a duck or a fish, my worst fear It's been 5 months and my Botox is still lasting They also have an office in Monterey, which makes it easier for me

This is my experience at this office. I arrived five minutes before my appointment. It was the…read morereceptionist and my self at the front office. The nurse checks in with the receptionist and sees me there and disappears. As I'm walking around the office observing the products they offer I noticed the receptionist was into her cell phones....about 15 minutes later the nurse calls my name and asks me if I filled out the paperwork. The receptionist runs towards the nurse and says no she hasn't. The nurse asks the receptionist if she is alone. The receptionist responds and says yes so and so is out of the office today. Here is where I want to say, "you have been busy on your phone". Finally I'm with the nurse and she apologized because she "didn't realize" It was me there for my scheduled appointment. I will not return to this office. This is an unorganized office and unprofessional in terms of not paying attention to providing the paperwork necessary for my care because staff is distracted by the cell phone. Again, this is what I experienced but I'm sure others may say the opposite. Wishing this practice future success.