From frequenting a national caregiver's forum, I know how absolutely rare this service is. When…read morefaced with finding care facilities, most people in the U.S. have to go it alone or with a patchwork of insufficient advice from profit-driven referral agencies or underfunded social organizations. They dig through marketing materials, sales pitches, and inconsistent pricing models and juggle site visits, never getting the inside scoop to have confidence that they're selecting the best fit for their loved one. After a phone interview exploring everything from ADL needs to personality quirks, TCC took that data, came back to us within a week with their 4 top suggestions. They offered a rundown of exactly why each would fit with knowledge of the history of each, their business practices, style of care, staffing levels, along with an apples-to-apples comparison of monthly costs. Our TCC rep met us for site visits scheduled across two days, and made sure we got the info we needed, asking questions once ours were done to fill in any gaps. At each site, we spent a few minutes after meeting with the staff to talk to our rep and she ensured we had what we needed and shared her insights about the visit. When we'd completed all the visits, we spent a few days making a decision. We had what we needed to understand the daily experience as well as both short and long-term financial effects including the impact of a potential future switch to Medicaid funding at each option. We let our rep know, and she informed each home of our decision so we were ready to coordinate with the chosen home on move-in preparation. There is truly no substitution for the amount of knowledge and guidance that you get from TCC. A year later, it's clear we found the best place for our situation with their help. They're awesome and I recommend that everyone researching an assisted living, memory care, or similar facility call them first.

I originally worked with this company six years ago when my mom broke her arm, and we started…read morelooking at senior living. I had an amazing experience then and using them again this year in April 2025 was no different. We worked with Diana, who was so kind, compassionate, and super knowledgeable about senior living and all the details that go with it. She helped us set up many tours and patiently attended each tour, providing guidance and asking great questions. I could not have asked for a better experience. We found a great place for my mom and I'm very thankful that Diana was such a great resource for us, guiding us to companies that could help my mom move, asking great questions and making sure we fully understood what each place provided. Plus her presence was very calming. I highly recommend Twin Cities Care!

Employee Review: Yonnie Marble Company: Global Health Link…read moreDate of Review: July 17, 2025 Reviewer: Judy Yang I am writing to commend Yonnie Marble for her exceptional service in assisting me with my global health benefits. Her professionalism and dedication significantly eased a complex process. regarding my benefits and needs for the service they provide. Overall it was a positive, and comforting experience meeting her. We cover some of the types of service they provide that I had questions about for example: * Claim processing? * Policy explanation/enrollment? * Finding providers overseas? * Emergency assistance? * General inquiries about benefits? * Pre-authorization for a medical procedure? Yonnie was professional and follow up with me every time we meet to see if I had any further questions and or concerns. She was great helping me understand the service they provide. I would recommend her to anyone who ask about Yonnie Marble or if anyone who needed service from Global Health Link ask fir Yonnie Marble she's great.

Absolutely fantastic business! From start to finish, the people there went above and beyond to…read moreprovide exceptional service. They were incredibly professional, knowledgeable, and genuinely cared about making sure everything was perfect.

Be careful when deciding to place a loved one at a Lifespark community. They are sure to tell you…read morethat they are transparent. I can only speak about Polar Ridge in North Saint Paul. I have witnessed many things that have not been addressed accordingly. They don't like reviews that are true and will delete them. Hope you get to read this before that happens.

I am writing this review on a Lifespark community called Eagle Point Senior Living in Appleton, WI…read more My mom moved in as independent living and after less than a year moved to assisted living. We picked this place because it's beautiful and everyone working there is very nice. They have nice amenities and mom could be social and meet some nice residence. It is a very expensive place but because mom wouldn't have to move as her needs changed we thought it would be best. She lived at Eagle Point for just over 2 years on a month to month lease and my mom passed away on 4/8/2026. They had her money for rent for the month of April and level 2 assisted living. Since they did not provide care for most of April we were expecting a refund for assisted living portion and was told we would be receiving it. But they took rent out of the refund for May until the 8th. Instead of getting over a thousand back we got just over $200. Just want anyone moving there to beware of this. Also thinking she would not have to move even if she ran out of money was not true. Your put on a waiting list and if there is not a studio available you have to leave. At over $5k a month to live there paying her own way over 2 years we had that worry. CNA were very nice but they did go through a lot of new ones in the 2 years. If it weren't for Hospice care coming in addition the Eagle Point staff, mom would not have had the care she needed in her last couple months. CNA's at Eagle Point do not have a good leader and they do not have enough of them. They are over worked and frequently need to rush to another resident feeling like they couldn't provide the care they wanted to give. I know options for this type of living are not good. If we could have found a place for mom to have in house care we would have done that towards her last months.

