I order the Rico bowl all the time. I don't like corn, sour cream or pico in it, so I ask for them without it. Now, I don't expect them to add more rice, beans, or chicken in place. Usually it's fine, but today they jam packed it with rice and beans and sprinkled some chicken into the bowl. They mixed it into the beans to make it look like there's more, but as you can tell there's barely any. Their food has been declining more and more, and they've closed the food truck. read more

Was in ATX Thanksgiving week and tried this local mexican eater out on US-290 West in Manor, TX. Now I'm willing to give any place a shot like foodies do. Menu wasn't too impressive, so I stuck to my norm, chicken quesadilla. Was whole, but plate had total of eight slices, wasn't nothing extra but regular tomatoes chopped, and light lettuce togo with a sour cream pack. Sauces came as well, one red and green. My thoughts of this place for the first time...authentic style great, but sorry not sorry, I've had bigger quesadillas from a food truck than that. Meat was bare minimum inside. Shredded chicken small amount with cheese small amount. I'm use to thicker quesadillas than that for a 20.00 dollars or more price, hmmmm. Some food trucks have this place beat for a lower price, like 10.00 dollars less on quesadillas. And the vegetables are inside fully ready to eat. Wouldn't come back here, rather a food truck for a quick bite but better deal. read more

Rico Bowl or tostadas? I chose the Rico bowl with chicken it was delicious and very filling. At first glance it didn't look like there was any chicken but every bite there was chicken so maybe my eye sight isn't very good lol. You must try it!! Delicious and filing read more

El Pollo Rico - Rico bowl chicken - Mexican Near Me - Manor, Texas

We came here on a Friday night through the drive through and it took a half hour from when we got there to when we got our food. There was a pretty long line and we ordered three menu items. We ordered the chicken gordita, chicken flautas, and chicken taco plate. I liked the chicken taco plate the best and the gordita was pretty good as well. The flautas were average. I'll definitely come back but just be aware the drive through is slow. Update: we came back when it was less busy and the service was so friendly. We got the chicken taco plate again and it was just as delicious this time. We also ordered their churros. One order is two large churros. They have this super yummy filling and are the perfect amount of crispy. They are the best churros I've ever had, they are so good! read more

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I'm never disappointed with the food no matter what location I go to. The chicken meat is tender and you can tell the ingredients are fresh. Today I decided I would skip the tortilla and order a Chicken Rice Bowl. It's so filling that if you aren't that hungry you could save a portion of that for later. Fellas, you may feel like the whole bowl is perfect for you. My husband had his go-to Grilled Chicken, plantains, and rice with green salsa. So good that I forgot to take a picture, next time! read more

Great spot for some good Mexican food. Portion sizes were great for the price. Fresh food and quick service. Glad we stopped here while on the road. Highly recommend! read more

El Pollo Rico - Beef Quesadilla, Chip and Queso - Mexican Near Me - Manor, Texas

Their loaded baked potato, loaded fries, burgers and of course their chicken are great!

I haven't stopped here in a few months and what was I thinking the chicken flaunts are so good and the beans was really good and suggest anything on the menu is good. Enjoy read more

So disappointing. A year ago I worked nearby and had Pollo Rico delivered quite often. It was so yummy. I went the other day with my daughter and it was bad. Street tacos - dry. Bland. Loaded with onion. Was that even cilantro? I did toss them. The tres leche is still good. I think we will wait quite some time before giving them another visit. I hate it when good restaurants get lazy. You can go down but it's hard to get better. read more

no chicken on the nachoes. Order was chicken nachoes. they put 2 or 3 scrap on it not strips.Disappointed cheese should be a side item. the nochoes were soggy. read more

Their pastor is phenomenal! I am in love with their Rico bowl and my partner loves the pastor torta. Get the spicy salsa, it's on point. Everything is served with lime which we also love :) read more

