Worst customer service experience I have ever had in my life. Our generator is only three years…read moreold, but has needed three modules replaced. Last year the first one went out and was replaced at no charge to us by Rich A from Automated Living Solutions, as it was covered under our warranty with Canter Power Solutions. Early this year, two more needed to be replaced, yet when Rich did the exact same thing he had done a few months prior for the first module) he let us know there was a $660 bill and that it was not covered under warranty. We were confused, but giving him the benefit of the doubt, paid the bill. (We had the contract transferred to our names upon the purchase of our home about a year ago, and so are not particularly familiar with it having not been the ones that signed it.) Rich asked that the check be made out to his name rather than his business which also made me uncomfortable. We reached out to Canter for clarification on why this was not covered, and received multiple emails from Shelley Taylor (see a couple attached) letting us know that the charge was in error, the parts and labor were covered under warranty, and instructing Rich, the contractor, to refund the cost to us. (Interesting to note that the one positive review for this business is from Rich himself.) Long story short, they are now refusing to pay saying that it actually isn't covered by warranty. It has been over a month and I am still fighting with upper management at Canter to try and come to a resolution. I am beyond shocked at the experience I have had and would never ever recommend Automated Living Solutions.

Great place to work. Awesome co-workers and work environment. If your looking for the best only…read moretrust the best and automated living solutions is the best friendly professional and respected by many.

I had an issue with some circuits in my home office that was causing the blowing the breaker. I…read moretried troubleshooting it myself, and found the limits of my capabilities. I gave EES a call, and they scheduled an appointment the same day. They gave me diagnosis fees, and hourly rates over the phone so that I knew the general cost scope for the repairs. They gave me a time that they would arrive, and were right on time. The electrician was very professional, uniformed, and wore a covid mask. He came in and got to work, and had the problem whipped in no time. He had everything he needed to do the diagnosis, and fix the problem on the spot. I was really happy with the over all cost of the trouble shooting and repair work. I was expecting it to me more. It was very reasonable for the amount of time and effort put into fixing the problem. I seriously spent at least 3 Saturdays trying to figure this out myself, and I'm kicking myself for not just calling these guys sooner. If you are reading this, you know that it can be very difficult to find skilled professionals in the low country. I not only recommend this company, but while he was here, we talked about 2 other jobs that I will be using them for in the future. I was very pleased with the experience, and highly recommend this company. 100%

I had ALL of my electric work replaced in an historic in downtown Charleston, SC. condo. They did…read morea great job; the cost in advance and are very responsive! Nathan was great; I can only describe them with superlatives.

Extremely professional! Has helped me with all new light fixtures in my new to me home. Has helped…read moreupdate gutters, TV mounts, assemble furniture, replace window treatments and outlets. John is reliable, responsible, creative and dependable. Highly Recommend

I would highly recommend! He showed up right on time, and finished the project quickly, making sure…read moreeverything was done just right. The replacement microwave I purchased was damaged upon taking it out of the box. He returned to Lowe's for me, worked with management there, and I was able to get a replacement microwave (a more expensive model) for the same price due to him working with them on my behalf. I will definitely use this company again for any of my repair or electric needs!

Replaced 4 ceiling fans for us, very knowledgable and friendly. Also has the best price in town and…read morewe were able to get everything scheduled and completed in a week. Would definately recommend him and will call him for any electrical needs

Tony is a true professional and arrived when scheduled. He understood my concerns and quickly and…read moreefficiently completed the two projects. I highly recommend Trident Electric.

We hired Sievert Electrical to install power to our new hot tub and they did a great job! In the…read moreprocess I got to know Bobbie Compton #ServiceStarShoutOut- who is the person who answers the emails and schedules all the coordination. She is a HOOT and so so helpful. In the past few months we have used them several times for all kinds of small electrical jobs we otherwise may not have gotten around to dealing with had Bobbie not been so wonderful to work with. We had an electrical mystery where random things seemed to stop working- Bobbie and the Sievert team kept working on it until it was all resolved. We couldn't be happier!!

