We like Einstein bagels even though I don't usually eat bagels. Hubby always gets his breakfast bagel at Ontario airport whenever he catches early flights. I ordered DoorDash from this store for breakfast on a Saturday morning. I decided on smoked salmon with jalapeño bagel, baked tater tot, blueberry and cinnamon muffins. The food was packaged well and very delicious. Will definitely order breakfast from this place again! read more

Einstein Bros. Bagels - Breakfast & Brunch Near Me - West Covina, California

They have good bagels and menu items but they don't have whole grain bagels which I only eat. Service was pretty good and they give recommendations for first timers. read more

Great Service! To start we showed up late- so the options were already slim. I let the lady behind us go ahead of us. It was our first time so we weren't sure what we wanted. Bad idea. I went for the Asiago cheese bagel and my son an everything bagel , by the time we were placing our orders the lady I let go in front of us- was taking all the bagels that were left. So we had to change our bagels to other items. As they were preparing our bagel, the gentleman taking our orders, he advised the bagels we wanted were fresh out of the oven if we wanted to change our order! Yes!!!! I got the Asiago and it was nice, sharp and fresh! Get there early and don't let anyone go ahead of you if the options are slim!!! lol read more

Stopped by this place right when they opened, seemed like they were still getting ready. Ordered the all-nighter bagel and it came out pretty quickly. The bagel was crunchy and soft, not chewy like NY bagels but it'll do. The toppings were hearty and overall a pretty good breakfast sandwich. I see a lot of people post about this store's service. My experience was different, both the people working early in the morning greeted me with a smile, they were also very efficient with the prep as well. read more

Einstein Bros. Bagels - All-Nighter Egg Sandwich - Breakfast & Brunch Near Me - West Covina, California

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I came here on a Sunday morning and they were very busy. It took a minute or so before someone could take my order however, service was friendly and once placed, my order didn't take that long to be ready even though there were several orders ahead of me. I got the All-nighter and Hot honey egg sandwich. Both were really delicious and filling but my personal favorite is the Hot honey. It has a very unique flavor - sweet and spicy on an everything bagel. Would definitely order this again and maybe try their other bagels. read more

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Bagel and schmear was kind of expensive. The bagel itself was nothing to write home about and the cream cheese was so liquidity that half of it was in the paper bag. While eating the bagel the schmear was dripping through the hole in the bagel. read more

Love their bagels -- their most popular is the jalapeño flavored ... get there early to get one! My favs are the sesame and plain. Staff is super friendly and welcoming. Plenty of parking at this location, and both indoor and outdoor seating. read more

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Staff is pretty fast and courteous. Amazing bagel breakfast sandwiches, good coffee! Great addition to the area around Azusa and amar. read more

I came for a yummy breakfast bagel, and was satisfied! They are a brand new bagel stand here in the West Covina area, please give them grace. I saw a line of people placing their orders and some people grabbing random orders which made it a hot mess that moment. However , the manager managed to help assist those who missed their order due to the mix up and I truly appreciate the way he carried his team to fix the issue. I give them a 5/5 on team work and focus on getting back on track . But a 4 for now. I shall visit soon. read more

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Trust me, it's worth the wait. Parking: They're located in a big plaza, so find a spot is easy. Ambiance/Environment: This location has a small indoor space with a max of 42 people. No indoor seating but there's some outdoor seating. I visited on a Sunday, and they were busyyy! Service: The workers were quick & efficient as the possibly can. You can tell it became overwhelming as they were trying to fulfill online orders and in-store orders. Throughput did take a while; approximately 30-45 min. The pickup station is on the left of the counter. If you order hot coffee, they give you an empty cup to fill up at the coffee station. They offer different flavored coffee. Bagels & drinks: 1) Nova Lox - cold smoked salmon, red onions, capers, tomatoes, and cream cheese on a plain bagel. They don't mess with their cream cheese lol. There was also a generous amount of smoked salmon. I recommend this for a light breakfast. 2) Texas Brisket Egg Sandwich - eggs with beef brisket, cheddar cheese, chipotle aioli on a cheddar jalapeno bagel. I really like the jalapeno bagel! It gave it a kick. All the ingredients paired well together. 3) Country Bagel & Gravy Egg Sandwich (new) - eggs with pork sausage, bacon, cheddar cheese, and country pepper cream cheese on a country sausage bagel. Again, lots of cream cheese! I enjoyed this also! This felt heavier with all the bacon and pork sausages. 5) Caramel Cold Brew, Vanilla Cold Brew, Blended Caramel Cold Brew - I grabbed each of their popular coffees. I always ask for easy ice since cold brew is already watered down. These drinks are perfect for those who like their coffee sweet. Pricing: I'd say it's worth the wait. I enjoyed all the bagels I ordered. The drinks were sweet, but it got me through the day lol. read more

