We ordered take-out Fajita Taco Salad and Hawaiian Quesadillas on Wednesday evening. At home, we found that the bottom of the tortilla bowls and some filling was burned black. Bad, but this can happen. Today, Friday, we returned to the restaurant showing pictures of the burned food and asking what they could do to make this right. Restaurant: Why didn't you come back the same day or call? We: Because it was late and we didn't want to reorder, drive back and forth again and eat even later. Restaurant: We can't do anything for you. We: You'll lose a customer. Restaurant: Shrug. Conclusion: Unless you don't mind burned food and absence of customer service, avoid this restaurant. read more

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Great food, drinks and waitressing staff. 10 of 10. Sat in booth near bar. Not very noisy for a Saturday which was a plus with 2 others. Had the vegetarian fajita's that were excellent as well as a blood orange margarita which was excellent read more

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El Gran Rodeo is one of those places I keep returning to. First of all, they have Corona Familiar... now I am not a Corona fan generally, but Corona Familiar will get me in the door anywhere. Secondly, it is one of these small "chains" with a few other locations that I wouldn't call a real chain restaurant, but it almost feels like it occupies a space between a small singular place and a large chain. There are a few other similar style Mexican places like this in the area, but I have found that El Gran Rodeo is probably the best, and easily fills the space of "manufactured Mexican" better than anywhere else. This is not to say that it isn't legit Mexican food, but if I want REAL stuff, I will go somewhere much smaller, usually run by a family or a couple. However, for what they do offer, they do it very well, and they cater towards the American palate and have been seemingly very successful. There are copious amounts of brilliantly delicious chips and a variety of salsas brought to the table upon arrival, and you can always ask for other varieties if the basic house and verde are not up your alley. I will usually ask for the much spicier one that they have in addition to the two they provide. Flavors are on point, and service is always friendly and quick, and their tamales are also surprisingly wonderful; not usually the case for a larger place like this! Where they really excel for me though is that I can bring everyone here and they can all find something that they enjoy on the fairly extensive menu, and the space is not overdone, but still offers a nice experience without too much noise, while providing tons of space for dining, as well as having a full bar area if that is more your speed. It looks to be stocked with a variety of tequilas for tasting, and they do have extremely tasty margaritas in a world of different flavors, although their traditional has easily been my favorite. In an area with many choices, as well within distance of world-class Mexican in Kenneth Square and in Philly, this is a great option, and I highly recommend stopping in sometime if you are nearby, or in the area for something else. You'll easily find something you'll like, the bill will be reasonable, and everyone leaves happy! read more

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Snowy night and El Gran Rodeo was still buzzing and open until 10 pm, which already earned points in my book. Grabbed a 22 oz Pacifico and a carnitas burritoexactly what you want on a cold evening. Service was fast, friendly, and welcoming, and the kitchen moved impressively quickly despite the weather. Portions are generous overall, though I would have loved a bit more carnitas in the burrito to really balance the size. That said, everything was hot, fresh, and satisfying, and it's clear this is a reliable neighborhood spot that shows up for the community even on a snowy night. Solid, comforting Mexican food with efficient service when you need it most. read more

El Gran Rodeo - Burrito Carnitas - Mexican Near Me - West Chester, Pennsylvania

First time dining here and the food and service was excellent! The atmosphere was also welcoming read more

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We ordered take-out Fajita Taco Salad and Hawaiian Quesadillas on Wednesday evening. At home, we found that the bottom of the tortilla bowls and some filling was burned black. Bad but this can happen. Today, Friday, we returned to the restaurant showing pictures of the burned food and asking what they could do to make this right. Restaurant: Why didn't you come back the same day or call? We: Because it was late and we didn't want to reorder, drive back and forth again and eat even later. Restaurant: We can't do anything for you. We: You'll lose a customer. Restaurant: Shrug. Conclusion: Unless you don't mind burned food and absence of customer service, avoid this restaurant. read more

