We received great service when our son's truck broke down near Ash Fork while driving home from…read morecollege. They quickly diagnosed the problem and found out his radiator needed replacing. They ordered the part, received it the next morning, and he was on the road by noon! We were impressed by the service and fair pricing! Thank you for saving the day!

Terrific garage. Quickly diagnosed my engine problem. Installed a new part. Done. Awesome friendly…read moreservice. Fair price. My first visit to Cowper's. Highly recommended!

Amazing Lights!!! LOVE them! Best customer service EVER! I'm new to the off-road thing and needed a…read morelot of help when making this purchase for my daughter new Jeep Wrangler. KC hiLite representative Robert asked all the right questions to make sure she got exactly what she was looking for. My daughter wanted more coverage but of course the lights had to looks good. Thanks to Roberts help, we got exactly what we wanted and much more. We couldn't be happier with the lights and how well they perform. These LED spot lights look amazing on the Jeep Wrangler and the quality is exceptional. Hands down worth every dime! The coverage they provide is incredible. No doubt that I will be purchasing the light bar very soon. I HIGHLY recommend KC HiLites to anyone looking for top quality products with the bonus of exceptional customer service. Thank you KC HiLites! We will definitely be a returning customer. Photos to follow very soon. Kimberly T Reeves

Love this brand! I've used KC for my cars and I'm so glad I did, the quality AND customer service…read moreis outstanding, I came to them with questions and they surpassed my expectations, shout out to Nick who helped me resolve my issue! I'm a KC customer for life!

OMG! What amazing service from this company! I wish I could give them 10 stars! We were trying to…read moreleave on our last day of camping. Our trailer tongue jack quit before we got our sway bars on. We were stuck. I called the campground office for a referral. They referred me to Big's. I called and spoke to Cynthia. I explained our situation. I told her how important it was that we get home today. I have a huge project beginning tomorrow for my job. Cynthia said her serviceman was at the campground next to where I was but she was not sure how long he would be. Cynthia assured me she would get him over as soon as possible. In less than 15 minutes the serviceman, Chris, called me and asked what space we were in. As I told him the space number, he was driving by our space! In minutes, Chris found the burned out fuse - we had looked for and could not find - replaced the fuse, and showed us where the manual crank was -we had searched for this too! . Chris was professional, polite and knowledgeable. He had us up and running so fast. We were in our way in no time. I was able to get on the road in time to make it for my project. I would recommend Big's to anyone in Arizona who needs RV repair. They service most of the state. The price was very fair. I thought we would get gouged since I was a "rush" job. Not only did they not gouge me, Chris was more than fair with his price.

The service was great and we didn't even have to leave our property to have it done. Thank you,…read moreJamie! Our AC is working like it should now.

Thanks for the rescue! Had a problem with our 2018 Thor Palazzo furnace. We were parked and set up…read morein Flagstaff. After determining the issue was our blower motor, they ordered a new one and had it available the next day. Talking to the service team, I determined the replacement should be done by a professional and was beyond my skill set... I learned they will drive to you for key repairs! The cost is set up at the hourly labor rate and begins as they leave the shop towards your RV. Not having to tear down, drive, wait, repair, drive and reset up camp... it was an easy decision to have them come to me! I was impressed when the mechanic showed up to do the work... it was Jason, the Service Manager at the Bellemont AZ Service Center! He explained they were short handed but he had committed to our repair and wanted to honor that promise. I love when professionals act professional! The service center called as he left to start the clock and Jason was here promptly and had us running in no time. The motor replacement caused him to have to remove the furnace to get to the motor (reinforcing my decision to hire them!). After testing the motor, Jason found a connector that could cause issues later and let me know he'll order a replacement for me. Great job! Time estimate was spot on and the stress of me doing the work was eliminated! I'd recommend this parts department and service center again without question!

Purchase of B van. Of course the "money" part was seamless, of course. Drove over 2 hours for 11 am…read moreappt After waiting around for 1 1/ 2 hour for a walk thru package which was $2k, I went to get keys from the piece of work SM, meantime while waiting on him to find keys, he had service guy take my husband on quickie (literally 20 minute) walk thru. YouTube taught us more than the dealership (fuse box, on board generator, compute screen, grey water, etc.). A missing piece of exterior molding was not even addressed. Terribly disappointed, would not recommend.

This place has EVERYTHING & Patti is a delight and extremely helpful! Our water pump in our 2000 RV…read morewent out our first day of a 10 day dry camping trip and she had the replacement on hand. Any time we camp near Flagstaff and need anything we will come here. In fact, we may just do the 2 hour drive from home!!! Thanks again, especially to Patti!

