DevoughWerks was recently recommended to me by a close friend who understands that I am extremely…read morepicky about who works on my 2013 Jetta TDI - not only is it a German car but it is also a diesel so a good mechanic is hard to find. I am happy to say that I had an exceptional experience with DevoughWerks. I would highly recommend to anyone in need of quality car repairs. This shop has gone above and beyond to provide me with top-notch service - from start to finish, my experience was nothing short of convenient, efficient, and affordable. Sarah called to provide me with a detailed explanation of additional work needed as well as an estimated cost before proceeding. All repairs were completed in a timely manner, allowing me to get back on the road quickly. What impressed me the most was the incredibly affordable prices. I have used several auto repair shops in the past and none compared to the reasonable prices I paid here. They were upfront about the costs, and there were no hidden fees or surprise charges which was a relief. Overall, I couldn't be happier with the service I received. I was provided with exceptional customer service, expert knowledge, and an affordable price. I highly recommend DevoughWerks to anyone looking for high-quality and affordable auto repairs.

10/10 experience. HIGHLY recommend!…read more This was hands-down the smoothest, easiest car purchase I've ever made. Seriously--when's the last time you walked into a dealership and left without feeling like you needed a nap, a shower, and a financial advisor? Not here. The whole team at Miracle was friendly, helpful, and downright awesome from start to finish. Huge shoutout to Jake, Marc, Saadiq, Joe, and Randy--you guys made it feel less like buying a car and more like catching up with old friends (who also just happen to have great financing options). If you're thinking of buying or leasing anywhere else, do yourself a favor and check out Miracle first. You might actually enjoy the experience--wild, I know.

Very poor customer service. Drove an hour to get there, met with a salesperson who didn't seem very…read moremotivated. We pointed out an issue with the tires and he tried to tell us we were wrong...even though my husband is an ASE certified tech. Told us he would reach out on Monday and never did. We called and left messages but no return call. We were still interested at this point, so we called the sales manager asking for more information and a follow-up. He seemed genuinely interested in helping us. But again...crickets. No deals, no communication, nothing. My husband has worked for almost 2 decades at dealerships and was shocked at the lack of communication. We will not be returning and will not recommend to anyone. It was a waste of our time, even though we were very motivated to purchase.

Great shop with great customer service. Been dealing with them for years. Very reliable and always…read moredo an awesome job. Great guys to deal with and always helpful. They do all my repairs. Would recommend highly.

These guys do a great job at affordable prices. It's hard to find honest and competent people to…read morerepair and maintain cars today.

I took my Isuzu npr to get the transmission repaired and they fixed it.It had electrical issues and…read morethey only repaired the problem. They never pushed a rebuild on me . Butch who works there is very friendly and he explained the issue thoroughly.

I don't know why these reviews are here. I got my truck done by Todds and they fixed someone elses…read moreshitty work on it. They offered me heavy duty upgraded parts and make it future proof. Not much more to complain about. I even bought an extended warranty that they offered! They do good work.

The handle all my automotive needs and I wouldn't go anywhere else. They are able to get me in…read morequickly. The guys are great!

Ignored a car engine light. Turned it off and said there wasn't anything wrong. When I went to…read moreanother car service station, they noted that there was a problem with one of the exhaust systems. needed a valve placement in the front of my car. It was bad within at least one year.

We have gone to Reuben and his team for all our car maintenance needs for several years now, and…read morethey've always done an excellent job. They're always helpful and kind, their prices are reasonable and all of our car problems or needs have been resolved with no problems.

Got a new car, had some work done it, and it didn't take long to have it done. They did a fantastic…read morejob.!!!

After Bob's mechanic at West End insisted that the problem with my cruise control was the EGR…read morevalve, and $250 later to replace it, which did not solve the problem, I took my car to Royce Automotive in Allentown. They actually have competent mechanics who diagnosed the problem as a faulty cruise control module and put in a used replacement. Problem solved. If you need more than an oil change, DO NOT waste your money at West End.

Nicest people in the world. They are extremely honest, fair in price and easy to schedule…read moreappointments with. I highly recommend them. Soooo much better than service from car dealerships.

I've been a customer at West Penn for all of my vehicle maintenance, but after a recent visit, I…read morewon't be returning. During an oil change and tire rotation, they called and told me a stud was over-tightened. I pointed out that I've only ever had work done at their shop; logically, it would have been one of their own mechanics. They immediately denied any responsibility, claiming it couldn't have been them. Rather than argue, I accepted their explanation at face value, and paid my bill in full and respectfully let them know that I'd no longer be bringing my business there. They left a typed letter and $20 in cash under the invoice on my front seat; not as a sincere gesture, but as a passive-aggressive parting shot. The letter reiterated that they didn't think it was their fault and criticized me for bringing my own oil and filter (something they had never brought up as an issue before). It was unprofessional, unnecessary, and left a bad impression. Ironically, their education of bringing my own oil made me realize it's better to support local shops by letting them supply parts too; something I would've been happy to do for them had they addressed it professionally. This shop had all the opportunity to maintain a long-term customer relationship, but instead chose defensiveness and condescension. I can't recommend West Penn to anyone looking for professional, honest service.

I have been bringing my Hyundai SantaFe to West Penn Auto consistently for 5-6 years for routine…read moremaintenance as well as unexpected issues with my vehicle. After getting my wheels rotated during one specific visit, I was experiencing a thumping/rattling noise when turning my wheels. Come to find out, one of the front wheels was extremely loose, turns out lug nuts were not tightened. After this mishap, I decided to bring my vehicle to a different mechanic when experiencing issues with the engine. Upon further inspection, the vehicle actually had two other major underlying structural issues including a completely rotted frame. I was told that if I were to drive over train tracks too fast, the vehicle would completely slide off the frame. I wish I could say West Penn was vigilant enough to discover this issue months earlier considering their friendly staff and low prices. I will not be returning.