Touching Hearts at Home has been providing care for my Mom for about a year and a half and they are…read morewonderful. When the women who provide care for my Mom come into our home they are like family. My Mom always looks forward to the days when they will be here. I have complete confidence in the care they provide and wholeheartedly recommend them to anyone looking for care for a loved one.

I'm sorry to report that I went with a lot of hopes for service to this company. The staff is nice,…read morebut extremely unreliable. I have had cancellations with less than a 3 hour window on the same day, and multiple times. The homes are staff is not held accountable for their cancellations by the company and the client is left in the lurch. They mean well, but the service is subpar and unreliable. I wouldn't recommend this and hope more options for home care and service for seniors develop in the market

The Assisted Living-Apartments would get 5 stars from me!!! But I knocked one star off due to my…read moredad's recent visit to the attached temporary rehab center where he spent two weeks. My parents both live in the apartments and they love it! It is perfect! It is a small, family community and I cannot tell you enough how wonderful it is to know my mom and dad are in a very safe, clean, wonderful, community. They love their cozy apartment and have made many friends. The staff is truly amazing!! All of them!! When I stay, I rent the suite a few doors down from them for only $70 a night and it is so comfortable. I think I would give the rehab center next door 3 stars. Although their response to my concerns were really receptive and supportive, there were some very disheartening moments that I would not expect from any medical institution, especially those that care for the elderly. In those first 3 - 4 days I had to painstakingly remind nurses to not bump into his feet as he has extremely painful neuropathy - which of course they knew. It happened several times in those first days. My dad is very sharp, but has trouble hearing. Unless I was with him, he could not understand a single staff member. No matter how many times I tried to tell them. I can very easily communicate with my dad. All I have to do is face him and speak up a few octaves. Their problem with this resulted in my dad never knowing what they were saying if I wasn't there around the clock. I had to ask aids to shut the bathroom door so he can use the restroom with some dignity and many times my dad had to push his button for pain meds up to 3 x waiting up to 50 minutes. I also cleaned his room while I was there with a broom I found. My brother and I would hear the woman next door asking for help and we would have to go in there and show her how to use her button. On the second day, it was a bad day for my dad and as I left to thank the nurse, I was in tears, and wanted to connect with her as she seemed abrupt with me. She just waved and said ya, no problem. I expressed these concerns with the admin, head nurse, nutritionist, therapists and they were all very thankful because they said we would not know how to improve if families didn't advocate. I handled meeting with them kindly and vulnerably and they continued to communicate with me via email and phone throughout the rest of my dad's two weeks. 3 stars is good. His room was wonderful and he got really great care from many and his therapists got him home early! For those things I am grateful. I just feel sad for folks who do not have a family member to check with them often. Especially during their first week. I can't help but think that some staff, like any work place, are less compassionate with patients who have no advocacy.

Honestly this place is terrible no words can explain how bad it is. I wouldn't even give it a one…read morestar. The staff is overworked, underpaid, hard-work goes unnoticed and unappreciated. Management is terrible, they expect all these expectations/high quality services from staff and employees but cant seem to notice that they're over working us. We are so tired trying to keep up with the pace of the work load. Doing our very best in every possible way to provide the best quality care for our residents. We love our job, thats why we tend to stay here so long and work for our residents. Please higher more people to put on the floor or give us a raise. So it seems like our work is actually worth something because the work load and pay isn't balanced. Additionally, instead of providing all these educational learning resources, because of how many warnings this building has gone through. Maybe we should look at why it even happened that way in the first place. Because literally everything we do is in a time crunch, of course accidents are bound to happen. Like it would be nicer if you hired more people to work, the work will be evenly distributed. There would be less of a rush and for things to be done correctly/accurately. But that int a topic y'all are ready to talk about because we know y'all can afford to hire more people to work but choose not to. Lastly, standing up for staff and employees. We are usually the first people to get accused of something and not even our own employer stands up for us. Which is why so many people leave. For example, one staff member that used to work there was accused of abusing a resident and was interrogated by police officers. After the interrogation they literally begged her to stay and work because they were so short staffed. When she was supposed to go on leave due to the allegations, and for an investigation. It was probably so traumatic for her but they just expected her to continue working. When her livelihood was on the line. Which just demonstrates that there is no support for their staff and employees. So furthermore, do a better job, there is a lot of improvements that need to be made. Im even surprised this place is still running and operating when administration is doing bare minimum and it just trickles down to all of us.

The most wonderful health care facility around, my family member lived there for seven years - they…read moretook exceptional care of him.

Christian Community Home is a great place to work! Every department works together to give our…read moreresident's the best quality of care!

Exceptional patient-centered care, dedicated and knowledgable therapy staff that provides therapy…read moreto inpatient and outpatients, compassionate staff, and collaborative work environment.

This place is great!! The quality of care is 110% better than where my sister came from and the…read morestaff are very friendly and caring. It's a beautiful house in a great neighborhood.