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    Kenneth H Wasserman, MD

    3.9 (8 reviews)

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    John Kim, MD Internal Medicine & Geriatrics

    John Kim, MD Internal Medicine & Geriatrics

    3.3(7 reviews)
    1.7 mi

    This place used to be good but ever since they've gotten more patients their quality has gone down…read moresignificantly. THE WIFE IS NOT A REAL DOCTOR but she wears a white coat and walks around like she owns the place. She is at most a secretary. Extremely unprofessional, has a very bad attitude, disrespectful, and needs to stay in her lane. she needs to take that white coat off and wear regular clothes. She is SO not friendly I was shocked at her behavior. Doctor Kim needs to not have her interact with patients AT ALL. So many people are leaving this doctor and transferring to another doctor because of the wife.

    In fairness, Dr. Kim is a good doctor. He has a good personality, explains things to his patients…read morewell and can do so in fluent English. BUT it isn't worth seeing him because of the 1 DISRESPECTFUL receptionist on Dr. Kim's staff that has an atrocious attitude and interacts with patients like she's a North Korean labor camp general. Someone else had issues with her on Health Grades. This receptionist frustrated herself because she couldn't find my husband in their system, asked if he really was a patient of Dr. Kim's, had him spell his name, and told him he had "the wrong doctor"! My husband explained Dr. Kim was his primary care doctor, he'd been to the office multiple times and after spelling his name for the 4th time, he passed me the phone in frustration. This woman told me multiple times we called "the wrong doctor", that they don't treat "back problems" and got loud while repeating herself! I explained that we wanted to make sure that it was just muscle pain and not a lower respiratory infection or something else (hello, we're in a pandemic). Finally she said, "Oh, ok, let me see. I know everyone who comes here and this is not familiar" and then miraculously managed to locate my husband in their system and said, "we don't have anything today but he can come tomorrow 2:15. Actually we close at 2 but he can come 2:15" and if it's bad "go to urgent care FIRST". Umm, what kind of doctor do you think is at Urgent Care? How about an internal medicine physician like Dr. Kim is! And we're talking about 1 day difference. SMH. When he showed up for his appointment, she yelled at my husband in front of everyone, "What are you doing here! I told your wife go to urgent care!" The girl who takes blood pressure even looked at her and said something to her in Korean. SMH again. What kind of receptionist tells a person they have the wrong doctor because they can't work the computer (or spell for that matter)? What kind of receptionist tells a patient to go elsewhere for care? What kind of receptionist tells a patient they don't treat this ailment or that when she's not a doctor? While I understand the majority of the patients are Korean, you should treat EVERYONE respectfully. It would be better if Dr. Kim hired someone who can 1) be RESPECTFUL 2) can COMMUNICATE fluently in English and can articulate themselves well, 3) does not humiliate patients and 4) is actually competent since they're representing him and patients have to deal with the receptionist! My husband called the office again after this appointment letting them know that this woman cost Dr. Kim a patient and to get his files ready for him to pick up (due to his face mask he couldn't say it clearly when he was there). The person with whom my husband spoke with said she'd have to report this to the doctor and the doctor would follow up with him. No follow up happened, so she probably never reported it but it doesn't matter since my husband's not going back there. If you expect to be treated with even a modicum amount of respect when going for CARE, go elsewhere! As nice and good as he is, seeing the doctor is not worth interacting with this monstrous receptionist who will definitely spike your blood pressure.

    Kenneth H Wasserman, MD - internalmed - Updated May 2026

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