My Norcold N430 would not work at 7500 elevations for the last 7 years. So I made an appt with…read moreArizona Route 66 RV Repair to diagnose at 7100 ft elev. 10 miles west of Flagstaff in town called Bellemont. I was impressed one person reviewed they took their RV to 3 other repair places, who could not resolve the issue, but Jeff at Route 66 solved it. He is both Norcold and Dometic Factory Certified Technician. Jeff blew off the altitude reason. He said no reason why it shouldn't work at 7000 - 8000 ft elev. He said if I lived full time in my RV at 10,000 feet, maybe then I would have to do the modifications. He felt my problem was my flame sensor was dirty. I told him I only do dispersed camping on dusty roads. He said "dirty has nothing to do with road dust. Dirty is when the sensor gets corroded (turns green color) from years of having the gas flame on it". But my flame sensor was really hard to remove, almost inaccessible. Took him 15 min to find the right tool in his extensive drill bit case to get one that could remove the sensor that was in real awkward spot, so I don't think I could do it myself. He cleaned the flame sensor with a piece of sandpaper. Looks like an "L" shaped allen wrench. I learned that a corroded flame sensor cannot sense the flame, so it shuts off the propane thinking there is no flame . No propane, no flame, so no cold fridge. There was no answer why the "corroded" is only when I was at high altitudes, but four days ago on June 8, 2020, when I drove to their 7100 ft store elev from 1200 elev, the flame stayed on all night at 7100 feet even BEFORE Jeff cleaned the sensor. But May 14, 2020, I camped at 7500 feet, the flame refused to stay on the whole 4 days at camp, and my food all got spoiled. Jeff spent maybe 30 min on my fridge, including 15 looking for the right bit to remove the propane sensor. Cost me their minimum charge of 1 hour $145. Jeff spent another 30 min educating me about fridges, and also told me not to let my battery get too low or I will have problems with the fridge. Here I thought the battery was only needed for the ignitor when on propane. Jeff said No, the whole fridge needs power for all it's functions to work. If I was gonna be dispersed camping for many days, I should consider solar panels. Jeff said I should have my fridge serviced and cleaned this way every 2 years. He said the fact that my fridge is still running at 22 years old, is pretty darn good. (Norcold discontinued my fridge model N430 in 1999, 1 year after it was purchased by previous owner.) Now I camped 4 days at over 7000 ft elevation and the flame is strong, the green flame light stays steadily on and the ignitor has never ticked after Jeff cleaned it. Horay, finally I have ice and cold drinks! But I won't be going on another camping trip "to use my fridge" till I find another 5 speed tranny, cos when I was driving home, my stick could not find the gears, causing cars to pile up behind me, honk and honk, or go around me, cos I was stopped or coasting trying to find the gear. Bad synchronizers. If not one thing, it's another, with these 40 year old rigs. Here are photos of my Toyota 1982 Sunrader, and the 2 elk at my Flagstaff campout, at Marshall Lake, where I enjoyed ICE and cold drinks, thanks to Jeff!

Had some tire issues, did not know what to do! Tyler Love…read moreand Holden Clark took the time to explain to me that the tire pressure goes low from Flagstaff to Grand Canyon! They helped me so much and I know this review is late, but I never forgot you two!! Stay awesome Friends

The times I've come in, I've found what I needed or got help with diagnostic stuff. There has been…read morea few occasions when I come in that I'm not greater, and nobody offers to help me find something. So I've spent a lot of time looking for something and then I end up leaving to another auto parts store for help. I do wish the employees could just be slightly more attentive to customers who are in need of help. This is a great koa ton off Milton, so that is very good for people traveling into town that may need a scan or parts. Very central to the locals.

Service was impeccable!! When they took a little longer than…read moreusual, they were over the top nice and accommodating! Extremely hard to find service this good anymore. And very good work.

My car battery was sounding a little weak after 4 years so I decided to get one coming before it…read morefailed. I remembered the local Flagstaff batteries+ having great service back in the day so I placed an online, ship to store order for an X2 AGM. Next morning an email came through saying the store declined my order. The Prescott location had them in stock and I figured this location could easily order one up for me so I wondered what went wrong. I'll never know though because they didn't contact me to explain or offer another option despite having my info from the order. Doesn't seem like a great way to do business. Fortunately we live in a consumer society where batteries+ doesn't have a monopoly on EnerSys or East Penn batteries and you can get them nearly anywhere so with one click I ordered an Odyssey battery online from my favorite auto supply chain. Shipped to my doorstep tomorrow free. Easy. Exact same specs, same manufacturer, same price, most likely the same battery, just branded and packaged differently. Tomorrow I'll have a new EnerSys AGM battery instead of an email saying my order was declined and I can decline to spend my money at store 103 in the future. It's great to have options.