We went on a random Wednesday at night and it wasn't busy at all. The place is huge, they have both inside and outside seating area. Our server for that nice was super nice and sweet, he took care of us from the beginning to the end, and always make sure we got everything we needed. I think they were short staffed the day we went so our server also has to make our drink, but surprisingly it was came out good. I got pear margarita and my husband got something else I forgot but his stuff was orange so I assumed either peach or orange. But the pear margarita is a new thing I ever tried before, me and my husband ended up love it so much, so refreshing, not too sweet and delicious. We got: - Trio fajitas: which come with shrimp, beef and chicken, I also add sausage to it. When he brings it out I was so shocked how huge the plate is. They gave so much food, the plate was big and tall. Everything tasted so good. - T-Bone Steak: my picked his side us steamed vegetables and rice. This dish is alright, nothing really special. The steak is seasoned Mexcian style, keep in mind if you just want American style ask the server. Overall, everything was great, love the service and experience. They also have free ice cream, they leave ice cream cones and the machine right there, everyone cab just grab one. I grabbed one and loved it, I like this idea of them! read more

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The food is really good. Prices are OK...maybe on the high end for Mexican fare. A good selection of the usual favorites as well as a full bar. I had the mixed fajitas: Steak, shrimp and chicken. And they didn't disappoint! Way too much for one person. The chips and salsa come with a small bowl of refried beans. Pro tip: Ask for the hotter sauce. Lastly, Adrian, one of the waiters, was just fantastic and made the meal that much better. Definitely recommended. read more

El Paso Mexican Grill - Mixed fajita meal - Mexican Near Me - West Monroe, Louisiana

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Firstly it took abiut 45 minutes to complete my order. They were not really busy, but I understand it takes time to cook food...fine. The $11 Large Cheese Dip looked like 4-6 oz. So if you order take out don't get the cheese dip. Save some money. Secondly some of the items were missing ingredients. The chimichanga was just a little bigger than a soft taco. Finally I did not get the steamed vegetables that came with my meal. For $70 I expected better. read more

chips were stale, I got the quesadilla and it made me nauseous. It also took forever for my server to get me a refill, will not be eating here again. read more

Gave it a second chance ( family member party kinda had to ) and it still sucks ! Chips have a wierd texture, salsa and queso water thin . Food in general just not good , total waste of money ! read more

Ordered from alacart menus 2 beef enchiladas, 2 tamales,small , very very small, bowl of Queso...free chips and salsa plus 2 courtesy waters $20.95 before tax and tip Service good,food tasty, except courtesy ice cream didn't have cones or spoons but was soft enough that it could be sucked with a straw. The ice Cream wasn't the only thing that sucked the value at El Paso's Mexican Grill really sucks!!! read more

Cold beer Great remodel Great management -floor management Waiter knows his menu Super busy but just flows Utilized floor space/open concept/lots of natural light In and out in less than an hour! Got 3 10 tops back to back and was able to handle no problem! Food had great flavor and was hot! 1st Visit, VERY PLEASED! Will be back!!! read more

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Service and food was fantastic! Don't know why some rate it poor. We have great service and food we are there.

First time here since the place was reopened. Everything was piping hot fresh. The waiters came to check on me plenty and were able to accommodate anything that I requested. My waiter was very polite. The fish was amazing. I will be returning to try the shrimp cocktail and more. read more

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Stopped here for first time. Started out ok. Good chips and salsa. They have their lunch specials every day. Ordered crispy taco and Chile relleno. The taco was ok. But the relleno was swimming in a pool of oil. I took one bite. All you could taste was oil. Told server I couldn't eat it. He said he would see what he could do. Brought back unchanged bill. Paid and left. Oh and had a fountain soda--tasted odd--kinda metallic. read more

Food was excellent. Drinks were ok. Environment is great. Guacamole should have been done at the table. The other garnishments were authentic. Worth the visit. read more

The atmosphere was OK, but the food was a different story. The shrimp was not cleaned properly, and past it's shelf life. My date and I had food poisoning due to said shrimp. Ya'll are going to end up killing someone! read more

Absolutely terrible. Better food at Taco Bell. Better customer service at McDonald's. Save your money and go else where. Also the server charged me for something I did not order and didn't want to take it off! I had to ask for the manager. This place is just BAD. read more

We don't eat Mexican food anywhere else... I'm not sure what experience the people who left negative had, but we've always had great food with fast, friendly service! The restaurant is always full, too! read more

This place is delicious! Huge portions, amazing salsa, everything was sooo good! We stopped for a quick lunch passing through town and our food was delivered quickly after we ordered. If we're ever passing through again, we will definitely be back! read more

The salsa and beans were good. I ordered the chicken quesadilla and my husband got chicken and steak nachos with rice instead of chips. After waiting in the cold at an outside table for AN HOUR AFTER WE ORDERED it was the literally the size of a chicken taco with extremely dry chicken and a small amount of cheese in the bottom center. Ive never had a straight up nasty quesadilla before. I wish I would have taken a picture but I was so ready to eat and get out of there. $32 for just a quesadilla (chicken taco), chicken and steak nachos, water, and a coke!!! Would even have had to pay extra to get vegetables (onions bell pepper tomato) that we are used to having on our Mexican restaurant meals. We will never be back. I never leave bad reviews but this was the worst restaurant experience I've had in years. Server only came once in the hour we waited for our food. There are too many other great Mexican restaurants around here for someone to waste their money here read more

our first experience here was not very pleasant. our waiter did not come to check on us and our orders were not correct. but since we live next door we decided to give it another try. our waitress alicia was amazing. she was so kind, checked on us every time she passed our table. our food was perfect and came out in less than 10 minutes. we will definitely be returning! read more