Customer service is nonexistent. Lady in the front desk is a rude m_th head and doctor Kevin Parekh…read moreis a great as hole. Incompetent. Terrible people to deal with. Do not recommend. They dont know what they're doing. 100%. Please listen to me. Do not let the touch your teeth. They will hurt, and it will 100% go down hill from there. Lady in the front desk is rude, and she can't keep her terrible opinions to herself, like a normal decent person would. Always complaining about your insurance. Beware, you've been warned. These A holes are next level terrible. If you decide to go and it's still bad, leave a review

Landmark Dental is an absolute disaster of a business, and their incompetence knows no bounds…read more I have signed proof that I paid you, yet I've now received FOUR separate phone calls in TWO days harassing me for money I sent weeks ago.Your billing department is either utterly inept or deliberately malicious--either way, it's unacceptable. But let's take a trip down memory lane and revisit just how awful Landmark Dental has been. In 2020 and 2021, I had dental work done here. My dentist, Kevin, upgraded my composite tooth to a porcelain one WITHOUT my consent. At the time, there was no way I could have afforded a $2,000 tooth--I specifically selected the cheapest option. When I arrived to get the crown, Kevin casually informed me it was a "wedding present" since I had recently gotten engaged. Fast forward to when I tried to schedule a cleaning before my wedding, and suddenly, Landmark decided I owed them for that porcelain tooth I never agreed to. I asked if they had even bothered to file a claim with my excellent dental insurance--of course, they hadn't. They assured me they would, but for six months, I had to battle with their utterly incompetent employee, Dee, because my insurance never received the claim. Landmark eventually stopped answering my calls entirely, leaving me to move on with my life. Now, four years later, here we are again--Landmark harassing me, ignoring all logic, and making my life difficult. And the cherry on top? I even paid for the porcelain tooth I never authorized, yet I'm STILL being hounded for money. This place is a joke. Their billing department is a nightmare, their customer service is nonexistent, and their ethics are questionable at best. If you're thinking about going to Landmark Dental.

Starting October 2021 I had an implant procedure done at this facility. Andexperience has been…read moregreat the dentist certainly seems to know his way around and his assistants are very good to Lplllpppp with. Long process but it has turned out well. The "tooth" was attached to the implant and it fit perfectly, no adjustment needed. That makes me a big fan of the digital scan they do versus the old way with those trays Dentists stuck in your mouth that were full of that sloppy goo that had to form "impressions". Impressions never yielded the results were the digital scan process did, for me any way

Dr Vasquez (dentist) was exceptional. Staff was as well. Very friendly and efficient. They accepted…read moremy insurance and did all the paperwork. Very highly recommend this group.

I had a molar removed here. The tooth was decayed, had a big whole in it, had to be broken up with…read morea drill, removed in pieces. In doing so, the dentist broke off a piece of my jawbone. I went back in to see about removing what I thought was a piece of my old tooth, complained about headaches. I was told by Dr. Kates that it was actually a piece of jawbone. He said that my headaches were because of my heart/blood pressure condition, referred to a heart attack that I had in 1964 or something. I was born in 1977. He had the wrong chart. The guy who had the heart attack was one cubicle over. Dr. Kates will remove the piece of jawbone for free, but I am afraid to go back.

I absolutely love this place and would recommend it to everyone. The staff is super friendly and…read moreprofessional. Dr Nada Samir was so sweet and patient with me I won't go anywhere else now. The dental tech was great too. I have had a lot of work done here and used 4 different dentists at this location and the Fairfield location, including Dr Kates. Every dentist I have used at this office was great and they work with their cash patients.

03/24/2026 A crown fell off my back jaw tooth. I went to see Dr. Fabian with the intent of having…read morethe crown reseated. Unfortunately, most of the tooth had came out with the crown. This meant there was nothing to attach a new crown to, so I had to have that tooth removed. Dr. Fabian was so gentle pulling the remainder of the tooth and below the gum tooth and roots. He made sure to give me enough shots to totally numb the area. Usually when I had a tooth removed in the past, there was a great deal of pressure used. Dr. Fabian just gently used a side to side loosening then pulling method. It took awhile, not long, but a lot less pressure, than a straight pull, pull, pull out method. He was very patient, knowledgeable and professional. His staff is the best. The entire office so nice, friendly and caring. I drive 27 miles one way to get any of my dental services done by this office.

Drs. Ahlborn and Fabian and their team are absolutely fabulous! Their office is immaculate and so…read morebeautiful. My kiddos loved the kind hygienists and thought Dr. Fabian was friendly and funny! My husband and I both saw Dr. Fabian as well and we were very impressed by his knowledge, insight and professionalism.

I highly recommend this dentist. My husband and I have been patients of his since he started his…read morepractice there on Davis highway. He is kind, caring and very knowledgeable. He uses the best equipment/technology. We love that he has avery cool machine that is able to make a crown in his office in just a couple of hours as you wait. And then there's the staff which we absolutely adore, fun and full of smiles. Just all around top notch dentistry.

