It's a crap shoot. If you get someone knowledgeable in the area you need help but let's be real…read more Who knows every thing about all areas? Maybe a handyman. It's a necessity. Bought porch furniture here this year too. Pretty good service Tip. Go after 730 pm.

SO disappointed in the LACK of courtesy in the design department (Patti). As a hospitality…read moreprofessional/consultant I have the privilege to experience hospitality at its best and worst from both the guest/customer and employee/educator perspective. My experience was as follows: I was walking around the flooring department looking for someone to assist me and was unable to find anyone. I ended up walking over to the design department and asked if there was someone in the flooring department that could help me. The response I got was incredibly rude. "I don't know- is there? I can't see over there." She did end up, making an announcement over the PA for assistance twice. And when someone in flooring did call back, they said they were with someone at the moment - which I of course would wait my turn. This designer proceeded to tell me that there was someone over there and couldn't believe that I couldn't find them. Now I know I was not in the flooring department asking another employee of a different department for assistance, but I still was no pun intended floored. Very disappointed, Home Depot. If you would ever like to hire me for training... I'm happy to share my rates with you!

Today, I Drove from Maine to NH to buy my welding wire. The only wire you carry is flux core. As a…read morebusiness owner myself I use top notch gas welding wire. Because I don't like my work to look like chicken sh*t. I told your cashier- so he could pass the word on to the manager and his comment was "it's above my pay grade"! Hahahaha, yeah- You sell 5 different welders and a wall of accessories, but can't carry proper welding wire. I'm done shopping at your store. Nobody was helpful & you DO NOT CARRY A REAL SELECTION OF WELDING WIRE!! WASTED 3 hrs of my time. Thank you.

Easily the worst retail experience I've had in a very very long time, if not the absolute worst…read more Today (12/5/20204) I made my way to the Portsmouth location to return a Predator 4375 generator and wheel kit purchased on 11/29/24 that would not run after many failed attempts over days of weeding out potential problems. My wife took advantage of a Black Friday deal as it was more than half off the new price. As with any refurbished item, we expected scratches, dings, and possibly a rebuilt carburetor etc. What I did not expect was to open the air filter and find it soaking in dark oil, which is something I figured would be checked and mentioned. After finding this out, I spoke to someone (unnamed) over the phone on the 5th day of the return, as I personally was unable to come in that day due to an extremely important medical appointment. "No problem. Come in tomorrow and ask for me directly. Just bring it down and I'll take care of it." I thanked this person for being helpful and understanding. Fast forward to this afternoon, I load the item into my vehicle and drive the half hour in the snow to do just that. "I can't take it with gas in it" is the first thing said to me by the same individual after greeting them and noticing the name tag. Should I have known that? Maybe, but "just bring it down and ask for me" is what I was going off of. After mentioning this, the representative said "I did say that, my bad" and proceeds to tell me he can't take it back either way. Now I understand that my personal medical issues are not the problem of Harbor Freight or it's employees, but I mentioned this before coming in, once for the day before I arrived, and once for a separate appointment the day of. I was made to feel that it would all be just fine. A quick return and I'd be on my way to an extremely important and time sensitive meeting. I left lots of time in between, fearing that something like this may come up. After telling me "too bad" essentially, I was told I could purchase more items (a bucket and hand pump) to remove the gas before bringing it inside. Now I'm outside in the rain/snow pumping gasoline out of an item that was purchased and did not work in the first place, using items I had to buy in order to return said broken item. My very visible discomfort and disappointment was obvious, yet no "sorry" or anything like it was even touched on. I understand retail, and the woes of customer reviews and behavior having worked in retail for many many years myself, and I promise that this was not an irrational customer seeking attention. I am shocked, and honestly, disgusted with how everything happened. Great discount tools is what I expect and have always gotten, not discount customer service and discount attention to detail. This has been a massive and unnecessary disappointment.