Food is great, came it fast, got a mocajete that included chciken, steak, shrimp and very saucy along with tortillas and rice Also got the chipotle camarones which came with side of rice and beans, which were also very good I like the tortilla chips they give you from the start with the red salsa, very appetizing Would come back again read more

El Gran Rodeo - Mexican Near Me - West Chester, Pennsylvania

Best Hispanic food I've had in PA! The food is so flavorful and our server was very friendly and gave good recommendations. We ordered the fajita Texanas nachos, the Texas dip, and the molcajete. So flavorful and just hands down, one of the best meals I've had. We also ordered the churros and vulcan for dessert and they were amazing. I ordered a Pina Colada and it was the best I've ever had. The bathrooms are very clean! We will definitely be coming back! read more

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Food is pretty good but it needs a good deep cleaning!!!! It used to be so much cleaner and the service used to be much friendlier.

Fantastico! The food was perfect- my T-bone steak I asked for rare was tender and red, topped with sautéed onions, mushrooms, and peppers and a side of refried beans and seasoned rice. They have Tapatio hot sauce if you ask for it, and the service was friendly, swift, and there's banging Mexican music playing in the background. Definitely a more upscale place- and while my partner and I didn't order drinks, the margaritas at the table next to us looked hefty and yummy read more

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one of my favorite Mexican restaurants in west Chester and Glen mills. food is fantastic and the margaritas are refreshing. love the queso chips and steak read more

My favorites that I have never been disappointed with: Street tacos, Queso Fundido, skinny margaritas, sangria, Esquite, Nachos Supreme, Rodeo Trashcan Nachos ( definitely have an appetite), Rodeo Taco Salad, El Vaquero, and Pina Fajita! read more

Amazing and strong margaritas I can't wait to try more flavors The nachos were super filling read more

This place has improved so much since the changed locations! We tried it again after a king absence and we have been there several times now. The chips and salsa are great, bar drinks top shelf and the food is consistently good. The service is fast and efficient. The interior is new and updated. Great restaurant experience! read more

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Always a good time here! Service and food is always amazing and will always go back for the best Mexican food

I had an entire pitcher of margaritas to myself and I feel nothing :( like how are you gonna water them down so much that it's basically juice. update the liquor never hit. I'm unsure if they put tequila in the pitcher read more

Service was good! Food was not... the queso fundido is just queso with chorizo and it's typically queso flameado. Order the combo and got a burrito and chimichanga, the burrito had a red sauce on it that highly resembled and tasted like marinara sauce. If you do not typically have it make Mexican food this place is for you! Everyone else just stay home :) read more

The food was amazing, and the service pretty good too, I really recommend it. I tried the Margarita, was not amazing but not too bad. read more

This is the 2nd time their servers there have added extra money to the tipped amount left on the credit card receipt. What Rafeal isnt aware of is I took a picture with my phone of the receipt which is timestamped as proof. I will now be seeking law enforcement assistant and seeing about pressing charges against this server for fraud. TAKE PICTURES OF YOUR CREDIT RECEIPTS, they are scammers at this restaurant! read more

I'd call this place a cross between authentic and chain Mexican food. Excellent margarita and the salsa and chips are very fresh. Fried beef chimi was hot and point. Didn't see any molè sauce mentions but next time I plan on trying the Al pastor treats. Will be back. read more

El Gran Rodeo - Mexican Near Me - West Chester, Pennsylvania

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Very good food and service. Frozen margs were just OK and too expensive. Try the crab and shrimp enchiladas - very tasty. Chips and salsa come right away in a big basket with warm chips. Always good here. read more

my husband found a big pointed wooden piece of wood in his food. told them and never an apology. took it off the bill but it was worthy of a visit. when I spoke to simon (m). he could have cared less a dangerous item was found....i said an I am sorry would have made a huge difference. enough said..... or mayba not enough beyond sad read more