El Pollo Rico - Rico Bowl with Pastor - Mexican Near Me - Manor, Texas

I ordered the half chicken and coke as usual. Chicken looked very different (small) (overcooked) so I took it to the counter and asked for an exchange in hopes I would get better prepared chicken. The cashier goes to find a manager to assist with my request and this little lady with a brown sweater comes out and say "yea what's wrong what do you want?" I explained to her it wasn't my first time here and would like to exchange for better quality. She told me no I could not exchange it and all of the chicken looked the same while opening another order of chicken. I agreed with her claim that they were all smaller today and over cooked and asked for a refund to go somewhere else. I was told I could not have a refund so I called the police. Police arrived, went inside to talk with manager, and came back within 20 seconds. Per the manager I could not be issued a refund because the food was eaten, which it was NOT. Police were more interested in asking for my ID than anything else. The food is usually good, but the customer service is trash. read more

Probably closer to 3 1/2 stars, but I'm being a bit snarky and rounding down. (Yelp: We still need the 1/2 star option!) Stopped in here for an early dinner on my way out to a meeting in Bastrop on Tuesday. After reading their menu and seeing the pictures online and in person, I was craving the carne asada plate. The young lady behind the counter was friendly, but I had to get her to change the sides. The menu says a choice of sides, but the staff seem to default to rice and beans unless you tell them otherwise. I winced slightly as my fast food bill for the carne asada and a large drink came out to a little over $15. While waiting for my order, I went to get iced tea. They were out. Not the end of the world, but surprising. The salsa bar had some good options on it, but none of them were labeled and the area could've used some cleaning and organization. I then got my carne asada plate, which didn't look at all like the menu and website photos. The strips of beef were a lot thinner. And the grilled onion that's shown as a big onion that's been grilled and served on the side turned out to be barely grilled onions that were placed on the skillet with the meat. So, in other words, I got a fajita plate. Unlike most places fajita plates, though, I didn't get the huge variety of sides and accompaniments like cheese (which I'd have appreciated), guacamole, sour cream, or pico de gallo (which might've been on the salsa bar). The food itself was good. The beef was very good and I loved the corn tortillas that I got. The rice is amazingly good. No random veggie bits in the rice. Just plain Mexican/Spanish rice with good seasoning. The fries (which I got as a substitute for the beans) were also good. And honestly, I left food on the plate. There was that much food. It's enough for leftovers for someone who occasionally eats like a pig. And it's easily shareable between two people with slightly below average appetites. Honestly, I'd go back. But a bit of fine tuning is in order. read more

It used to be a time when I enjoyed going here to get a nice juicy bird with great sides. A complete meal for two for under $15! Wow. Such great value. It was an easy decision when my wife and I needed a quick dinner. Sadly, those days are gone. Now you're likely to get a dry, burnt chicken with unseasoned and sad rice, overcooked beans, dry inedible tortillas. Even the salsa has gotten worse. It just tastes like people aren't really caring. I also ordered a baked potato for the wife and it was essentially almost raw in the center. She had to eat around it to complete her meal. To boot, the drive thru line is always backed up. The girls working it aren't really in a rush to keep the line moving. It took me (I am not joking or exaggerating) 38 mins to get through the line. They don't really have a system to expedite and by the time I realized the timeline, I was in too deep and had to keep on waiting. Well it's just been a good run but I don't think I'll be coming back. Plenty of other chicken places in town, I'll just have to plan it and make sure I pick one up on my way home. Won't be coming back to this Pollo rico again. One star read more

All the tables were dirty. And the food sucked. My order was made wrong also. Super expensive to.

This location is decent though I'm use to Pollo having a lot more seasoning and smoke in their meat, it's still a good healthy alternative to my usual Mexican dishes. read more

Began to eat the frijoles charros & noticed they were uncooked, which I'm grateful for because that led to me inspect the chicken. Of course, the chicken was also uncooked. I'm so glad I avoided some serious food poisoning. This place needs to be inspected! read more

My mom used to go here all the time and said it was amazing so we decided to go today and it was not as good as she remembered. The burger was dry and the street tacos where too, the tacos had handfuls of onions and were bland. The tres leches was the only reason this got 2 stars instead of 1 and even that had barely any liquid. It's safe to say that we will not be returning. read more

I thought drive-thru would be quick and seamless but the cashier failed to enter our order in the system: tostada, and a beef burrito. So the order was placed again when we got to the window and we waited. Then another worker asked what our order was and after10 minutes of waiting, we were asked to see what our ticket #. This place needs to train its staff properly. The food is ok but nothing special read more

