My wife had broken down as was stranded due to a bad alternator In 95 degree weather. Gary from HAS…read morepicked up the part and fixed it for us. You won't find a better professional. I highly recommend him for his honesty and timely service. Thank you Gary!!!!

At first everything seemed good, very professional…read more I was told I needed a fuel Pump which I bought and I was in the process of moving so needed something convenient and when I saw this, I was happy he comes to your house ect. The quote was 140 higher then the shop but I wouldn't have to pay for tow, so I went for it thinking about convince. He didn't check the fuel pump he just installed it, My car still would not start, when I went outside he said he did not know what the problem was and if he started looking we would have to start a new price on top of charging me the 140$, so I then told him it's ok and to stop, since i saw he was still charging me full price and now saying he would charge me again to look at it. Long story short, he left my car was still not running and charged me full price Come to find out I need a fuel rail which I told him where I saw fluid coming out and he said he didn't see anything and was stomped. And last but not least he put the fuel pump in wrong and I had to have a family mechanic fix it.

Friendly people fast service and at a great price They…read moreInstalled a trailer hitch and wire kit for me that nobody else wanted to touch. I'll be bringing other work their way

Simply put, Auto & Tire Automotive Service Center is a reliable and friendly place to get your…read morebreaks repaired. Tim and Dave are honest and down to earth. I highly recommend their service. While on a trip from Chicago to New Jersey for a family wedding, the breaks on our 2013 Toyota Sienna began making a sound when used. My wife and 3 kids were already antsy about the drive, this breaks issue made them more anxious and annoyed. Not knowing the reliable service locations in the area, I put the word "breaks" in Google. We went to Meineke, a franchise name I recognized. They quoted us $600+ for new front breaks and rotors. That seemed pricey. We left and called a few other locations on the Google list. One service location we called was very busy and said they could fit us in for the following day. We couldn't wait that long as we had to be at a wedding in NJ that next day. When we called Tire & Wheel Automotive Service Center, Tim picked up, listened to our predicament and offered to help in an expedited manner. We brought the van in, showed him the Meineke quote and Tim immediately quoted us $100 less and said that they'd be able to expedite our repair due to our schedule/need. While in the waiting area, we met Dave, a low key stand up comedian, who made every effort to make our family us comfortable, including changing TV channels and making great small talk. Both Tim and Dave are so down to earth, kind, and friendly people. As an example, during the wait for the repair to be completed a guy with a mobile food business pulled up to the repair shop and sold some food to the employees. My kids went out to buy some snacks and drinks, but when they tried to pay, Tim wouldn't let them, he paid for my kids. I couldn't believe how lucky we were to meet such friendly, generous, and honorable people. Our brakes were repaired in less than 2 hours and we were on the road a little while later. The repair shop also had a way to finance the repair via a 3rd party company called Snap. We were grateful to be able to have the option to finance the cost of repair, as we didn't budget break replacements in our trip budget. The financing part took some time to go through, due to the Snap company's lack of timely customer service, Dave and Tim did everything on their end to make the transaction go through, and it finally did work. On the way back from the wedding we made sure to stop by and bring the guys some Kristy Kreme donuts as a thank you for their k service and kindness.

The manager told me the reason the price was so high was because they only install New Original…read moreManufacturer parts. Here is a photo of the "Remanufactured" aftermarket alternator they put in my car. Very dishonest of them.

The employees are just the greatest, Very knowledgeable and just pleasant. They called me with the…read moreupdates on my vehicle and we're very pleasant on the phone great place to go to get your car fixed

