1. Doggie Style Grooming

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Great Falls, MT

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Doggie Style Grooming

5.0 (2 reviews)
Closed • 9:00 am - 5:00 pm

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2 years ago

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Happy Tails Lodge - Remy after a hard day at daycare

Happy Tails Lodge

(28 reviews)

Great staff. My dog is so happy there. She is so excited…read moreevery time we pull in the driveway. Appreciate they get to know each dogs name & their needs. You all run a great doggie fun house.

So this is the third time my daughter and I have had issues with Happy Tails since the new…read moreownership. The first time we dropped off our golden doodle for grooming when we went to pick him up, they had his leash on some other dog, they brought the wrong dog out to me with my leash on. The second time I took my other dog there for boarding . When picking him up again, they brought the wrong dog out to me. Who knows where he was while he was being boarded. I had paid for a VIP, which is the highest package So who knows how he was being taken care of if they thought he was a different dog. I can't believe I gave them a third try, dummy me We took our dog for doggy daycare (five hours, half day)when I pulled up to pick him up I didn't see him outside with the other dogs, when I dropped him off there were also no dogs outside. I asked where he had been. I don't see him outside with the other dogs. They said oh maybe he's with the large dogs. We'll go find out. I'm like I hope not he is small. She finally comes back, has my dog and tells me that there was a miscommunication and then she stopped with that and said here's your dog. I said well I want to know what the miscommunication was. Where was he? She said they thought he was here for grooming He had been in a crate all day instead of out playing for five hours. He was just groomed at there a couple weeks ago, common sense looking at him that he is not there for grooming because they shaved him. He sat in a crate back in the back room waiting to be groomed. I requested money back they won't give it to me. She said store credit only. I said I want my money back. This is a third time you've messed up big-time I'm not coming back. I don't want store credit. I want my money back for today. He was in a crate instead of playing with the other dogs for five hours.. also when I came home he run to his water dish immediately , he drank so much water. He must've been locked up for quite some time. These new owners suck, it was a manager I spoke to and she said the owner is not available to talk to. She's in a different time zone. I said it's real easy to give me credit. You swipe the card and tell it to credit my card she said we're not allowed to do that. I'm so mad they kept my money for services that I did not get. And my poor dog locked up in a crate for five hours. I will be disputing it with my card. I've been going to Happy Tails for years. It's been so good to us. It's so upsetting that Steve is not there anymore. Not one time have we ever had an issue with Happy Tails all these years until now. I would not recommend going there for anything not for anything ever.

Doggie Style Grooming - groomer - Updated October 2026

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