The food here is great, but be prepared to wait. The last 2 times I have ordered once in the drive through and once by walking up to the counter inside, and it has taken way longer than I expected for a couple of tortas. The drive through takes forever since some of the food items are made to order, and you have to wait for all the cars ahead of you to get their food made before you can even get up to the place to make your order. This is NOT fast food, which is why it is so tasty. This time, I ordered online so I could stop quickly on my way home. However, the dining room was closed due to lack of staff and there were 15 cars in the drive through. This meant I had to wait 30 minutes to pick up food in the drive through that was already prepared and that I had already paid for online. Final word, the word is tasty but it's a big time wasty. read more

Impressed with the food and service. First time trying this place and I was expecting el pollo loco but el pollo Rico is a whole different league. Flautas with the green sauce. Superb. Burrito meh still pretty good. Chicken absolutely delicious lol definitely will be back soon. Good stuff. Can't stress how fresh and hot everything was it is worth the wait. Also don't go to business establishments before closing and give em a bad rating cause they don't have anything left lol. read more

My husband and I made a special trip to Manor to eat at El Pollo. Hubby was craving it. We used to eat there at least once a week. The dark meat, rice and beans were really good. The breast was dry and tough. Not sure what is up with the white meat of chicken these days but it is a common problem. The food was good as always. Sadly the restaurant was very dirty. The dining area was awful, all tables were dirty. The soda area was a mess. Floors dirty and the ladies bathroom didn't look like it had been cleaned in several days. Not sure we will go back! read more

Stopped by at 9:30PM, they didn't have anything that was on the menu. All they had was 1.5 chicken left no side etc... Why advertise what you don't serve? read more

My favorite chicken ever!!! Employees have been always nice to me, the food is sooooo delicious, although, I have encountered some issues like: Old beans in my orders So as a customer I highly recommend you to try your beans before you leave the place read more

So, let me start by saying the food here is amazing, as far as flavor goes. I should also say that most of the time, I feel as though I'm getting a decent amount of food for the money. Unfortunately, today was not one of those days...I ordered the 2 piece meal and was stunned when I opened the box to find my chicken leg was the size of a pigeon leg. I understand that a leg is not the largest piece on a chicken, but judge for yourself. I've attached a picture, with a quarter for size reference. For $8, I'm pretty sure I could get a basket of these. Today, I feel as though I didn't get my money's worth at all.... The taste is a 4 star...The value for the money is not even a 1 star... read more

El Pollo Rico - Mexican Near Me - Manor, Texas

This place is a new find for me I started going to the one in Austin a few months ago but we moved to Manor and this place is so close we been here a month and I think we gone to this place like 5 or times now! The chicken is so moist and delicious. they give you choice of tortillas I love the beans and rice. Loving the flavored waters reminded me of my home back in San Jose CA. (Its always nice when you don't have to cook yourself and FAST doesn't feel or taste like FAST FOOD) By the way I love the drive thru! on and the Verde salsa sauce is delicious read more

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I have been to other locations and this one by far is the best. Fresh food great taste and staff care about the food they serve. I drive from georgetown to manor just for this pollo Rico. read more

I usually don't rate places on my first visit but this place poses a health risk to the public! The food came to me lukewarm! Did you hear me? LUKE WARM... I order through the drive-thru trying to get something a little healthier than burgers or fried fast food. When I opened the bag in the car a bug flew out of the bag! red flag the food individually wrapped. The plate I ordered was the dark meat (A1, I think) and it came with charro beans and rice and tortillas and a piña agua Fresca. The best thing out of the whole deal was the agua Fresca and it was watered down. There was also 2 containers of green sauce in the bag along with napkins and cutlery. Instead of dark meat I got a dried up wing and breast that looked and tasted like it had been sitting under the warmer all day. The beans and rice were in separate containers and they smelled good. I tasted them and they were ok. I tasted 1 spoon for the sake of this review. The corn tortillas were still pale and looked like they hadn't seen any heat at all. I didn't taste the green sauce. All I got out of this visit was to warn the public otherwise I wasted my money. I threw this stuff in the trash. It would be different if they were super busy but I was the only car in the drive thru when I pulled up. I needed something quick so I could get stuff done when I got home. Welp!! That didn't happen. I will not be returning and advise you to avoid this place. read more

