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    EiEiO

    5.0 (1 review)

    Services - EiEiO

    Pet sitting

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    13 years ago

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    Best Friends Animal Hospital - "Point"

    Best Friends Animal Hospital

    (30 reviews)

    Dr Norton is an excellent vet but the service sucks and one of my dogs that i took in recently. Her…read morename was Simba. They lost her record didn't have any records for her at all and she saw Dr Norton a couple times. This is absolutely crazy ever since they became a corporation. Their service has went downhill. I've been a patient of theirs for years always been able to make payments always paid my bill on timenow since it's a corporation they don't allow payments. I'm I'm very saddened. Maybe this is the way things are going to be. I am currently looking for a new vet.

    We drove 5 hours RT, to have Dr Norton do an ACL repair on our bird dog. He said the surgery went…read morewell. We followed the 8 week recovery instructions. Still almost 2 months after the recovery period, our dog Buck is still quite lame and showing no improvement, despite a significant amount of exercise. We called and left a message for Dr Norton to call, because we wanted to update him on Bucks status. Over a week went by with no return call. We called again and the receptionist remembered our first call and left a 2nd note for Dr Norton to call us. After another week we called again and asked why he failed to return our previous calls. The receptionist went to see Dr Norton and he told her that Buck needed to have his miniscus surgically removed. ( this was without seeing Buck or speaking to us about the symptoms). She could not provide us with any further info. We asked her to please have Dr Norton call. Again no call from Dr. (quack) Norton This is pathetic and we would rate Dr Norton a O star if we could. How lazy, uncaring and pathestic can a Vet be?

    EiEiO - pet_sitting - Updated May 2026

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