I had used Northridge Auto for service on my vehicles, and routine work generally appeared…read moresatisfactory. However, two experiences involving specifically defined work scopes and customer-supplied fluids ultimately caused me to lose confidence in the shop. My 2018 GMC Acadia had developed a torque converter clutch shudder. I was following a specific OEM diagnostic/service approach that included a transmission fluid change. I discussed the scope with the Service Advisor, provided detailed written instructions, supplied the specified Dexron VI fluid, and left another copy of the instructions on the driver's seat for the technician. Despite this, Northridge used its own multi-vehicle ATF instead of the fluid I supplied. This wasn't simply a brand preference; it changed a controlled variable in an ongoing diagnostic process and set back my troubleshooting. The same work scope requested inspections of the engine/transmission mounts and CV joints as possible shudder sources, but the documentation I received did not record the performance or findings of those inspections. When I questioned the ATF issue, the Service Advisor became animated and raised his voice. I subsequently documented the issue in writing to the Service Manager/Owner and requested reimbursement. Northridge refunded the cost of that service, which I appreciated. Unfortunately, a similar issue occurred afterward. During a rear differential service, I supplied OEM lubricant because I specifically wanted the proper friction characteristics for that application. Despite the earlier ATF issue, Northridge again used its own fluids. I was charged for those fluids, and the lubricant I supplied was not returned. When I questioned the second fluid substitution, I again experienced an animated, raised-voice response from the Service Advisor. The recurrence after the first issue had already been formally addressed is what ultimately caused me to lose confidence in the shop. I am not suggesting Northridge is incapable of satisfactory routine automotive service. However, if you specify particular fluids, parts, inspections, procedures, or a defined scope of work, my experience suggests verifying what was actually used and ensuring requested work and findings are documented. For me, following the agreed scope and responding professionally when legitimate questions are raised are fundamental to trusting a repair shop. After these experiences, I chose to take this work elsewhere or perform it myself.

Great service. Had lights installed and they did a good job. They did the work on the same day.read more

I went in a few times for oil changes or to patch a tire without any problems. Recently I went in…read moreto get new front tires, ball joints and a tire rotation. It took over 24 hours to get done,,3!8,) isn't an issue. I walked to the shop early in the morning without getting a call that it was ready. When I got there I didn't see my car in the parking lot or in the shop, so of course I'm gonna ask about it. When I asked where my car was the owner was extremely rude. Said he was another shop where the do tire rotations. How the hell am I supposed to know that. Then he said " I said I would call you when it's ready"! I don't mind waiting, and as soon as the car is done I'm heading off to work. the dude is just an asshole for no reason. Don't go here! They also put too much air in my front tires so I had to go to the gas station to deflate them. I highly recommend not giving them your business.

I would not recommend this place at all. Took my plow in for issues it was having. Leaking fluid…read moreand the pump had issues. The owner Mike, has always been quick and reliable but he hasn't been there much recently and they have been short staffed so someone else worked on my truck. They charged me 6 hours of labor and almost 1k to fix my plow for a repair I have proof didn't take the guy 1 hour to fix. It takes Just over 6 hours to fully install a plow with all wiring and mounting. Not to repair a leak. Left the shop and my truck barley start and wheb it did multiple lights were on the dash that were not when I brought it there. Truck died in the middle of the street while driving it home. Ended up putting a battery in and appeared fine. Went to plow with my newly fixed plow and less than an hour into plowing it started leaking fluid all over again. Took it back and they looked at it, supposedly fixed in 10 mins and sent me on my way. Guess what? Plows leaking fluid like crazy again and not working. Called and left 2 messages last week asking if I could bring it back to have them fix it properly and if they could call me back and guess what? No call back yet to this day. 9 days later. When Mike the owner is there, the work is quality and things are completely different. He hasn't been there much recently and when he's not the receptionist and mechanics they do have working do not handle anything professionally or at all for that matter. I run a small business so I don't like to write bad reviews about anyone, but after all these issues, multiple calls and messages with no call backs left me no choice. Do NOT go here, or use this place unless Mike is there and you have a GUARANTEE that Mike the owenr will be the one repairing your issue. Im basically out $1,000 and still at this point do not have a working or operational snowplow. ​​​​

First off they started to say that I had to get my tire patched. Then when they patch it, it goes…read moreflat again while I'm driving. Then they tell me they can't find the source of the leak when the vehicle never even moved an inch from where I dropped it off at.

Ron is awesome :) anytime I have an issue with any of the cars I had he fixes them for a great…read moreprice!!

Thank you Carey for the recommendation to General Automotive in Eastlake! Ron quickly made an…read moreappointment for me! Extremely reasonable prices .. I would've paid more! I couldn't get my hood open and my oil light was on! Thanks Ron for all your help!!!!! I will definitely be coming back!​

Yes, I highly recommend this mechanic his service is impeccable. He is honest and has extreme…read moreintegrity and quality in the work that he provides to his customers there is never any doubt that my vehicle will be repaired to the utmost standards that I expect I recommend that everyone goes to him that needs auto repairs