Like many people, I don't usually enjoy bringing my car in for service--but 625 Auto Repair made it…read morea truly pleasant experience. From start to finish, I felt comfortable, informed, and confident in the recommendations they provided. I came in needing my inspection done and also wanted to get some "mystery noises" checked out. My car has a lot of miles, and I wasn't sure if it made sense to put more money into it or trade it in. The team at 625 was great right from the start. I was given a loaner car immediately, and after they checked everything over, they sent me an electronic file with all the recommended repairs--clearly itemized with costs broken out. When I spoke with Casey, the owner, he took the time to go over everything with me. I explained my situation--deciding between keeping the car or trading it in--and his honesty really stood out. He told me that if I planned to trade it in, there was no need to spend money beyond the inspection since, with high mileage, the dealer would likely just auction it off anyway. That advice wasn't in his best business interest, but it was absolutely the right thing to say, and it meant a lot. If I decided to keep the car, he had the repairs prioritized so I could take care of the most important items first and handle the rest over time. I decided to keep it, and the repairs they completed were done quickly and done right. The noises were gone, and what had been a rough, bumpy ride was suddenly smooth again. I'll be continuing down the list of recommended repairs in the coming months, but I can already say this was one of the best auto repair experiences I've ever had. 625 Auto Repair is honest, professional, and truly customer-focused. Highly recommend!

If you're searching for a garage that's honest and does top notch work, look no further. Casey and…read morehis team take the time to explain in detail what is need and recommended. Nice to finally find somewhere I feel comfortable taking our fleet of vehicles.

Stop for a moment and read this. You need to go to them for your collision needs. I was pit…read moremaneuvered and then t-boned by a tractor trailer on the highway. My doors on the driver side were pushed in and destroyed. I drove that way for over a year because I was busy driving back and forth to NY and PA. Roger, Nicole and the rest of the team gave me a great quote. I got 2 used doors that matched my paint and they installed it quickly and the quality was amazing. I can now get in and out of my car by opening the driver side door instead of going in thru the passenger side. The professional quality work, the kindness of Roger and the rest of the team impressed upon me to write this review. No pressure tactics were used. No up sells. No stress. I paid out of pocket. no insurance was used and the price was well within my price range. Do yourself a favor and stop over for a quote. Then make your decision. You won't be sorry. I'm Not.

Yesterday, I picked up my jeep after I had an accident of hitting black ice back in January…read more Patriot Collision Center were about to get all parts needed as timely as they could. I also had their receptionist, Nicole who I talked to many times about my jeep. Nicole, was super helpful with any and all questions I had that she could answer to the best of her ability! Nicole, thank you for your kindness while my jeep was there at the collision center. Thank you! Also, Ben who had picked up a time or two when I would called and let me know about parts they were waiting for. Thank you! I ended up being stuck on the side of the road because the radiator hoses were not installed properly and then I had antifreeze all of the engine bay of my jeep and all over the road. I was missing the install clips and the electrical cover and with the jeep system not being reset the dash lit up with dash lights I had to look up in my manual while I waited for help.

Would never go anywhere else! Was at another "dealer" and decided to get a second opinion after…read moretalking to a friend. The "dealer" told me I needed new brakes. No new brakes needed and saved about $1000.

Professional; Timely repair to my Jetta. Grease; Oil; Filter change; changed a running light;…read moreand repaired an Electrical problem with the Jetta; all at a reasonable price. Highly Recommend.

I had my car inspection there! 2 of the mechanics worked at…read morethe Mobil gas station that was sold in West Lawn. 5 stars

My car left me stranded earlier this year an hour from my home. After finally getting my car towed…read moreto the correct location, thank you yelp for finally correcting the address, I was pleasantly surprised at how quickly they called me with the repair I needed and what I needed to the get my inspection completed. The price was fair and the work was completed within a day.

I've been a customer at West Penn for all of my vehicle maintenance, but after a recent visit, I…read morewon't be returning. During an oil change and tire rotation, they called and told me a stud was over-tightened. I pointed out that I've only ever had work done at their shop; logically, it would have been one of their own mechanics. They immediately denied any responsibility, claiming it couldn't have been them. Rather than argue, I accepted their explanation at face value, and paid my bill in full and respectfully let them know that I'd no longer be bringing my business there. They left a typed letter and $20 in cash under the invoice on my front seat; not as a sincere gesture, but as a passive-aggressive parting shot. The letter reiterated that they didn't think it was their fault and criticized me for bringing my own oil and filter (something they had never brought up as an issue before). It was unprofessional, unnecessary, and left a bad impression. Ironically, their education of bringing my own oil made me realize it's better to support local shops by letting them supply parts too; something I would've been happy to do for them had they addressed it professionally. This shop had all the opportunity to maintain a long-term customer relationship, but instead chose defensiveness and condescension. I can't recommend West Penn to anyone looking for professional, honest service.

I have been bringing my Hyundai SantaFe to West Penn Auto consistently for 5-6 years for routine…read moremaintenance as well as unexpected issues with my vehicle. After getting my wheels rotated during one specific visit, I was experiencing a thumping/rattling noise when turning my wheels. Come to find out, one of the front wheels was extremely loose, turns out lug nuts were not tightened. After this mishap, I decided to bring my vehicle to a different mechanic when experiencing issues with the engine. Upon further inspection, the vehicle actually had two other major underlying structural issues including a completely rotted frame. I was told that if I were to drive over train tracks too fast, the vehicle would completely slide off the frame. I wish I could say West Penn was vigilant enough to discover this issue months earlier considering their friendly staff and low prices. I will not be returning.

Gene is the bomb. He just finished getting our 1969 Karmann Ghia roadworthy again and he was…read morefantastic. An expert on "vintage" air-cooled VWs, has shelves and shelves of spare parts, knows every inch of these cars, enthusiastic, thorough, and professional. Great pricing as well. So glad to have found him; mechanics like Gene are becoming a rarer breed every day.

Been going to this place for 10 years. They have kept my 05 jetta in tip top shape since the day i…read morebought it. You cant beat the prices and the parts availability for VW. This place is the place to go if you have an older VW that doesn't want to stop going.

I've had serious concerns about this shop's integrity. They tried to hold my safety inspection…read moresticker hostage unless I agreed to nearly $800 in repairs. I went to another shop down the road, and they fixed the issue for a fraction of the cost and completed the inspection without any problems.

THE ONLY REASON FOR THE ONE STAR IS BECAUSE THEY WON'T POST WITHOUT AT LEAST ONE STAR!! THIS SHOP…read moreIS HORRIBLE! WARNING WARNING They had a car for over 3 months and charged the person over $5000. Once customer received their car, they did not have it for one week and now they have a major oil leak. When customer reached out they told them to bring car to them and it would cost an additional $2000 to fix the leak. Now, in 3 months you never noticed a major leak! This shop is trying to take as much money from people as possible! You did not fix the car you caused more problems and tried to charge for it! You should be ashamed of yourself! I would NEVER recommend your shop to anyone! What I will do is warn everyone of your shop! Today I took my car to another and guess what it not going to take $2000 to fix it!

Better to just go to a regular exhaust shop and get work done. He only does small jobs and is old…read moreso he can't even get close to your catalytic converter.

Top notch exhaust repair and replacement at very good prices…read more Ray has moved his shop to his home, his number is still the same