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This bagel is sooooooooooooo good it was worth the crazy wait. I felt like they forgot my order several people before me got their order first. The interior of the store was filthy like the floors had so much dirt. The bathroom was in disrepair with so much trash overflowing. But the green chile bagel with the salsa cream cheese was sooooo good. It was probably just a busy day. I haven't had a bagel this good in a while. There's no seating inside but there's plenty of outdoor seating. Outdoors were clean and it had a nice view of the fountain. I would come back read more

Einstein Bros. Bagels - Green chili bagel - Breakfast & Brunch Near Me - West Covina, California

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We walked in at almost noon to no line, thankfully. I ordered the All Nighter to try out for the first time ever. The bagel was soft and toasted just right around the edges. The flavors tasted great and it was a filling sandwich. The associate was very helpful in answering all questions we had and offered up samples of the aioli, cold brew, and schmear. I saw other bagel and menu offerings that caught my interest so I'll plan another visit soon to check those out. read more

Einstein Bros. Bagels - The All Nighter - Breakfast & Brunch Near Me - West Covina, California

Yummmmmmy ! I love a good locs and cream cheese bagel !! This is a gem!! Also ordered coffee and a chocolate mocha Frappuccino!! read more

Einstein Bros. Bagels - Nova Lox chocolate Frappuccino - Breakfast & Brunch Near Me - West Covina, California

MAPLE FRENCH TOAST BAGEL. So so so good. Very happy to see an Einstein Bros open in West Covina! The wait was too long, staff is friendly. The selection of bagels is awesome for those who want salty or sweet. read more

Very slow service. I literally watched the person work on my bagel for 20 min, leaving it unattended while doing other things. All it needed was 2 egg whites which was already ready. I've been to so many locations and it has never been this slow. read more

It was pretty busy when we went and there was a bit of a wait, but I didn't mind because the customer service was amazing. The drinks were a little strong for my taste, but to each their own. The bagels were hands down the best I've ever had. They do have outside seating, which is nice, because the inside can feel a bit crowded. Overall, I had a great experience and would definitely come back specifically for the food items. read more

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Bagels were fresh! Ordered online and was easy to pick up. Service was ok. Restroom was clean and overall place seemed sanitary.

I've had better bagels but i'm glad there's one of these in West Co now. Got the texas brisket sandwich and it was okay, i didn't really care for how the brisket was cooked. Felt like it was microwaved too long or something. I do want to go back and try a regular bagel with the spreads. I know they have quite a few options. It was packed though, from the whole time that I was there, people were coming and going. It does take a while to get your food but it feels fresh. read more

Been waiting for one to open near by for the longest so I'm glad they opened. This place was packed the whole time I was there. from online orders to people in line - it was constant. I got here around 11 & yeah, it was crazy. The workers were pushing it out though so props to them. I really liked the texas brisket sandwich & their new biscuit and gravy one. really good! Can't wait to go back and get some bagels with their spreads! FYI this is a grab & go type of place, there aren't any tables inside & very few tables outside read more

Not bad. Bagel was good! Servers were sweet. Got my food faster than expected. My chocolate cold brew was not super cohesive and syrup was left at the bottom. It would be nice to it to be mixed better. Would return read more

Einstein Bros. Bagels - Santa Fe Egg White Sandwich - Breakfast & Brunch Near Me - West Covina, California

So happy this place opened near me. My orders were always ready quickly and the coffee here is delicious. I order every week and I absolutely love the coffee here when it's made right. but I just want to give a feedback to the store mgr that sometimes my coffee tastes mostly like milk. Even the color is off. Please improve the ratio that you guys make so I can continue to enjoy the great drinks consistently. Thanks read more

Einstein Bros. Bagels - Halfway through it I still don't think there's coffee but I did ask the lady who made my order was their coffee in it - Breakfast & Brunch Near Me - West Covina, California

