Arrive Sunday night. Waited for waitress for quite a while. Drinks came after a long wait with no straws anywhere in the restaurant. Wait. Chips came with salsa and half the bowl were so greasy you could not eat. Requested replacement but they came drenched again in grease. Had waitress to rewarm cheese dip because it was cold waiting on chips. Ordered Mexican steak fingers but tasted so different and left on plate. Waited and waited for check. Had to ask cashiers for check so we could go. Waitress said she had thrown away and brought us another one. Floor carpet is nasty and table sides peeling off. We loved this restaurant for years but will never go back. This is not the first bad experience here but it is our last. Tried to leave restaurant without negative attitude but cashiers knew they had a problem. read more

We had a party of 8. 4 of our orders were wrong and we didn't order anything special. The food was subpar too. The refried beans tasted like they were straight out of a can. The "cheese" on our nachos was either velveeta or pumped. The waitress was nice enough and obviously felt bad about the mistakes. Still, won't be planning on a return visit. read more

Never again. When you take a bite of your food one question will pop up. Where is the flavor. Better off going to the taco Bell and stopping by the gas station for a lime a Rita. No joke. read more

Pretty sure their queso dip uses some form of Kraft American cheese and the chicken made my boyfriend gag...

Food was ok not the best. Some of the host and waitresses were nice. Young girl named Skyler was great! Nice attitude she had. Managers were rude, one girl looked like she just got done doing drugs her name was Brittanie Ferguson. Y'all can take a Chance with this place but I didn't enjoy it. Skyler is the only reason I'm giving this 3 stars. I would have given 1. read more

Unfortunately it won't let me do a half of a star! This restaurant was so bland and nasty I wouldn't let my dogs eat it! Everything that we ordered tasted like it came out of a can. Just because u throw some taco seasoning on it doesn't make it Mexican! If you want real and fresh Mexican food and fantastic service and not being waited on by gossiping teenagers make sure you go to La Fajita! If you like no flavor then go to El Palacio! read more

I have never wrote a Yelp review, but this place is so awful that I'm taking time out of my day to warn others. I would give this zero stars if it were possible. I will say that our waiter was a nice, friendly guy. The hostess was unfriendly The "cheese" dip tasted like watered down velveeta. {ya know, the unrefrigerated box of "cheese" that never expires.} I ordered the combo #5 [enchiladas] I asked for cheese enchiladas with rice and beans. My husband ordered beef fajitas. When the food came it looked pretty good! I was thinking we may have found a new favorite mexican restaurant. WRONG. My husband gave me a piece of his fajita meat and after chewing I had to spit it out. It tasted like, and had the texture of, hamburger meat. WHAAAT? It wasn't even real fajita meat. Still unsure what it was. The rice was dry and was probably from a pre-seasoned packet you can find at any store. The guacamole was runny like they were trying to stretch the avocado as far as possible to save money. My cheese enchiladas were literally a bunch of cheese stuffed into a tortilla and covered with a bunch more cheese. no sauce of any kind. So stringy that I could lift my fork two feet above my plate and the cheese was still connected to the enchilada, which probably isn't a bad thing if you love cheese with zero mexican flavor. The beans were the best thing on the plate and that's not saying much. Then the check came. I was charged for my rice and beans separately, even though the #5 says 'combo': I assumed it would be a combination of food-not two cheese enchiladas for 5.99. The total bill for one cheese dip, two cheese enchiladas with rice and beans, beef fajitas, and a tea and 2 happy hour beers (1$ per beer), was $30. We were shocked at how awful the food was and how expensive our bill was. My husband and I vowed to never eat there again and to write a review to save others from this terrible, over priced 'Mexican' food. Overall, I feel like they were cutting every corner possible with food quality. Do yourself a favor and go to La Leyenda or even La Bamba. The person that gave this a 5 star review probably either works there or has never had actual Mexican food. read more

Absolutely the worst Tex Mex (or whatever it is the owner thinks this food is) that I've ever tried. The service was fine -- no issues there. The food was deserving of an episode on Restaurant Impossible. I ordered chicken fajitas and was shocked when it was apparent that they used canned chicken. Yes, I said canned chicken. As for the standard plate of accessories that accompany fajitas, again, just wow! The beans looked like reconstituted paste with a gray ring around them where they had dried out. The guacamole was out of a can and was an off color green slime. Everything else on the plate was below average. I am beyond shocked that this establishment remains open for business. read more

Probably the worst Mexican food i have ever had. Food was bland and I'm pretty sure the refined beans were straight out of a can. The shredded cheese on our plates was out of a bag and wasn't even melted. The only good thing about this place was our waiter. Don't waste your money! read more

Service was good, but it all comes down to how good the food is. Sadly, this is the worst "Mexican" food I've ever had. Does not really even qualify as Mexican. More like "hey, I'm going to describe mexican food to you and you write down half the stuff I say and cook it up the way you think mexican food should be". You'll end up with a subpar, bland product with a nice appetizer of stale chips and salsa. The salad I had with grilled chicken was tasteless and loaded with cheese. Asking some locals afterward, they said they would have told me how bad it was had I asked. read more

Worst Mexican food ever. If you could give zero stars, we would. Way worse than bland. We didn't eat half before we left.

Have good service sometimes the chips are old and the food to salty but usually nice people

This place is never really good. I just go for the chips and cheese dip and today saw someone leaving with a to go box after paying for their meal with their small dog in their arms. They let dogs in the restaurant apparently. But food is usually gross and the people that work there barely have walking sense . Couldn't even get a refill on a drink today. Maybe the dog had better service. read more

I have to agree with the others who said it doesn't qualify as Mexican food. However, the service is good and the atomosphere is decent, but, man, was I disappointed in the food. read more

Probably the most unreal experiences of my life. The whole experience seemed like a joke, and I kept waiting for Ashton Kutcher to pop out with the crew of Punk'd. The food wasn't mexican what so ever, the burrito tasted like the seasonless frozen fajita meat you buy at a store wrapped in a tortilla with shredded cheese on top. The service was terrible and ambience (if you can even call it that) was horrifying. Will never go back and will make sure that everyone I know hears about my experience. read more

I went on my first date there 30 years ago ,I had been going with family to eat there before that when I was pregnant it was still my favorite place my son is now 26 and I have a grandson thats 6 we have now moved to north Alabama ain the Talladega area in a little town called Lineville we still go there several times a year just to eat when we go on vacations we go out if our way to go thru Ozark where we can eat there my daddy is now 80 years old and he was a preacher so he traveled everywhere but you can ask him and mommy where you want to go eat at he says I need some El palacio steak fingers.... and thats the truth we have gotten up on a Sunday morning more than one time and drove 3 hours to eat and then back home I dont have family that lives there we just go to eat Wanda Walden Armstrong read more