By far, the worst and most stressful moving experience in my life!! I told them I had a 3 bdr/2 bath apartment with garage and tons of plants. Very upfront with what needed to be moved because some moving companies will not move plants. The minute she got out of the truck she started telling me what the couldn't move, plants being one of them, liquids (gal jugs of unopened water) lawnmowers and can't remember what all they couldn't take. I reused used boxes some were stained and she wouldn't take them because they may leak. I told her I was upfront about the plants and was never told they were a problem! Then asked me to pay more to get another guy there. Which I agreed. Whatever it took to get the job done. My lease was up and back was against the wall. Then they said they were done and there were several boxes, items, including plants that they had not loaded. The project manager got mad when I told her that was unacceptable that I was paying them to move all my belongings and not just some. She started yelling, sat boxes down at the top of the stairs, called me outside my name. I had knee surgery and it made it difficult for me to get down the stairs. called I was furious when I got to my new place, their manager was already there and was very nice. I told her they did not take everything, they left the doors off the hinges and their cordless tools. Needless to say they did go back and get more of my belongings but I think they only did that because they had left their cordless tools behind. They took my bed apart and broke one of the slats under the mattress. Did not put all the screws back in and it squeaked and was wobbly. I had to remove the mattress, go buy screws and put it together properly! My son and I still had to go back and load boxes and other item into our cars but at least the large heavy items made it to the house. Would NOT recommend or use again!! read more

THIS IS NOT THE MOVER YOU WANT TO USE!! Not only did they scratch& dent,(at least 20 dents),the washer and dryer, over $20,000.00 in tools , expensive flashlights, an $1,800.00 Korean jewelry box and a leather coat came up missing. They only pay these people 8 bucks an hour and we heard all about it. The workers actually bragged about not graduating high school. They complained about hating their job and the tight wad pay. One guy claimed he never got out of Grade school ! We are both disabled and in addition to running out before they assembled a bed, they took our Safety ladder. They tried to reuse garment boxes by distracting us and ACTUALLY went into our closet and dumped clothes there. On the first day, we caught them crushing $1,800.00 suits into a 2' x 2' box. That was over $100.00 alone to get them re cleaned and pressed. They claimed to be bonded and insured. I personally never saw the bond. So, when we filed a claim, THEY REFUSED TO PAY IT. The old man Eldred could care less as he said he'd review it. Turned out, he went back to Florida. If your that hard up for a mover and have to use them, insist on a written guarantee of reimbursement up front and in writing. Any other mover has to be better than these amateurs. One other thing to do is hire a spotter to watch them load the truck. What goes on is NOT a guarantee it's coming off. Also, the crew chief was asking us for narcotics. He got an Aleve, lol. We did file a police report. Six of them were called in but nobody ratted anyone out. Figures. Hopefully our insurance company is suing them through subrogation. read more

Do not use this company under any circumstances. When the packers arrived at our home, my husband and I knew we would have problems, and we definitely did although we never expected THEFT. Two women packers, one of them named Lori, packed my handbags in two enormous boxes and smashed them in the boxes with a full sized fan on the top. I had to stop them and pack them myself. When I checked the wardrobes after they left that day, one of the packers had placed two of my best professional suits on top of the bar in one of the wardrobes, so I unpacked and repacked several wardrobes. My husband repacked many items from the kitchen because we were concerned about breakage. In addition, my husband and I packed at least half of our belongings ourselves (not counting the wardrobes and boxes we repacked). My husband packed his entire workshop on his own plus our fine china and crystal because we didn't trust these packers. We bought our own boxes and tape for all of this. On the day before the North American Van Lines truck was supposed to arrive, we received a phone call from Becky telling us we did not have a truck for the scheduled moving day of June 4. She said that we might have a truck in the next few days, but we did not. After numerous phone calls with North American, we had a driver from Allied for June 11. Because my husband and I left for our new home, we asked a friend to observe the loading. The moving team bounced a glass case down the front stairs and broke the mirrors in it. Glass inserts for our dining room table were broken when they arrived in Georgia. Worse still, Lori (that packer) stole 5 area rugs from our home, three of which were custom made. She put these rugs in her truck and drove off, telling our friend that we hadn't tipped her and she was going to take them. She also told our friend that we had told her she could have them, which was ridiculous. The reason we didn't tip her was because of her poor job packing. Why would we tip someone who didn't even pack all of our belongings and when she did, packed them so badly that we had to repack boxes and wardrobes? That's not why we paid for a moving company! When our belongings arrived in Georgia, we were missing so many items (in addition to our rugs) that my husband had to return to our house, pack the rest of the items, rent a trailer, and bring the rest to Georgia. When he went to pick up the rugs that the owner found at Lori's home, guess who was still working there? Lori. In other words, the owner didn't care that she had stolen our property. I'm working on our claim right now, but nothing can repay theft, inconvenience, and hardships we experienced from this business. If you don't mind theft, breakage, repacking boxes, and packing lots of your belongings on your own, I guess you'd like them. If you care about your belongings and like honest employees, run before you call Eldred. HORRIBLE experience. read more

BEWARE of this company- I recently used Eldred to move and they damaged multiple pieces of my property. For two months I went rounds with the owners trying to file a claim, they would not return my calls and on a few occasions when I did actually speak with them they assured me they would return my call the following day, which they never would. On one occasion the owner actually told me she did not return my call because she had a migraine! Needless to say after two months I was in the same boat I started in so I filed a complaint with the Better Business Bureau to which they never responded as well. If you value your property do not use this company besides being extremely unprofessional if they damage your household goods they will not replace or even acknowledge fault. read more

The crew that showed up to our house broke a kitchen chair by grabbing it by the arms instead of by the seat. After a month of waiting for a response to get the chair fixed, we had to call the office to see when they were going to come out and fix it. The lady at the desk stated her crew told her the arm on the chair was broken before and they were not at fault. So not only did the crew break our property, but lied about it as well. Never use this company. read more

great customer service over the phone with the estimator. when crew arrived they were polite and cautious bout our moving our items. I would recommend Eldred Movers to all my friends. read more

I have used them to move a few different times and each time I receive great customer service and professional service. They packed my antique glass so well that nothing was damaged! I will be using them again if I need to move. read more