Howard has reupholstered two pieces of furniture for me, neither one uncomplicated. They are a sofa bed and a recliner. He did beautiful work. This review is for his followup. Even though he did the work a few years ago, he is available for some little tweaks that have shown up. These have required a home visit, and he doesn't charge me. He is a true professional who understands the importance of customer service. read more

Why is there only 5 stars available - we need 10 stars for this business. I had a couch back support pillow that was ripped at the seams. Stopped by and showed it to Howard the owner, and even though he was short handed today, he said let me see what I can do and started working on it right on the spot. 30 or so minutes later of him carefully working on it, I had it back in my hands with no signs of damage and as good as new. Not only was he super nice and an expert at his craft, but he didn't even want to accept payment. I couldn't believe the gold of a person that he is. I will always remember and talk about my experience today to anyone I know and will never go anywhere else if I ever have any upholstery needs. Howard is a genuine angel. read more

Great workmanship! Exceptional service! Communications. A challenge. read more

Eidem's Upholstery - Furniture Reupholstery Near Me - Seattle, Washington

We were surprised by how easy and quick it was to get chairs reupholstered with Eidem's Upholstery! The complimentary pick up and drop off from the DT Seattle office was so appreciated; and the one-day turnaround on the work was incredible! Great work - would recommend! read more

I just picked up my hassock which I took to Eidem's Upholstery to give it a new life. It is now gorgeous--and shows great care to detail. I requested a specific type of stitch and Ed, one of the upholsters, did it beautifully--I am in awe of the workmanship and they included extra stuffing, as well! I would highly recommend this artisan upholstery shop. As a bonus, the hassock was finished earlier than quoted. I don't think I could have purchased a new hassock to match the same quality as my now reupholstered one. I didn't want to toss this little hassock when it began to show heavy wear and tear. Eidem's Upholstery offered me an excellent solution. Thank you, Eidem's. read more

We had a wonderful experience with Eidem's and will certainly go to them for future projects. They did a beautiful job repairing a treasured (and nearly destroyed) family heirloom. They did it faster than expected and for much cheaper than others had estimated. What more could you ask for? Howard's enthusiasm for our chair was an added bonus. It was fun to see someone else love it like we do! read more

Eidem's Upholstery - Beautiful work! They even salvaged the needlepoint that others said couldn't be saved. - Furniture Reupholstery Near Me - Seattle, Washington

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My late mother-in-law Marge Coe used Eidems for decades and developed a great relationship with them. She had high standards and said they were outstanding. She was right. I took an Ethan Allen chair in to be reupholstered. Howard and crew did an amazing job. They do beautiful work. You can't go wrong. read more

Eidem's Upholstery - Furniture Reupholstery Near Me - Seattle, Washington

Very friendly and informative. They will do the very best for you and help you with more than just upholstery. I was able to stagger six dinning to have a place to sit while getting the chairs done. They are affordable with excellent workmanship. read more

I was so pleased to find this gem in downtown Seattle. I needed a repair of a priceless couch, and they were able to help me immediately with great skill and wonderful conversation! This is a small town business with real people in the middle of a huge metropolitan city. I love it! read more

I recently called 5 upholstery shops in Seattle to do a unique project, wanted to turn a queen size mattress into a V-Berth mattress for my boat. Howard graciously accepted the challenge when others hung up on me. He only had 1 condition that I help with the project. I gladly accepted. While in his shop on Saturday, I noticed how busy he was, customers came in and out picking up and dropping of furniture. One customer a lady stood out. Howard did some minor repair on a piece she had brought to him. When she asked how much do I owe you he said, "nothing".. After she left, Howard mentioned the lady during a conversation with a co worker and bragged about her volunteer work she does for the community.. He was just giving back in his way I guess.. Back to my mattress, Saturday turned into Sunday & even though he was closed he came in to finish my V-Berth.. Needless to say I had a great time hanging with Howard at the shop, learned how to sew and met a great local business owner. I highly recommend Eidem Upholstery. Thanks Howard!! read more

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We worked with Howard before and were satisfied. This was two years ago. This time around we wanted to hire him again to work on another sofa. He kept giving us the runaround (e.g wasn't responding to voicemails or emails). We finally got a hold of him and set up an appointment to have him give us a quote on the work we wanted done. He completely flaked on us. No phone call, no attempt to reschedule. NOTHING. I can't believe the level of unprofessionalism exhibited by those who work for themselves these days. I guess they don't need the money. Thanks, Howard, for the complete lack of respect for our time by blowing us off. We'll be sure never to bother you again. read more

I am SO happy with these guys! They did a SUPER job on my antique children's rocking chair and very reasonably priced. I will use them again for sure! Jessica Z. read more

Eidem's Upholstery - Furniture Reupholstery Near Me - Seattle, Washington

Great business that's been around for a couple of generations. Howard followed through on our needs and did a great job for us with our sofa. They've been around Ballard for a couple of generations before moving to their current location. Based on our experience, you can expect them to take care of your needs in a professional manner. read more

