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    El Pollo Loco

    2.1 (107 reviews)
    Closed 10:00 am - 10:30 pm

    Order El Pollo Loco Takeout or Delivery

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    EL POLLO LOCO ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for groups
    Good for kids

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    My view waiting over 30 min for my order.

    Seems like the only people getting their food is the drive through and even they had to come in bc something was forgotten. Apparently the person who sweeps the floor and turns off the beeping noise was fired when they put the order here kiosks in.

    Classic burrito, side of chips
    Jess M.

    I'm not sure if the lack of maintenance and stock on hand falls on the manager or the owner. But this place is looking shabby. The urinal is out of order, the tables are grossly sticky and the dining room smells like it was cleaned with a dirty mop and dirty bucket water. Since there was no cheese for my burrito, I asked if the price could reflect the lack of cheese. The cashier said no. Sadly this El Pollo Loco is just like the one in Visalia. I wonder if they have the same owners? I've said it before about the Visalia store, and now I will say it about this one. You guys could learn alot from the Bakersfield El Pollo Loco on California Ave, off of highway 99! I've been coming to eat at El Pollo Loco for years. This is probably my worst experience. Sad.

    This was the chicken received the first time
    Laura S.

    Huge thank you to Molly and all the workers at the Hanford El pollo loco for making this right. The difference in the chicken that I received today. I really appreciate you guys taking your time to reach out to me and offering to remake our meal. I really wasn't expecting it. Definitely will be back, everything was great.

    Double Chicken Tostada Salad sad , what a rip off , burnt chicken on the top . 11.00 NOT even worth it. Never again

    The girl at the window was kind. And too quick because there was no thought put into the food being served

    A Brillo taco and some rice and beans.
    Cianne M.

    I had a really crummy experience at this place today. Although they are the tiniest pieces of chicken out of any fast food place, I love the flavor of the chicken here, so I get some every now and then even though I grit my teeth at what I have to pay for it. However, since I saw an ad for the Brillio beef tacos, I had never heard of that and decided I would try it. Big mistake. I ordered two tacos with no cheese and no onions, and received two tacos WITH cheese and onions. STRIKE ONE. I also ordered a small pinto beans and a small rice. They came in cups holding maybe 3 tablespoons, and were $4.95 apiece! STRIKE TWO. AND..... for two Brillio tacos and a few tablespoons of rice and beans, it cost me over $19!! The beef was dry and tough and barely seasoned, and the tortillas were fried so hard when I tried to bite into the taco it shattered and everything fell out of it onto my lap (I was in my car). STRIKE THREE!!! Their advertising about this new product is false, and the amount of of food they give is minimal, at an exorbitant price. Sorry El Pollo Loco, three strikes and you're out. I won't be back.

    Burnt chicken that was so dry it looked like leather. Yes, that's a feather on the burned wing...
    Andrew H.

    My wife ordered dinner for me, her and our son. This will be the last time we be getting *anything* from El Pollo Loco. My three piece chicken was burnt, inedible and resembled shoe leather. My son's quesadilla was wadded up in a piece of foil and had so much cilantro that he couldn't eat it. The only thing we could eat was the flour tortillas. Don't waste your money here, the food is terrible.

    Masks are worn
    Ashley L.

    Took the drive-thru Long line. Ordered the double chicken avocado salad. Line moved fast! The worker was very nice! Asked for green salsas and had no problem giving them to me and wishing for a good day! Appreciated! The salad was really delicious! Fresh and tasty! Yum! Really great service and delicious food! Highly recommended!

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    3 months ago

    The taste wasn't as good as the last time my wife and I went. We had the meal that came with 3 pieces of chicken and a chicken bowl.

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    Olivia R.

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    6 months ago

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    Olivia R.

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    6 months ago

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    1 year ago

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    4 months ago

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    2 years ago

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    Olivia R.

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    6 months ago

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    Olivia R.

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    2 years ago

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    8 months ago

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    3 years ago

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    11 months ago

    My salad is always so good. Amada help me with my payment on my phone thank you .very friendly.

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    Olivia R.

    Hi Dolores, glad you had a great experience!

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    1 year ago

    They never have 12-16 piece mixed chicken available. Always a 30-45 minute wait. Customer service was not helpful and had attitude.

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    Olivia R.

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    1 year ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    Olivia R.

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    6 years ago

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    3 years ago

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    2 years ago

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    4 years ago

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    Jessica B.

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    4 years ago

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    4 years ago

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    Jessica B.

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    3 years ago

    Customer service is good! Nice and clean environment. My food came out really quick and hot! Will be coming back. Love this place.

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    Olivia R.

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    5 years ago

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    Jessica B.