Wow. I eat out twice a week, minimum. I'm almost 60. This was hands down the worst meal I've had in my life and I've done prison time. Avoid at all cost. Oh did I mention that the margarita's taste like dishwater? read more

This place has a great vibe a good crowd when we visited. The fajitas and tacos were very good as were the chips and salsa. They have a full bar and many tables. Excellent service read more

Always pleasantly received the food is always great and the Margarita's according to my husband are phenomenal, I prefer the Sangria. If you love this type of food, I promise you will not be disappointed!!! read more

Good people great food. One of my friends from work told me about this place , I finally made it there after a month and I was impressed. read more

El Gran Rodeo - Gotta try the tequila mix drink - Mexican Near Me - West Chester, Pennsylvania

We were here for dinner. I'm not quite sure what happened to this place in terms of service. It is truly awful. It took a waiter 10 minutes to greet our table. When he did come he put chips and salsa on the table and said," I'll be right back." I tried to catch him because obviously at this point we were ready to order after waiting so long but he walked away too fast and I could not catch him. My husband ordered the enchilada poblano that says on the menu it specifically comes with chicken. They brought beef. It took him so long to come back after we got the food. I had to get someone else to fix his enchiladas. We again waited and waited for him to come back when done eating. We were ready to go at this point by many minutes. When he finally again came back, we asked for a box for my son's burrito. He took another 10 minutes to come back and never brought the box. At that point we just left my son's leftover burrito there. My burrito was very good and so was my sons. My husbands enchiladas was not. I cannot imagine going back there after being treated so poorly by the staff waiter. They have went slowly went downhill ever since they moved buildings. I did not see a manager in site which is probably why it seems to be run so poorly. read more

Great food and nice atmosphere! We popped in for dinner a few days back and it was nice. I had the Chipotle burrito and my fiancee had the hawaiian quesadilla. Both were really good and things we would order again. The salsas weren't super impressive but the chips were crispy and warm, love the chips! read more

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BEST STREET TACOS IN TOWN! And they have VA white sauce which no one else has! I will never tire of this place! AMAZING!

Horrible experience. I will not return..I ordered a beef chimichangas We had other orders as well. We waited 25 minutes for the other orders to finally arrive. Another 5 minutes went by when finally, the chimichangas arrived. They were black from being charred while cooking. They were so burnt the meat inside was unrecognizable. Although, the waitress apologized, this food should have never left the kitchen. Shame on the cook and the person who brought it to the table. Once we decided to leave I asked for the manager. After a long wait, he came to the hostess station. I explained what happened and asked why food would be served when it was visibly inedible He did not respond. Only raised his eyebrows as if to wonder why I was even speaking to him. I then asked if he was aware of this and he said yes, he saw the chimichangs. I paused to wait for, at least, an apology. There was nothing but uncomfortable silence. I chose to leave never to return. This type of dismissiveness in the service industry is all-to-common. No one seems to take pride in their services much anymore. I don't feel that putting this out there to make others beware, is being , what they call a "Karen." I think it's just those of us who once enjoyed going out for a nice meal and expecting to receive good service are finally just fed up with the attitudes of today's "new" workforce. read more

Service is always solid and the food portions and quality are tough to beat. We have been coming here for several years. The decor inside is modern and fancier than you would normally expect. I could eat just chips and salsa and be satisfied. That's how good their red salsa is to me. read more

This place had great food and good service. We had burritos and they were excellent so we will be back! As a side note they serve flight of margaritas! read more

their food is so good! their steak tempenquina is to die for. delicious chips and queso too ! margaritas are refreshing! fun place to eat with friends highly recommend !!! read more

Terrible service dirty cups dirty tables dirty chairs/seating asked for a glass of water and had pieces of food floating in cup waitress was not at all attentive or asked if we wanted napkins or staws had to ask other waiters for some reason they started to get upset as if i had asked for something ridiculous. Once time came for food even though waitress asked what we wanted and wrote it down still got it wrong guy who brought the food to the table almost threw the plates at us even though we told him it wasnt what we ordered. DO NOT GO HERE EVER!!! read more