On a Sunday, I broke a tooth. By Wednesday at 11:00 AM, I walked out of Sackheim Dental with a…read morenew, permanent, painlessly fitted crown. Dr(s). Sackheim were referred to me by another professional in the field of Dentistry. I couldn't be more thrilled with this office. Starting with every friendly and kind staff member (Victoria at the front desk), the extreme cleanliness of the office, the professionalism and caring of Doctor Sackheim and his assistant Morgan, and the efficiency with which everyone took care of me. Their state-of-the-art equipment eliminated the need for the horrible goopy stuff that goes in your mouth to make an impression (makes me feel like I'm choking). They make their crowns in the office, while you wait, and there is no need to get a temporary crown and return for another long visit. I am SO happy to have met Dr. Sackheim and his staff. After trying 3 Dentists since moving to Pensacola, I have finally found someone I trust and am comfortable with. I was dreading that I would have to deal with this broken tooth, but they made it a truly easy experience. Thank you all!

I'm happy with my experience! Dr Durtschi is professional, kind, and efficient. Unfortunately a…read moreroot canal he performed last year didn't take, but he refunded me so I could go see a specialist. I still have my tooth and I'm out of pain.

STAY AWAY! Worst dentist office ever. Extremely rude "dentist". Horrible bedside manner. Went in…read morefor appt and waited about 20 min. Got X-rays as soon as I got to the exam room. Then about an hour goes by after X-rays. A different lady comes in. I was told by her that he would be 10 more min. Asked for the tv to be turned on and it wouldnt work so I had to download a free app for their tv to fix it. I noticed a little camera right above the tv. I thought that was odd. About 35min goes by and still no dentist. So I have now waited almost an hour and a half after X-rays. They didn't even start my cleaning. Finally I hear him talking to the person in the next room. He was in there maybe 5 min. He comes into my exam room and asks if I had any concerns. I started telling him about the "zingers" I have on the bottom left. He asked when like brushing my teeth? And I did no, it's only with the instruments and toothpicks and such. He says how about you let me do my job. I said wait, you just asked me if I had any issues and I'm telling you. I sat up in the chair and asked what's going on. He ripped off his gloves and says how about this, we will cancel this appt and won't charge you. I was shocked! Such bizarre treatment. Who does this! The lady in the back was like I don't know what's wrong. I was leaving and asked about the camera in the room. They said it's all recorded. So I asked for a copy of what just happened. She came back and said he told her it was not working. How insane?! Such a weird visit! Of course the camera isn't working. When leaving I started asking the ladies upfront if he was ok if he just got bad news or what. They laughed and just said you better leave now. I told the ladies upfront that they were nice while I was leaving. He came around the corner and started in on me about me telling him how to do his job while he stood out of site. I have no idea what his issue was. I said today this just cost you guy 3 new patients. The brown haired lady laughed. She said were doing just fine. I said well word of mouth works too I will let others know how he acted towards me. There were no other patients waiting in the waiting room when I was checking out. I can't imagine how they stay in business with this treatment of patients. I noticed when sitting in the parking lot that he stormed out and got into his silver Buick and raced off. He wasn't even in the office maybe 10min or less. Also, they want you to leave a credit card on file so they can charge you for missed appointments and cancelations. I kept my ppwk and didn't fill it out.

I would highly recommend this office and Dr Avery to my family and friends. My husband and I…read morerecently moved to Fairhope and were looking for a dental office that truly cares about their patients. From the first time we stepped into Fairhope Bay Dental, we knew we had found such a place. The office staff is friendly, helpful, and kind. The hygienist is professional, knowledgeable, and thorough. Dr Avery is top notch and knows his stuff! The services he offers covers everything a dental patient could possible need. He even has conscious sedation for anxious dental patients like me and let me say it really works! During my latest procedure, I felt no pain and don't remember a thing. Recently Dr Avery repaired my smile from one I hid from embarrassment. I had ugly, brown, stained bottom teeth that made me feel so self conscious I would hide my smile most of the time. Dr Avery changed all that! Now I smile a lot to show my happiness because Dr Avery restored my bottom teeth to look even better than natural teeth in my opinion. Thank you Dr Avery for giving me my smile back!! And a very special 'thank you' to his friendly office personnel for their warm hospitality and kindness shown to new patients like us.

I highly recommend Dr Avery and his staff. I had to have a lot of work done . My problem was…read morebeing terrified of the dentist kept me from seeking care. Dr Avery and his entire staff was great including his therapy dog, Cappy.

They never answer the phone!!! My husband had an appointment and got the time wrong by 30 min…read more They called him 3 min after his scheduled time to ask if he was going to be making it. He missed the call and called right back and they didn't answer. He arrived 5 minutes later, still within 15 min. Of his actual scheduled time, and they refused to see him. Receptionist was rude and non accommodating. Otherwise, this place is nice and the actual hygienist and dentist are great but front office experience can make or break a business.

Office managers are horrible! I am double covered with 2 insurance companies and this stupid office…read morekeeps sending me a bill saying insurance hasn't paid. Called insurance and they have zero claims . Office refuses to call insurance to figure it out! That's their damn job. Girl was very rude and unprofessional. If they want to get paid, pick up the phone and do your job! Never going there again. This has been going on for a year!!! Unacceptable