We were extremely impressed with Howard and his fabulous upholsterers. My old hide-a-bed couch had 12 years of human and canine abuse and was in dire need of an overhaul. Howard was extremely patient and informative and we chose a black recycled leather to recover it. We also needed new foam for the seat cushions and had some extra padding put into the back. Not only does it look amazingly sophisticated Howard was also able to get the work done with only 2.5 weeks! The price was completely reasonable - we would have paid far more for a new couch that looks this good and we were able to keep a piece of furniture that had a lot of sentimental value. AND he also gave us some leftover foam so I was able to make some dog-beds (to try and keep them off of this one ;) Thanks so much to Howard and the Eidem crew - we will definitely be back for all of our furniture re-upholstering needs! read more

We just had the foam in the seats of a 10+ year old leather couch and loveseat replaced, as well as, having a leather seat installed on an old Stickley oak chair. Howard Eidem and his crew did a wonderful job on the furniture. They all look nearly brand new and we couldn't be happier! read more

It is very difficult for me to write this review. I actually never received service from this company. I originally contacted them because of their favorable Yelp reviews. I was looking for a repair job on my sofa and also for a re-upholstery job on a chair. I sent a request through their website, but I also stopped by the shop one day since I was actually driving by and was in the neighborhood and the gentleman in the shop gave me the email address of the owner Howard and said it would be better to contact him directly by email. I sent him a very detailed email and photos of the 2 projects. He did reply regarding the sofa, but didn't give me a response as to the chair and also to the timing and logistics of picking up the sofa. He had also sent me text messages. It was very confusing. I repeatedly responded to both his text messages and his emails repeatedly over and over again, again requesting further information regarding the sofa and the chair, asking for quotes and further information, again sending him photos. I had to continually follow up by text and email asking for response, each time feeling like I was starting all over again. This went on for over a month. In one last attempt I sent a final text over a week ago asking one more time, finally giving up on the chair project, but still asking him about the sofa. Still no response from him. I have decided now to give my business to someone else. read more

I had an old psychiatrist's couch given to me which was in very shabby and deplorable condition. The fabric was split apart and the inner springs had given way. After discussion with the owner, I went through their selection of fabrics on sale and found one I I loved. It retailed originally for $85 yard and I got it for $20 yard!! The owner picked up the piece at my home and once completed, delivered it to me. Several times during the process I stopped by to visit and found all the workers employed there willing to talk and show me how my piece was coming along. The progress was a bit slower than promised but the results were stunning and well worth the extra week. My couch is beautiful and the springs were tightened and restored. I was completely satisfied and highly recommend this shop. read more

We are so impressed with their service. They allowed us to take as many fabric books as we wanted home with us to make sure the colors fit with our lighting and decor. There was no pressure or upselling at all. Once our fabric arrived, they picked up our loveseat to take back to their shop a week before Christmas. They said we would have it back in time and we did, even when half their staff was out because of the flu and colds that were going around. Once they had the loveseat reupholstered, they let us come in for a sit test to make sure we got the firmness or softness we wanted. We made our choice and they delivered the finished product that afternoon. I highly recommend them and will not hesitate to use them in the future. read more

These guys did an extraordinay job on my cargo bike bag. I could not get it made anywhere else. I bought them the material and they did it right. The price for their labor was quite reasonable too. Victor In Wallingford read more

Howard has been so wonderful to work with. This is a company that really knows it's customer service. As a busy interior designer, they have been so accommodating. No ask is too small, and don't think that goes unappreciated in a world where most business owners are focused on the bottom line and not their customers. Way to go Eidems!!!! read more

Excellent quality and the prices are amazing. Howard is the nicest person you will meet and he offers the best customer service. it is a small team so be flexible with the completion time. Best upholstery shop in town! read more

We worked with Howard to reupholster two of my grandparent's chairs from the 60's. He did a wonderful job and turned them around in a very reasonable time. We will definitely work with Howard again on future projects. read more

These guys never returned my phone calls and several years later, they keep asking me to review their service. I don't usually give poor reviews for a company that I never actually used, because I don't think it's all that helpful. But it's bad practice to keep asking for ratings (they've send me multiple emails to two different accounts) when I never actually received their service. If they have two of my email addresses, they should also have a record of the fact that I never gave them any money. Maybe they're great. But I wouldn't know because they never called me back at the time we needed them. read more

I have worked with Howard at Eidem's Upholstery for 30 plus years and they have always done an excellent job. I have also referred many others to them and they have been very pleased as well. Howard always bends over backwards for his customers and is an expert in his field. There are very few craftsman of his caliber around still and I highly recommend him. read more

Repeated calls and emails with no response. They have now had my sofa for 7 weeks. I will reevaluate the shop once my furniture is returned. They are in serious need of an administrative assistant or office manager. Very frustrated at this point. read more

To be fair, I received an update from the owner of Eidem's last week. He explained that due to some personal reasons, he was out of the shop and had hired some others to cover for him (they have since been fired, according to him). He apologized for the service and offered to refund the amount I paid and take a look at the item himself. read more