TL;DR: Each time we're in the area, my wife says "Chori-Pollo?" And I say "Sure." Mains: Last night we had that and tacos de carne asada. Large amount of steak tacos on three double corn tortillas with a spicy taco sauce, plus rice and refried beans. Delicious. Chori-Pollo was good as always with two latge pieces of grilled chicken, chorizo, cheese, rice, refried beans and flour tortillas. Complimentary chips and salsa went quickly. Dessert: Servers were kind enough to sing Happy (belated) Birthday to me at my wife's request with a candle, raspberry cheesecake and temporary sombrero included. I survived the embarassment long enough to make a wish and enjoy my half of the cheesecake. Parking: Village at Painters Crossing Shopping Center. Same lot as the old place, just in a bigger building to its left. No problems finding a table on a Thursday but Fridays and Saturdays can get crowded. Convenient to intersection of S US 202 and S US 1. Service: Good. My wife speaks Spanish, hence the surprise sombrero. Return: We have. Overall: One of our regular choices for dine-in Mexican. Consistent food for the dishes we order and have received good service. read more

Mediocre Mexican food slapped together for undiscerning palates. Came here after a long afternoon of family fun at Oasis and decide to check this place out before looking at yelp reviews. And boy was I 100% not surprised by the lack luster reviews. First of all, the staff seemed very short with me when they couldn't understand my order of 1x el pastor 1x steak and 2x 2 shrimp tacos and a chile relleno. I guess they are more use to people ordering by combo # or what have you. My tacos came and the shrimp taco was is a soggy soft shell with nothing in it other than the shrimp itself and some brown sauce. The shrimp tasted pretty good but the sauce made the tortilla very unappealing texturally. The el pastor and steak tacos were pretty good, they were a little bigger than I expected but that's OK. I don't think the addition of pineapples to the el pastor was needed but both were slightly above average. My chile relleno was bland and forgettable. Since I was with a large group, I was able to try some of the other dishes and none of it blew me away, all just variations of red sauce, cheese and meat. Also pro tip, do not order any hard tacos, they are dryer than a saltine's fart and the meat tastes like cardboard. On the plus side, the chips gets free refills and the guacamole was good but could use a little more lime. All in all an unimpressive lower tiered tex mex place that serves some food... I guess. read more

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Used to be good, now, not so much. I had the street tacos and my wife had seafood chimichanga. The tacos were a decent size but there was literally no flavor in the chicken...none. The salsa that came with the chips had no flavor and my wife described her meal as bland. It really seems like they are getting the cheapest ingredients and it sure tastes like it. I swear this place started going down hill once they stopped bringing out the "white" dipping sauce with the chips. You have to ask for it now..and even that isn't the same. Our waiter was nice. read more

I had been wanting to try this place for a while and I was not disappointed! The ambiance is cozy and well done. We sat in the bar at a high top, it was busy but not too loud. I must say our server, Alitl was AMAZING! When we told him it was our first time he made sure to let us know where to find everything and what were the favorites. He was so friendly and knowledgeable! I will be requesting his section next time we come in! The food... THE FOOD!!! I'm blown away. And that's a lot coming from someone who lived in CA for most of their life. This is my new favorite and I will be visiting as often as possible! Thank you Alitl and thank you El Gran Rodeo! read more

Very good food quality, banging sangria. (I purchased the red by the carafe) Top notch salsa with chips that appear to be house made. One of the staff members was a little short with his tone but I get it that everyone's dealing with all of the BS related to COVID right now. So I gave him some slack and still give the whole place four read more

The Gran Rodeo always has great food and fast, friendly service. I recommend the fresh guacamole. It's full of flavor with big chunks of avocado. One of my favorite dishes here is the enchiladas poblanas, great mole sauce. read more