Warby Parker is kind of like the Trader Joe's of eyewear - all locations seem to be staffed with…read moreincredibly friendly and helpful people, and this location is no exception. I've bought glasses here, and had glasses cleaned and re-fitted when they got a little loose. The customer service is 12/10.

This place is amazing, affordable, and quick. Plus.. they'll ship your glasses to you after you…read morepick them out. 20 min appointment to get the exam and frames. Great place.

The care taken through the exam process is beyond great. We appreciate the knowledge shared with us…read moreabout the chosen glasses and sunglasses that fit our insurance profile.

I've gone to this place for years now and I have always been satisfied with their service. I do…read morealways end up getting a different optometrist every year, but they always do a good job of meeting my vision needs and keeping my eyes healthy. They have a wide selection of frames for eyeglasses and they have a variety of brands as well. I always get my contacts here because they are always cheaper here when I use my Costco membership which is the main reason why I always choose to go to this place because the value of their products and services is great.

Very patient and exacting with patients and their prescriptions…read more They help when you have a broken piece and even check the adjustment of your glasses after the repair.

I have nothing but good words for Paul and his staff at Visions of Canada. I am a new patient,…read moreclient as I just moved from another city. I went to this location because of its proximity to my apartment -- and I am so glad that I did. I went here three times in less than two weeks for replacement lenses and eye exams, the latest of my visit was today. This location seems to be always busy, but everyone here try their best to accommodate each and every client that comes in. Dr. Siblani is good at what he does -- very knowledgeable, caring and reassuring. He also seems like a cool person. I am pleased that he did my prescription today, and I am very satisfied in his service. Paul has been in the profession for decades, and I've learnt a lot of things from him today (I have been wearing eye glasses for 20+ years, and it is only now that I have been aware of what I wear and what they are for!). Angela went above and beyond to discuss with me my options, and is also overall a pleasant person to deal with. Both Paul and Angela were excellent in explaining to me what I need to make a better quality of life. Everyone else, including but not limited to Tammy, Nisa, are welcoming and accommodating. Visions of Canada carry a wide array of brands for frames, and their lenses are top notch and reasonably-priced for their standard. Thank you! - Angela

Great people, service, and options! If you need anything in a optical realm here's your one stop…read moreshop

I stopped going to Crane Optical years ago when Howard Crane took over for his dad, Leonard. The…read moreprices are ridiculous and if I questioned anything I got a snarky answer from just about everyone on his staff and he comes off as a sarcastic smart ass himself. He's definitely not as caring as his dad was. That is why I decided to find another optometrist. I'm sure this review won't hurt the Crane Optical business, but these are my thoughts and experience.

I ordered and picked up my glasses at HF OptimEyes in Dearborn - kudos for having a great frame…read morethere. Weeks later I noticed that they were slipping, not good. At the Dearborn location I was told that there was nothing they could do to fix that. One day, I decided to try this OptimEyes location in Henry Ford Hospital. Success!! Kyle listened to my concerns, watched as I demonstrated that they were almost falling off my face. Minutes later, like a freaking miracle worker, they fit me like they should have been when I first got them. Kyle, I hope someone shows this to you, I am a happy, happy customer.

I scheduled an appointment for 8:15am, it's currently 9:07am as I type and I've yet to be seen . No…read moreone has acknowledged my wait or given me an update on when I'll be seen . If you have time to waste by all means schedule an appointment at this location.

Eyeglass World has been changed to America's Best which is the parent company. Dan the Optician is…read morevery professional and does a wonderful job of fitting eyeglasses. I preferred Eyeglass World but he keeps me coming back!

I recently had eye surgery and my vision prescription will be changing for the next month or two…read moreuntil it stabilizes. Meanwhile, I needed a pair of glasses ASAP so I could safely drive until my eyes heal and I have a permanent Rx. My eye-surgeon gave me a temporary prescription. I looked for places with an in-store lab that could make lenses *now* instead of the typical multi-day/week delay, and since these would only be temporary, had low-cost lenses & frames. I discovered Eyeglass World. I went in, explained these glasses would only temporary and asked for the cheapest frames and lenses. I selected a surprisingly nice frame which was also their lowest cost one. Four hours later, they texted me the glasses & lenses were ready. Very happy customer!

Convenient location on Mack. Treated dismissively by the staff until the moment that they…read moreunderstood that I had private vision insurance. Rude and unprofessional staff, I would not recommend this business.

5/5/2026 I'm leaving…read morethis review based on my attempt to access my own historical eye exam/prescription information from a previous appointment. I had an exam here on 12/14/2023 and recently tried to obtain the prescription information from that visit. I understand an older prescription may be expired and should not be treated as current. That is not what I am asking for. I am asking for access to my own historical medical/optical record. When I called, I was told the store could see the information but would not provide it because it was "outdated" and due to liability/security concerns. I was also told I could come into the store to get it, which makes the refusal to provide it remotely confusing. If the concern is that it is expired, it could simply be marked as expired or historical. Requiring an in-person visit is not a patient-friendly solution. Patients may no longer live nearby, may lack transportation, or may have accessibility limitations. Identity can be verified remotely. Accessing one's own medical information should not be this difficult. After the call, I tried calling back to ask about the proper records request process, but I was routed to an automated message stating I may receive a callback within two business days. I called again shortly after and got the same message. I submitted a formal written request to Luxottica's Privacy Office for access to my historical eye exam/prescription records. I am not asking for an expired prescription to be treated as current. I am asking for access to my own record. 5/8/2026 Update: LensCrafters responded to this review and directed me to a Customer Care form. I filled it out, and the confirmation said to expect a response from the store within 5 business days. I still have not received the manager callback I was promised. The associate said I would receive a call the next day, and the automated message said I should receive a call within two business days. That did not happen. I am not trying to be difficult. I would much rather LensCrafters simply call or email me, verify my identity remotely if needed, and provide the historical prescription/medical record information I requested. If they make this right, I am happy to update or remove this review and drop the issue. 5/19/2026 Update: LensCrafters Customer Service responded on 5/7/2026 stating they "do not have access to exam records" and told me to contact the doctor's office directly, but did not provide the doctor's office or records custodian contact information. On 5/15/2026, LensCrafters Care Team said my concern had been escalated and that a member of the store team should be reaching out shortly. It is now 5/19/2026, and I still have not received the promised store callback or any records custodian information. At this point, I have also filed a Better Business Bureau complaint. I still just want the record, the correct records custodian information, or a written explanation of any refusal.