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El Pollo Loco

2.7 (162 reviews)
Open • 9:00 am - 9:00 pm

Order El Pollo Loco Takeout or Delivery

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EL POLLO LOCO ATMOSPHERE

What's the vibe?
Moderate noise
Casual
Good for kids
Good for groups

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Recommended Reviews - El Pollo Loco

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Reviews With Photos

Spoiled side broccoli
Charlotte M.

I've been on an El Pollo Loco kick and have been having good experiences with the food. The chicken was okay, a little bit dry but the flavor was good. The real problem is they served me spoiled broccoli. Maybe I'm weird for getting the side broccoli, but I paid for the meal and it was way on its way out. I ate around the spoilage cuz I had already left the location but I won't be coming back to this one

BRC Burrito
Rita F.

I very seldom visit this location because there's always a massive line during the lunch hour. Well, since changing my lunch hour to just before noon I was finally able to eat here and have zero regrets! There was just one guest ahead of me and the food was more than worth the wait! I'm boring and 9 out of 10 times will always get my usual here (a BRC burrito and loco salad). I couldn't be happier to have ordered my usual here because my burrito was perfect! It has such a good amount of cheese, and that rarely happens but it did here. I was in and out of the restaurant and throughly enjoyed my lunch.

Rawan F.

I always love this El Pollo location because of their great service, clean seating area, and delicious food but today went beyond that. The employee at the drive thru window this evening, who I assume by the receipt is named Nathaly, was the sweetest person! She had such a sweet demeanor and was so kind, asking me about my New Year and we had a quick chat about the food we ate. Please don't sleep on the fact that these employees work their butts off and to have such a cheerful disposition like Nathaly is everything in customer service. Love this place more now!

Pollo Bowl

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5 months ago

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Olivia R.

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2 months ago

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Olivia R.

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1 year ago

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Olivia R.

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2 months ago

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Olivia R.

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2 months ago

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Olivia R.

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7 months ago

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Olivia R.

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3 months ago

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9 months ago

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Olivia R.

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9 months ago

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Olivia R.

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3 months ago

They need to hire more people it's very slow they don't have enough food items as well from their menu also it sucks.

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Olivia R.

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7 months ago

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9 months ago

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1 year ago

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8 months ago

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2 years ago

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Olivia R.

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2 years ago

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Olivia R.

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2 years ago

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10 months ago

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2 years ago

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Olivia R.

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1 year ago

Customer service was great food was even better definitely coming again. I orderewd the chicken tostada

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1 year ago

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5 years ago

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Jessica B.

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2 years ago

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1 year ago

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11 months ago

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2 years ago

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3 years ago

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6 years ago

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4 years ago

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4 years ago

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3 years ago

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4 years ago

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Jessica B.

Thank you Sandra! We hope to see you back soon.

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3 years ago

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3 years ago

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7 years ago

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2 years ago

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3 years ago

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8 years ago

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8 years ago

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6 years ago

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Jollibee - Tastes too good to be wrong- to dip or not to dip

Jollibee

2.9(155 reviews)
0.3 mi
•$$

After shopping around the Ontario Mills, our family decided to eat Jollibee before heading home! It…read morewas 20 minutes before closing, and the Jollibee workers were definitely stressed out. They had an influx of customers coming into the mall, but did not have enough chicken to serve. When we went up to the cashier, he said that it would take about 30 minutes for the chicken to be cooked. We waited the entire time, and noticed that the person who cleaned the saying are was already asking people to leave. We ended up picking a seat outside of Jollibee to eat. The chicken as fresh, the pies were good, and the fries were tasty. We don't have any complaints. We understand that we came in pretty late in the day and had asked for food, so it makes sense. Other than this, cravings were satisfied! Thank you for the food!

Love Jollibee. So glad they have a location in the IE. it is right next to the lollicup, on the…read morewest side of the mall. I always get Chickenjoy, but I specifically love the drumstick. I requested two drumsticks for my 2 piece meal at the register. They mistakenly gave me a drumstick and thigh. I let them know of their error and they switched it begrudgingly, even though it was there issue. Not sure why they were so upset - hopefully that worker has a better day!

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11/30/24

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Jollibee - Jollibee really said, "Let's make Jason deluxe."  Added a Y to my name like it's part of the combo meal upgrade.

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Jollibee really said, "Let's make Jason deluxe." Added a Y to my name like it's part of the combo meal upgrade.

El Pollo Loco - mexican - Updated May 2026

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