I had a terrible experience working with Jolma and do not recommend them. They tried to blackmail…read moreme for more money claiming "extra hours" and refused to deliver the scope in the contract even though they were paid in full. I've had other firms look at their work and all unanimously said it was sloppy and unprofessional. The owner, Byron Jolma, is a hot head and extremely litigious. Stay away from Jolma!!!

From the owner: Jolma Design is a veteran-owned civil engineering and land use planning firm, specializing in rural…read moreand small-commercial site development. From start to finish, we help our clients navigate through the complex, ever-changing planning, engineering, permitting, and construction project phases, transforming their ideas into constructed reality.

Great job! Unbelievably fast and accurate! Eugene was great to work with! He drafted the plans and…read moregot it through permitting in a few days I was blown away!

From the owner: We specialize in residential projects such as remodels,…read moreadditions, deck designs and ADU Conversions. We also offer Permitting and Engineering services. Give us a call. We look forward to discussing your project. Eugene@draftingeveryday.com or 360 980 6344

I needed engineering on a deck project for my place in Central Oregon. I met with Bill and he went…read morethe extra mile for me and did more calculations that I ever thought I would need.He knows his stuff and the results were what I was hoping for. I couldn't be happier with his work!

It seems like this post should start with a joke. Well . . . What happened when the patio heater…read morewas placed too close to a load-bearing wooden beam? I think you know the rest of the story. We burned a hole into our covered patio wooden beam and we weren't sure what to do. We contacted our contractor, and they said contact an engineer. I found Bill's organization online. BSM Engineering - talk about a professional organization. From the moment we started interacting through email correspondence to multiple telephone calls, to a final verdict on what to do next, Bill was the highest degree of professionalism. Throughout the whole thing, Bill guided me in the process and helped me to understand the complexity of the issues. Add a proverbial cherry to the top of this otherwise phenomenally smooth process; and guess what, Bill didn't charge us a thing. He did the whole thing pro bono. Talk about a phenomenal company. The highest degree of professionalism. The best customer service. An incredibly well trained and highly ethical engineer. What more could you want? I can't think of anything better. If you ever need an engineer, and I know this for certain as far as our engineer needs in the future are concerned, go with Bill and BSM Engineering. You will be 100% satisfied.

Recommended by another company because they were backed up. Came out that same day, fixed the…read moreproblem (entry to septic was blocked). Pumped out our septic (cheaper than we thought). Am definitely calling them next time!

I am extremely disappointed and disturbed by my experience with First Septic Services. This was,…read morewithout question, the worst experience I have ever had with a septic service company. I called and scheduled a septic pumping and county-required inspection. I was quoted $560 for both services to be performed at the same time. When they arrived, I was suddenly told that because I operate a business on the property--and supposedly had failed to disclose that--they could not pump my tank without additional authorization or a permit. I was also told that, depending on the pH of the tank, I could potentially be charged approximately three times the normal pumping price for hazardous-material disposal. As far as I could tell, they had not even tested the pH of my tank on site before discussing this potential charge. I told them that was outside my price range, thanked them for their time, and said I would not be having the work done that day. I was then told I owed a $435 service-call fee simply because they had come to my property--even though the $560 service I scheduled was not being performed. The representative then told me that if I instead paid $170 for an inspection, they would waive the $435 charge. At that point, I felt like I was being pressured to pay them something regardless of whether they performed the service I had actually scheduled. I have had this same septic tank pumped many times and have never previously been told that operating a business on the property could result in my septic contents being treated as hazardous waste or subject me to this type of additional disposal charge. Most importantly, when I scheduled this appointment, nobody asked me whether I operated a business on the property. The situation then became much more disturbing. I told the representative I needed to make a phone call and attempted to leave the backyard. He physically positioned himself in a way that blocked my path. I found his demeanor menacing and intimidating, and I was extremely uncomfortable being put in that position on my own property. Once I got past him, I called the office hoping to resolve the situation. Instead, I was chastised and accused of lying because I had not disclosed that I operate a business. I did not lie. I was never asked. If that information is essential to whether they can legally perform the service, it should be requested before they quote a price, schedule the appointment, and dispatch a truck--not used afterward to accuse a customer of dishonesty. As a woman dealing with these representatives at my home, I felt talked down to, antagonized, intimidated, and taken advantage of. I cannot know their motivation, but I can describe the effect their conduct had on me: the encounter became so upsetting that I had a full-blown panic attack and called my neighbor to come over because I did not feel comfortable dealing with the situation alone and wanted them off my property. I have dealt with septic companies and had this tank pumped numerous times. I have never experienced anything remotely like this. Based on my experience, I would not use First Septic Services again and would not recommend them. Buyer beware: Get the quoted price, service-call fees, property-use restrictions, permitting requirements, hazardous-waste criteria, and potential additional charges in writing before they dispatch a truck.