I wish I could give Sievert a better review. I purchased a home on James Island and hired Sievert…read moreto completely re-wire the home while I was away for approximately four weeks and the work was completed before I returned to the house. Upon my return to Charleston, the following issues had to be addressed: 1. The fiber optic cable going into the home had been severed by the electricians who had pulled it out of the wall (versus properly unplugging it from the unit). AT&T had to have a service technician re-install the fiber optic cable the next day when I realized I had no Wi-Fi. 2. My heat wasn't working and I couldn't figure out why. After my husband went up into the crawl space the next day, he realized that the furnace's non-fused disconnect had been reconnected improperly (the 2-pole pullout had been reinserted upside down). 3. My dishwasher no longer worked. I called and reported it to the company. Sievert Electrical sent the same two-man crew who had done the job to fix this issue once we complained. The lead crew member told us that the dishwasher was old and needed to be replaced. Okay, sure. We spent $700 on a new dishwasher. Surprise, the new dishwasher wasn't working either. We found out that the problem was that two circuits (one of which was unused, the other connected to the dishwasher) had their neutral wires reversed. The new dishwasher worked immediately after the neutral wires were changed. So essentially we replaced a perfectly good dishwasher for no reason. (Of note, Sievert Electrical never responded to our email indicating we replaced the dishwasher and THEN found out it was an electrical issue, not a dishwasher issue). 4. Multiple electrical outlets had been installed sloppily and were either too recessed from the wall OR were sticking out of the wall such that there was a gap between the wall and the outlet covers. Sievert Electrical sent the same two-man crew to fix this issue once we complained and they fixed the problem. 5. All of the 3-way and 4-way switches were installed improperly and needed to be fixed so that one switch wasn't controlling the other switches (meaning that when I first arrived home, if one switch was in the "off" position, the rest of the switches wouldn't work). Sievert Electrical sent the same two-man crew to fix this issue once we complained. 6. The metal headboard of our bed was dented. Not a big deal because it is mostly on the back side of the headboard so it's not very noticeable when pushed back against the wall. But it would have been nice to have known about this issue before we walked back into the house for the first time in a month. 7. After the two-man crew returned the following week to correct some of the issues above, we noticed that several outlets which HAD been working were now no longer working. This time, Sievert sent a different crew to our house to take a look. They told us that the reason the outlets weren't working was because a wire came loose in a switch box that powered the room's outlets. They fixed the issue. We had a few estimates done for this job and Sievert Electrical was not the lowest. However, we chose this contractor because the gentleman who gave us the estimate was knowledgeable and personable and we felt very confident that the job would be done correctly after we spoke to him. However, given the number of issues we experienced, we would not recommend this contractor or at least not the specific crew who handled our job.

Jerry helped us wire our new garage and garage apartments and did a fabulous job! Easy to work…read morewith, fair pricing, dependable. Will definitely be using again in the future.

Gerard was professional, helpful, and knowledgeable! We had to run a line from our breaker box to…read morethe backyard for a swim spa installation and he was prompt, neat, and his work was high quality. We would recommend him to anyone needing an electrician.

Zero Star Called and…read moreset up appt to do electrical outlet repairs/replacement. Agreement on Price and set up appointment. Hour before to be at my home, received phone call stating he was in an accident and was unable to make appt. Since that time I have called numerous times to see how Mr. Lindsey was and when did he think he would be able to come and complete job. NOT ONE, NOT ONE RETURNED CALL, or TEXT to say that he was injured, did not want the job, or if he was even going to do job. Very UNPROFESSIONAL, even if he was injured, he could return the call or the Son and let me know if he is even bothering to do my job.

My kitchen ceiling lights would not come on, so I was in need of an electrician to find the…read moreproblem. I got a recommendation for your company from NextDoor and called Matt. Matt was in the area when I called him and came to my house quickly. He found the problem quickly and we talked about future work I want done. I am very please with the price of his service and look forward to dealing with him in the future.

Zack is a very pleasant young man that came to move a can light improperly installed and most…read moredefinitely not symmetrical with others in the room. I noticed that and it bothered me every time I walked in that room. He knew what to do and did it by cutting a hole in the proper place by climbing to the attic and walking carefully on the 2X4's Afterwards he cleaned the mess caused by the insulation that unavoidably ended up on the floor. They do not do sheetrock repair Will call them again for any electrical work

I called Power Plus Electric to get a dimmer switch installed on a ceiling/fan light. The guy I…read morespoke with quoted me a price that was twice as much as the previous time I had a dimmer switch installed by Power Plus Electric. I asked him why it couldn't be installed for the same price as before. He said he would look up my previous charges and get back to me but he never called me back, and will not accept my calls or return my calls. EXTREMELY UNPROFESSIONAL!!!