Excited to have an Einstein Bros Bagels here in West Covina. Seems pretty busy couple times I've visited. A variety of bagel flavors, but come early because they may not have the one you want. This has been the experience I've had on my visits here. The bagels are good. Im sure the store will get on track to have inventory of all the bagels at anytime of the day. I'll be back to try other flavors for sure. Great option to come pick up some bagels in the area. read more

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The business manager reached out to me and offered me a free box of bagels with two sides of shmears for the previous service. I appreciated his kindness and he personally handed them to me. He had mentioned he had talked to the team about it and seemed genuinely concerned about the customer service although the four stars is for the forgetfulness that of the team, while I was waiting for my previous order, two customers were missing items and when I got mine i was missing an item as well. The business manager did catch it and reprimanded the team for it. If I could I would give the manager 5 stars because he was on top of it read more

Einstein Bros. Bagels - Breakfast & Brunch Near Me - West Covina, California

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The restaurant was very clean. They have a few inside tables, but the best thing is, they share outside tables with other stores in the area. I was greeted by the team upon entering and informed me they would be with me shortly. I only had to wait a couple of minutes until the team finished up working other customer's sandwiches. A quick washing of the hands and my order was taken. The chorizo breakfast bagel was great. Being later in the day, they had sold out of the normal bagel so they made a substitution. The sandwich was very tasty. read more

Einstein Bros. Bagels - Chorizo breakfast egg sandwich. - Breakfast & Brunch Near Me - West Covina, California

Very impressed with their customer service. I ran into issues with the register, which made the experience frustrating at first. Logan and Daniel stepped in and made sure everything was resolved. I appreciate how they handled the situation and took the time to make it right. I'll definitely be back! read more

I went to Einstein Bros. Bagels hoping for a warm, fresh start to my day, but unfortunately, I ended up with a rock solid bagel and a shmear that was more like a suggestion than an actual spread. My sesame bagel could've been used as a doorstop, and the veggie shmear was so skimpy I had to double-check if they accidentally gave me the "diet" version. Also, the guy at the register could've used a little more enthusiasm. Maybe he was just saving all his energy for the bagels? Either way, it left me feeling like I was interrupting his morning coffee break. Bottom line: If you're looking for a bagel that's more "chewy" than "cement," or a shmear that doesn't make you wonder if they forgot it, maybe try somewhere else. Also don't expect to get the plain or onion bagels (not even in the morning!) read more

The pizzas are great, but the sandwiches at the alacart downtown are sub par. The bread on the pernil sandwich was too dense, dry and chewy. It had very little stand alone flavor.. which took away from the juicy pernil it was served with. The chicken parm sandwich wasn't horrible, but at the same time wasn't a satisfying experience. The price point for the sandwiches are way too high here. Not trying to be too harsh on a local small business, but the sandwiches truly taste like homemade food that needs to stay home and doesnt have that "this is something I'm happy that I paid for" quality. read more

Twice I visited this location and both times they were out of the six cheese bagel I like. Looks like they don't plan there days well. Service is very mediocre. For the prices they charge they should have great service. Very disappointed in this location. read more

So my birthday reward did not pop up on the app, but the staff was friendly enough to help me with it anyway and I got this great sandwich free for my Birfday! read more

Einstein Bros. Bagels - Free sándwich - Breakfast & Brunch Near Me - West Covina, California

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Well, I thought I'd give Einstein another chance since I've given it 2 previous negative reviews for deceptive pricing and another for closing 1:30 in the afternoon. I thought the third time would be the charm. NO DICE. !!! I went in on Sunday 10AM for some 6 cheese bagels and they HAD NONE. !! I'm not sure how you stay in business with only a few bagels in the showcase and NONE of your "so called gourmet" bagels for sale. How can an organization named after a genius be run by someone so brainless. read more

Been to other Einstein Bagel locations and this place is sloppy. Employees need training on customer service etiquette and cleanliness. Witnessed poor hand hygiene touching other surfaces when handling food. Who allows employees to wear shorts and treat their customers unwelcome. read more

