From frequenting a national caregiver's forum, I know how absolutely rare this service is. When faced with finding care facilities, most people in the U.S. have to go it alone or with a patchwork of insufficient advice from profit-driven referral agencies or underfunded social organizations. They dig through marketing materials, sales pitches, and inconsistent pricing models and juggle site visits, never getting the inside scoop to have confidence that they're selecting the best fit for their loved one. After a phone interview exploring everything from ADL needs to personality quirks, TCC took that data, came back to us within a week with their 4 top suggestions. They offered a rundown of exactly why each would fit with knowledge of the history of each, their business practices, style of care, staffing levels, along with an apples-to-apples comparison of monthly costs. Our TCC rep met us for site visits scheduled across two days, and made sure we got the info we needed, asking questions once ours were done to fill in any gaps. At each site, we spent a few minutes after meeting with the staff to talk to our rep and she ensured we had what we needed and shared her insights about the visit. When we'd completed all the visits, we spent a few days making a decision. We had what we needed to understand the daily experience as well as both short and long-term financial effects including the impact of a potential future switch to Medicaid funding at each option. We let our rep know, and she informed each home of our decision so we were ready to coordinate with the chosen home on move-in preparation. There is truly no substitution for the amount of knowledge and guidance that you get from TCC. A year later, it's clear we found the best place for our situation with their help. They're awesome and I recommend that everyone researching an assisted living, memory care, or similar facility call them first. read more

Diana was great! She listened to me about my mother needs and what we were looking for. She met with my mother and explained everything and dispelled her fears. I would recommend reaching out to Twin Cities Care. read more

I originally worked with this company six years ago when my mom broke her arm, and we started looking at senior living. I had an amazing experience then and using them again this year in April 2025 was no different. We worked with Diana, who was so kind, compassionate, and super knowledgeable about senior living and all the details that go with it. She helped us set up many tours and patiently attended each tour, providing guidance and asking great questions. I could not have asked for a better experience. We found a great place for my mom and I'm very thankful that Diana was such a great resource for us, guiding us to companies that could help my mom move, asking great questions and making sure we fully understood what each place provided. Plus her presence was very calming. I highly recommend Twin Cities Care! read more

I am so grateful to Jennifer at Twin cities care. She helped us find a memory care for my dad during a very difficult time. She is extremely knowledgeable, excellent communicator and so kind. It was a tremendous relief to me once she got involved and I didn't have to navigate this by myself. Highly recommend! read more

Twin Cities Care helped me find a memory care facility for my dad, they were recommended by my dad's social worker. I worked with Jonathan and he was so compassionate, so professional, and so knowledgeable about all the options available to my dad. I had to do this from across the country and it was such a blessing to have Jonathan's help. He made an incredibly stressful situation much more manageable. So grateful. read more

Nope. Nope. Nope. We contacted Jonathan after searching and researching AL residences in an urgent need. He nixed some AL facilities as well as some residential care homes we considered, as well as recommending 2 AL facilities. We went with him to Sunrise of Golden Valley. I have to say there were some statements made that gave me pause, as well as a few mixed reviews, but we felt pressured by the need for transferring my mother from rehab. (Senior living facilities have an ebb and flow (paraphrase); "I really think Sunrise is on the upswing"). And he seemed over enthusiastic on our visit. My mother had to cope with moving from independent living to hospital to rehab to 4 months at Sunrise to Care Suites of Edina in the space of 6 months. It is very difficult in this industry to find the truth underneath all of the hype of corporate senior living facility marketing as well as the corporate senior advising companies. I thought Jonathan would be well acquainted as a local well known advisor. He is. I had a recommendation for him by a retired advisor colleague. Speaking of Sunrise is exhausting. My tip is to search the jobs posted on indeed.com. Every single position at the Golden Valley location was advertised. Two to four wks in Sunrise the exec director and bookkeeper were gone. The rec director left. The chef left. The sales person was corporate and went on to the next Sunrise stint. The aides were not CNAs but hired off the street for on the job training. Communication nonexistent. Calls or emails (to the head RN) were unanswered. Call lights not answered. Supplies not ordered. There were many days that the aides cooked and served the meals. Disturbing. Hygiene after care? Hand washing, gloves, covering patient care clothing? Food handling permit? Who is in charge here? Who do we call? It appeared the aides ran the place. That care was spotty depending on who was on. Two aides for the whole facility at night. On and on... exhausting, maddening. I found CareSuites accidentally while looking at indeed.com for the posted job ads for Sunrise. (Every.single.position. advertised.) I surmise that Jonathan's company works with the corporate facilities that will pay him. (ok, of course.) I wouldn't expect anything different than the national senior care advisors. CareSuites was a Godsend. My mother had 9 months there before she passed May 2023. He doesn't recommend CareSuites. Read reviews, visit, interview caregivers and clients, look at indeed.com, Glassdoor, social media sites where community may make recommendations (NextDoor, Facebook community pages, anywhere you can get information, . And hope you aren't in urgent need. read more

Twin Cities Care was instrumental in helping us find an assisted living facility for a loved one. I am an RN and live outside of Minesota, so having someone who lives in the community where my loved one resides and who has personally toured and worked with these facilities was incredibly valuable. Christine Petterson went out of her way to guide us through our decision process and it worked out beautifully. We highly recommend them! read more

Jonathan is extremely knowledgeable about assisted living options and all details that go along with care for the elderly. He is truly passionate about helping people, and he is very good at smoothing out the way toward this phase of life. We were lucky to find him. Even after our own considerable and thorough research, Jonathan provided a wealth of information and shared with us options we did not know were available. We highly recommend Jonathan and his company if you are needing assistance with an elderly loved one. Even if you have done extensive groundwork on your own, Jonathan has great insight and gentle guidance that will most likely affect your decisions. read more