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    3 years ago

    Amazing food, amazing service & fast service! Hayley always has great customer service. Give that girl a raise!

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    Olivia R.

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    2 years ago

    Love your carnita tacos delicious when do you bring the birria back? I miss your tamales and hot chocolate during the winter

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    2 years ago

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    3 years ago

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    3 years ago

    The food was good and the staff was very friendly. I went on my lunch and didn't have any issue during the visit

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    4 years ago

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    3 years ago

    Can't really rate the food. After standing at the register for 15 minutes without so much as a "we'll be right with you". I just left

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    4 years ago

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    4 years ago

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    5 years ago

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    Jessica B.

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    3 years ago

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    4 years ago

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    Page 1 of 3

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    Review Highlights - El Pollo Loco

    Asked for green salsas and had no problem giving them to me and wishing for a good day!

    Mentioned in 2 reviews

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    Angry Chickz

    Angry Chickz

    2.5(77 reviews)
    2.8 mi
    $$

    Not sure why the rating on Yelp for this place is kinda "meh"... First time trying this place and…read moreordered pick up for my husband and I. Easy ordering online and a quick pickup. Got home and these to go containers were loaded to the brim and absolutely delicious. I got the Hangry Fix Bowl and my husband got the angry fries and a chicken sandwich (medium heat and hot for sandwich) Next time I'd get the angry fries only because I could have gone without the rice in the Hangry fix bowl but that's just my own personal preference. Everything else in the Hangry Fix bowl was still loaded, it wasn't just all rice and topped with a little food. I'm big on reviews and my husband doesn't trust reviews and now I can see why. I wouldn't have tried this place because of the low rating on yelp, but thanks to my husband, we still tried this place and I'm glad we did. We will definitely be getting food here again! Wish I snapped a pic but I'll be sure to next time.

    So apparently the new policy for this location is that they're only serving half bowlfuls of angry…read moreMac. Called and complained and instead of making it right, (maybe a credit for next time) they informed me that there's nothing they can do because that's the "new Policy". So if you're looking to diet for full price it's the perfect place for you. Just don't go there hungry expecting to fill up!

    Photos
    Angry Chickz - A special note on my To Go box

    A special note on my To Go box

    Angry Chickz - A hair in the mac and cheese

    A hair in the mac and cheese

    Angry Chickz - Menu combos

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    Menu combos

    The Chicken Spot - Bomb chicken sandwich wit that coleslaw BUSSIN BUSSIN

    The Chicken Spot

    4.2(134 reviews)
    20.9 mi
    $$

    Have you ever been to a place, and immediately needed to leave a review?! That's what happened…read morehere. I'm so bad at leaving reviews right away, but this place deserved it. Also, I only found it because of Yelp, so I should pay it forward! The service was incredible. I don't remember the young girls name, but my receipt says "KDS U" as server if that helps. She was so nice and patient with my millions of questions. And she pointed me in the right direction. When I got home and ate my 3 piece tenders with Mac n cheese, I was so happy. It was so tasty. I also got the classic and ranch sauce. She compared the classic sauce to raising canes, which was helpful. But I'll say this, the chicken is great without the sauce (unlike canes). I made sure to take my first bite before any dipping. The ranch is house made and also Delicious. And last, the price was great. I will definitely be back. I wasn't even that hungry and I devoured my food because it was so good! Thank you to the cashier again. She was so pleasant and helpful.

    The customer service very kind helpful and professional!!. Now the ambiance of the place was nice…read morethey play great music and kid friendly. The food is a 1 out of 10 for me!... reason being I waited 23 minutes for my food placed the order at 3:10 and received it At 3:33 nevertheless this is my first time in the establishment I heard a lot of great reviews from friends who have tried it and thought to give it a try on Christmas Day ...now I'm thinking if the food takes this long it has to taste great right... WRONG ordered 3 pcs tender/$13.49 fry combo $1.50 8pc chicken $13.49 fry combo $4.99 Total $36.31 For that price it doesn't sit well with me that I was unhappy about the food breading on chicken was burnt on some ends and soggy on others some of the chicken breading fell of because of how greasy the chicken is and overall didn't not taste good I gave it 4 good bites but I couldn't bare anymore. Money down the drain. I could've gone to in and out or I could have gone to McDonalds but the fact that I choose here should be a reason the food should taste good for people to come back for years to come Won't be back very disappointing..

    Photos
    The Chicken Spot - Interior seating

    Interior seating

    The Chicken Spot - This tiny slice of cheesecake was almost 6 bucks! Not worth it!

    This tiny slice of cheesecake was almost 6 bucks! Not worth it!

    The Chicken Spot - Front counter from inside.

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    Front counter from inside.

    El Pollo Loco - mexican - Updated May 2026

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