Completly disappointed and frustrated in the overall quality of work , Samsung heat pump /AC sytsem…read morethey installed and follow up service. Although they claim to to keep their customers satisfied, they have not. We have had multiple issues including but not limited to internal and external leaks in the system. and two pump failures of which the warrantee did not cover one. They have not returned any calls for help in months. We have had to call in another company who found many issues. To date; we have spent over $2000.00 on repairs on a system that is less than two years old. Again, we are without the system during the hot days of summer waiting to get it repaired

horrific company. incompetent. installed wrong size equipment for my house leading to costly fixes…read more The owner, Ethan is rude and condescending. He gaslights you into thinking his mistakes are your fault and he wipes his hands clean of you! such an ass hole!

Always great, professional service. Friendly, thorough, conscientious and done right the first time!read more

Best for sales, service, and installation. Just finished installing new furnace and added AC…read more Fair pricing, Great Service and Install. Team works hard to not be in the way while doing their job. They know what they are talking about and can be trusted to do the job right.

Jonathon & James took great care of us! We needed a new HVAC…read moresystem. Not knowing much, I was dreading the process: estimates to installation. The new cold weather heat pump technology has had my interest. I currently had oil forced air as our neighborhood didn't have natural gas. Jonathon (the owner) took the time to explain technology and process process. I settled on a hybrid, Trane heat pump with oil backup for heat. Heat pump for AC. The price was ok.Not the cheapest, but I wanted quality over saving a buck. TRANE is made in USA. He offered financing or a cash discount. Installation went with no problem. James took time to explain how it worked and the control board. 2 months later,after a very cold December, we're still very happy with the system. Yes, electric bill is higher but offset by virtually no oil. The only area of improvement might be the cost of the annual service agreement. Seems high. Custom Climates isn't on many people's mind for HVAC, but it should be.

Our central A/C unit failed late May and Custom Climates was one of several providers that were…read morerecommended thru our town's community FB page. They were prompt in coming out to to review the scope of work in preparation for the quote. After a week and a half passed we called to follow up in the quote. We were told that due to a medical emergency, the individual doing quotes had been hospitalized, but now back home and we would have a quote with in the week. Nothing happened after another week plus. We called an said we would have a quote by noon that day. Nothing. Called again and said we would have a quote by COB the following day. Again Nothing. The quote never came and we moved on.

I have a hard time understanding why a company like this can get good ratings while being totally…read moreunresponsive to potential customers. I filled out their web form twice, left a voicemail message as well, and have never heard back from them. Im definitely in the market for solar, am in their service area, and they seem like they couldn't care less. Even if they are too busy for a new project right now, it seems that communicating that professionally would be a better strategy. My new neighbors recommended them, but I'll have to go elsewhere.

Wow! What a wonderful company. From the rep Amy who gave us a tremendous quote to the full team…read morethat installed our heat pumps. So nice, so friendly, so helpful to solving our heating and cooling needs. This business is a neat, on time, thorough and available for questions. Exceeded our expectations in every way!

I'm very happy with their oil service. However I am very unhappy with their furnace service. I had…read moresomeone come out because my furnace Wes making a racket. guy comes in says there is nothing wrong with your furnace it's the batteries in your thermostat. changed the batteries adjusted the flame and he left. O e week later I have key come. ThDre is a while I. my heat extender so they red tag it. thankfully I was able to get someone to replace my furnace within two days. I emailed haffners and never heard back. I will never use their furnace service again

We switched an oil account to Haffner/Energy North from another local provider. We also had them…read moreinstall a new Oil furnace/boiler. While oil delivery service has been satisfactory, the install was overpriced and raised questions about the integrity of Haffner's/Energy North. We had a proposal from our former dealer to install a Buderus boiler based system. I asked the Haffners team for a proposal and price to install a system of equal quality and especially efficiency. Haffner's proposed to install a Peerless boiler based system. In multiple discussions, that system was represented to be of the same quality and efficiency as the Buderus. Those representations proved to be not accurate. I later learned that while Peerless is a very well regarded brand, it is of lesser quality and lower efficiency than the Buderus. This first came to light when one of the Haffner's technicians who installed the Peerless system acknowledged those facts in conversation after the install. I was very disappointed and immediately raised concerns about the inaccurate statements and the lack of value in what Haffner's had installed. They "met the price" of the Buderus proposal [their original price was higher for the Peerless system]. When I challenged Haffner's supervisory staff, they offered a $100 dollar price accommodation. Given the discrepancy in value and efficiency, that did not begin to make up for the inaccurate statements we relied on in accepting their proposal. This was a system for a 95 year old widow, they should have been more honest. I ultimately spoke with a neutral party about the comparison between the two boilers - a 30+ years in the business plumbing and heating professional who has worked in my home [the system at issue was for my elderly mother] for two decades. He said while Peerless is a good quality unit, it is not at the level of the Buderus. He said in his entire career, he never had experienced a defect in a Buderus device. He also explained the difference in efficiency. In the peerless boiler, heat is transferred in a single pass around a heated chamber. The medium to be heated in the Buderus system passes three times, transferring more heat for each unit of oil burned. That information only increased my disappointment with what Haffner's's/Energy North represented to me and how they treated my mother once the inaccuracies and unfairness were brought to their attention. Conclusion: Good service and low oil prices. But pay attention to what is represented about equipment quality and efficiency. In retrospect, we should have stuck with the competing local dealer and installed the Buderus based system.

Our driveway was long overdue to be re-paved. We had a few companies give us quotes and decided on…read morePittore Bros Paving. We were very pleased with the discount and pricing for repaving. Nicole came and measured and gave us our quote and told us how the process works. We were booked later this month to get this done and lucky for us they had a sooner opening and now are driveway is brand new. We also had a walkway that goes from the front of the home to the back re-done as well. They all were very professional and did a beautiful job and updated us on findings as they worked. All was completed in one day. Nicole came back at the end of the day and sat down with us and went over the brochure on how to care for our new driveway. I love the team dynamics and how the owners are right there every step of the way from start to finish. Thank you all very much!

Obtained several driveway quotes and Nicole from Pittore provided the most comprehensive and…read morequality quote with details and sketch on what they proposed to pave including two coats of material machine laid. She gave us an appointment withing a very reasonable period of time (2 weeks or so) but called with a cancellation and they came in the next day and did an excellent job. the crew was very professional and pleasant. would highly recommend. great job and great value.

Very knowledgeable and helpful service technician did very thorough annual water heater…read moremaintenance. I will use them again and recommend this company.

I am a homeowner and I was very happy with Dan Dunn Plumbing. They roughed out a new bathroom in my…read morehouse and did the finish plumbing. They were very busy and their original start time estimate was out in the future quite a bit but they were able to squeeze us in much earlier. They offered very helpful suggestions on improving our plans. I had them do additional work while they were onsite. They were very flexible.

I needed a new oil tank and furnace. Southern New Hampshire Energy was quick and the service was…read moreabove and beyond, from the installers to the customer service agents. They installed both the tank in furnace in a day. They left my house with no indication that they were even here. Andrew was amazing with picking up the phone whenever we called with questions. I highly recommend Southern New Hampshire Energy. A plus service.