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El Mariache

4.5 (2 reviews)
Open • 11:00 am - 10:00 pm

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1 year ago

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Margarita's Bar and Grill - Red snapper with garlic, butter, rice, and beans

Margarita's Bar and Grill

2.8(84 reviews)
5.7 mi
•$$

I have visited this restaurant a few times. Great customer service nice drink specials that they…read morehave happy hour. They have some lunch specials during the daytime and the food was very very very tasty.

I have been coming to this restaurant for over 10 years, and I have never experienced the level of…read moredisrespect and poor customer service that I experienced during my most recent visit. I went into the bar area to relax, have a drink, and enjoy some food. Unfortunately, my experience was extremely disappointing. Erika L., the bartender, was very rude and appeared to have an attitude while I was placing my order. I was interrupted and cut off in the middle of giving my order, which ultimately resulted in my order not being entered correctly. When my drink was brought to me, it was placed down in what felt like an unnecessarily aggressive manner. When Erika realized the order was incorrect, she rolled her eyes. I asked her if she was okay because of the way I was being treated, and she responded that the bar had just opened and then walked away from me. At that point, I asked to speak with a manager because I wanted to address the situation appropriately. I was told that the manager was off and that there was no manager there. As a longtime customer, I found that extremely disappointing, especially when I was trying to address a serious customer service concern. What made this experience even more upsetting is that I could not help but feel that the way I was treated may have been influenced by the color of my skin. I cannot say what was in the employee's mind, but the treatment I received left me feeling disrespected and uncomfortable. I honestly do not believe I would have been treated the same way if I were Hispanic. If the bar had just opened and there were limitations on service, all that needed to be said was that the bar was not fully ready or that service would begin shortly. I would have understood. There was no reason for me to be treated with an attitude or made to feel unwelcome. After more than 10 years of being a customer, this experience has completely changed how I feel about returning. I believe every customer deserves to be treated with basic courtesy and respect, regardless of their race or background. I should never have to feel like a server does not want to serve me. This was a horrible and deeply disappointing experience. Unfortunately, after being a loyal customer for so many years, I will no longer be returning.

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Margarita's Bar and Grill - Inside

Inside

Margarita's Bar and Grill - Pork tostada, Suiza and a steak taco rice and beans on the side

Pork tostada, Suiza and a steak taco rice and beans on the side

Margarita's Bar and Grill - Menu

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Menu

El Mariache - mexican - Updated October 2026

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