El Pollo Rico - Lukewarm food individually wrapped in the bag. - Mexican Near Me - Manor, Texas

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This is a good place to go get grilled chicken and good size. Don't ask for any Thrills and Spills is just a basic chicken and size. But you talk about good grilled chicken. The food comes out fast and the people are friendly. read more

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We ordered a Whole Chicken meal and a Carne Asada meal. While parts of the meals were good, overall it was just mediocre in my opinion. The chicken is good, but to me it's not much better than a rotisserie chicken you can get from the grocery store for $5 or $6. It has some grilled flavor, but isn't particularly juicy. The seasoning is good, but not really unique. I also think they could use more of it. The onions that come with the chicken are really good. The carne asada was overcooked and pretty dry. The charro beans were very flavorful and possibly my favorite part of the meal. Rice, tortillas, salsas, and pico de gallo were all forgettable. Service was good and our order came out fast. I may go to El Pollo Rico again one day to try some of their other menu offerings. read more

The rice today smelled really sour as if it was from days drove 15 away to take it back and asked to talk to a manager ... he did t even apologize about it!!! What's frustrating situation!! read more

Don't do it, I ordered the nachos today and the pina Aqua Fresca and left there with food poisoning, it's a nope for me.

They have the absolute worst customer service at their Manor location. We are never treated with respect by their rude employees. Sucks because the food is great, but the experience is awful. Not to mention that their online ordering was down and they refused to take our order over the phone for carryout. Oh, and we were suddenly refused service at the window when getting our food because they closed while we we sat waiting for it after we already paid, and the girl sat there and ignored us on her phone until the clock struck closing time. read more

We come here very often , once a week. But for the past few weeks we've been given a " we are closing we only have chicken" @ 9:30. They close at 10. So I asked out of curiosity " If you close at 10 why don't you have the full menu available at 9:30?" The response " we close the kitchen at 9:30 well because we want to clean and go home to be with our families " My jaw dropped. Why don't they just close at 9:30 then? Give the employees 30 min to clean up ( because let's be honest that is what they are doing ) and let them go home to their families. Smh doesn't make sense at all! I've worked in restaurants for 13 plus years and know closing crew hates staying late, but guess what still represented a business. read more

Go for the chicken, it's delicious. Unfortunately my expectations for the carne asada burrito, plate and tacos were too high. I ordered all three for the family expecting to eat some delicious beef, nah, I was disappointed. It had no flavor plus the carne asada seems like its boiled and cut to chunks. I ordered everything without onions, everything came with onions. 3 stars but only because I have tried their chicken, otherwise, it would be a 2 star review. read more

My little brother came into town to help me with some things related to my wife passing away. As a way to thank him in a small way for taking his time to drive from San Antonio to Manor I took him to lunch at El Pollo Rico. BIG MISTAKE! He ordered a nacho plate that looked like it exploded in the kitchen and they threw it on the tray and brought it to us. I ordered a Carne Guisada plate. When my food came I have some sliced skirt steak which was very dry. There was no sauce at all. Just cliced skirt steak. There was also a small whole cooked onion. Seriously. Someone heated up an onion and stuck it on the plate. There was also a diced tomato on the plate The whole meal not only looked horrible it tasted as bad as it looked. I did take the time to ask the cashier if she was sure I got the right order and she confirmed I was served what they called the Carne Guisada plate. Scratch this one off your list of places in Manor to eat. read more

I mean when it comes to charbroiled chicken in Austin, it should only be el pollo Rico! The Rico bowl is so freaking good!!!

I like their Chicken Taquitos with Queso Fresca added to them (no Cilantro for me). Really good....I really like the food but sometimes the wait can be a little long and they've run out of Chicken on 3 different occasions. How do you run out of Chicken when the company name is Pollo Rico and they primarily sell chicken?? read more

Great for pick up, the carne asada plate is bomb and the retried beans are A1. Just make sure you check your order... they have forgotten to include my tortillas over 5 times.... read more

Every meal has been great I've never been disappointed here. Green Chile sauce is the best.