I hate to see that horrible review come up every time I search for Dr. Zhai's phone number on google because it's so inaccurate I'm pretty sure they got doctor's offices confused.
I love Dr. Zhai and have referred family and friends to her. I was in serious pain for years and went to more than 10 different doctors in that time. As a young person with back problems I experienced a lot of skepticism and refusal to take pain seriously. I've been seeing her for a little over a year now and I am pain-free, without narcotics, which was once impossible. Dr. Zhai is always accessible, always polite and honest.
I don't understand why someone would say they are cursing all the time unless that reviewer is Chinese because the staff does speak Chinese to each other sometimes mostly because the woman at the counter has some trouble with english. I'm pretty sure she's someone's grandma and although sometimes she gets confused, I've definitely never seen her lose it and throw around the Chinese equivalent of f-bombs. The medical assistant is like the sweetest woman you've ever met and Dr. Zhai is like the cool older sister.
The office is clean and has a keurig with coffee and hot chocolate.
Besides the fact that Dr. Zhai is awesome and helped me with a myriad of issues I was having, her recommendations are just as great. I won't even go to a specialist anymore unless Dr. Zhai has referred me.
Just sayin'. read more