This could easily be a 4 star review. I try to buy local, but when local businesses don't treat me…read moreright, I go with my wallet. I've had several very positive experiences at this particular Lowe's (Greenland) recently, all but undone one guy today. First, Lowe's, hire some cashiers. I don't work for you. I don't want to. If I change my mind, I'll fill out an application. You're making bank and there is ZERO reason you can't staff some cashiers. The one "helper" who stands there for the inevitable issues that arise when the customer has to do their own checkout was an absolute douche. He was an older guy, too. He chastised me for not writing down the item number of the concrete blocks I was buying ("Or even better, take a picture."). I responded that I was old enough to remember when stores had cashiers, so it hadn't occurred to me to do so. He came back with, "there ARE cashiers [there was ONE at the pro desk], but it can be difficult for something like this when we're busy [they weren't]." Now, in what universe is it okay to harass customers because you're company is too cheap to staff checkout with cashiers? In what universe is it okay to blame the customer for your lousy checkout policy? This is nuts. You should be ashamed of yourselves for creating this situation, and it's positively shameful that your employee can treat a paying customer that way without repercussion. Read the reviews, here -- I'm not alone. It's about high time some of you companies start paying attention to customer feedback.

Stopped into Lowe's, Greenland, NH Tue. April 15 to price a tool chest. Found a Craftsman and took…read morea picture of it on sale, $399. Spoke to 2 salespeople and asked lots of questions, including military discount, in stock, and cost of delivery. I decided $79 was too much. i told I would be back with my SUV. Came back Saturday night, 4/19 and apparently the sale went off on Friday. Nobody had told me that the sale would end Friday. MGR. COREY would not honor the sale price even though I showed him the pictures and that I was just there on Tuesday. Then he was trying to provoke me by saying you should've bought it them. Moot point. That's the way they treat women in this store. I had bought a home 1 yr. Ago. Bought lawnmower, power drill, snowblower, cellular shades and myriad of other household hardware at Lowe's. I left the store utterly perturbed. However, I returned because I needed the tool chest. Corey wouldn't mark it down to the sale price, but wanted me to open a Lowe's charge and he would give me $100 off.... But I already had a charge. I'm not finished with this story yet.

I was just there, looking for 5 diverse items. A young man stopped what he was doing and cheerfully…read moreguided me through the store; he knew exactly where everything was, and gave me good advice on one item after asking me my intended use, steering me from one grade of steel wool to another: "This is what I'd use for that." Perfect. After he'd helped me, I had a very nice chat with the two cashiers at the front of the store. In all, I got exactly what I needed, and was in-and-out in about 15 minutes. So, deep inventory, knowledgeable, friendly service, and pricing no worse than Amazon's (I prefer to support my local Maine neighbors, when I can, but paying a stiff premium can be daunting. Not the case here. In all, a fine store, run by good people.

Great neighborhood resource. I really liked the previous management, new management is great also…read more So convenient, so helpful. I virtually always find what I need, whether paint, repair materials, garden supplies or household cleaning supplies, without having to hike acres of concrete at Home Depot.

I've dealt with just about every building supplier in the Seacoast and Ricci lumber is by far the…read morenicest to work with. I dealt with Bill Valway and he was supportive from the beginning to the end of my project. He was responsive and proactive. All of the other folks work together and can solve problems when your main contact is not available. It is obvious that they have excellent management.

Ricci Lumber has so many good options for hardware and they always have what I want. The employees…read moreare so kind and knowledgeable. I enjoyed working with Karysa from the design department. She is detail oriented and understands the concept of a great kitchen design!

This is the place to go when you're looking for some special kind of bolt, screw, grommet, etc. and…read morethey don't have it at Home Depot. The selection is endless and the store is really set up for dealing with people who know what they're doing, so I go to the web site, find what I need, print out the page, and bring it with me. The store is around the back of the building, so drive to the back and people will think you know what you're doing. If you happen to go at lunchtime and you like Greek food, be sure to check out the nearby Cafe Nostimo. It's just a few blocks away and it's amazing.