Harold took 50% down payment June 15. After that I called him a number of times to get him to pick the sofa up, which he finally did in August. I called for status report on sofa Sept. 15 & received no reply. Called Sept 16 and Harold answered & said he would bring sofa to my house (assume it's done?) after 3pm today. I arranged my schedule to be home & he did not show up or even call. read more

We went to see Howard yesterday after reading reviews. He was as wonderful as everyone described. Helpful, honest to the point of suggesting not doing some work he could have recommended just to make more money. We just relocated to Seattle from VA and have 2 pieces that need reupholstery work thanks to our late Labradors issues - the quotes for labor were incredibly reasonable, the level of attention provided was awesome and had great fabric options and recommendations Look no further Seattle read more

ok, the owner was actually great. Interesting fellow to talk to, passionate about his work--the small businessperson you wanna support. He talked us through fabric options, how to save some money on the trim, promised he'd get it done by Thanksgiving, and did all those things. Nice extra touches like sewing the ancient label from the old chair into the new upholstery as a memento. Priced two other places, he was slightly cheaper, what's not to like? read more

Great customer service. Had a couch, two mid-century teak recliners and two club chairs reupholstered by Eidems. The coach and recliners needed the springs repaired. Howard's crew also repaired a broken rocking chair. Quality work at a fair price. Haven't been to the new store, but have a project or two that I'm planning to take to them. Highly recommended. read more

I took an old bench to another upholstery shop before going to Eidem and they gave me a exorbitantly high price to replace the broken springs and recover the bench. Then I went to Eidem. I could tell they were extremely busy but they took the time to look at my bench and showed me how to take it apart and easily repair and recover the bench myself without new springs. The price they quoted for them to repair it was much less than the other shop. I was very impressed that as busy as they were, they took the time to show me how I could do it myself which is what I plan to do. read more

Our puppy managed to chew up the inside foam insert of one of our sofa cushions (somehow without damaging the slipcover), and I was worried this would cost $100+ and take weeks to repair. The guys at Eidem did it for $20 in 15 minutes and the whole thing was good as new. I couldn't have asked for a better, more honest, genuine, and pleasant experience. Thank you!! read more

I went to Eidem Upholstery to get help in repairing a cushion for my sofa. It had teeth marks and cuts from my puppy. The gentleman who worked there & the owner came up w/ a solution that was reasonably priced and the finished product was very improved. This is a family owned business & great pride is evident in the way upholstery is done here. read more

I would definitely use Eidem again. The four chairs they reupholstered look perfect. The price was a bit under the other estimate we got. And they volunteered to deliver the finished chairs to our home. The only downside is that I had a very difficult time getting in touch with them over the phone. read more

Howard and his team get the job done at a reasonable price! Quality workmanship. Could be cleaner in there but dont let that bother you. I'd go there again in a heartbeat! read more

Best service ever!! I had my cushions re stuffed. Firstly, their quotes were below others in the area. Then, I ended up choosing filling that was too hard, and asked if they would redo them for free with the softer option. Wonderful owner Howard did that for free and in 3 short days, even with a hand surgery! Then he delivered them to me at a spot convenient for us. I really can't say enough about their excellent customer service!! Recommend in every way. read more

Howard and the rest of his crew are awesome! I had an old chair that has been in my family for a while and needed some work. I called around town and gave measurements to get some quotes. Howard's prices were the best by far, and in the end the work was amazing! My wife and I are extremely happy with the finished product. He went over a lot of different fabric options and prices with us. He was extremely helpful. Chair looks better now than it ever has. Howard even helped accommodate getting it back to us in a timely matter. He said it would take a few weeks, I told him we had a party coming up and he said he would get it done before that date. I had no problem communicating with them, any time I called I either got an answer at that time or a call/email back shortly afterward As an added bonus, I don't know if he does his normally, but he dropped it off at our place since we lived on the way to his wife's work and had to drive by our place anyways. Thanks again, you guys are great! read more

Have an almost 70 year old club chair that was at death's door. Howard rebuilt it and reupholstered it and it is solid and beautiful. Had to chase him a bit to get the ball rolling, but it was during their move and worked out more than fine. Would go back if I ever needed an artisan for other furniture. read more

We have had a very good sofa sleeper upholstered over the 25 years we have had it in our home. Eidem's Custom Upholstery was able to help us find exactly the fabric we wanted and did a great job on the upholstery. We, obviously, were return customers! High quality work, good price and timeline. read more

I used them twice--a glutton for punishment? The first time I walked in to check on things just as they were in the middle of recovering my two chairs--wrong. Fortunately they were able to remedy their mistake. So could have been worse. The second time I stopped by to check the fabric I'd ordered for a window seat--and they'd accidentally used it on someone else's project in process! I reordered the fabric (at their expense, fortunately) and eventually got my seat. At the same time they made 8 dining chair cushions rather than the 4 I asked for (they didn't charge). Things look chaotic there. I won't use them again. read more