Wonderful!!!! I looked high and low to find a hand car wash to do an excellent job that deals with…read moreceramic coated vehicles. I had no idea how annoying it would be to find a place like this when I ceramic coated my suv. Machine car washes damage your paint leaving swirls and many hand car washes use products that damage the ceramic. Thanks to Yelp, I found this place and I'm never leaving! Here, my vehicle was in excellent hands! The products used did not damage my ceramic coating in any way, the wash was completed by multiple members of the team and in a reasonable amount of time. I didn't feel rushed, staff took their time and were thorough but also didn't take so long that I came out and it was a year later. My suv looked fantastic afterwards! Highly, highly recommend! Fair pricing, professional staff and excellent end product! If you try them out, you'll never want to go anywhere else!

I had a very disappointing experience. I've been coming here for a long time and have never had an…read moreissue until now. After getting my car washed, I noticed that a piece of carpet from my trunk was missing. I'm not sure exactly what happened during the wash, but what bothered me most was that no one mentioned anything or brought it to my attention. I still ended up paying full price for the service despite part of my vehicle being missing afterward. As a longtime customer, I expected better communication and accountability. Unfortunately, this experience was very disappointing and has definitely changed how I feel about coming back.

Went for a car wash yesterday, Jack and his guys did amazing job! Car looks like new again! Not an…read moreeasy feat with what my 3 kids did to the inside lol. Highly recommend!

Went for an oil change took over an hour. Guy was rude. Also…read moredidn't ask what kind of oil and went with synthetic which is more money and not necessary. Go across the street

Owner was very helpful. His car spa is the best I have ever been to. The cost is reasonable and…read morenever any glitches in their system.

Amazing car wash! I went today at around 4:15 and was in a bit of a rush. I spoke with Javier and…read moreexplained the situation to him and what I needed, which was a full car wash and inside cleaning. He broke down the three packages they offered and I selected the middle one, which was $50 and included a wax spray and a free air freshener. Javier was great and said he would work with me to get me in and out within 30-40 mins. The car wash was busy but Javier did his best and was meticulous with the cleaning. Not only did he help clean but he inspected as others were cleaning as well. I badly needed a car wash and considering that it was rushed he did a close to perfect job! I will definitely be back. I will add that they vigorously vacuum so if anything is on the floor of your car, you may not get it back as it may get caught in the vacuum. Also pay cash if possible, as you pay tax when using a card.

These guys did a better job than I thought! Sent a message…read morevia Instagram and they responded right away. They happened to have a cancellation so they were on my street within 30 mins. My car looks like I got it off of the lot. $40 for a small suv may seem like a lot. But when you think about it. There's 3 guys focusing on your car. (Rather than a normal car wash where you are a number then on to the next. Where the highest cost package is over $30) They worked on it for about an hour. They washed. Dried. Washed my mats. Cleaned my interior. Wax. Shined my wheels and vacuumed. On top of that there's the convenience of them coming to you! HIGHLY RECOMMENDED.

If you are a busy mom like myself, who values her time and money, do yourself a favor and skip your…read moretypical car wash. Ed, Harris and the entire 5hndred team do an exceptional job, taking care of your car as though it were their own. From the very beginning it was clear this is a team that takes pride in their work, values customer relations and always goes above and beyond to meet and very frequently exceed your expectations. If cleaning the car without leaving your house is not enough for you, they also clean car seats, electric toy cars and on occasion scooters. :D

I purchased a motor and was told that it will fit. It did not. They will not answer the phone, pr…read moremessages. They have scammed me out of $1150. It is cash or zelle only. You find that our too late. They meet you in some third party lot, feed you some stories about they had a fire, and moving inventory. This setup was a train wreck start to finish. Do not call to not bother, save your time, money and frustration.

Distrustful people! One of their workers Faisal hit my car on the road. I was basically parked when…read morehe hit into me. He claimed to be using a company car. The car had no registration or insurance, they move around license plates between cars and shift blame so they do not have to pay for the damages that they have made. They are currently screening my calls. The owner Fatir, is a true scumbag with no morals I wish I could give 0 stars.

I went in with the intention of getting my brand new car inspected and washed. When I handed the…read moregirl at the counter my registration and my license plates she told me that they charge $ 10 to put the on the plates. Since when is this not a courtesyto do on a brand new car inspection? Besides the fact that the last several times that I have been there, the car washes have been terrible. You have to watch them as they're drying and wiping your car down. Half the time they don't even clean the rearview mirror in the car. Very disappointed and will never return.

Horrible car wash. I'm done with this place. $30+ and I have to wipe the smudges and dirt spots…read morethat they missed.

Now called Empire hand wash. Worst wash I've ever had. Lots of dirt left for me to rub off with my…read morefinger.

Very dishonest people. They messed up my vehicle and cost me thousands of dollars in repairs…read more Poor quality workmanship and cheap materials, the wax coating failed very quickly and they do not stand behind their work.

I shopped around at all of the undercoating places in the tri-state area and these guys were the…read moremost recommended, reasonably priced, AND they offered more products and options than the other shops. I can't recommend them enough! From a simple Dinitrol coating for my mom's car, to a full dry ice and laser blasting and multistage coating for my truck restoration, these guys do everything. Theyll also schedule you in real fast, other shops had me on months long waiting lists and playing phone tag!

Over all they did an amazing job wrapping my car. But the staff use the internet browser in my…read moreTesla to watch Pornhub. This is completely disrespectful to me as a customer. A clear violation and irresponsible behavior on their behalf. I spoke to the owner with regards to this issue. He said his workers didn't do this but, it was his landlord who was in my car viewing porn on the internet. It's negligence on the owner (Luis) behalf to have anyone besides himself or workers touching my car, let alone in. Imagine if I opened the browers with kids, co-workers in my car. My car has not been in anyone else's hands but mine and Tri-State Customs after only a week of owning it. Great execution on wrapping my Tesla, but extremely poor customer service with this issue. I don't know what was done in car after seeing that on my browser. And that alone is a major issue with me.

Couldn't find Fox Shocks in stock for a f150. Called or email at least 15 places. Tri-star was fast…read morerespond via email and told me they had them shocks in stock. I was nervous that they weren't being honest. But shocks arrived a few days later. Responded to all my emails as well. Highly recommend

Had my Escalade ceramic coated and my jeep plus tint very reasonable price. They came great feel…read moreand look amazing. I have three more cars being detailed next week.

Don't be fooled by their easy to book website and their instagram with paid for followers. (Nearly…read more14k followers but their videos only get 13 views?) This is a young deceiving business with lots of kinks that needs to be worked out. Available time slots listed online but business cannot fulfill said bookings then proceeds to blame website host. Owner is confused on who actually books his services then completely drops the ball on committing to said appointments. I had a 9am service scheduled via online and was stood up. Strike one. After finally reaching Matt via phone on my 6th call he told me that I was moved to 12pm. Turns out at 12pm he was servicing another "Brian" who also booked his services. Strike two. Matt continued to show zero remorse and offered to reschedule me to Monday. Naively wanting to give this company a shot, I accepted but he proceeds to inform me that his "services in Brooklyn would be $15 extra" and that he would be ok with the idea of "collecting that" Monday. Too bad I booked his services for Manhattan. Strike three. Matt offered a refund and of course this said refund has not been processed yet. You dropped the ball on multiple occasions, still attempted to stiff your potential client and now cannot remain professional by issuing a refund immediately to attempt to save the relationship. Avoid this business at all cost.