I've built 5 houses over the past 30 years with them and they have always been excellent in both…read morematerial quality and service.

The quality of products are excellent. However, I am disappointed in their customer service and…read moreespecially the lack of communication.

I've been coming here for the past 13yrs or so and have always appreciated a staff that actually…read moreunderstands their products and can offer sound advice, based on listening to what you really need. The prices are very reasonable and honestly, I wouldn't have a problem paying more, just based on the fact that each time, I can get hold of a staff member that is friendly. Knowledgeable and willing to listen and help. Lastly, it's amazing how quickly some of these other reviewers left such negative feedback. It really doesn't make sense to me and honestly, I don't believe their comments. I've never experienced, nor even witnessed any issues as such that would warrant a single start rating. Anyway, I'm glad that Arjays is local in Exeter and has always provided myself and several close friends with Knowledge and friendly support. Thanks Arjays management & staff! Abe

I agree with the others. The staff here is the best: friendly, helpful, kind…read more They have helped me maintain the house in the last two years since my husband died. Taught me how to use tools I'd never touched before. All with good humor and patience. Top Grades in all departments ! Love them. Sheila G

Tina!!!!! She's the best! Extremely knowledgeable, so patient and kind. It was such a pleasure…read morespeaking with her today. She helped me through every step of the process from questions, concerns and finalizing exactly what I needed. I got my samples ordered and I can't wait to share the final process! Thanks soooo much Tina!!!!

Great products, good value, excellent customer service and the convenience of a warehouse in…read moreCharlotte, NC makes WECORK a great solution to the typical flooring choices.

Online orders beware!…read more Ordered a tool from their website 2 weeks ago. Called today since I hadn't heard anything from them or seen anything on the credit card statement. Whoever answered phone said that they haven't taken online orders for years, said sorry and hung up on me. Not happy about giving out credit card info to closed storefront

I came in her looking for help remodeling two bathrooms in my home. I've never done this before, so…read moreI decided to find a place with a showroom to get some help. From the moment I walked in, I felt like nobody wanted to talk or work with me. I spoke with someone (purposely not naming names) who pacified my time there. I had a specific vision for what I was looking for and was disappointed in what he showed me. He told me they could work with my design and that they would text me and email me some information and I would be able to text pictures of my current bathrooms and we could get started from there. It has been over a week and I have received zero follow up. No text. No email. Nothing. I tried to call the store and the owner answered. I didn't know he was the owner and I tried to ask for a manager or someone who I could follow up with. I was told he was the manager and he was with a customer and I could call back. Didn't offer to let me speak to someone else in the store. Didn't offer to get my info and call me back. So, clearly I was dismissed again, so now I am done. I guess if you don't walk in wearing diamonds and clearly displaying your bank account balances, your money isn't good enough there. Not sure what you have to do to be taken seriously enough to get some follow up. But the owner seems like quite a jerk. Follow up is everything for a small business. If you're looking for proactive people who want to help you with a bathroom remodel, or remodels in my case, keep looking.

They were all great from start to finish. They recommended the colors to be used and booked one of…read morethe best painters I'ver ever seen. The staff communication was outstanding and they were able to schedule the job quickly. Now five days later the two rooms have been transformed....and look outstanding.

Big Jims was always a clearance/surplus operation, which has contracted from two locations into…read moreone. The amount of clearance/overstock is less, but the selection of new items is greater than before. Going in with those expectations, Big Jims is a solid resource for home improvement contractors and DIYers.

Just visited Big Jim's for the first time with a friend and had GREAT service. The gentleman we…read moreworked with was extremely patient. The door we bought was at an incredibly low price. Would definitely return for more doors. A comment on Kate's review - I don't understand why anyone would think that a credit of a specific discount type ($400 off delivery) could be applied to some other part of a order. If the $250 delivery fee that was negotiated (instead of a usual $400 fee) and was paid and then refunded, there is no $150 to apply somewhere else. The store's position on this makes sense to me.

Don Marcotte was excellent to work with! I had 5-6 different contractors come look at an issue with…read moreour master shower, and Don was the one I felt most comfortable with as he seemed knowledgeable, professional, and responsible. When we finally did the work, he and Cameron were responsive, easy to communicate with, good about sending me updates, friendly, respectful and delivered quality work as promised. I would use them again and highly recommend them to others!

From the owner: FREE estimates for flooring and tile - no strings attached ever!…read more We specialize in gorgeous hardwood, stone and tile floors with patterns and layouts that add beauty and value to your home or business, but we also do the regular things like repairs, carpet, and floating and vinyl floors. We've been in business for decades because we guarantee our work, use quality materials and have repeat customers. Call Don to find out why: (603) 235-2024 * Locally owned and operated since 1973