The president of Twin Cities Care, Jonathan Rosenberg, worked with me through a series of challenges to get my spouse placed in an appropriate home environment. He worked through these many obstacles, and remained very optimistic and positive. My wife passed away after only about 90 days from her Parkinson's, but I know she also was very grateful to Jonathan and his staff for all their perseverance & support. I can't say enough about these folks. Just the best! read more

We knew for some time that our mom, who's a quadriplegic would need to be moved from her home to some sort of care 24/7. However, she's young and a nursing home wasn't the right fit. Finding any help in navigating the search and getting answers to questions we knew to ask, was hard and found out that we needed to ask a lot more questions. Then we were connected with Jonathan and our bleak view turned around. Jonathan took a lot of time to ask us questions, get to know our mom and her needs and then went to work calling around. He came back with a lot of helpful information. Not only that, he met with us at potential locations and paved the way with the staff to come in and tour and get all the information we needed to make decisions. We have found a home for our mom that we are not only sure will meet her needs but is a good fit for the long term and will help her thrive. Jonathan was so kind, treated our mom with dignity and respect. He interacted with us in a timely manner and was accommodating. He's truly great at his job and will do his best for you! read more

I had the great fortune to work with Laura of Twin Cities Care in finding a suitable assisted living facility for my parents. She was completely knowledgable regarding the options available to us and treated my parents with the ultimate respect and kindness. Navigating the waters in this field is complicated and confusing and Laura was the calming presence in the middle of it all. I could always count on her to return a phone call, respond to an email, and have the answer. She offered to accompany our family on many informational visits to facilities and seemed known and respected wherever we went. Laura is the ultimate professional and if you are lucky enough to work with her, you'll be completely satisfied! read more

Laura from Twin Cities Care was an answer to my prayers! She listened compassionately to my concerns about the needs of my 96-year old father and my frustration with his current living situation, and she responded with excellent suggestions. She helped me weigh options over a period of several weeks. With her knowledgeable guidance, I toured and selected Emerald Crest Memory Care in Burnsville. I had never heard of Emerald Crest, but Laura had encouraged me to consider them. Perfect fit! My dad has been there for 6 months, and I am grateful every day for the wonderful care he receives from their knowledgeable, caring, and dedicated staff. I have complete confidence in their ability to help my dad feel safe, healthy, comfortable, entertained, and appreciated. I visit often and have observed the staff, some of whom have worked there for 14 years (staff turnover was a concern at his previous assisted living facility), deal respectfully and lovingly with all the residents of the house all the time. That says a lot for the staff in a memory care facility where so much patience is required. The atmosphere is always positive and calm, the activities are varied and inclusive, and the residents are given personal attention. The staff develops a beautiful sense of community through group activities, games, and mealtime. In speaking with other family members of residents, I have found we share a great sense of relief and trust in the Emerald Crest staff. It's easy to see why Laura recommended them! In addition to helping me select a such a wonderful memory care facility for my dad, Laura also connected me with VA representative to assess my dad's level of disability for VA benefits. The helpful representative guided me through the process that ultimately allowed my dad to receive an increase in VA benefits. What a terrific resource at just the right time! As a caregiver, I will be forever grateful to Laura at Twin Cities Care for her compassion and expertise at an overwhelming time when I did not know who to turn to or who I could trust. Laura is an angel! read more

Jonathan Rosenberg at Twin Cities Care is a caring professional who did the seemingly impossible in finding just the right place for our mother in an extremely short time that was available. I don't think this could have been accomplished without Jonathan at Twin Cities Care. Our family will be always grateful to him for helping us in a time of need. read more

We received a referral to Twin Cities Care from the hospital social worker. We had to move my dad and mom out of their house and had no idea where to start. We called Jonathan and he responded right away and talked to my husband for about an hour to get information and tell him what he could do. He met with my parents and suggested a list of care facilities that fit what they needed after talking with them. Jonathan arranged and accompanied us on the visits and was able to give us his insights. He was always responsive, kind, and willing to help. The outcome is that both my parents, are moving into places that they love and are a great fit for them. We also received from him a great referral to a company to help my parents pack and move and unpack their things. I don't know where we would still be in this process without him, but I know there would have been a lot more tears, money and frustration. Thank you for doing this important work! read more

Twin Cities Care provides a wonderful service to families dealing with complex issues on finding the right place and environment for their elderly parents. They do it with the highest professionalism and knowledge, experience in interacting with various providers, having the providers' respect and trust, and always remaining laser focused on each individual client they are representing. My mother in law had been hospitalized and her dementia has been continually increasing. We knew we reached a point where she needed 24 hour support and that the current arrangement was no longer sufficient. We thought we had to choose between 24 hour support in her senior apartment or putting her in a nursing home. it seemed premature to think of a nursing home setting but were there other alternatives. We were introduced to Jonathan by our care giver. We met with him and he explained to us the growing use of residential long term care homes managed by professionals, having nurses and support people who are focused on patients suffering from memory loss and also having physical limitations. He took us to several places and one was in a beautiful home in a bright and stimulating environment and serving only 4 people.For my mother in law it was like being back in a house not a building. It represented the best possible balance of all options.. We had no idea it even existed. Google searches always seem to identify the same large facilities. So thank you Jonathan my mother in law has now been there for about 10 days and we feel even stronger that we made the right decision. read more