Waterhouse appliance repair is reliable and affordable. Dave is friendly, thorough and generally…read moreknowledgeable about a vast number of household appliances. Seems like the guy can fix anything. Thanks Dave.

Horrible service. Had us send picktures of or washer for repair, had us order the parts, quoted us…read morea price. Took 6 months for him to schedule the install and then he wanted to increase the price by $100 over what he quoted. Needless to say we will never use his services.

Service visit for dryer by Bill from Westerly store was excellent on all fronts; comm, notification…read moreof arrival time, clean, courteous, thorough. Unfort. too expensive to fix with part needed. On to sales experience with Emily C. in Westerly to purchase new dryer. She was pleasant, super helpful and efficient. Delivery, install + removal of old unit done with same professionalism, courtesy and efficiency. Thank you all!

We were overwhelmed with the options to replace our GE Profile Cafe series. Instead of going to…read moreHome Depot, we decided we'd go to the "experts" at Wickford Appliance. At first we were thrilled! The saleswoman found us a Bosch at a bargain price! We brought it home and had the installer come to deliver it and it didn't fit! Weren't all 30" stovetops the same?? Who knew! Well, apparently not the Wickford Appliance expert who never asked us for the dimensions on our cooktop! So, now we still don't have a stove, and we're out the installation fee on top of it! Back to the drawing board. We'd told the saleswoman when we first sat down that we needed a new stove before Memorial Day. It was three weeks. Shouldn't have been an issue. But now it was. She couldn't find a cooktop that would fit our opening and the gas nipple beneath it. We had to research it ourselves. Ugh. Just what we wanted to avoid! We went to her manager and asked if they'd bring the Frigidaire that was found in to the store to check all the dimensions. We were told they wouldn't do that in case they got stuck with it. So much for customer service. I guess we were the only one to be put out (paying two installation fees). I'm not sure that this special shop was, in fact, a better alternative to Home Depot. Maybe we should have started there after all. Oh and the installer that Wickford recommended? Stone appliance? I won't mention the rudeness of the first installer. But the second installation was scheduled for Thursday after 2pm. On Wednesday we were contacted to say the installer would likely arrive earlier than expected. Well, there was a wasted day. By 4 pm we were nervous that he wasn't going to show up. We finally received a response to our two voice mails that he'd be there in "20 minutes." Different time piece apparently than ours. The cook top came out of the box cracked. I'm not blaming that on them but that it took two months to get the replacement? That's all on the manager of the store who was "handling it" and didn't remember us from one interaction to the next. What an entire screw up from the very start to finish! Home Depot would have been so much better!!! Proceed at your own risk.

We purchased a generator today from Rich Naccarato. The experience was absolutely excellent. Rich…read morewas extremely professional and very knowledgeable about the generator. He answered all our questions and came up with good ideas about the placement of the generator. He explained all the steps that have to be taken before installation can occur. The experience and time he spent with us incredible and allowed us to make the decision to buy the generator today. Cudos to Rich.

Friendly professional service saved me hundreds of dollars. Highly recommend this businessread more

We purchased recently a new GE Profile fridge from Shoreline appliances in Groton. It was the…read moresmoothest purchase, deliver and pickup we've ever experienced. Our delivery in Niantic was quick and the delivery staff were awesome too. We had a problem with our cable connection to the water and ice maker and they sent their repair guy Glen out within a few days. Glen arrived and fixed the problem quickly. He was professional, knowledgeable, and courteous. Thank you Glen they are lucky to have a repair person like you. We were so impressed with Shoreline from beginning to end and we said we will only buy an appliance from them going forward. Thank you for your service. Barbara K Niantic, Ct.

I'm not happy as my washer which I bought at Shore appliances quit spinning the clothes. called for…read moreservice they came out told us we needed two parts. Parts were ordered it took a month. Parts just came in the service guy came today and installed the parts said machine was all set. we and put in a small load to test it results were bad. the new parts did nothing to change the problem. called the service department immediately and they can't get anyone back out for a week. This is not what I expected!

Hired them to clean 41 windows, spread across three floors, in our home. They were efficient and…read moreeffective. There was one window in the garage that had heavy objects in front of it that I didn't want to move, so I told them to forget that window. I looked a few days later and they had cleaned that window inside and out! Excellent service.

Nice work with keeping our Airbnb clean! It smells and looks good. Thorough job. We appreciate the…read moreservice and attention to detail.

This place has bend over backwards, many times to make me happy. I am very happy with the service…read morewould highly recommend it.

Very honest and knowledgeable. Long story short Drew Adam and especially Pam went beyond to help…read moreout in a crazy situation. Buy local, you won't be disappointed.

DO NOT USE THIS COMPANY. HE came to my home gave me a quote asked for half the money up front (…read moregave him no problem) Started the job a few weeks later but not without a few delays (excuses) When he finally started he ran into a issue digging ran into rock stopped the job immediately. Then told me It would cost me more money so he could bring in equipment to do the job. It clearly states in his contract that he would supply the equipment labor and materials to do the job. Now it's bin the hands of the lawyer and still hasn't bin resolved over 3 years .DO NOT USE THIS COMPANY I WILL GLADLY SHOW ANYONE THE CONTRACT.

David and his crew are consummate professionals. I recently witnessed them hooking up a New Haven…read morerestaurant to city sewer service and their work was efficient, professional, and very fast. David's background as an Engineer no doubt paid off in their ability to get this job done. I strongly recommend them for site work, sewer or septic repair and construction as well as septic tank pump-outs, inspections, and cleanings.

We've had Riebold Sanitation servicing our septic system for the last 35 years and if I could give…read morethem even more than 5 stars, I would do that in a heartbeat. Being a multigenerational family-owned business, they're very invested in providing the best possible service. Just as important (at least to us), in addition to the excellent quality of their work the Riebolds are also really nice people, very concerned, responsive, and communicative. I couldn't recommend them more highly!!

I highly recommend this company! The owner came out to inspect the septic at a house I was…read morepurchasing and did a thorough inspection. Despite the freezing temperatures, the snow, the fence, the woods...he found the sewer tank and was able to determine there were significant issues! He was able to give me a detailed estimate and a report that I could use to negotiate. I decided to buy the house and in the spring I'll be using Riebold to install a new septic tank!