I had high hopes for this bagel spot. But when I went this morning, I was nothing but disappointed. I ordered well attempted to order a Garden Avocado on a Everything bagel but I ended up not ordering the bagel due to the fact they were out of avocados. Instead ordered the Santa Fe sandwich which was so disappointing. I will give credit to the two young ladies working they were friendly and doing their best. Customer Service was ok. Food is not. read more

Food was great! Friendly customer service, bagels are soft and fresh . Sandwiches were worth the wait about 10 mins or so and drinks were great too , tried the lemonade with added house mix was amazing and cold brew iced coffee . Ambiance of the spot is chill and nice place to catch up with friends over a bite or cold brews. Store is small but plenty of outside seating in the mornings. read more

I like Einstein bagels and the coffee is also good.. but at this location the service is horrible. They act like you are bothering them. I always order in advance and even then there is no friendly service. If the walnut one was not out of my way I'd go to that one read more

Very underwhelming. I was so exited there is now a bagel joint near me. I came in on a Monday morning 9am. Service was so slow with 3 employees. I have enough time to write this review while still waiting for my food. I'm observing the workers as I wait and they seem overwhelmed on the orders they are prepping. Online orders walking In still have to wait. I can't imagine how it is on the weekend. I ordered the All Nighter and how are they already OUT of the gourmet bagel?! I swapped it out for an everything bagel I guess. Nice set up though but can get crowded at the front especially when the service is slow. read more

Well we were excited about Einstein .we been going to Pasadena For last 12 year. So we happiest this one was closer to us. So we went but was disappointed can't eat inside Plus not a lot of selection .but it ok. read more

I love Einstein Bros Bagels. My husband and I usually stop at the location in Las Vegas before our drive home. The bagels are always fresh and delicious. I was so excited when I found out that they were opening a location nearby. My husband went on the grand opening day and bought two bagels. Understandably, it was chaos on the first day. Our bagels were dry and not good. I went this morning to check things out for myself and hoped things had gotten better. I placed an order on their APP. I ordered avocado toast on a green chile bagel and a sesame bagel with plain shmear, not toasted. When I got home and looked at my order, I was very disappointed. The avocado toast sure didn't look like the one pictured in the APP. There was barely any avocado on the bagel! I took a picture, but it came out too blurry. I had to scrape avocado from one half to the other half. The sesame bagel came toasted with barely any cream cheese, which cost $1.89! What a rip off! Both bagels were cut so unevenly. The bottom half was super thin. And, worst of all, my order wasn't ready when it should've been. Just as before, the bagels didn't taste fresh. I will not be going back to this location. If you do, I hope you have better luck! read more

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Today is April 1st and I believe this was a cruel April Fools joke played on me. I drive to Pasadena Einstein's every three weeks or so for two dozen bagels so when I found this new location I got very excited. I thought of how much time and gas I would save. As soon as I arrived I was greatly disappointed. Less than half the selection of other Einstein's and little to no seating wasn't the worst part. Aside from them not having poppy seed bagels as one of the options which is one of my favorite bagels the bagels I did purchase were so hard they were difficult to cut and seemed like two day old bagels. That leads me to believe they do not make them there and keep them for days until sold. Unfortunately I will have to continue to drive to Pasadena to get the bagels I prefer fresh and delicious which saddens me because I believe we deserve to have an Einsteins closer to home. For me personally that means San Dimas, Glendora or Covina. More importantly a well run Einstein's with fresh bagels and a complete selection. Anyone who thinks this is an average Einstein Bagel store you obviously haven't been to an actual Einstein's with fresh good tasting bagels. I cannot recommend this place. Only time will tell whether they survive. read more

Einstein Bros. Bagels - Breakfast & Brunch Near Me - West Covina, California

Newly opened for about a week, so I'm giving them some grace as the staff gets acquainted. We came in on a Saturday morning and ordered an All Nighter and a Lox on an Everything bagel. The worker was friendly and we didn't have to wait too long for our food. However, we only got a plain bagel with the Lox - not the Everything as we requested. The All Nighter was very, very salty - still edible but pushing it. Hoping they'll take this feedback to improve over time. I would love to keep coming back as it's close by! read more

Staff was very friendly, the bagel sandwiches were delicious! The cold brew was also good. Only complaint if any is more personal preference, they don't add a lot of cream cheese to the bagels. Maybe you can ask for extra but other than that a really great experience. Definitely coming back to try the other bagels/ sandwiches!! read more